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Reviews of Star Inn Hotel Premium Graz, by Quality

Waltendorfer Gürtel 8-10, St. Leonhard, 8010 Graz, Austria

#18 of 46 hotels in Graz

Guests' Choice

Review score

Based on 1298 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.3

  • Location

    8.1

  • Facilities

    8.2

  • Staff

    9.1

  • Value for money

    8.3

  • Free WiFi

    9.1

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Showing 1 - 75

  • Reviewed: 10 April 2018

    • Leisure trip
    • Couple
    • Special Offer - Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Room did not get serviced for our two night stay, but that may be because we did not put out the sign. But they did provide extra pillows as requested.

    Modern hotel with good sized and well equipped room. Handy location with short walk to tram into city center. We stayed over the Easter weekend so free parking out front in supermarket lot was a bonus.

    Stayed in April 2018

  • Reviewed: 2 April 2018

    • Couple
    • Twin Room - Disability Access
    • Stayed 1 night
    • Submitted via mobile

    Unfortunately, the parking on the street is charged, but it wasn’t sich a big deal.

    The hotel is located in a quiet area, quite close to the center. All rooms have a balcony, which for us was a very good bonus (we were there after a sports event, needed place to dry sport clothes). The staff are very friendly. Our room was not huge, but enough for me to do some daily exercises, and enough to comfortably unpack and not trip over the bags. Also, a big shower is always a benefit :)

    Stayed in April 2018

  • Reviewed: 21 March 2018

    • Leisure trip
    • Family with young children
    • Suite
    • Stayed 1 night
    • Submitted via mobile

    Spacious, clean room. Excellent Wi-Fi signal. Very nice and friendly staff. Supermarket near the hotel. The city center is within 20 min walking distance.

    Stayed in March 2018

  • Reviewed: 5 March 2018

    • Couple
    • Standard Double
    • Stayed 2 nights
    • Submitted via mobile

    Private parking cost, considered that there are not so many parking possibilities on the public road.

    Excellent for position, cleanliness, staff. A lot of space in our room, with a king size bed. Due to our participation to a fair it was impossible for us to have a breakfast, therefore no rate. But there is the possibility to avoid this cost by choosing the proper option.

    Stayed in March 2018

  • Reviewed: 21 February 2018

    • Business trip
    • Solo traveller
    • Standard Double
    • Stayed 1 night

    Dry air due to air-conditioning, probably much better when it's less cold outside! No Tram #6 in the evening.

    Friendly staff, coffee maker in the room (even though I did not use it, got enough coffee at the business event).

    Stayed in February 2018

  • Reviewed: 4 February 2018

    • Business trip
    • Couple
    • Standard Double
    • Stayed 1 night

    Breakfast "a la carte" instead of a buffet like they usually serve. However staff was not prepared for that, orders really took long until they were served on the table (e.g. boiled egg, more than 15 minutes waiting). Reported to the reception when leaving and they promised to improve :-)

    Stayed in January 2018

  • Reviewed: 9 November 2017

    • Business trip
    • Solo traveller
    • Standard Double
    • Stayed 1 night

    - bathing tub had broken surface, - a garage door were not opened even you pushed the ring button, I had to use stairs, - small number of parking places, - city tax not included in the final price and you have to pay it on site.

    - excellent breakfast worth additional fee, - very large double bed which was quite comfortable, - TV set with an alarm clock, - efficient WiFi and free Internet, - nice balcony, - good value for money.

    Stayed in November 2017

  • Reviewed: 13 September 2017

    • Leisure trip
    • Group
    • Standard Double
    • Stayed 3 nights

    Maybe extra pillows in the room would have been nice

    Breakfast was excellent with plenty of choice. Staff were very pleasant & helpful Room very clean 7 comfortable

    Stayed in September 2017

  • Reviewed: 10 September 2017

    • Business trip
    • Couple
    • Twin Room - Disability Access
    • Stayed 4 nights

    Too expensive parking place in garage under the hotel - hotel doesn't have his own parking place in front of it.

    Good, but one time The Cleaning Personnel forgot to shut the room door. I was shocked but my wife was furious. Luckily nothing disappear and it was a nice experience - if You have safe, use it.

    Stayed in September 2017

  • Reviewed: 21 August 2017

    • Business trip
    • Couple
    • Special Offer - Double Room
    • Stayed 3 nights

    Bed was too soft :)

    The staff was very friendly and helpful. Breakfast was rich and very good. Location of the hotel is in walking distance from city centre.

