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Reviews of Hotel Pension Excellence This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Alser Straße 21, 08. Josefstadt, 1080 Vienna, Austria

#350 of 377 hotels in Vienna

Guests' Choice

Review Score

Based on 432 hotel reviews

6.9

Score breakdown

  • Cleanliness

    7.2

  • Comfort

    7.1

  • Location

    8.5

  • Facilities

    6.8

  • Staff

    7.9

  • Value for money

    7.2

  • Free WiFi

    7.3

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Showing 1 - 25

  • Reviewed: April 23, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Studio
    • Stayed 6 nights
    • Submitted from a mobile device

    The hotel is definetly not an easy walking distance to anything. You should probably use public transportation. Some places like Belvedere and Schoenbrunn impossible to walk to. We were there for six days and the breakfast never varied. No more scrambled eggs and wiener for mr. be ready for huge crowds everywhere. Not cheap.

    The property itself was fine probably a three star. The castles etc were awesome.

    Stayed in April 2024

  • Reviewed: March 15, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Economy Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Wireless some times doesn't work in my laptop in my first day. So couldn't see movies.

    Breakfast was very good. But for childrens weren't any crepes.

    Stayed in March 2024

  • Reviewed: March 13, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 2 nights

    shower hose broken and leaking.

    breakfast ok.

    Stayed in March 2024

  • Reviewed: March 5, 2024

    8.0
    Very Good
    • Business trip
    • Group
    • Standard Single Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Bed

    Good choice of food Beds need improving - mattress quality

    Stayed in February 2024

  • Reviewed: February 25, 2024

    8.0
    Nice and attarctive hotel, but some items to be improved
    • Leisure trip
    • Solo traveler
    • Standard Single Room
    • Stayed 3 nights

    AC did not work (probably because it was winter). Warming batteries worked only in the morning and in the evening and were not really hot. Sounds from adjacent rooms are clearly heard. There is a gap between the entrance door bottom and the floor, as a result of which it is not dark enough in the room in the night, because the light penetrates from the corridor to inside the room. The Wi-Fi was not stable. The most important for me at least: the hot water in the shower was not really hot. At the maximum hot level, it was warm enough to take shower, but not really hot.

    Good location, close to the city center. Polite and helping staff. Very good and tasty breakfast. Nice old-fashioned European style of rooms and building.

    Stayed in February 2024

  • Reviewed: February 16, 2024

    7.0
    Good
    • Business trip
    • Solo traveler
    • Standard Single Room
    • Stayed 1 night

    no TV control, although mentioned to the satff a few times. Shower, looked poorly repaired. For sure not a 4-star hotel. 2-Star would be fine.

    Stayed in February 2024

  • Reviewed: February 8, 2024

    8.0
    Very Good
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Everything was great except of the cold , you most know that people come from different countries and not all of them are used to this kind of cold , I’m telling because you’re a great place to stay and very nice people

    Stayed in January 2024

  • Reviewed: January 21, 2024

    8.0
    Great location, walking distance to all the main sights and good value for money.
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 2 nights

    The room felt a litte bit stuffy and dusty but otherwise no issues.

    the room was very spacious, very warm as it was super cold and snowing, the breakfast options were varied and delicious! It was slightly dated and a bit dusty but quite good value for money.

    Stayed in November 2023

  • Reviewed: January 17, 2024

    6.0
    Except the breakfast, good enough for the price I paid
    • Leisure trip
    • Solo traveler
    • Standard Single Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Breakfast could have been better and a least a bit more diverse. Style of the hotel is very kitsch, big paintings, color of table covers etc. I think the place needs interior designer.

    Room was spacious enough for the price. There was always hot water in the shower. Location was pretty good an close enough to city center to travel on foot.

    Stayed in January 2024

  • Reviewed: January 11, 2024

    8.0
    It was a great location. Great price for value. great staff!
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    It was old. The facilities and toilet and furniture. It needs a good revamp.

