Priesterhausgasse 6, Altstadt, 5020 Salzburg, Austria
Based on 171 hotel reviews
7.8Cleanliness
8.2
Comfort
7.8
Location
9.6
Facilities
7.5
Staff
9.1
Value for money
8.0
Free WiFi
8.8
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: October 16, 2023
Elizabeth
AustraliaWas a little noisy at night - there was a pub downstairs/nearby and the sound floated directly upwards
Very helpful reception staff who helped me with using the laundry room. Great location right nearby the old town, lots of cafes and restaurants and the Mirabell gardens.
Stayed in September 2023
Reviewed: October 8, 2023
Shirley
United States of AmericaStaff not available 24hrs.
Excellent location in the old town. 5 minute walk to public transportation. Complimentary breakfast cake, coffee, tea and filtered water. Helpful and friendly staff
Stayed in September 2023
Reviewed: October 6, 2023
Rosamaria
AustraliaCan get a bit noisy at night as there are bars downstairs.
Location was fanatastic. Staff were super helpful and friendly.
Stayed in August 2023
Reviewed: October 5, 2023
Craig
United States of AmericaWait time at the restaurant
Breakfast selection very good
Stayed in September 2023
Reviewed: October 4, 2023
Kanchuki
IndiaMore options at breakfast, or even a breakfast buffet would have been great. The place has a nice looking restaurant and seating area - why no food options?
Location was very nice, walkable to most areas within 10/15 mins. Room was good too. Electric kettle for hot water in the room would have been appreciated.
Stayed in September 2023
Reviewed: October 2, 2023
Niels
GermanyNo AC. Even with closed windows, some noise from the street was noticeable. So I would recommend to probably not stay here friday or saturday night. Or at least not expect to sleep before midnight on those days.
Cheap and central. Student dorm feeling. If thats okay for you, this accomodation is a good deal.
Stayed in September 2023
Reviewed: September 30, 2023
Janet
United KingdomBreakfast is not provided. This is not a problem as there are plenty of alternatives in the immediate area. However the hotel does offer (no additional charge) a room where instant coffee and cake (or similar) is available. By 8.30am, all the cake had gone. // Hot water was not hot enough for a shower ( in the evening).
Staff extremely pleasant and helpful. Location very convenient. Traditional decor. Room spotlessly clean, simple but comfortable for a short stay.
Stayed in September 2023
Reviewed: September 28, 2023
Shannon
New ZealandBar noise from below at night to early morning. Deep base music especially annoying to well after midnight. And noisey customers outside yelling.
Close to attractions.
Stayed in September 2023
Reviewed: September 27, 2023
Ingo
United States of AmericaLoud at night, garbage collection and street cleaning in the morning. Very simple room, no hair dryer, no shampoo.
Great location and a big room with a comfortable bed and a great deal!
Stayed in September 2023
Reviewed: September 22, 2023
Bk
CanadaExcellent location, lots of restaurants close by. Staff were helpful and provided recommendations on places to eat. Great value for the location and accommodation.
Stayed in September 2023
Reviewed: September 20, 2023
June
United States of AmericaNothing
The staff were extremely helpful. The room was very clean. The location was perfect and in walking distance to all the sights, excellent restaurants and fun pubs
Stayed in September 2023
Reviewed: September 19, 2023
Stefan
New ZealandNo a/c but has a fan so pretty good all around
Very swell
Stayed in September 2023
Reviewed: September 17, 2023
Eddy029
AustraliaExpected better value for the price, although accommodation in Salzburg is relatively expensive.
Clean basic hotel, but nothing to write home about. Cake and coffee available in the morning but also very basic.
Stayed in September 2023
Reviewed: September 17, 2023
Margaret
United States of AmericaThe window curtain was thin and light in light.
The hotel is in a good location. Three bus stops from the train station and just across the bridge from the old town. The room was ample with comfortable beds. There was free coffee and cake at breakfast. Check in was early at 2:00 p.m. the staff were welcoming and spoke perfect English. The reviews mentioned noise from a bar nearby but I heard nothing. It was a very restful and quiet in room 108. I could not hear other guests in the hallway. I enjoyed the Tyrolian style furnishings.
Stayed in September 2023
Reviewed: September 15, 2023
Richard
NetherlandsNo personal bathroom though the price reflects this.
Position, staff, comfort of room.
Stayed in September 2023
Reviewed: September 14, 2023
Janice
Malta- Room was a bit hot. No A/C, but had a little fan in the room. Unfortunately it was not enough. - Quilts only, no light sheets, notwithstanding that it is still summer. - Pillows were extremely thin. - Could get noisy at night time due to all the restaurants in the same street.
- Location was very convenient for public transport and close to the centre and Mirabelle Gardens. - Surrounded by a lot of restaurants. - Fridge available in the room. - Coffee/tea available for free downstairs. - wardrobes were big, though a bit smelly. - room size was decent enough for three people.
Stayed in September 2023
Reviewed: September 12, 2023
Fitzsimons
United KingdomThe fact that there wasn’t breakfast
Location
Stayed in September 2023
Reviewed: September 12, 2023
Mike
United KingdomThe only time we spoke to the staff was when we checked out.
The location was superb
Stayed in September 2023
Reviewed: September 10, 2023
Pavlin
AustriaIt’s was very loud outside.
The location, the staff.
Stayed in September 2023
Reviewed: September 10, 2023
Andrew
United KingdomGreat location and quiet plus, free coffee and cake for breakfast.
Stayed in September 2023
Reviewed: September 9, 2023
Fitzsimons
United KingdomThere was no Breakfast which I thought should have been included
The location of the Hotel was good.
Stayed in September 2023
Reviewed: September 7, 2023
Sahakyan
ArmeniaIt would be useful if there was a hair fan in the room. I had one with me, so it wasn't a problem for me.
The staff was wonderful, friendly, helpful, always there for anything the guest could need. Morning coffee and cake are also an amazing start of the day. The location was fantastic. Super easy to get everywhere I needed mostly by walk. It's not a fancy hotel, but it has all the basics people can need for their comfortable stay. Clean and authentic hotel with homey atmosphere. Wifi works very well.
Stayed in September 2023
Reviewed: August 21, 2023
Rocio
SpainEntrance courtyard a bit messy and dirty
Staff Value for money Idea that during the rest of year is a a dorm for university students
Stayed in August 2023
Reviewed: August 20, 2023
Agnieszka
BelgiumNoise from the street (bars) when windows are open (but OK when closed cause double windows, not too hot with fan despite it was 30 degrees during the day). I took the earplugs but never used…
A modest but honest place (price and comfort). Tables outside in a courtyard and a common room available for guests, nice staff, good location, restaurants around, simply decorated rooms with all what you need, lift, tea and coffee offered in the common room. No air-co but fan provided (was enough). 5 min walk from the bus to the airport. For those who like it simple…
Stayed in August 2023
Reviewed: August 12, 2023
Jessica
AustraliaThe only downside was that shower gel and shampoo was not provided, otherwise terrific accommodation.
The location was superb and the staff at reception were very friendly and welcoming. The rooms were very spacious and well cleaned. We enjoyed the coffee and tea facilities available.
Stayed in August 2023
Teggiano, Italy
Istanbul, Turkey
Unterägeri, Switzerland
London, UK
Market Drayton, UK
Madrid, Spain
San Martino Buon Albergo, Italy
Velcao, India
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content