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Reviews of Hotel Zur Tenne 4 stars

Vorderstadt 8 - 10, 6370 Kitzbühel, Austria

#11 of 33 hotels in Kitzbühel

Guests' Choice

Review score

Based on 293 hotel reviews

9.0

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9

  • Location

    9.7

  • Facilities

    8.8

  • Staff

    9.1

  • Value for money

    8.2

  • Free WiFi

    9

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Showing 1 - 49

  • Reviewed: 31 August 2018

    9.2
    Great hotel in an unbeatable location with excellent staff and great service
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 5 nights

    Like many older Euro hotels there is no air-conditioning, and after a hot week the room retained heat. Windows open a little noisy so it is the "heat vs noise" trade-off. That said, temperatures settled when there and it was only a problem on the first night.

    Outstanding location right in the heart of "old" Kitzbuhel. Room large and comfortable with plenty of space to spread out. While being on the main street could be noisy at night, double glazing and thick walls did the job. Service from all staff from check in to restaurant was excellent. Valet car service appreciated. Afternoon room turn down service and towel refresh a luxury. Breakfast offer was good and dinner in the restaurant was high quality.

    Stayed in August 2018

  • Reviewed: 6 April 2018

    9.6
    a beautiful characterful hotel
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 5 nights

    hard mattress piped pop music in restaurant

    very spacious junior suite excellent breakfast lovely atmosphere in bar and dining room very friendly staff

    Stayed in April 2018

  • Reviewed: 3 April 2018

    9.6
    Very comfortable hotel in heart of Kitzbuhel.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Very nice rooms with typical tyrolean style interior. Central location in heart of Kitzbuhel. Friendly and attentive staff. Breakfast buffet wide selection.

    Stayed in April 2018

  • Reviewed: 23 February 2018

    6.7
    Big big disappointment.
    • Leisure trip
    • Family with young children
    • Suite
    • Stayed 3 nights
    • Submitted via mobile

    The entire hotel smelled of smoke, including the breakfast area. The hotel is very outdated, the shower is very small and is situated in the bathtub. Very dangerous.. you can easily fall! We specifically booked a suite with en suite doors (the pictures were wrong!) so we could put the children to bed and have some time to ourselves at night. When we arrived, the room was much smaller and had no en suite doors! When we mentioned this, we were not taken seriously at all! The staff was just very unfriendly! After we contacted Booking.com for help they became a little more friendly, but the situation has not been resolved. We received a small discount, but my husband and I were done with this hotel. The way we were treated was unbelievable. It was expensive enough to be taken seriously in our complaint! We always stay at the A-Rosa hotel, but because of the location we deciced to change hotels. But now we know: never change a winning team!!

    The hotelroom was very clean and the breakfast was great. Also the location is perfect.

    Stayed in February 2018

  • Reviewed: 2 February 2018

    8.3
    Super hotel in Kitz
    • Leisure trip
    • People with friends
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    No facility to make a hot drink (tea, coffee, hot chocolate) in the room. Rooms are very hot, this woke us up each night to open the window.

    Small high class hotel. Good facilities, spa and nice homely food. Also helpful staff.

    Stayed in February 2018

  • Reviewed: 29 January 2018

    9.2
    Very comfortable, great atmosphere and good value
    • Leisure trip
    • Group
    • Superior Double Room (1 Adult)
    • Stayed 2 nights
    • Submitted via mobile

    It’s a pity that Austria still allows people to smoke inside (even in the bar attached to the restaurant) and on one Saturday evening there was no hot water in both our room and in the spa downstairs- which is odd. You also occasionally smell stale cigarette smoke upstairs which suggest that the aircon needs more attention

    Lovely hotel, great reception staff and in a great location

    Stayed in January 2018

  • Reviewed: 9 January 2018

    8.8
    Nice hotel in the heart of the old village
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights

    Hard to find if driving, you need to walk down the road then get someone to let you in the road which connects to the hotel. Breakfast was a big let-down, not a great selection.

    Nice place in the heart of town.

    Stayed in January 2018

  • Reviewed: 3 August 2017

    10
    A lovely traditional Tyrolean hotel ,of five star quality , in the centre of town .
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights

    The room was rather too warm and the air conditioning seemed unable to adjust the temperature. The car park was a ten minute walk from the hotel, but valet parking was available which I did not use as I am very particular who drives my car .

    Everything. Friendly Staff, lovely room, excellent food ,

    Stayed in July 2017

  • Reviewed: 22 July 2017

    9.6
    A splendid town centre hotel surrounded by mountains.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 4 nights

    The access via steps through the restaurant terrace could be hard for people with walking disabilities or very heavy luggage.

