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Reviews of Hotel Royal 4 stars

Singerstraße 3, 01. Innere Stadt, 1010 Vienna, Austria

#137 of 368 hotels in Vienna

Guests' Choice

Review score

Based on 1138 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.7

  • Location

    9.9

  • Facilities

    8.2

  • Staff

    9.2

  • Value for money

    8.2

  • Free WiFi

    8.4

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Showing 1 – 25

  • Reviewed: 28 March 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 4 nights
    • Submitted via mobile

    N/A

    Staff were first class, very attentive and helpful, and knowledgeable. Room was clean and spacious.

    Stayed in March 2024

  • Reviewed: 28 March 2024

    10
    Fabulous location in the heart of Edinburgh, near to all the major attractions and train station.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Excellent breakfast, comfy bed, large room with a view brilliant location. Exceptionally friendly, helpful staff!

    Stayed in March 2024

  • Reviewed: 20 March 2024

    10
    Excellent location, clean rooms, great staff & breakfast
    • Leisure trip
    • People with friends
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The pillows, needed a couple more but didn’t ask

    The location was excellent, the Vienna charm of the rooms, nice selection for breakfast

    Stayed in March 2024

  • Reviewed: 19 March 2024

    10
    Fantastic
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    We didnt like nothing. Everthing perfect.

    Perfect Location, amaizing staff and a perfect clean room.

    Stayed in March 2024

  • Reviewed: 15 March 2024

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Very kind reception. Gave me a very early checkin in a wonderful room.

    Stayed in March 2024

  • Reviewed: 12 March 2024

    7.0
    Fabulous location and hotel very serviceable however more like a 3 star hotel
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 3 nights

    Pillows were very poor for a 4 star hotel - did not have good sleep because the pillows were really uncomfortable and no options to change

    Staff were very helpful and accommodating

    Stayed in March 2024

  • Reviewed: 12 March 2024

    8.0
    Brilliant
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 7 nights
    • Submitted via mobile

    Hot items at breakfast were cold

    Location cleanliness

    Stayed in March 2024

  • Reviewed: 5 March 2024

    9.0
    Location, location, location!
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Best locstion possible. Lively spacious room with lots of sun. Can open window for fresh air! A little old but stylish and I liked it. Location trumps all! Will definately return.

    Stayed in March 2024

  • Reviewed: 24 January 2024

    10
    Great stay at a lovely hotel in a great loction
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights

    No. Everything was just fine.

    Location was perfect for all the activities that we undertook. Everything was in easy walking distance. The hotel itself was very clean and the staff were very friendly. Would definitely stay there again.

    Stayed in December 2023

  • Reviewed: 17 January 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 3 nights

    Excellent breakfast

    Stayed in December 2023

  • Reviewed: 10 January 2024

    10
    Best!!!
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Location, best service !!!

    Stayed in January 2024

  • Reviewed: 8 January 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was perfect.

    I’m in love with this place and only regret that never stopped here before. Absolutely amazing hotel, comfortable rooms, nice breakfast. And of course, the staff there stole my heart as they really care about guests.

    Stayed in January 2024

  • Reviewed: 6 January 2024

    9.0
    ok
    • Leisure trip
    • People with friends
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Old style

    Location

    Stayed in December 2023

  • Reviewed: 6 January 2024

    8.0
    Excellent location, clean and comfortable with friendly reception staff.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 4 nights
    • Submitted via mobile

    We were unable to go to the rooftop bar for a drink or to see the view as the restaurant staff did not allow us to even though as hotel guests we were informed that we could do this.

    The friendly and helpful reception staff and lovely doorman.

    Stayed in January 2024

  • Reviewed: 5 January 2024

    9.0
    Beautiful hotel in a central location. Very nice staff and a big and clean room
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    The beds were a little stiff

    The location is fantastic. The staff were very helpful and very accommodating to a late check out.

    Stayed in January 2024

  • Reviewed: 3 January 2024

    8.0
    Overall very pleasant stay
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The rooms were hot, even though we turned off the radiators. The air con only blew out warm air and due to the city centre location and the busy New year atmosphere it was too loud to keep the windows open at night . Breakfast buffet was good, with a nice range of foods, although some items were a little dry, as if they were not freshly prepared, such as cheeses, cucumber, and fruit salad pots.

    Fantastic location, right in the centre of town. Helpful and friendly staff.

    Stayed in January 2024

  • Reviewed: 29 December 2023

    10
    Xmas in Vienna
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 6 nights
    • Submitted via mobile

    This hotel is a gem right in the centre of vienna. Staff super helpful and room was super clean

    Stayed in December 2023

  • Reviewed: 28 December 2023

    8.0
    Old style cozy very central hotel
    • Leisure trip
    • People with friends
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Price for value, but I guess that is due to very central location, so take it or leave it 🙂

    Location! Perfect from any point of view Cozy style Extra blanket Coffee machine Bath tub

    Stayed in December 2023

  • Reviewed: 25 December 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Location friendliness of the staff, excellent breakfast

    Stayed in December 2023

  • Reviewed: 23 December 2023

    8.0
    It was okay
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Pillows were awful, felt like sleeping without one, without duve or anything. There were no slippers or robe in the room. When I asked to bring them, I was told to go with the staff to other room and needed to bring them myself. Waited for them to be brought, not given in my hands and then I needed to go back with them to the elevator

    Location and cleaning

    Stayed in December 2023

  • Reviewed: 23 December 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Very nice location

    Stayed in December 2023

  • Reviewed: 23 December 2023

    8.0
    A great stay in a very central location
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Bit noisy at night/morning

    Great location

    Stayed in December 2023

  • Reviewed: 22 December 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Something we didn’t realize when we booked is how perfect the location is! And another thing is the rooftop bar/restaurant! That view is so stunning and such a surprise!

    Stayed in December 2023

  • Reviewed: 21 December 2023

    10
    Fantastic and so good to be upgraded
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Friendly staff,position excellent, restaurant very good Building super Cannot fault it Definitely would go back to that hotel when we are in Wien

    Stayed in December 2023

Showing 1 – 25

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