15 Malcomson street, North Mackay.Qld, 4740 Mackay, Australia
#57 of 64 hotels in Mackay
Guests' ChoiceBased on 511 hotel reviews
6.6Cleanliness
7.0
Comfort
7.0
Location
7.8
Facilities
6.9
Staff
7.8
Value for money
7.4
Free WiFi
5.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 10, 2024
Monica
AustraliaBed was uncomfortable and sagged so both occopants just felt like we were hanging for dear life to not roll into the middle, shower had used soap left in shower and toothpaste was on shower wall, dust and cobwebs around the shower top lip, room was dusty but can understand if it wasn't used recently. TV reception was terrible and WiFi was so hit and miss. Having worked in housekeeping, there were just little things that were forgotten, but cleaning staff are not robots either.
Stayed in April 2024
Reviewed: March 30, 2024
Teresa
AustraliaNothing
Very quiet and friendly staff
Stayed in March 2024
Reviewed: March 16, 2024
Leda
AustraliaNone
Close to many places
Stayed in March 2024
Reviewed: January 8, 2024
Samantha
AustraliaIt was very affordable, the cabin was clean, well equipped, the shower was great after a long drive, and the staff we're really friendly.
Stayed in January 2024
Reviewed: January 6, 2024
Teresa
AustraliaNo chairs on the balcony
Comfortable and clean
Stayed in January 2024
Reviewed: December 13, 2023
Browning
Australiawifi
only complaint poor wifi
Stayed in November 2023
Reviewed: December 13, 2023
John
AustraliaPretty old but still clean & comfy
Stayed in October 2023
Reviewed: November 25, 2023
Robert
AustraliaQuiet, Peaceful, Good value for money.
Stayed in November 2023
Reviewed: November 15, 2023
Michelle
United KingdomGreat to have a washing machine in the room. Lady at reception was friendly. Nice to have own self contained unit.
Stayed in November 2023
Reviewed: November 9, 2023
Peter
AustraliaTap over sink dripped and couldn't be turned off. Probably needs a new washer.
Good location.
Stayed in October 2023
Reviewed: November 8, 2023
Debbie
AustraliaOld but clean. Friendly staff
Stayed in November 2023
Reviewed: November 4, 2023
Kieth
AustraliaOverall cleanliness and utensils. Great being self-contained. The distance was not too far at all for where we needed to go. Quite location.
Stayed in October 2023
Reviewed: October 31, 2023
Clive
Australiath lock didnt work and it took 3 days to fix second unit shower was broken when we informed management thwey adapted the wrong shower changing it from excellent to average
Stayed in October 2023
Reviewed: October 9, 2023
Bernadette
AustraliaI don't recall asking for a quiet room. It was old looking and clean enough. Location seemed to be a distance away from anything that we could tell, but we did arrive very late and left reasonably early.
The room was big enough for 2 people and clean. Bed was OK and we did not met the staff so unable to really advise on how they where, but when I call the lady was helpful.
Stayed in October 2023
Reviewed: September 21, 2023
John
AustraliaFloor in cabin was dirty, we don't think it had been mopped properly. Some utensils in kitchen were dirty. We had a palm frond rubbing on roof all night, informed office staff, who were very helpful and pleasant, palm fronds was removed on Tuesday and we had good night sleep after that.
Good location Quite enough
Stayed in September 2023
Reviewed: September 6, 2023
Delma
Australiaevery thing was ok
every thing
Stayed in August 2023
Reviewed: September 5, 2023
Richard
AustraliaTowel
Close to town
Stayed in September 2023
Reviewed: September 2, 2023
Ian
AustraliaI had no issues.
Comfortable cabin style accommodation with the necessities
Stayed in August 2023
Reviewed: August 22, 2023
Anderson
AustraliaExhaust fan in bathroom was dirty and covered in mould
Stayed in August 2023
Reviewed: August 20, 2023
Courtney
AustraliaStaff were very accommodating of a late check in after letting them know we were running behind. Cabin was comfortable for a good nights sleep and quick stop over to get on the road again.
Stayed in August 2023
Reviewed: August 15, 2023
Ian
AustraliaN/A
Stayed in July 2023
Reviewed: August 3, 2023
Tony
AustraliaOld cabin that needs cleaning and updating.
Location not bad.
Stayed in August 2023
Reviewed: July 28, 2023
Sharp
AustraliaNothing
Central to everything
Stayed in July 2023
Reviewed: July 27, 2023
Lucy
AustraliaThere could have been more dinner plates as there was on one available and bigger cups. Also there should have been chucks rag to wash the dishes and not the sponge ones.
It was clean, the bed was comfortable and wifi was easy to access,
Stayed in July 2023
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