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Reviews of Romantikhotel Zell am See 4 stars

Sebastian-Hörl-Straße 11, 5700 Zell am See, Austria

#12 of 51 hotels in Zell am See

Guests' Choice

Review score

Based on 172 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    8.7

  • Location

    9.3

  • Facilities

    8.8

  • Staff

    8.9

  • Value for money

    8.2

  • Free WiFi

    7.5

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Showing 1 - 63

  • Reviewed: 4 October 2018

    10
    Wonderful hotel in a perfect location
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 2 nights

    There could have been coffee in the room. Only tea was offered.

    The room was large and comfortable. The location was perfect - right downtown and within walking distance to everything we needed. The front desk was courteous and pleasant. It was nice parking was free and on site. I liked that the Kaprun summer card was included.

    Stayed in October 2018

  • Reviewed: 18 September 2018

    7.5
    Good location.
    • Leisure trip
    • Family with young children
    • Superior Double Room with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    As the shower screen covers only half of the bath tub and location of shower placed at the mid point of the bath tub, water can be sprayed onto the floor. The shower screen should cover the whole length of the bath tub.

    Near to train Hbf, bus terminal as it is in the center of the town. Good breakfast.

    Stayed in September 2018

  • Reviewed: 13 August 2018

    4.5
    Disappointed
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 4 nights

    Maybe only pertains to our room, but it was extremely noisy, dark, dingy and uncomfortable. Need of a major facelift.

    Outside of the hotel and the courtyard looked nice. Proximity to "down town" is good.

    Stayed in August 2018

  • Reviewed: 12 July 2018

    9.6
    Thoroughly recommended. Not cheap but very good place to stay and to eat.
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 7 nights

    Closes very early. Could do with a more welcoming bar area

    Breakfasts are very good indeed with lots of choice and limitless quantity. Room very comfortable and spacious. Sauna and swimming area very good. 2 minutes walk to lake. Restaurant food was very good and at least as good as anything else we found and at similar prices. Helpful information about weather, trips, activities in Zell.

    Stayed in July 2018

  • Reviewed: 27 May 2018

    7.1
    Nice Location...Friendly Staff....Good Service
    • Leisure trip
    • Group
    • Classic Double Room
    • Stayed 2 nights

    the property is the old type with a very small elevator lift. Also the decor of the decor needs renovation.

    The location is quite near all the action, restaurants and the lake. The staff especially Ms. Simone was very courteous and friendly.

    Stayed in May 2018

  • Reviewed: 18 September 2017

    10
    Ambience and more Ambience
    • Leisure trip
    • Group
    • Classic Double Room
    • Stayed 2 nights

    Our second stay at this superb hotel. The rooms are so comfy and clean, and the breakfast is simply magnificent. There is an older side to the hotel with older style rooms, each one quirky and different, and a newer side with more traditional furniture, but either way you will not be sorry you booked, and it fully justifies the slightly higher price than some nearby hotels

    Stayed in September 2017

  • Reviewed: 11 August 2017

    7.9
    Excellent location.
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 7 nights
    • Submitted via mobile

    Receptionist was not as helpful as she could have been and did not apologise for failing to deliver on promises she had made.

    Very comfortable. Went half board and evening meals were absolutely excellent. Restaurant staff very friendly and helpful.

    Stayed in August 2017

  • Reviewed: 31 July 2017

    8.8
    Very nice hotel with good location
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 3 nights

    Breakfast was really good but coffee and tea could be served directly to the table.

    We liked a lot the building itself and our spacious room. The pool area (both indoor and outdoor) was beautiful.

    Stayed in July 2017

  • Reviewed: 12 June 2017

    10
    A must stay for the area
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night

    This Hotel and town are absolutely fantastic. We only stayed one night but wish we had stayed a week. The hotel is beautiful, clean, modern with a friendly and wonderful staff.

    Stayed in May 2017

  • Reviewed: 5 June 2017

    8.3
    Wouldn't hesitate to stay here again
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Very convenient hotel near to the lake and train station. Traditional Austrian style. Good breakfast selection and dinner could be added for 22 euros per person per night - excellent value. Very surprised that we had a water bed in our room - apparently not in all rooms.

