Bed is rolling off towards the side

Location, breakfast, service

Stayed in April 2024

Not being able to get anything to eat in the evening. After the spa closed at 9, we tidied up and went to the bar area, where we were NOT able to find anything to eat! A plate of cheese and olives with some bread would have been fine, but there was nothing except a handful of salted nuts.

Nice room with easy access to the garden which was useful for our dogs!

Stayed in December 2023

Room was average

Fitness Center

Stayed in November 2023

great breakfast, super friendly staff

Stayed in December 2023

Hotel restaurant is totally overrated. Food is bad and pricy. Also the SPA is not so good. Yes, it is big, but they only have 3 saunas and the hotel is really big. So on the first day of our stay SPA area was crowdy. Also, saunas in the first floor are really not ''private'' as they are located on the hallway that is leading to one of the silent rooms. It is hard to relax there as people are constantly walking up and down.

Breakfast, room, staff

Stayed in November 2023

Service in lobby bar after official hours. We got warm late dinner

Stayed in August 2023

Rooms were dated and felt much older than the rest of the property.

Amenities were great. The fitness room, pools, bars, restaurants, etc.

Stayed in September 2023

Some employees are lack of experience to handle problems or questions, suck as supporting return a borrowed bike or gave advise on tourist info request.

Room and spa

Stayed in September 2023

We missed airconditioning in our room... .

Top Spa, very good breakfast! Good value for money! Parking and great location.

Stayed in August 2023

Dinner at the restaurant is mediocre; although breakfast is claimed to be served from 7.00 am on weekends, most of the warm dishes (such as scrambled eggs, pancakes etc) were not available at 7.30 am

Nice staff, renovated and big rooms, pool area, breakfast with great selection of cereals, warm an cold dishes, teas etc

Stayed in August 2023

It was very good and very nice location !

Stayed in July 2023

Restaurant (inside) a bit dated and not nice looking (especially the entrance) Restaurant closing at 9 Room terrace not very clean

Spa facilities and food in the restaurant, good breakfast Room (junior suite) was comfortable for our family (2 adults plus baby)

Stayed in July 2023

While the room was great, the AC was not very powerful, so it was a bit too warm to sleep during the night (I’ve spent 4 nights, so

Just perfect for a short spa getaway. The spa area is very well kept, not crowded, you can always find an area for some quite time even during the weekend. The gym is good equipped and there is a separate area for exercises on the mat. The staff was amazing, helpful, caring and professional at all times - at the restaurant, on the reception, in the spa area. The breakfast was excellent and so were the dinners. Can only recommend.

Stayed in August 2023

Charged extra for a room with air conditioning

The rooms were very comfortable and the whole place is very calm and quiet. Breakfast was great.

Stayed in August 2023

The beds are not comfortable enough, can be better. The pillows are very uncomfortable. There are no A/C in the rooms - definitely an issue when the whether becomes hot. The supplied ventilators are not sufficient. Walking up from town is too steep, prefer using a car if you are not in a good shape :-)

The hotel is great for relaxation! Very nice location, surrounded by green vineyards. The spa is very nice - pools are on the top floors, with beautiful outside views. The relaxations rooms just call you to unwind. The breakfast is definitely the best we've had in 4 star hotels across the world (the 5 stars are still better)! With chef, that cooks your morning eggs, according to your personal preferences.

Stayed in July 2023

this is not the first time that I have stayed here but as it has always been for business and time limited I'm never able to use and experience all facitilites -

the service from the friendly and attentive staff

Stayed in August 2023

Restaurant interior was a bit dated and did not look nice (especially the entrance) Room furniture (junior suite) was a bit dated Room terrace was not so clean

Location, view, facilities (pool & spa) Comfortable and spacious room (junior suite), was good for us since we were travelling with the baby

Stayed in July 2023

We took a Superior room, which in my view is not worth the value. Our bed was single frame, but two mattresses, which meant mattresses would each go their own way. It caused either me or my wife to "fall" regularly into the middle gap. In addition, there was no climatization in the room, just a fan that very likely had taken a hit or two on the ground, and noisy while in moving position. We managed to put it in fixed position so didn't bother to request a new one, we however would expect the hotel to regularly check the equipment in rooms.

The overall experience (outside of the room) was fantastic. The spa is excellent, we enjoyed the amenities there and will very likely return in the future. Very varied breakfast, fantastic terrace and selection of local wines. The only exception to this is the room, to enjoy this hotel fully we should have booked a better room (in the spa / new section of the hotel).

Stayed in July 2023

- Good breakfast with a great terrace overlooking wineyards and city - SPA area, in particular the outdoor area right next to forest and vineyard - comfortable and spacious rooms - helpful staff, availability of e-bikes right at the hotel - beautiful location of the hotel, a little elevated for great fews, about 15-20 mins walking to centre of town

Stayed in July 2023

No cleaning, no changing towels, disrespect from stuff. No food for the children on dinner. No kids channel from existing over 90 . Defenatly NOT a family place.

Very good SPA area, good breakfast

Stayed in June 2023

Dinner at the hotel was a comically terrible experience! Firstly, our order disappeared until we asked if food was on the way, which is excusable sometimes when the restaurant is busy, but the choice and quality of food that we ordered was very strange, and made us question why we spent so much money on our meal. The wild rice plate that my wife ordered was so dry and unappetising, topped with weird vegetables like pickled asparagus and olives, which did not fit with the rice. The main courses followed a similar vein, where you could tell that the chef has tried to be adventurous with the choices of flavours on the plate, but nothing had really fit together (for example Knödel with Hoi sin sauce?), and left us feeling disappointed and bemused, and wishing we'd just ordered a schnitzel or something instead. It was also very difficult to find anything said about the restaurant online, let alone any sort of menu, which also made me suspicious and might have made us think twice about eating there, when we had known better. Aside from the experience of the nice waiters, the price we paid for our food was definitely not up to the experience we had there in the evening, and thank goodness they redeemed themselves at breakfast. If we make a return trip here sometime, I think we'll avoid this place for dinner.

Loved the spa area, and enjoyed the room! Everything was clean, we appreciated the towels and towelling dressing gowns. The breakfast buffet was also very good!

Stayed in June 2023

lack of a kettle and coffee making facilities. It is absolute standard. Wine glasses in the room are a must too 🤷🏻‍♂️

Room and spa

Stayed in June 2023

Expensive and not a very convenient garage, beds were not comfortable, rooms didn't have air conditioning and it was very hot inside even in May. Staff forgot about our request, but the hotel was fully booked so it was a lot of work for crew members

Great facilities, really good SPA area (especially indoor), good breakfast, spacious comfortable rooms, beautiful views. Location is great to have a relaxing weekend while still being able to discover Krems and areas around. I would stay here again off season when hotel is not so crowded.

Stayed in May 2023

beds not for make love!!!- 2 separate and not comfortable mattress!!!

breakfast, spa, pools, position, e-becycle

Stayed in May 2023