    Stayed in August 2017

  • Reviewed: 8 August 2017

    • Leisure trip
    • Family with young children
    • Standard Double
    • Stayed 1 night

    Sometimes too many cars are in the underground garage and its difficult to park there...

    Hotel keeps the same very good standards from many years. It is clean, in useful location and safe place to stay for over night.

    Stayed in July 2017

  • Reviewed: 25 July 2017

    • Leisure trip
    • Couple
    • Standard Double
    • Stayed 1 night

    A bit expensive. Expensive parking, same price for car and motorcycle.

    Very nice and comfortable. 20 minutes walk to the centre, a supermarket close by.

    Stayed in July 2017

  • Reviewed: 14 July 2017

    • Leisure trip
    • Family with young children
    • Standard Double
    • Stayed 1 night
    • Submitted via mobile

    Not a word in english, if you don't speak german you are lost in the galaxy :)

    Good location 10 minutes walking to the center, great parking underground with elevator, friendly staff, room is big and clean, well fitted, confortable bed. Breakfast for all tastes deserve a 10. Overall great offer versus price.

    Stayed in June 2017

  • Reviewed: 9 May 2017

    • Leisure trip
    • Family with young children
    • Suite
    • Stayed 2 nights
    • Submitted via mobile

    The sofa bed was quite small and squeaky.

    The room was very clean and big enough. Walking distance to a few restaurants. There's a small supermarket just outside the front door which was handy. Able to walk into Graz but it's 1-2km away. Public transport close by. They have private parking but this does cost a bit extra.

    Stayed in May 2017

  • Reviewed: 7 May 2017

    • Business trip
    • Family with young children
    • Standard Double
    • Stayed 2 nights

    Fine end enjoyable accommodation. Hotel rooms are for every recommendation. I was been in some Vienna four stars hotels and this hotel is on the same level.

    Stayed in May 2017

  • Reviewed: 6 March 2017

    • Business trip
    • Group
    • Special Offer - Double Room
    • Stayed 2 nights

    Everything is as should be, don't have any suggestions for future improvements

    Everything was all right, in my opinion everything is where should be.

    Stayed in March 2017

  • Reviewed: 24 February 2017

    • Business trip
    • Solo traveller
    • Standard Double
    • Stayed 9 nights

    The location is not the best, but ok. The heater was too hot and not able to lower the temperture

    was very clean, and the room was big. The staff is very nice and helpful

    Stayed in February 2017

  • Reviewed: 20 February 2017

    • Leisure trip
    • Group
    • Standard Double
    • Stayed 3 nights
    • Submitted via mobile

    If you want to go to some restaraunt,you have to go by car to city centar...nothing close to the hotel...

    Comfort and clean room,excellent breakfast and wi-fi,close to city centar

    Stayed in February 2017

  • Reviewed: 3 January 2017

    • Leisure trip
    • Couple
    • Special Offer - Double Room
    • Stayed 3 nights

    Just one suggestion: beds have only one pillow and they aren't 100% comfortable.

    Hotel Staff is very kind and ready to help in any occasion. The distance from citycentre is just 20 minutes by walk, and there are bus stops around. The rooms are clean with a big balcony.

    Stayed in January 2017

  • Reviewed: 21 November 2016

    • Business trip
    • Solo traveller
    • Special Offer - Double Room
    • Stayed 1 night

    No central light, too dark room. TV without sleeper. Bathroom - some area not clear properly, some tiles and other small damages. Not possible to use the electric socket in the bathroom. No free socket close the table.

    Breakfast, personal ok.

    Stayed in November 2016

  • Reviewed: 6 August 2016

    • Leisure trip
    • Family with older children
    • 2 rooms
    • Stayed 1 night

    No restaurant in the hotel and limited options for dinner nearby. Breakfast average at most.

    Easily accessible by car. Spacious rooms, nice and efficient staff. Secure underground parking. A bit worn out, but still ok furniture and bathroom.

    Stayed in July 2016

  • Reviewed: 31 July 2016

    • Business trip
    • Couple
    • Special Offer - Double Room
    • Stayed 6 nights

    Poor lighting room to work in the evening.

    Helpful staff. Quiet environment. Good availability of public transport. Silent air conditioning. Permanent full satisfaction at the Star Inn.