    Stayed in June 2017

  • Reviewed: 16 April 2017

    8.3
    Really friendly staff in reception, lovely pool and spa area...
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 7 nights
    • Submitted via mobile

    Room was a little bit dark & restaurant staff were not very helpful when we ate there in the evenings.

    Really friendly staff in reception, lovely pool and spa area, comfortable room.

    Stayed in April 2017

  • Reviewed: 7 February 2017

    9.6
    Perfect location
    • Leisure trip
    • Solo traveller
    • Classic Double Room
    • Stayed 3 nights

    Sauna turns on at 4pm but takes quite a while to get hot enough. Would rather have a double duvet on a double bed.

    Location is perfect and wellness area is lovely - particularly the outdoor pool! Breakfast very good and parking very convenient. Staff lovely.

    Stayed in February 2017

  • Reviewed: 28 December 2016

    9.6
    Lovely Hotel
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 4 nights

    Food was very traditional Austrian and not to everyone's taste. The pool could have been warmer

    Lovely Traditional Hotel in great location, rooms were beautiful and staff very helpful

    Stayed in December 2016

  • Reviewed: 19 October 2018

    9.6
    Great hotel in Zell Am See
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    The bed sheet is too soft and not comfortable for me.

    Everything is perfect. Great staff, location and facilities.

    Stayed in October 2018

  • Reviewed: 10 August 2018

    3.8
    too bad
    • Leisure trip
    • Family with young children
    • Superior Double Room with Balcony
    • Stayed 2 nights

    not mach with booking offer

    poor

    Stayed in July 2018

  • Reviewed: 2 August 2018

    6.7
    Dissappointing Romantik
    • Leisure trip
    • Couple
    • Honeymoon Suite with Terrace
    • Stayed 7 nights

    Too many minor problems with the room.

    Location

    Stayed in July 2018

  • Reviewed: 15 July 2018

    10
    Great option and highly recommended.
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Staff were friendly and helpful .

    Stayed in July 2018

  • Reviewed: 1 July 2018

    9.6
    everything else!
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    little things, i like to sleep in complete darkness so no blinds was a bit uncomfortable.

    everything else!

    Stayed in June 2018

  • Reviewed: 18 June 2018

    6.7
    Nice Location
    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 2 nights

    the hotel now is a little run down and need renovation

    the location is nice and near to restaurants

    Stayed in May 2018

  • Reviewed: 18 June 2018

    6.7
    Nice Location
    • Leisure trip
    • Group
    • Classic Double Room
    • Stayed 2 nights

    the hotel near renovation

    the location is nice...very near to the lake and restaurants.

    Stayed in May 2018

  • Reviewed: 7 March 2018

    9.2
    Really enjoyed our stay, very good room, clean. Good restaurant with lots of choice
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 1 night

    Very helpful and friendly staff

    Stayed in February 2018

  • Reviewed: 14 February 2018

    9.2
    Excellent facility at the heart of Zell.
    • Leisure trip
    • Family with young children
    • Superior Double Room with Balcony
    • Stayed 7 nights
    • Submitted via mobile

    Hotel food not what I expected.

    All types of cuisine

    Stayed in January 2018

  • Reviewed: 14 October 2017

    10
    Excellent friendly service
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night

    Excellent friendly service

    Stayed in October 2017

  • Reviewed: 7 September 2017

    10
    Highly Recommend
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 3 nights

    Highly recommend, friendly staff, located at the heart of city

    Stayed in August 2017

  • Reviewed: 3 September 2017

    8.8
    Spacious rooms
    • Leisure trip
    • People with friends
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Spacious rooms

    Stayed in September 2017

  • Reviewed: 26 August 2017

    6.3
    Car parking
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Noisy hotel and uncomfortable bed

    Car parking

    Stayed in August 2017

  • Reviewed: 23 August 2017

    7.1
    Very bad view from the windows of the room.
    • Leisure trip
    • People with friends
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very bad view from the windows of the room.

