Rathausstraße 17, 01. Innere Stadt, 1010 Vienna, Austria
#183 of 377 hotels in Vienna
Guests' ChoiceBased on 982 hotel reviews
8.4Cleanliness
8.8
Comfort
8.7
Location
9.1
Facilities
8.3
Staff
9.0
Value for money
8.2
Free WiFi
8.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 10, 2024
Helen
AustraliaDifficult to locate initially with the current renovations outside.
Location was great. Room was comfortable.
Stayed in April 2024
Reviewed: April 4, 2024
Fiona
United States of AmericaThe undisclosed construction
The location was fantastic
Stayed in March 2024
Reviewed: March 27, 2024
Šiliņa
LatviaThe hotel was undergoing renovations.
Location, breakfast, staff. I will stay in hotel next time.
Stayed in March 2024
Reviewed: March 12, 2024
Jane
EstoniaThis is a temporary dislike - the hotel was undergoing renovations at the same time and therefore lacked some amenities (however, noise-free)
Gorgeous building, clean, comfortable, good location.
Stayed in March 2024
Reviewed: March 10, 2024
Maciej
PolandRooms could be much more soundproof. The noice from corridors was a little disturbing. Parking a car is not easy but at the end of the day doable.
Great location close to the city hall and short walk to the old town. The breakfast was very good, nice assortment of cheeses and other stuff.
Stayed in February 2024
Reviewed: February 13, 2024
Brian
MaltaN/A
The hotel's central location, immaculate bathroom and shower, and well-appointed room with all the amenities at the perfect temperature are all features. Wonderful staff and a good breakfast
Stayed in February 2024
Reviewed: February 13, 2024
Christine
United KingdomThe breakfast was disappointing.
Very well positioned for an easy walk into the city. We had a smart room on the top floor which was really great, private and spacious. The staff were very helpful with maps, guides and advice. We were able to plan a range of trips out from markets to concerts to museums with ease.
Stayed in November 2023
Reviewed: February 1, 2024
Quynh
GermanyWe had 3 beds at the top floor, unfortunately not with a street view
Stayed in January 2024
Reviewed: January 15, 2024
Mark
AustraliaNeeded a space to have Coffee during the day
Great location, nice and quiet. A cute little bar with great wine.
Stayed in December 2023
Reviewed: January 13, 2024
Mark
New ZealandNothing major
Really helpful staff Good location Building has great character
Stayed in January 2024
Reviewed: January 10, 2024
Daniel
RomaniaLocation is great, rooms are quiet.
Stayed in December 2023
Reviewed: January 8, 2024
Hanna
Cypruslocation was great, staff was professional, price point excellent
Stayed in January 2024
Reviewed: January 7, 2024
George
QatarThe location is little bit out of attractions area so it is good for families with children. The furniture is old and needs replacement.
The location is good for families and the area is so quiet. However you need to walk for 10 to 15 minutes to the nearest attractions. The room was comfortable and the reception staff is so cooperative and friendly.
Stayed in January 2024
Reviewed: January 3, 2024
Jenny
United KingdomThe room was well equipped. Especially liked the lighting around the bathroom mirrors. The hairdryer was excellent.
Stayed in January 2024
Reviewed: January 1, 2024
Jo-anne
CanadaVery small shower.
Location and friendly staff
Stayed in December 2023
Reviewed: December 31, 2023
Jill
United States of AmericaCan't think of anything.
Very close to the Christmas market which was our destination. We left too early for the breakfast and it was extra.
Stayed in December 2023
Reviewed: December 31, 2023
Cindi
United KingdomWe had to be moved because I had booked a twin room and we were put in a small double, we got moved after we complained on several occasions
We were central
Stayed in November 2023
Reviewed: December 28, 2023
Kay
United KingdomMOVED OUR ROOM FOR A BATH THANKS SO MUCH AS I WAS FEELING UNWELL
Stayed in December 2023
Reviewed: December 27, 2023
Zeina
United Arab EmiratesIt would benefit from an all day dining restaurant
Very spacious and comfortable rooms, good breakfast, clean, great location, very friendly staff
Stayed in December 2023
Reviewed: December 27, 2023
Tony
South AfricaRooms are incredibly small First floor rooms do not have lift access so you have to carry your bags upstairs
Location was amazing for the Christmas Markets Staff are very helpful and friendly
Stayed in December 2023
Reviewed: December 21, 2023
Johanna
United KingdomMaintenance needed in the room. Curtains coming off the hooks and were not able to pull fully across. One electrical socket hanging off the wall.
Liked the location - really near the Xmas Market. Helpful staff and good selection at breakfast.
Stayed in December 2023
Reviewed: December 21, 2023
Gerry
CanadaThe bathroom was very small, even for one person
Staff was very friendly and helpful
Stayed in December 2023
Reviewed: December 14, 2023
Guido
Germanytiny room, no hairdryer, old furniture
good breakfast, friendly staff
Stayed in December 2023
Reviewed: December 14, 2023
Ivan
AustraliaComfotable
Stayed in December 2023
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