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  5. Reviews of The Amauris Vienna - Relais & Châteaux

Reviews of The Amauris Vienna - Relais & Châteaux This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Kärntner Ring 8, 01. Innere Stadt, 1010 Vienna, Austria

#2 of 375 hotels in Vienna

Guests' Choice

Review Score

Based on 133 hotel reviews

9.5

Score breakdown

  • Cleanliness

    9.8

  • Comfort

    9.8

  • Location

    9.8

  • Facilities

    9.5

  • Staff

    9.7

  • Value for money

    8.9

  • Free WiFi

    9.3

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 18, 2024

    10
    Exceptional Stay at The Amauris Vienna Hotel
    • Business trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    I thought it would never happen, but I genuinely cannot find anything negative to say about my stay at the Amauris hotel.

    From the moment we stepped into The Amauris Vienna Hotel, we were enveloped in sophistication and style. This new hotel boasts an exquisite interior design that perfectly complements its spacious rooms, which are equipped with everything one could possibly need for a comfortable stay. Situated on the Ringstrasse, directly across from the Vienna Opera and at the head of the main pedestrian street, Kärntner Straße, the location couldn't be more ideal. A standout feature of our experience was the exemplary service provided by Ms. Iva at the front desk. She greeted us with a warm welcome that was both professional and efficient. Arriving on an early morning flight, we were pleasantly surprised when Ms. Iva managed to arrange for our room to be ready well before the usual check-in time. Her efforts went far beyond typical hospitality, ensuring that our stay started smoothly and stress-free. Additionally, the hotel’s SPA and gym are both well-equipped and tastefully designed, adding to the overall luxury of our visit. Our stay at The Amauris Vienna Hotel was truly memorable, largely thanks to the outstanding service and the elegant environment. We highly recommend this hotel to anyone visiting Vienna, and suggest you ask for Ms. Iva to experience the best of customer care.

    Stayed in April 2024

  • Reviewed: April 16, 2024

    8.0
    The hotel is nice . . fantastic location close to everything. Bad organization for breakfast
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights

    The breakfast . . it was a real mess for a complete lack of organization. We found it very strange compare to the level we expect for the Hotel.

    Everything went well except for the breakfast . .

    Stayed in April 2024

  • Reviewed: April 15, 2024

    9.0
    Excellent overall
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The gym and the spa are so small ….

    Location , Team and room

    Stayed in April 2024

  • Reviewed: April 9, 2024

    10
    Amazing atmosphere, lux comfortable stay
    • Business trip
    • Solo traveler
    • Superior Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The only thing - opening hours of wellness center. I booked this hotel only because of swimming pool and location, I love enjoying spa every day when staying at a hotel. But here it was difficult as swimming pool closes at 10 pm, and sauna opens around 3 pm - in the evening it was hard to make it after business dinners and receptions, and in the morning not open yet. I would recommend consider keeping it open at least till 11 pm, and/or early in the morning. Next time I’m in Vienna I’ll stay here!

    Everything, calmness, atmosphere, location, chick

    Stayed in March 2024

  • Reviewed: April 4, 2024

    9.0
    Definitely recommend it and would stay again.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    We really enjoyed our stay. The hotel has been renovated recently, hence feels extra fresh and clean. Rooms, despite being a bit too small to move around are very thought through to the finest details and touches. The bed was very comfy with a proper good mattress. Well done to house keeping, staff at the reception, at the restaurant and the rest of personnel - in general very kind, attentive and proactive. It was also my wife’s birthday during our stay - we received a nice fruit platter and a cake in the room which was nice. Good breakfast too.

    Stayed in April 2024

  • Reviewed: April 2, 2024

    10
    A truly extraordinary hotel
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 5 nights
    • Submitted from a mobile device

    The Amauris is a truly exceptional hotel. It combines classic elegance with modern comfort. The artwork in the restaurant and bar provides an unmatched aesthetic experience. Breakfast is delicious. The location is perfect. And last, but not least, all the staff was always kind and helpful to us and to our three rambunctious kids.

    Stayed in April 2024

  • Reviewed: April 1, 2024

    9.0
    Awesome !
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    When we arrive room was not properly cleaned, they corrected immediately 👍

    Everything !!!!

    Stayed in April 2024

  • Reviewed: April 1, 2024

    10
    A bit pricey but it certainly reached our high expectations.
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 5 nights

    Staff were exceptional, very helpful at all times. Room was wonderful and location perfect for exploring Vienna.