    Stayed in August 2017

  • Reviewed: 22 August 2017

    9.6
    Was perfect
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Was perfect

    Stayed in August 2017

  • Reviewed: 25 July 2017

    10
    One of the best hotel I'd been there
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    The wifi it's not disterbuted through the rooms

    Every thing is prefect even I add one more day, the romantic room I had such amazing dinner

    Stayed in July 2017

  • Reviewed: 19 April 2017

    10
    good hotel
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 3 nights

    nothings

    every things

    Stayed in April 2017

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 28 April 2016

    5.4
    Location only
    • Leisure trip
    • Couple

    Bathroom very small, there is no exhaust fan for air circulation in the bathroom. Too much noise because of wood furniture, roof and floor.

    Location only

  • Reviewed: 15 February 2016

    8.8
    Lovely location in the old town of Zell am See close to bars...
    • Leisure trip
    • Couple

    Water temperature in the shower fluctuated a bit which gave us a few jumpy moments !

    Lovely location in the old town of Zell am See close to bars & restaurants. Staff were friendly and helpful. Breakfast was lovely, plentiful with lots of variety and proper coffee too :-)

  • Reviewed: 22 January 2016

    8.8
    Very friendly staff, they even posted my jersey when I left...
    • Leisure trip
    • Couple

    Floors are quite squeaky but not that uncommon for the style of hotel

    Very friendly staff, they even posted my jersey when I left it behind! Great breakfast.

  • Reviewed: 16 October 2015

    8.8
    Staff at front desk were very helpful.
    • Leisure trip
    • Couple

    Staff at breakfast/dinner were surly. Dinner was average.

    Staff at front desk were very helpful. Excellent location. We were upgraded due to construction work on outside the hotel and appreciated the extra space. Summer card (discounts on public transport and free lifts) was great value.

  • Reviewed: 13 August 2015

    7.1
    The location of the hotel close to downtown.
    • Leisure trip
    • Family with young children

    The bed and pillow not comfortable and the room is small. There is no lift to go upstairs. No fridge and AC in the room.

    The location of the hotel close to downtown.

  • Reviewed: 31 July 2015

    6.7
    We asked for king bed they provide two single positioned...
    • Leisure trip
    • Couple

    We asked for king bed they provide two single positioned next to each other .. There is no tv channel in arabic and english two only and all news .. Thecheck out is too early 11 am .. It is a 4 star hotel they dont have an AC in the room .. Its hot

  • Reviewed: 17 June 2015

    9.6
    We have stayed at Hotel Romantik before.
    • Leisure trip
    • Couple

    We have stayed at Hotel Romantik before. Hotel is clean, comfortable & in the heart of Zell am See. 5 mins walk from railway station. Breakfast was good. Some building work going on but not a problem at all. The hotel made sure that the work did not affect the guests at all.

  • Reviewed: 14 June 2015

    6.3
    location , staff , free car parking and wifi
    • Leisure trip
    • Family with young children

    toilet seat and bathroom were separated which makes it uncomfortable. the check in time is until 9 pm . NO AC IN THE ROOM at all which made the room very hot specially during the day. A lot of construction work was next to the hotel which mad our stay uncomfortable as they started in the early morning

    location , staff , free car parking and wifi

  • Reviewed: 11 June 2015

    10
    Everything about it.
    • Leisure trip
    • Solo traveller

    Nothing to dislike.

    Everything about it. Especially the decor and the spa facilities and the emotion spa. And the food (dinner) was sublime. Highly recommend.

  • Reviewed: 12 April 2015

    5.0
    Free parking
    • Leisure trip
    • Family with young children

    There is no view to the lake. There was a construction at the garden Long journey to reach the rooms!! No bell man to assist where you need to carry your bags

    Free parking Free Wifi

  • Reviewed: 4 February 2015

    8.8
    The atmosphere in the Hotel is very relaxing, a great...
    • Leisure trip
    • Couple

    No Bad experiences, but if nit picking then I prefer fresh juices in a morning. Also the service in the restaurant which is 110% most of the time can become stretched when the Hotel has a large function eg wedding party or business function.

    The atmosphere in the Hotel is very relaxing, a great reception area / bar with cosy seating area's. Swimming / Spa facilities excellent and the food on Half Board was very good. The staff were brilliant and really helpful at all times whether in reception, the restaurant or maintenace, even changed a bulb within 5 minutes !

