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Reviews of Hotel Royal This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Singerstraße 3, 01. Innere Stadt, 1010 Vienna, Austria

#122 of 397 hotels in Vienna

Guests' Choice

Review Score

Based on 1174 hotel reviews

8.8

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    9.0

  • Location

    9.8

  • Facilities

    8.5

  • Staff

    9.3

  • Value for money

    8.3

  • Free Wifi

    8.1

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Showing 1 - 25

  • Reviewed: September 18, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The Room was not very big and bathroom tiny. The decor is very basic looking and did feel dated. The room was on the top floor which unfortunately must have been under the rooftop bar. Well past 11pm there was chairs scraping which kept me awake even with ear plugs in. It also happened fairly early in the morning a little. I expected better for a superior room.

    Location is excellent. Staff are very friendly and helpful. Breakfast was reasonable but did have very good cakes & bread.

    Stayed in September 2025

  • Reviewed: September 16, 2025

    10
    Hotel in the heart of Vienna ideally located for sightseeing and shopping
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights

    The hotel's location is absolutely perfect, being within a few metres of St Stephen's Cathedral but in a quiet side street (where Mozart once lived), and very close to the U-Bahn, shopping areas, and innumerable restaurants. The room was generously sized for a standard room, with an ample bathroom, walk-in wardrobe, and comfortable sofa. The bed was firm and very comfortable, and the breakfast buffet was plentiful. The staff were attentive, helpful and kind. The hotel would be a great choice for seeing the major sights of the city, shopping and Christmas markets, as well as the Cathedral, of course.

    Stayed in September 2025

  • Reviewed: September 11, 2025

    9.0
    In a great location. Hotel was great apart from the breakfast. This should be improved for what they
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast was ok. Bacon was nearly raw, fried eggs were too hard. I skipped the hot breakfast and ate the bread, cereal and fruit salad. Don’t think it was worth €25 euros each.

    The staff at the reception were great. Nothing was too much trouble. Also on my request for more sugar, tea and milk staff bought it up to us. Staff in the dining area were very attentive. The young girls in the roof top restaurant were very hard working. Our compliments to the chef. Very tasty To one steak. Cooked me alternative food without butter in it. A big thank you.

    Stayed in September 2025

  • Reviewed: September 10, 2025

    10
    Exceptional
    • Business trip
    • Travelers with friends
    • Standard Double Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Nothing. It' s perfect.

    Excellent location. Remarkable personalized hospitality; the receptionists can remember our room numbers! Clean and spacious room. Excellent service.

    Stayed in September 2025

  • Reviewed: September 7, 2025

    10
    Very relaxing, made my short visit worth to spend on such place
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    It is very close to all amenities (shops, supermarkets, restaurants , cafes, cathedral, the river and many attractions)

    Kim at the reception was very helpful and cheerful The room is clean and spacious

    Stayed in September 2025

  • Reviewed: August 31, 2025

    9.0
    Great location
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Bit of street noise but we chose to be in the middle of it all, limited breakfast but it was adequate and we enjoyed it and would stay again. It's an older hotel with character and history

    Very central location and near Metro. Good base.

    Stayed in August 2025

  • Reviewed: August 28, 2025

    8.0
    enjoyable
    • Business trip
    • Group
    • Superior Double Room
    • Stayed 3 nights

    excellent location and very good breakfast

    Stayed in August 2025

  • Reviewed: August 25, 2025

    10
    Close to everything!
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Great location and great breakfast!

    Stayed in August 2025

  • Reviewed: August 21, 2025

    9.0
    Check out this great hotel before you book your stay.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing. Would be very nice if there was an area albeit event small in the 1st floor restaurant available for guests to enjoy just a drink and not have to take it to the lobby.

    The location was wonderful as it was around the corner from St.Stephens Basilica with lots of restaurants, cafes, ice cream shops. Staff was friendly, professional and efficient. The room spacious, the bed comfortable, the room temperature good. A restaurant for the wonderful buffet and dinner. Rooftop bar nice bit steps to climb once off the elevator so keep that in mind,

    Stayed in August 2025

  • Reviewed: August 21, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    location was great all staff members were helpful

    Stayed in August 2025

  • Reviewed: August 20, 2025

    9.0
    Will stay again.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The roof top bar was closed for 2 weeks holiday. 4th to 18th August 2025.

    It was everything we could have wished for. Friendly staff, clean and in good condition. The Italian restaurant-Firenze. The rooms have thick walls and doors. There is an external steel roller shutter which can be lowered over the rooms window to block out all light and noise from outside.

    Stayed in August 2025

  • Reviewed: August 19, 2025

    10
    Affordable hotel in a central location
    • Leisure trip
    • Solo traveler
    • Superior Double Room
    • Stayed 2 nights

    Ideal location, friendly staff

    Stayed in August 2025

  • Reviewed: August 19, 2025

    8.0
    Great Vienna venue
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 7 nights
    • Submitted from a mobile device

    Perhaps it was the wrong time of the year but the location is very touristy. It is well serviced by transport however.

    The room was very functional and a good size. The shower and plumbing were amazing.

    Stayed in August 2025

  • Reviewed: August 17, 2025

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Superior Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Air conditioning unit was very bad

    Location

    Stayed in August 2025

  • Reviewed: August 16, 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Superior Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Air condition, noise, vegetables not to taste

    Location

    Stayed in August 2025

  • Reviewed: August 10, 2025

    10
    Best location - great staff
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Perfect location

    Stayed in August 2025

  • Reviewed: August 8, 2025

    10
    Extremely good
    • Leisure trip
    • Travelers with friends
    • Superior Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing g it was all very lovely

    The location and the breakfast

    Stayed in August 2025

  • Reviewed: August 7, 2025

    8.0
    The maintenance work directly above our rooms was very annoying and they did not consider rest time
    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 7 nights

    Breakfast, the breakfast area is too small for guests. the quality of food did not meet our expectation especially the juice. however, the staff are so pleasant and helpful

    Location ... very central and convenient

    Stayed in July 2025

  • Reviewed: August 5, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Breakfast Room service

    Location Staff

    Stayed in August 2025

  • Reviewed: August 5, 2025

    10
    Exceptional
    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    None

    Location! Location! Location! Staff are very friendly!

    Stayed in July 2025

  • Reviewed: August 4, 2025

    9.0
    Good hotel with the best location!
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The air conditioner is noisy. The double bed has two single beds together.

    The location is perfect! The staff are very kind and helpful. The rooms are big with a large bathroom.

    Stayed in August 2025

  • Reviewed: August 2, 2025

    10
    Centrally located great value for money
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Centrally located great value for money

    Stayed in May 2025

  • Reviewed: July 17, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    It was in the centre of the city

    Stayed in June 2025

  • Reviewed: July 16, 2025

    8.0
    Great location, good stay in Vienna
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Little expensive for the style of property but friendly & helpful staff and most importantly the location.

    Perfect location right near St Stephen’s cathedral Very good breakfast Older style property but very good windows..double or tripple glazed once you close the windows there is virtually no noise . Liked the bathroom had a seperate toilet. Good size room with a sofa

    Stayed in July 2025

Showing 1 - 25

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