    Stayed in March 2024

  • Reviewed: March 30, 2024

    10
    Absolutely fantastic and it is with a heavy heart writing this review at 2am that we say good bye to Vienne but we defin
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Well for me absolutely nothing. My husband struggled with the AC on the last night n mentioned that all the latest technology is not really human friendly. But to my opinion, he just needs to adjust. Everything was in fact few clicks away by a mini ipad device where you could control AC & lights.

    I have stayed in so many 5* hotels and I can tell you that this one is by far the most sophisticated and cozy/ friendly hotel I have been to. The cleanliness is to the highest standards. They have small details in their interior design which makes it unique and yet very discreet & chic. Staff is very polite and helpful and i think this is what is takes to make a great establishment. From The valet standing outside to the nice restaurant staff “in clin d’œil to Enzo de la Champagne-Ardenne” & all the rest of the staffs are all so welcoming n knowledgeable. For instance dining at the Glasswing restaurant by chef Alexandru Simon. This experience was simply having a feast on the plate & again wonderful staff, great Sommelier.

    Stayed in March 2024

  • Reviewed: March 18, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    -

    Excelent hotel in center of Vienna

    Stayed in March 2024

  • Reviewed: March 17, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Perfect from inside and out

    Stayed in March 2024

  • Reviewed: March 17, 2024

    10
    Tres agreable et central
    • Leisure trip
    • Travelers with friends
    • Superior Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Super decoration, emplacement et staff

    Stayed in March 2024

  • Reviewed: March 14, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Amazing hotel! Not our first time staying! Always happy to return here again!!!

    Stayed in February 2024

  • Reviewed: February 25, 2024

    9.0
    Lovely stay in an exquisitely decorated and equipped hotel
    • Leisure trip
    • Solo traveler
    • Deluxe Double or Twin Room
    • Stayed 3 nights

    A very pungent, unpleasant tobacco odour filled the room during the second night of my 3-night stay and was so strong it kept me awake even with the windows wide open. Staff must have been able to locate and suppress the source at some point because the air had become breathable again about twelve hours later.

    Very elegant hotel, perfectly situated in the very centre of Vienna. Rooms are modern, well-equipped and comfortable. Staff is attentive and efficient. Excellent value for money. I happened to be celebrating my birthday; a delicious cake and a fruit plate were kindly placed in my room for the occasion.

    Stayed in February 2024

  • Reviewed: February 18, 2024

    10
    Exceptional, great location and wonderful service
    • Business trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Exceptional, service was excellent and would go back

    Stayed in February 2024

  • Reviewed: February 15, 2024

    10
    Amazing! A beautifully modern and curated hotel with superlative facilities, service and food.
    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 2 nights

    I can't think of anything!

    The attention to detail across the service, the food and the facilities was unbelievable.

    Stayed in November 2023

  • Reviewed: February 12, 2024

    9.0
    Nice hotel for individual usage of each room, for two and more is less convenient.
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 4 nights

    The bathroom is really small and doesn't feet the status of the hotel.

    Very fresh, new hotel with very nice service team and excellent location.

    Stayed in February 2024

  • Reviewed: February 2, 2024

    9.0
    Good value for money.
    • Group
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The staff was very friendly, check in was super fast and Nicolas was especially helpful.

    Stayed in January 2024

  • Reviewed: January 21, 2024

    10
    Perfect stay to visit the city
    • Leisure trip
    • Travelers with friends
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    A newly hotel with confortable design, nice rooms and perfect spa with a cool pool and gym. The food at the restaurant is very good and the service is fast and lovely. Perfect location to walk around the city center.

    Stayed in January 2024

  • Reviewed: January 19, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 5 nights
    • Submitted from a mobile device

    There was a shaking feel in the room especially at night when the tram was passing by. Also, they can provide free biscuits in room for coffee and maybe a mint or something in lobby

    Location was perfect. Manager sent us fruit and delicacies for new year with a beautiful note. We appreciate it

    Stayed in January 2024

  • Reviewed: January 18, 2024

    10
    Amazing and would go back
    • Leisure trip
    • Couple
    • Duplex Suite
    • Stayed 2 nights

    nothing

    room

    Stayed in October 2023

  • Reviewed: January 10, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 3 nights

    Location, service, food all was good

    Stayed in October 2023

  • Reviewed: January 8, 2024

    10
    Very nice
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Fairly new but history at every corner

    Stayed in January 2024

  • Reviewed: January 2, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 3 nights

    THE GYM IS TOO SMALL. LONG WAIT FOR BREAKFAST

    Stayed in January 2024

Showing 1 - 25

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