Great food. I loved that it was table service most evenings rather then buffet. The rooms were comfortable.

Stayed in March 2025

Near the lifts

Stayed in February 2025

Nice location in the village centre. High gastronomy kitchen. Very good welness area.

Stayed in February 2024

A bit dated room style

Staff, comfort, cosyness, spa Outstanding food quality, including patisserie

Stayed in February 2024

You have to cross through the (staff) smoking area when going to the ski-cellar from the elevator which means that elevator often smells like stale smoke and every morning when you go skiing you have to hold your breath and navigate the stale ashtray before you can enjoy the nice fresh mountain air. Also the property isn't really ski-in/ski-out you will have to do a little hike (150-200m) to get on the slopes.

Extremely friendly staff and accommodating host. The owner, Thomas, was very hands on and constantly focussing on guest satisfaction and experience. Extremely impressive wine cellar / wine list with very reasonable prices and knowledgeable staff.

Stayed in February 2024

Nothing

The sauna areas are very good, the staff is very kind, the chef is very good

Stayed in January 2024

location and staff

Stayed in March 2023

While basically all the staff were trying their best to make us feel welcome, the one very stark exception - breakfast fried eggs guy very much did not fit in with his harsh, unpleasant, arrogant and aggressive demeanor, throughout our entire stay.. His communication style did not seem to be enjoyed also by his fellow staff members. Such one person can leave a long lasting negative impression about the entire stay. Half board food, while quite cheap is very far from gourmet, breakfast is pretty basic and the same every days, gets boring really fast. Really difficult to understand what the (very keen and maybe trying too hard) waiters are trying to say. Very narrow passages in the garage, seems from the scratches on walls like a lot of cars got damaged. I think its too expensive for the standard. Some minor suggestions: room doors can not be shut close from outside without slamming the door, which definitely disturbs everybody. Hot and cold water knobs in our bathroom (junior suite) were round and slick - almost impossible to manipulate, especially with wet hands, really absurd design. Instead of 2 tablet- sized TV sets in a room, one with proper size would be more enjoyable. Doors in the spa also close with loud slam, disturbing when you try to relax after sauna in a very nice separated bed area.

Nice clean room, very polite and helpful reception, pleasant spa,. Close to slopes and lift. Comfortable and large ski and boots storage. Nice bathroom. Quick check in and out.

Stayed in March 2023

there is nothing not to like if you are looking for exceptional service. This is the place to go.

there is nothing not to like. The service is absolutely top-notch. most hotel employees call us by name.

Stayed in March 2023

There is nothing really negative I can say, perhaps my only comment would be that the bathroom looked a little more tired than the rest of the room and hotel in general but I am being very picky here since it was fully functional and spotlessly clean.

I first visited the Rigele Royal by chance 19 years ago and took my family (aged between 10 and 42) back there this year because of my fond memories of the hotel experience and resort. To my pleasant surprise, not only was it every bit as wonderful as I remembered, The Rigele Royal has actually managed to improve in all areas. We took the half board option and can honestly say the the food selection, quality and volume were faultless. The breakfast is as good as you will find anywhere and all staff were friendly and helpful. I tried my best to speak German but they saw straight through this and were all fluent in English (amongst several other languages). The hotel is spotlessly clean and the facilities are excellent. The indoor/outdoor pool and spa area were perfect after a day on the slopes. If there is snow on the roads, you can ski in/out but if not it is only a 30-40m walk from the boot room. The hotel sits in the heart of the main town centre with bars, clubs, shops and restaurants all within a few minutes stroll. I cannot recommend Obertauern and The Rigele Royal highly enough

Stayed in February 2023

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Stayed in February 2025

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Stayed in April 2025

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Stayed in February 2025

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Stayed in December 2024

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Stayed in February 2025

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Stayed in February 2025

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Stayed in February 2025

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Stayed in February 2025

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Stayed in January 2025

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Stayed in January 2025

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Stayed in January 2025

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Stayed in January 2025

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Stayed in January 2024

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Stayed in January 2024