    Stayed in July 2016

  • Reviewed: 5 July 2016

    • Leisure trip
    • Solo traveller
    • Standard Double
    • Stayed 4 nights

    I wish I could have got information prior to arriving, such as which Tram to take. Also, would love to have room service and a safe in the room.

    Loved the staff! Really pleasant and helpful! Breakfast was great as well, and room very tidy and comfortable.

    Stayed in July 2016

  • Reviewed: 30 June 2016

    • Leisure trip
    • Couple
    • Standard Double
    • Stayed 1 night
    • Submitted via mobile

    We have paid by check in.. Wheb we left,by check out,one receptionist told us we have to pay for our breakfast..i was with the bill in my hand and i told her we already paid by check in everything..she insisted we have to pay..after 2minutes she realised that we already paid..was a little bit rude and not profesional from the staff..wheb you are not surr..you can ask..have you already paid?just a minute i have to check..and it is ok..but do not say..you have to pay!!!you muss pay!!!

    The hotel is just 10minutes from center,very good breakfast,you have everything you want to eat.the zimmer was not small,everything was ok

    Stayed in June 2016

  • Reviewed: 28 June 2016

    • Leisure trip
    • Couple
    • Standard Double
    • Stayed 2 nights
    • Submitted via mobile

    Nothing. For the cost, this was really good.

    - Really nice staff, especially the lady at the reception during my checkin was sweet and did her best to help us with an early checkin - comfortable bed

    Stayed in June 2016

  • Reviewed: 22 May 2018

    • Business trip
    • Solo traveller
    • Twin Room - Disability Access
    • Stayed 1 night

    Clean and tidy :)

    Stayed in May 2018

  • Reviewed: 13 May 2018

    • Business trip
    • Solo traveller
    • Standard Double
    • Stayed 1 night

    badly soundproofed rooms

    Stayed in May 2018

  • Reviewed: 9 May 2018

    • Couple
    • Special Offer - Double Room
    • Stayed 1 night
    • Submitted via mobile

    Bed is not suitable for 2

    Good place for quick nap during longer trips

    Stayed in May 2018

  • Reviewed: 4 May 2018

    • Leisure trip
    • Couple
    • Special Offer - Double Room
    • Stayed 1 night
    • Submitted via mobile

    A bit far from the main tourist sights, but it is a very nice walk to the city center.

    Comfortable room with a nice terrace. Very helpful staff!

    Stayed in May 2018

  • Reviewed: 16 April 2018

    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    It was wall to wall to the cemetery and my room window was opening to the grave was so terrible,

    Stayed in April 2018

  • Reviewed: 12 April 2018

    • Leisure trip
    • Couple
    • Special Offer - Double Room
    • Stayed 1 night
    • Submitted via mobile

    Tight parking spots

    Large room, ok amneties. Good reception and personnel

    Stayed in April 2018

  • Reviewed: 2 April 2018

    • Leisure trip
    • Family with young children
    • Standard Double
    • Stayed 1 night
    • Submitted via mobile

    Too far from the city center

    Rooms are comfortable and nice. Supermarket close by.

    Stayed in April 2018

  • Reviewed: 2 April 2018

    • Business trip
    • Family with young children
    • Standard Double
    • Stayed 3 nights
    • Submitted via mobile

    Employees were really helpful.

    Stayed in April 2018

  • Reviewed: 2 April 2018

    • Leisure trip
    • Couple
    • Standard Double
    • Stayed 2 nights

    Thin pillow

    Very helpful crew

    Stayed in March 2018

  • Reviewed: 19 March 2018

    • Business trip
    • Solo traveller
    • Standard Double
    • Stayed 1 night
    • Submitted via mobile

    It's very wonderfull. Thank you very much to all employees gor their wonderfull service...

    Stayed in March 2018

  • Reviewed: 12 March 2018

    • Leisure trip
    • Family with young children
    • Standard Double
    • Stayed 1 night
    • Submitted via mobile

    Very big and clean room.

    Stayed in March 2018

  • Reviewed: 7 March 2018

    • Leisure trip
    • Couple
    • Special Offer - Double Room
    • Stayed 1 night

    Friendly, helpful staff Underground parking - ideal with snowy weather Good Austrian beer on tap

    Stayed in March 2018

  • Reviewed: 3 March 2018

    • Leisure trip
    • Group
    • Suite
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Great place for a transit stop. Facilities good and staff very helpful.