  • Reviewed: 31 March 2016

    10
    Everything !
    • Leisure trip
    • Couple

    Everything !!! Massage especially good

  • Reviewed: 6 March 2016

    9.2
    Pool area, spa, breakfast and staff
    • Leisure trip
    • Family with young children

    Prices were high due to being peak season

    Pool area, spa, breakfast and staff

  • Reviewed: 3 March 2016

    10
    Everything was perfect!
    • Leisure trip
    • Couple

    Everything was perfect! One evening we enjoyed a reception with homemade warm apple wine and h'orderves.

  • Reviewed: 18 January 2016

    9.2
    Comfortable hotel, really good SPA, helpful staff.
    • Leisure trip
    • Couple

    Comfortable hotel, really good SPA, helpful staff.

  • Reviewed: 22 December 2015

    9.6
    Very friendly staff, great spa and sauna area.
    • Leisure trip
    • Couple

    Very friendly staff, great spa and sauna area.

  • Reviewed: 6 October 2015

    8.3
    Romantic!
    • Leisure trip
    • Group

    Romantic!!

  • Reviewed: 29 September 2015

    9.2
    Spa
    • Leisure trip
    • Couple

    Construction right in front of the hotek

    Spa

  • Reviewed: 9 September 2015

    7.1
    Staff, Owner
    • Leisure trip
    • Couple

    Room not up to Romantik Standards.

    Staff, Owner

  • Reviewed: 1 September 2015

    9.6
    Family-run friendly authentic Austrian hotel, great spa...
    • Leisure trip
    • Family with older children

    Family-run friendly authentic Austrian hotel, great spa facilities and superb meals. Couldn't fault it

  • Reviewed: 19 August 2015

    10
    Everything.
    • Leisure trip
    • Family with older children

    Everything. Special Thanks and gratitude to the amazing staff who where very helpful and kind.

  • Reviewed: 11 August 2015

    7.5
    I liked the view of the hotel and the facilities
    • Leisure trip
    • Couple

    I didn't like the bed . The bed was not convert at all

    I liked the view of the hotel and the facilities

  • Reviewed: 30 July 2015

    10
    Nothing
    • Leisure trip
    • Couple

    Good location clean perfect staff Everything was perfect

    Nothing

  • Reviewed: 23 July 2015

    6.7
    Good location, but not lakeside
    • Leisure trip
    • Couple

    Service wasn't the bedt

    Good location, but not lakeside

  • Reviewed: 15 July 2015

    8.8
    Location, staff, building
    • Leisure trip
    • Couple

    Location, staff, building

  • Reviewed: 14 July 2015

    5.0
    Breakfast
    • Leisure trip
    • Couple

    No AC and all customers are over ages people

    Breakfast

  • Reviewed: 7 July 2015

    8.3
    Parking available
    • Leisure trip
    • Couple

    The rooms with wondows to street are noisy in the evening.

    Parking available Very nice and very new garden.

  • Reviewed: 5 July 2015

    9.6
    Great facilities,location and staff
    • Leisure trip
    • Couple

    No air con !

    Great facilities,location and staff

  • Reviewed: 3 July 2015

    10
    Indoor and outdoor pool especially in the wonderful sunny...
    • Leisure trip
    • Couple

    Water bed. Not our taste.

    Indoor and outdoor pool especially in the wonderful sunny weather we had.

  • Reviewed: 22 June 2015

    10
    Very nice decoration, nice food, very short distance to Zell...
    • Leisure trip
    • Couple

    Very nice decoration, nice food, very short distance to Zell am see lake about 2min walk.

  • Reviewed: 22 June 2015

    9.6
    The suits balcony have a very nice view and the jacozy good
    • Leisure trip
    • Couple

    The bed type was not so good

    The suits balcony have a very nice view and the jacozy good

  • Reviewed: 7 June 2015

    7.9
    The locatin is very good, quiet,
    • Leisure trip
    • Group

    No ac , littil warm for summer

    The locatin is very good, quiet,

  • Reviewed: 12 April 2015

    4.2
    Room size
    • Leisure trip
    • Family with young children

    Breakfast, services and staff

    Room size

There are also 15 reviews without text. These impact the overall review score.

Showing 1 - 63

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