Reviews of 28 Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
28 Regent Street, Sydney Central Business District, 2008 Sydney, Australia
#179 of 344 hotels in Sydney
Guests' ChoiceReview Score
Based on 1246 hotel reviews
8.2Score breakdown
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Cleanliness
8.6
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Comfort
8.5
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Location
9.3
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Facilities
8.2
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Staff
9.3
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Value for money
8.4
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Free Wifi
8.1
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Reviewed: May 20, 2026
Angela
Brazil18 Reviews3 helpful votes8.0“Value for money and location”- • Leisure trip
- • Couple
- • Small Double Room - No Window
- • Stayed 2 nights
- • Submitted from a mobile device
Room small but ok for 2 Toilet is good, fantastic shower Mattress need upgrade urgently, spring are all loose not comfy at all
Amazing staff and service! Great little breakie available, bread and fruits! 24/7 coffee Nespresso, and reception Location is the best central but no noise, close to public transport or walking distance to great spots Again service is seriously amazing
Stayed in April 2026
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Reviewed: May 16, 2026
Anthony
Australia2 Reviews8.0“Good room for price”- • Leisure trip
- • Solo traveler
- • Queen Room
- • Stayed 12 nights
- • Submitted from a mobile device
Stayed 12 nights, was a good clean room for the price. No issues.
Stayed in April 2026
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Reviewed: May 14, 2026
David
Australia68 Reviews1 helpful vote8.0Very Good- • Leisure trip
- • Solo traveler
- • Small Double Room - No Window
- • Stayed 1 night
- • Submitted from a mobile device
All good and a great stay but only issue rm 101 airconditioning limited in room unable to cool even lowest setting even when hallway was cool.
Modern simple stylish convenient comfort. Pastries and coffee bar in foyer perfect for the bisy traveller.
Stayed in May 2026
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Reviewed: May 11, 2026
Antonia
Vietnam48 Reviews11 helpful votes7.0Good- • Leisure trip
- • Couple
- • Queen Room
- • Stayed 4 nights
The AC cannot be stopped. We complained to reception and they did find a solution but it was weird to not be able to put it on/off, just modifying the temperature and for us it didn't work.. The cleaning was also not very good. Every day they changed the towels but no actual cleaning (you could see the dust collecting in the bathroom especially).
The hotel is quite good positioned, not very central but close to the station. The staff is friendly and welcoming. They offer coffee and some snacks every morning which is very nice. The room is just ok, enough space and comfy bed.
Stayed in April 2026
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Reviewed: May 9, 2026
Fiona
Australia43 Reviews6 helpful votes7.0Good- • Leisure trip
- • Solo traveler
- • Small Double Room - No Window
- • Stayed 2 nights
- • Submitted from a mobile device
Room outside electrical cabinet and compressors. First night was loud and the compressor was struggling or throwing an error. Noise didn't abate till 5am and pressure in the room made my ears hurt. Second night was much better - less noise and no weird pressure in the room, and I bought earplugs as well. Bed side lights did not work either
Location was great. FOH staff were efficient and friendly.
Stayed in May 2026
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Reviewed: May 8, 2026
Hanh
United States4 Reviews7.0“This was an okay stay for the price and convenient location, as we were out for most of the time.”- • Leisure trip
- • Couple
- • Small Double Room - No Window
- • Stayed 4 nights
- • Submitted from a mobile device
Questionable room cleaning. Mold in shower. We also did not like the sewage smell and had to keep the bathroom door close. Room was tiny and lack storage space.
Location. Near Central Station. Convenient to get to most attractions. Great eats nearby at Spice Alley. Appreciate the Nespresso coffee and tea with morning snacks.
Stayed in March 2026
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Reviewed: May 8, 2026
Sarah
Australia17 Reviews7.0Good- • Leisure trip
- • Solo traveler
- • Small Double Room - No Window
- • Stayed 1 night
- • Submitted from a mobile device
Easy to find and get to.
Stayed in May 2026
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Reviewed: April 29, 2026
Nuttapong
Australia1 review8.0Very Good- • Leisure trip
- • Couple
- • Small Double Room - No Window
- • Stayed 4 nights
- • Submitted from a mobile device
Just about there’s only rain shower. Should have normal movable shower too.
Close to CBD
Stayed in April 2026
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Reviewed: April 21, 2026
Peter
Australia8 Reviews8.0“Clean great location friendly staff good value for money”- • Leisure trip
- • Couple
- • Queen Room
- • Stayed 2 nights
- • Submitted from a mobile device
Nothing
Location and value for money
Stayed in April 2026
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Reviewed: April 19, 2026
Imanism
Malaysia27 Reviews6 helpful votes9.0Wonderful- • Leisure trip
- • Solo traveler
- • Small Double Room - No Window
- • Stayed 2 nights
- • Submitted from a mobile device
There is no plug near the microwave, but they did provided plug extension in the room, but it looked messy having long wire on the floor.
They offered complimentary breads, apples, some tidbits and coffees at the lobby during breakfast. They upgraded my room to window room, but the window cant be opened, but still it was nice of them. There is a toilet near the specialist which I can use since I arrived too early in the morning. The facilities in the room were so good, iron and the board, kettle, microwave, tv.