    It was on a very good location. Loved the smiling faces of staff. It was great price for value

    Stayed in December 2023

  • Reviewed: January 8, 2024

    8.0
    Perfect!
    • Leisure trip
    • Family with young children
    • Studio
    • Stayed 3 nights
    • Submitted from a mobile device

    Just a short 15 minute walk from the center and the Rathaus Der Stadt is locsted in a very good position just in front of the University Campus. You'll find some restaurants option for the evening (and Zum Gangl in the campus is just amazing) Bed and sofa-bed are comfortable and the kitchen fornitoure great as well as the perfect temperature in winter. It looks very clean and absolutely safe.

    Stayed in January 2024

  • Reviewed: January 2, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Very good location and the receptionist was very friendly and profesional. Close to tram station.

    Stayed in January 2024

  • Reviewed: December 21, 2023

    7.0
    Not that extra, fine for a few nights
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Not that extra, the bathroom was not that clean Breakfast could have been better, the scrambled eggs were sad looking, not enough cold cuts

    Close to the city centre

    Stayed in December 2023

  • Reviewed: December 4, 2023

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • Standard Single Room
    • Stayed 3 nights
    • Submitted from a mobile device

    when I wanted to go out of the room..the door wouldn't lock..I had to try countless times whenever I close the door..so that it could lock..

    Everything nice..I have just one complain.

    Stayed in December 2023

  • Reviewed: December 2, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    very good and healthy breakfast

    Stayed in November 2023

  • Reviewed: November 30, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights

    Helpful and friendly staff.

    Stayed in November 2023

  • Reviewed: November 30, 2023

    7.0
    Great Locations and Very Good Staff
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Staff where so nice. The lady at reception was so nice. We arrived a little early for check in but she got our rooms ready for us and let us check in. Then when we where leaving to explore the city, she asked if we need help finding anything.

    Stayed in November 2023

  • Reviewed: November 23, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The breakfast could use some improvements, there was not enough choice and it was quite weak.

    We were very pleased with our room in this hotel. It was clean, warm, the beds were comfortable.

    Stayed in November 2023

  • Reviewed: October 25, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The bathrooms need cleaning, and the electrical fixtures need maintenance as it's an old building

    Convenient Location as its close to most sights with a private parked space

    Stayed in October 2023

  • Reviewed: October 23, 2023

    7.0
    Good place to stay for exploring the Vienna.
    • Leisure trip
    • Couple
    • Large Studio
    • Stayed 3 nights

    Apartments are located on1 floor, reception 2nd floor, other floors occupied by offices. Although there is an electronic lock to the building, it was broken i.e. there was free entrance to the apartment floor from the street. Despite that Vienna is safe city, entrances to buildings are locked. We stayed for 4 nights and everything was secure, but it means that hotel administration was not in a hurry to repair the electronic lock.

    Pension is located about 1 km from inner ring and just 70 m from tram stops. Tram are running each 5 min. Several grocery shops are 100-200 m apart, there are also many café in the street and in university campus (other side of the street). Our room was large, kitchen conveniently equipped. Apartment room faced main road with trams, but double windows work well, there is no noise. 24 h reception is an advantage, you can store luggage before check in or after check out.

    Stayed in October 2023

  • Reviewed: October 23, 2023

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Triple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Car parking is paid.

    Hotel centrally located.

    Stayed in October 2023

  • Reviewed: September 22, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Studio
    • Stayed 6 nights

    We expected to cook the breakfasts, but the kitchen was too small and not comfortable, Even the coffee machine was absent. They gave it us upon request - but only the huge old filter machine and we didn't use it I can't argue with the fact that the price of 16 square meters room and our 40 square meters studio room was the same, but if you expect to use the kitchen - just forget about that.

    Stayed in September 2023

  • Reviewed: September 15, 2023

    6.0
    Not a 4 star, but spotless clean.
    • Leisure trip
    • Solo traveler
    • Standard Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Not a 4 star. Small bed, dated furniture, …

    Spotless clean

    Stayed in September 2023

  • Reviewed: September 11, 2023

    6.0
    This is not a 4 star hotel. Maybe 3
    • Leisure trip
    • Couple
    • Triple Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Picture of hotel is misleading. The walls are very thin and you can easily hear conversations in next room.

    Pleasant room

    Stayed in September 2023

Showing 1 - 25

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