    The superior room we booked was very spacious and well-furnished in an old fashioned style, lots of wood pannelling ,a separate sitting area and a very comfortable reclining chair in the bay window. The staff all spoke excellent English and were extremely helpful The Restaurant was large and enabled you to either eat out on a terrace or inside. It was quiet Monday-Wednesday when they had a reduced menu, but from Thursday was bustling, with a very good range of food and drink.

    Stayed in July 2017

  • Reviewed: 19 December 2016

    10
    Lovely Kitz
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 2 nights

    We liked EVERYTHING

    Fantastically comfortable bed and warm, spacious rooms Perfect location Delicious breakfast Excellent and professional staff everywhere - reception, dining room servicing

    Stayed in December 2016

  • Reviewed: 5 August 2018

    10
    Friendly stuff
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night

    Friendly stuff

    Stayed in July 2018

  • Reviewed: 15 April 2018

    9.2
    a beautiful hotel with character, and very friendly staff
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 8 nights

    bed a bit hard

    really good buffet breakfast very friendly staff great character and atmosphere

    Stayed in April 2018

  • Reviewed: 9 April 2018

    9.6
    Everything
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 7 nights
    • Submitted via mobile

    Everything

    Stayed in April 2018

  • Reviewed: 15 January 2018

    10
    Everything about our stay was exemplary and we thank the staff for making it extra special.
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 4 nights
    • Submitted via mobile

    Leaving

    I could not fault our experience, everything was perfect. The friendliness of the staff, location and style of the hotel was exceptional.

    Stayed in January 2018

  • Reviewed: 9 January 2018

    10
    will def stay there gain
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 5 nights

    comfy, central , meeting place, v good food, friendly, steam gym

    Stayed in January 2018

  • Reviewed: 2 December 2017

    10
    Beautiful historic property in heart of old town
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    All was great

    Beautiful well maintained historic property in heart of downtown. Stanny took great care of us in the lounge

    Stayed in November 2017

  • Reviewed: 29 November 2017

    10
    Superb traditional hotel in town square
    • Leisure trip
    • Solo traveller
    • Double Room (1 Adult)
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Superb old hotel well refurbished

    Stayed in November 2017

  • Reviewed: 22 November 2017

    10
    Amazing
    • Leisure trip
    • People with friends
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing at all

    Great location awesome service great restaurant sensational place to stay

    Stayed in November 2017

  • Reviewed: 3 October 2017

    8.8
    Good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Return trip. Very well located and comfortable

    Stayed in September 2017

  • Reviewed: 6 July 2017

    10
    Good breakfast.
    • Leisure trip
    • Couple
    • 2 rooms
    • Stayed 4 nights
    • Submitted via mobile

    Good breakfast.

    Stayed in July 2017

  • Reviewed: 21 June 2017

    7.5
    ALL STAFF VERY HELPFULL
    • Leisure trip
    • Solo traveller
    • Double Room (1 Adult)
    • Stayed 4 nights
    • Submitted via mobile

    Air con in room. Room was very hot during my stay

    ALL STAFF VERY HELPFULL

    Stayed in June 2017

  • Reviewed: 14 June 2017

    10
    Gentillesse du personnel,situation,ambiance
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Gentillesse du personnel,situation,ambiance

    Stayed in June 2017

  • Reviewed: 17 May 2017

    10
    This place is a keeper.
    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Gorgeous little hotel. The staff couldn't have been more friendly or accommodating. Especially enjoyed the breakfasts. Fun location.

    Stayed in May 2017

  • Reviewed: 7 May 2017

    10
    Wonderful stay
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Location, staff, facility the history adds up to a unforgettable stay

    Stayed in May 2017

  • Reviewed: 11 April 2017

    8.8
    Lovely traditional Austria hotel
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 4 nights

    Great spa area

    Stayed in March 2017

  • Reviewed: 21 February 2017

    8.3
    Cute traditional super located hotel
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    That it is very cosy and you can walk everywhere.

    Excellent location cute little traditional hotel.

    Stayed in February 2017

  • Reviewed: 19 February 2017

    7.5
    top restaurent
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 3 nights

    top restaurent

    Stayed in February 2017

  • Reviewed: 16 February 2017

    9.6
    We will be back.
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Expensive hotel.

    The most.

    Stayed in February 2017

  • Reviewed: 7 November 2016

    9.6
    Nice overnight stay
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    space would not reach,if you come with all that Skiing staff..

    Nicely renovated room,.