Stayed in April 2026
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Reviewed: April 16, 2026
James
Antarctica7 Reviews9.0Wonderful- • Leisure trip
- • Solo traveler
- • Small Double Room - No Window
- • Stayed 1 night
- • Submitted from a mobile device
Location was perfect coffee in the lobby a nice touch
Stayed in April 2026
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Reviewed: April 15, 2026
Mel
Philippines5 Reviews8.0Very Good- • Business trip
- • Family with young children
- • Small Double Room - No Window
- • Stayed 5 nights
- • Submitted from a mobile device
Desk space is a bit small. You need to move the kettle and microwave (which is heavy) when you use it, because the cable is too short and there's no plug near where it's stored.
Location. Free coffee and bread at the lobby for breakfast.
Stayed in March 2026
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Reviewed: April 14, 2026
田島
Japan2 Reviews9.0“wonderful!”- • Leisure trip
- • Solo traveler
- • Small Twin Room - No Window
- • Stayed 2 nights
- • Submitted from a mobile device
The facilities are so clean, the owners are so friendly, and the bed room is quiet enough to fall asleep right after going to bed. One day, the female owner gave japjae to people who stayed. She is not so good at speaking English, but I could feel love from her. In addition, there is a white dog. Super cute.
Stayed in March 2026
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Reviewed: April 10, 2026
Sulari
Australia6 Reviews8.0“A wonderful hotel - we are repeat customers for that reason. Very pleasant and accommodation staff”- • Leisure trip
- • Couple
- • Small Double Room - No Window
- • Stayed 2 nights
Issues with the coffee machine.
Lovely staff. Excellent location. Safe and secure facility. Convenient location. Good TV etc
Stayed in March 2026
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Reviewed: April 10, 2026
Kylie
Australia1 review9.0Wonderful- • Leisure trip
- • Family with young children
- • Queen Room
- • Stayed 7 nights
- • Submitted from a mobile device
Being on the 6th floor
Close to amenities, train, food etc. Room cleanliness
Stayed in January 2026
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Reviewed: April 9, 2026
Leandra
United Kingdom1 review8.0“Great budget hotel”- • Business trip
- • Group
- • Small Twin Room - No Window
- • Stayed 5 nights
- • Submitted from a mobile device
N/A
Central location. Friendly staff Clean Comfy stay.
Stayed in April 2026
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Reviewed: April 8, 2026
Robyn
Australia20 Reviews7 helpful votes7.0“Location”- • Leisure trip
- • Solo traveler
- • Standard Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
No plugs near the beds to charge phones. Only plug was over the other side of the room. Getting pricey for what it is
The location is the main advantage for me, room is clean and everything works
Stayed in March 2026
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Reviewed: April 6, 2026
Justine
Singapore7 Reviews9.0Wonderful- • Family with young children
- • Queen Room
- • Stayed 5 nights
- • Submitted from a mobile device
Everything you need. Great Location and good value for money.
Stayed in April 2026
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Reviewed: April 3, 2026
Farr
Australia1 review8.0“28 Hotel reunion”- • Family with young children
- • Queen Room
- • Stayed 3 nights
- • Submitted from a mobile device
Bathroom door too heavy and shuts onto you Limited access to view from window Room keycard too slow to activate Air conditioning control not on remote and insufficient temp range
Location 24/7 Reception Friendly staff Coffee and food facility Cleanliness Good shower
Stayed in March 2026
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Reviewed: April 3, 2026
Josefa
Australia1 review7.0Good- • Leisure trip
- • Family with young children
- • Queen Room
- • Stayed 2 nights
- • Submitted from a mobile device
No windows
Free coffee machine & lollies
Stayed in March 2026
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Reviewed: April 2, 2026
Julie
New Zealand7 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • Small Double Room - No Window
- • Stayed 1 night
- • Submitted from a mobile device
Basic room but clean and tidy. comfortable bed and great shower
Stayed in April 2026
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Reviewed: March 29, 2026
Che
Australia15 Reviews3 helpful votes9.0“Great location and quiet room”- • Leisure trip
- • Couple
- • Queen Room
- • Stayed 2 nights
- • Submitted from a mobile device
Great location and comfortable room. Double glazed windows made it very quiet inside. Coffee facilities and morning snacks in reception were good. I would stay here again.
Stayed in March 2026
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Reviewed: March 23, 2026
Rebecca
Australia5 Reviews1 helpful vote8.0“Clean and comfy on a budget.”- • Leisure trip
- • Couple
- • Small Twin Room - No Window
- • Stayed 1 night
- • Submitted from a mobile device
Nothing in particular, it was a solid budget stay.
It was basic, but for a single night, the room was everything we needed, and it’s well located making it easy to get around.
Stayed in March 2026
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Reviewed: March 6, 2026
Geoff
Australia30 Reviews2 helpful votes9.0Wonderful- • Business trip
- • Solo traveler
- • Queen Room
- • Stayed 2 nights
room layout for laptop was a little weird and fridge motor echoed through night.
Location and very comfortable and complimentary coffee and fruit.
Stayed in February 2026
