Praterstraße 1, 02. Leopoldstadt, 1020 Vienna, Austria
#53 of 366 hotels in Vienna
Guests' ChoiceBased on 811 hotel reviews
8.9Cleanliness
9.2
Comfort
9.3
Location
9.5
Facilities
9.0
Staff
9.1
Value for money
8.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 16, 2024
Alberto
HungaryFantastic rooftop bar at the same location ….priceless!!!
Stayed in March 2024
Reviewed: March 16, 2024
Irina
RussiaI was celebrating my Bday in Vienna and I had chosen the hotel as accommodation. The hotel is located in one of the best spots in an old town. Plus, the hotel attracted us with minimalistic room’s interior. I was staying there with my best friend. We would like to thank the hotel and specially we want to highlight Thomas for his excellent work, service, hospitality and professionalism. Thank you SO/ Vienna and Thomas
Stayed in March 2024
Reviewed: March 12, 2024
Sotonye
United KingdomI was given an upgrade which was shower only which I don’t like I always want a bath in my room so I didn’t accept the upgrade
I’ve always stayed with Sofitel because of the comfortable environment and you can have your meals entertainment and fitness all in one place. Unfortunately this time all three nights we wouldn’t have a table for dinner It will be nice if residents are given priority. Thank you
Stayed in March 2024
Reviewed: March 12, 2024
Hajime
JapanReception staff did not understand my booking details and I have to explain by myself.
Sprended view from the room and restaurant. The room has enough space for three people and very modanized design.
Stayed in March 2024
Reviewed: March 8, 2024
Mohammad
Kuwaitvery good
very good
Stayed in March 2024
Reviewed: March 6, 2024
Ayala
IsraelDark rooms TV is a bit far from the bed.
Great location and views of the old city. Large rooms, decent breakfast. Above all, amazing service. We had drainage problem in the shower and sink, although it took them 2 days to fix they tried to compensate us.
Stayed in March 2024
Reviewed: March 4, 2024
Justus
FinlandModern luxury. The best views of the city you could have from a hotel room. It was worth every euro.
Stayed in March 2024
Reviewed: February 24, 2024
Bruno
FranceNothing
Everything
Stayed in February 2024
Reviewed: February 22, 2024
Jelena
LithuaniaDesign of the room could be better (it looked a bit warn out and not cozy). Reception also needs at least a cosmetic repair.
The view from the room was amazing! Location is also very good. Room was really spacious and well equipped.
Stayed in February 2024
Reviewed: February 19, 2024
Can
AustriaMy stay at [Hotel Name] was exceptional. The hotel was impeccably clean and well-maintained. Its central location made it convenient for exploring the area. The staff were incredibly polite and accommodating, making my experience truly enjoyable.
Stayed in February 2024
Reviewed: February 18, 2024
Lee
United KingdomNothing really
Amazing room, good room service, friendly staff, the comfortable bed I've ever slept in, super fast lifts. Roof top bar was Amazing!!! Cool décor throughout
Stayed in February 2024
Reviewed: February 18, 2024
Sherrill
United KingdomThe pillows and mattress was a little soft for my liking.
The roof top for breakfast
Stayed in February 2024
Reviewed: February 17, 2024
Emily
United KingdomSpa was a little too cold in the relaxation areas, plus the hot tub only bubbled for 10 mins at a time before turning off for 10 mins, which was frustrating. One of the steam rooms was also broken during our stay. Breakfast was too expensive, we couldn't eat there which was a shame.
Amazing view, and stunning room. Very clean. We were in a So Cosy room and we were impressed by the size and facilities. The bed was so comfy, and the menu of different types of pillows was a really nice touch. Bath was deep and comfortable which made me happy! Staff were friendly and pleasant. Everything was designed with comfort in mind. We really loved staying here!
Stayed in February 2024
Reviewed: February 15, 2024
Lucian
AustriaWhen we came during the day we had to smell the fresh paints on the wall, although it was a St. Valentines Day. My girlfriend didn´t get the same bathrobe as me, it was cold for her, but we got it in sauna then
Beds were incredible. Window view was excellent! I also liked the careness of stuff. Every time I needed help they were by my side. And big thanks for champagne! Overall we are very satisfied!!!
Stayed in February 2024
Reviewed: February 15, 2024
Johannes
United KingdomBreakfast too expensive
Spacious room and fantastic view
Stayed in January 2024
Reviewed: February 14, 2024
Johannes
AustriaRooftop
Stayed in February 2024
Reviewed: February 14, 2024
Charlie
United KingdomThe restaurant gets busy and you have to book in advance.
The hotel was extremely clean, the breakfast was amazing. My partner and I stayed for our anniversary and the staff (Anousha) were so friendly and helpful. The gym was clean the spa access is brilliant.
Stayed in January 2024
Reviewed: February 14, 2024
Kaptengunnar
SwedenGreat Hotel with ambitions! very nice modern White room with all you need. Excellent staff at all levels! Got a high level room as requsted and valetservice was seemless and very simple. Even got my car charged.
Stayed in February 2024
Reviewed: February 13, 2024
Nahid
GermanyThe spa was small
The description was exactly as it was in booking.com Clean, spacious, comfortable bed
Stayed in February 2024
Reviewed: February 12, 2024
Alex
IrelandNothing
The staff were amazing and all the little details made such a difference, unique hotel and I would say one of the best in Vienna if not the best.
Stayed in February 2024
Reviewed: February 11, 2024
Ofer
GermanyThe hotel lobby .
Good breakfast!!!! View was nice.
Stayed in January 2024
Reviewed: February 6, 2024
Anita
HungaryWe could play hide-and-seek in the wellness area. But the bad floorplan is not the hotel's fault but the architect.
Very good choice for a short or a long break. Off-season price is very fair. Spacious and clean rooms. The free mini bar was very welcoming. Location is perfect. Book the breakfast because it is very good quality and you can enjoy the view from the 18th floor. I have never drank raspberry juice before, thanks for the breakfast menu, I could try it. Now I need to investigate where to buy it. We enjoyed bar food and coctails as well at night time.
Stayed in February 2024
Reviewed: February 6, 2024
Kamyar
CanadaThey wouldn’t provide exchange services for USD
I liked everything from location to design and the vibe of this hotel
Stayed in February 2024
Reviewed: February 5, 2024
Joanna
CyprusOnly comment is that pillows were a bit “high”, thus, making it a bit uncomfortable to sleep. Plus, light was coming in from the windows (curtains) so not so easy to sleep if you can’t sleep with lights on. Other than that stay was perfect and staff was very kind, polite and always smiling
View, staff, comfy bed, nice bedroom
Stayed in February 2024
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