    Stayed in November 2016

  • Reviewed: 31 October 2016

    10
    Great place
    • Solo traveller
    • Double Room (1 Adult)
    • Stayed 1 night
    • Submitted via mobile

    Had to pass through a smoky bar to reach the dining room

    Friendly staff - central location - luxurious room

    Stayed in October 2016

  • Reviewed: 29 September 2016

    7.9
    Bathroom appears dated
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Bathroom appears dated

    Stayed in September 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 27 April 2016

    9.2
    Wonderful staff, just want to help.
    • Leisure trip
    • Family with older children

    The beds and the pillows are not soft and comfortable.

    Wonderful staff, just want to help. Food is great,rooms are very very clean and big! We enjoyed every day at Zur Tenne it is our second time here.

  • Reviewed: 5 April 2016

    9.2
    Very pleasant staff.
    • Leisure trip
    • Group

    The beds could be harder.

    Very pleasant staff. The breakfast is fantastic and the staff in the restaurant are genuinely warm people, making for a great start to the day.

  • Reviewed: 8 February 2016

    6.3
    The location to the ski lift but being right in the middle...
    • Leisure trip
    • Couple

    Poor mattress, poor pillow, poor bedding, unfinished wood decor in room caused slivers. No in room coffee or tea machine. No pool or voucher to health center, poorly functioning hot tub.

    The location to the ski lift but being right in the middle of town. The breakfast.

  • Reviewed: 29 November 2015

    9.2
    Lovely small luxury hotel, excellent service.
    • Leisure trip
    • Family with young children

    I have one major complaint. They should ban smoking in the bar. The only entrance to the restaurant is through this room filled with smoke.

    Lovely small luxury hotel, excellent service.

  • Reviewed: 20 August 2015

    9.6
    Location in Kitzbuehel
    • Leisure trip
    • Solo traveller

    No comment

    Location in Kitzbuehel The location of the hotel was perefct. Mid in the town where a lot of facilities could be eached wthin 5 to 10 minutes by walking.. The car was parked and brought back by the hotel staff

  • Reviewed: 25 May 2016

    9.6
    Friendly service and great recommendations for our visit...
    • Leisure trip
    • Family with older children

    Friendly service and great recommendations for our visit around town.

  • Reviewed: 29 March 2016

    9.6
    Great breakfast and restaurant staff
    • Leisure trip
    • Solo traveller

    Front desk guy not friendly

    Great breakfast and restaurant staff

  • Reviewed: 24 February 2016

    4.6
    Size of the room.
    • Leisure trip
    • Family with older children

    It smelled like an ashtray. The reception staff were not proactive. The housekeeping trolleys in the corridors and ski room.

    Size of the room.

  • Reviewed: 16 February 2016

    8.8
    everything was perfect, location, rooms, service and food
    • Leisure trip
    • Family with older children

    everything was perfect, location, rooms, service and food

  • Reviewed: 22 November 2015

    7.9
    Location
    • Leisure trip
    • Couple

    Staff is nice but.....

    Location

  • Reviewed: 4 October 2015

    10
    Everything and especially the very special atmosphere
    • Leisure trip
    • Couple

    Nothing

    Everything and especially the very special atmosphere

  • Reviewed: 29 September 2015

    10
    Superb location, beautiful hotel
    • Leisure trip
    • Group

    Superb location, beautiful hotel

  • Reviewed: 13 September 2015

    9.6
    Really comfortable rooms and delightful Austrian decor.
    • Leisure trip
    • Couple

    Really comfortable rooms and delightful Austrian decor. Excellent meal in the restaurant

  • Reviewed: 13 September 2015

    9.6
    Centrally located in the heart of the old town.
    • Leisure trip
    • Solo traveller

    N/A

    Centrally located in the heart of the old town. Car parked right at the front door

  • Reviewed: 7 July 2015

    10
    Everything, PERFECT
    • Leisure trip
    • Couple

    Nothing, But air conditioning would be a benefit in hot weather

    Everything, PERFECT

  • Reviewed: 26 May 2015

    10
    nice hotel!
    • Leisure trip
    • Solo traveller

    nice hotel! Super! Shoping area!, Amazing.

  • Reviewed: 21 February 2015

    6.7
    staff, cleanliness
    • Leisure trip
    • Couple

    quite uncomfortable, too expensive, far from the ski slopes, they told us to have a smoking room, but do not have

    staff, cleanliness

  • Reviewed: 15 February 2015

    8.8
    Location,rooms,restaurant,bar
    • Leisure trip
    • Couple

    Some of the staff should be more welcoming to the guests.

    Location,rooms,restaurant,bar

There are also 18 reviews without text. These impact the overall review score.

Showing 1 - 49

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