    Stayed in February 2018

  • Reviewed: 23 February 2018

    • Business trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    I have no objections

    Was were clean and very good breakfast.

    Stayed in February 2018

  • Reviewed: 21 February 2018

    • Business trip
    • Group
    • Standard Double
    • Stayed 3 nights

    Nice hotel , about 20 min walk from city center, but very conveniently located to Technical University. Supermarket close to the property.

    Stayed in February 2018

  • Reviewed: 8 February 2018

    • Business trip
    • Solo traveller
    • Standard Double
    • Stayed 3 nights

    Very spacious room, looking at a back garden, so it wasn't noisy at all.

    Stayed in February 2018

  • Reviewed: 27 January 2018

    • Couple
    • Special Offer - Double Room
    • Stayed 1 night
    • Submitted via mobile

    It was confortable and very clean. Very polite staff.

    Stayed in January 2018

  • Reviewed: 20 January 2018

    • Couple
    • Standard Double
    • Stayed 1 night

    I am often in this hotel. I like great confortable rooms, cleanliness, location, good Wifi staff, I like it all. My hot recommendation.

    Stayed in January 2018

  • Reviewed: 12 January 2018

    • Business trip
    • Solo traveller
    • Special Offer - Double Room
    • Stayed 1 night
    • Submitted via mobile

    Was a clean large room

    Stayed in January 2018

  • Reviewed: 11 January 2018

    • Business trip
    • Solo traveller
    • Special Offer - Double Room
    • Stayed 1 night

    I only spent a few hours there and I couldn't find any faults during this time. Everything was fine.

    Stayed in January 2018

  • Reviewed: 1 January 2018

    • Leisure trip
    • Couple
    • Special Offer - Double Room
    • Stayed 1 night
    • Submitted via mobile

    Not so close to the city center

    Very clean

    Stayed in December 2017

  • Reviewed: 25 December 2017

    • Solo traveller
    • Standard Double
    • Stayed 1 night

    Friendly staff and convenient location (for my trip). The city centre can easily be reached by public transportation (tram no. 6).

    Stayed in December 2017

  • Reviewed: 18 December 2017

    • Leisure trip
    • Couple
    • Standard Double
    • Stayed 1 night
    • Submitted via mobile

    Great personality!

    Stayed in December 2017

  • Reviewed: 11 December 2017

    • Leisure trip
    • Couple
    • Standard Double
    • Stayed 2 nights

    Bed and (small) pillows.

    Underground garage. Location.

    Stayed in December 2017

  • Reviewed: 30 November 2017

    • Leisure trip
    • Couple
    • Standard Double
    • Stayed 1 night

    the parking is not free

    Stayed in November 2017

  • Reviewed: 11 November 2017

    • Business trip
    • Solo traveller
    • Special Offer - Double Room
    • Stayed 1 night
    • Submitted via mobile

    Type II EV charger in garage. Very helpfull staff ready to provide nice meal even in time after 10pm!

    Stayed in October 2017

  • Reviewed: 30 October 2017

    • Leisure trip
    • Couple
    • Standard Double
    • Stayed 3 nights
    • Submitted via mobile

    Parking was a bit expensive..

    Really nice 2nd stay, perfect breakfast, comforting beds and very clean

    Stayed in October 2017

  • Reviewed: 21 September 2017

    • Leisure trip
    • Couple
    • Special Offer - Double Room
    • Stayed 1 night

    My credit card was charged twice. Complaint still in progress - 4 weeks without fixed result, still waiting.

    Very profesional staff.

    Stayed in August 2017

  • Reviewed: 16 September 2017

    • Leisure trip
    • Couple
    • Standard Double
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Friendly staff

    Stayed in August 2017

  • Reviewed: 10 September 2017

    • Leisure trip
    • Couple
    • Standard Double
    • Stayed 1 night

    Property has been in use for quite some years.

    Large room with balcony.

    Stayed in September 2017

  • Reviewed: 1 September 2017

    • Leisure trip
    • Family with young children
    • Standard Double
    • Stayed 1 night

    We were charged for breakfast for my son although et his age in Star Inn hotels it is free.

    Stayed in August 2017

  • Reviewed: 28 August 2017

    • With a pet
    • Leisure trip
    • Family with young children
    • Suite
    • Stayed 1 night

    Not close to the city centre, but very close to the cementery.

