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Reviews of Hotel Unterhof 4 stars

Neuberg 33, 5532 Filzmoos, Austria

#14 of 17 hotels in Filzmoos

Guests' Choice

Review score

Based on 167 hotel reviews

8.6

Score breakdown

  • Cleanliness

    9

  • Comfort

    8.4

  • Location

    8.7

  • Facilities

    8.3

  • Staff

    9

  • Value for money

    8.1

  • Free WiFi

    8.3

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Showing 1 - 14

  • Reviewed: 15 February 2018

    10
    A memorable comfortable and relaxing stay enhanced by the location and mountain views.
    • Leisure trip
    • Group
    • Comfort Double Room
    • Stayed 5 nights

    Good variety of food at breakfast including the provision of a variety of loose leaf teas including English Breakfast tea. The evening meals were all of a high standard and the choice was good, well presented and cooked to perfection. All staff were friendly, cooperative, accommodating and willing to assist and contributed to the relaxing and tranquil ambiance which pervaded throughout the hotel. The bedooms are spacious, functional and comfortable with breathtaking views. The swimming pool, spa facilities provide opportunities to relax and enjoy.

    Stayed in February 2018

  • Reviewed: 28 January 2018

    10
    The staff are friendly and efficient.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 7 nights
    • Submitted via mobile

    I can not fault this hotel, everything has been thought of and provided to a high standard.

    The staff are friendly and efficient. The fire in the lounge area is most welcome after a day on the slopes. The free afternoon tea and cakes are a lovely touch. Great bar with a very professional barman. The choice at breakfast is astounding. The place is spotless including the spa and pool area.

    Stayed in January 2018

  • Reviewed: 20 February 2017

    9.2
    Excellent value for money and well worth a look.
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 6 nights

    Only minor complaints would be the lack of good furniture in our room - we spent the week just living out of our suitcase, and the cracked sink - but this wasn't really an issue. Would have liked some warning of naked people in the sauna etc.... and the waterfall to work in the swimming pool. These things would not stop us returning however.

    The really friendly staff and we loved the unexpected FREE afternoon tea - after a busy day ski-ing it was very welcome and the cakes were delicious. The sauna rooms etc were very clean and user friendly - always plenty of clean towels and free drinks and fruit.

    Stayed in February 2017

  • Reviewed: 18 February 2017

    9.6
    Very satisfied
    • Leisure trip
    • Group
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The car park needs to be a bit safer in icy conditions. A little more atmosphere in the bar in the evenings would be enjoyable. Although everything was just fine it lacks a bit of personal atmosphere.

    This is an excellent location and a good hotel.

    Stayed in February 2017

  • Reviewed: 5 February 2017

    8.8
    Good stay in the hotel
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Only the breakfast/dinner has not enought vegetable, fg. Carrot, cabagge.

    Excellent hotel, good localisation, large, space of dinning room, nice bar and all hotel is in good style.

    Stayed in February 2017

  • Reviewed: 20 February 2018

    10
    Warm welcome in a lovely hotel, cosy app. swimming pool was an absolute bonus!
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 6 nights

    the app was amazing, very cosy and spacious!

    Stayed in February 2018

  • Reviewed: 13 March 2017

    10
    Everything
    • Leisure trip
    • Group
    • Double Room
    • Stayed 3 nights

    The restaurant has a very short programme and the reception also. But you can find a close place where to eat nearby.

    Everything

    Stayed in March 2017

  • Reviewed: 31 December 2016

    10
    Wonderful relaxed stay in mountains
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 7 nights
    • Submitted via mobile

    N/A

    Brilliant management has built a great team here, caring in most authentic way, took consistently outstanding care of us!

    Stayed in December 2016

  • Reviewed: 2 August 2016

    9.6
    We will definitely visit again.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    We will definitely visit again. Nice and very friendly personal. Spacious room with magnificent view. Very good food. Excellent pool and spa.

    Stayed in July 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 17 March 2016

    8.3
    The value and quality of dinner is excellent.
    • Leisure trip
    • Family with older children

    At breakfast more vegetable and sweets could be better Wifi is weak in the room

    The value and quality of dinner is excellent. The staff is brilliant and speaks Hungarian :)

  • Reviewed: 22 January 2016

    10
    Staff went out of their way to help.
    • Leisure trip
    • Family with older children

    Staff went out of their way to help. Pool and sauna area were great. Easy walk to everything.

  • Reviewed: 30 August 2015

    9.2
    Everything fine.
    • Leisure trip
    • Couple

    Everything fine. The staff needs some customer service training

  • Reviewed: 1 August 2015

    10
    Exceptional
    • Leisure trip
    • Group

    There are no comments available for this review

  • Reviewed: 3 June 2015

    8.5
    The food and the indoor pool.
    • Leisure trip
    • Couple

    Nothing to dislike

    The food and the indoor pool. Best coffee (in the bar) we had in Austria

There are also 3 reviews without text. These impact the overall review score.

Showing 1 - 14

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