    Spacious rooms, coffee/tea making facilieties.

    Stayed in August 2017

  • Reviewed: 28 August 2017

    • Leisure trip
    • Family with young children
    • Suite
    • Stayed 2 nights
    • Submitted via mobile

    The apartament was comfortable to family travelling with two small kids

    Stayed in August 2017

  • Reviewed: 27 August 2017

    • Leisure trip
    • Couple
    • Standard Double
    • Stayed 1 night
    • Submitted via mobile

    Paid parking

    Big rooms.

    Stayed in August 2017

  • Reviewed: 23 August 2017

    • Business trip
    • Couple
    • Standard Double
    • Stayed 1 night
    • Submitted via mobile

    nice staff, clean room, very comfortable bed

    Stayed in August 2017

  • Reviewed: 21 August 2017

    • Leisure trip
    • Family with young children
    • Standard Double
    • Stayed 1 night

    nothing

    Big room, clean, good quality.

    Stayed in August 2017

  • Reviewed: 18 August 2017

    • Leisure trip
    • Couple
    • Special Offer - Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Colder air conditioning

    everything bar the air conditioning

    Stayed in August 2017

  • Reviewed: 14 August 2017

    • Leisure trip
    • Couple
    • Standard Double
    • Stayed 1 night
    • Submitted via mobile

    The fridge should be a little colder

    The room was confortable, big, with all facilities - air conditioning, fridge, hair driyer

    Stayed in August 2017

  • Reviewed: 14 August 2017

    • Leisure trip
    • Couple
    • Standard Double
    • Stayed 1 night
    • Submitted via mobile

    Very efficient and wonderful service. Highly recommend. Great breakfast.

    Stayed in August 2017

  • Reviewed: 6 August 2017

    • Leisure trip
    • Family with young children
    • Special Offer - Double Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast not included but there was option to pay for it

    Spacious room, coffee machine in the room, nice bathroom! Very friendly staff!

    Stayed in August 2017

  • Reviewed: 28 July 2017

    • Business trip
    • Solo traveller
    • Special Offer - Double Room
    • Stayed 1 night

    Parking in car park oposite side - 12EUR/night, even if they write that the parking is for free.

    Stayed in July 2017

  • Reviewed: 16 June 2017

    • Business trip
    • Couple
    • Standard Double
    • Stayed 1 night

    Excellent breakfast!

    Stayed in May 2017

  • Reviewed: 2 May 2017

    • Business trip
    • Couple
    • Standard Double
    • Stayed 2 nights

    +very good breakfast very good wi-fi quiet, clean and a big room

    Stayed in April 2017

  • Reviewed: 2 May 2017

    • Leisure trip
    • Group
    • Standard Double
    • Stayed 2 nights

    The hotel is located close to the main train station. You can have your breakfast your.

    Stayed in April 2017

  • Reviewed: 17 March 2017

    • Business trip
    • Solo traveller
    • Business Double Room
    • Stayed 3 nights

    A shame there is no restaurant facility for evening meal, very limited choice in local area for Restaurants.

    Good Breakfast, easy to find location.

    Stayed in March 2017

  • Reviewed: 19 December 2016

    • Business trip
    • Solo traveller
    • Special Offer - Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Location

    Good breakfest, very clean

    Stayed in December 2016

  • Reviewed: 1 December 2016

    • With a pet
    • Business trip
    • Family with young children
    • Special Offer - Double Room
    • Stayed 1 night
    • Submitted via mobile

    Silent, clean, good service, favour staff. The location is a bit out

    Stayed in November 2016

  • Reviewed: 26 August 2016

    • Leisure trip
    • Couple
    • Standard Double
    • Stayed 1 night
    • Submitted via mobile

    Nice clean comfortable hotel . 5 min drive to the center .

    Stayed in August 2016

  • Reviewed: 23 August 2016

    • Leisure trip
    • Couple
    • Standard Double
    • Stayed 1 night

    Was hard to find even with a navigator on the car

    Verry good breakfast .

    Stayed in August 2016

  • Reviewed: 22 August 2016

    • Leisure trip
    • Group
    • Standard Double
    • Stayed 1 night

    The neighbourhood isn't encouraging to get to the center by walk.

    The room was reeally spacious.

    Stayed in August 2016

Showing 1 - 75

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