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  5. Reviews of Centrepoint Resort

Reviews of Centrepoint Resort 3 stars

67 Ferny Avenue, Surfers Paradise, Surfers' Paradise, 4217 Gold Coast, Australia

#346 of 486 Holiday rentals in Gold Coast

Guests' Choice

Review score

Based on 59 hotel reviews

7.8

Score breakdown

  • Cleanliness

    7.6

  • Comfort

    7.6

  • Location

    8.8

  • Facilities

    7.4

  • Staff

    7.9

  • Value for money

    7.6

  • Free WiFi

    7.5

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Showing 1 – 64

  • Reviewed: 26 May 2018

    5.8
    Convenient
    • Leisure trip
    • Group
    • Budget Two-Bedroom Apartment - (Maximum 5 Guests)
    • Stayed 5 nights
    • Submitted via mobile

    Kitchen old no cutlery plates spoons etc old tacky not enough utensils to cook with rug dirty NO FOXTEL Outdoor furniture is old too dangerous ready to break

    Was good

    Stayed in May 2018

  • Reviewed: 16 April 2018

    9.2
    The apartment was clean , spacious and comfortable.
    • Leisure trip
    • Couple
    • Budget Two-Bedroom Apartment - (Maximum 5 Guests)
    • Stayed 2 nights
    • Submitted via mobile

    The single beds were a little uncomfortable but there were young adults using them. Probably would be perfect for children. The aircon was very noisy but worked well.

    The apartment was clean , spacious and comfortable. The location was great. The staff were very friendly and helpful.

    Stayed in April 2018

  • Reviewed: 6 April 2018

    7.5
    Location, room size, service, free parking & Wifi
    • Leisure trip
    • Solo traveller
    • Budget One-Bedroom Apartment - (Maximum 3 Guests)
    • Stayed 2 nights

    Age of the facility is very old, but in Surfers it's either 30 yrs old or near brand new so you get what you get.

    Location, room size, service, free parking & Wifi

    Stayed in April 2018

  • Reviewed: 31 January 2018

    9.2
    The friendly and helpful receptionist, she was so lovely...
    • Leisure trip
    • Family with young children
    • Budget Two-Bedroom Apartment - (Maximum 5 Guests)
    • Stayed 7 nights
    • Submitted via mobile

    Our kitchen could have used a few more kitchen ware but otherwise great

    The friendly and helpful receptionist, she was so lovely really made our stay even more enjoyable

    Stayed in January 2018

  • Reviewed: 29 January 2018

    3.3
    Terrible service and in room ammenities
    • Leisure trip
    • Group
    • Budget One-Bedroom Apartment - (Maximum 3 Guests)
    • Stayed 2 nights
    • Submitted via mobile

    Several of the amenities in the room did not work such as the air conditioning, dryer and numerous power points and when we called to ask if there was anything that could be done about the aircon the staff were extremely rude and uninterested as they said they don’t advertise air conditioning therefore they don’t care if it’s working in the room or not. Also when checking out and advising the staff member of the above issues we received no apology for the inconvenience and were simply told the last people didn’t complain so how would they know anything was broken. Clearly no electrical checks are ever undertaken and they are not interested in maintaining the hotel.

    Stayed in January 2018

  • Reviewed: 6 January 2018

    7.1
    The pool areas are excellent, large pool very clean,...
    • Leisure trip
    • Family with young children
    • Budget Two-Bedroom Apartment - (Maximum 5 Guests)
    • Stayed 2 nights

    The air conditioning is very noisy. The road noise was an issue when trying to sleep at night. The unit was in need of a few minor repairs

    The pool areas are excellent, large pool very clean, beautiful gardens plus a sun deck pool and an indoor pool Excellent location - close to everything that Surfers Paradise has to offer The unit was spacious, light and had great views 270 degrees

    Stayed in January 2018

  • Reviewed: 30 October 2017

    5.8
    Very outdated, good location and pools, bad staff service we...
    • Leisure trip
    • Group
    • Deluxe Two-Bedroom Apartment with Sea View - (Maximum 5 Guests)
    • Stayed 1 night
    • Submitted via mobile

    Very outdated, good location and pools, bad staff service we paid $380 for an apartment, had some friends have no where to go at 3:30 am in the morning so helped them out saw nowhere about getting charged extra as have always done this in past having a friend stay on couch lady was very rude when tried to explain situation and charged us $80 for it

    Stayed in October 2017

  • Reviewed: 9 October 2017

    2.9
    Will never happen again.
    • Leisure trip
    • Family with young children
    • Budget Two-Bedroom Apartment - (Maximum 5 Guests)
    • Stayed 2 nights

    Besides being an old unit, the appliances were inoperative and or WELL worn. Two of the lifts in the complex were broken. However being locked out of the apartment for 3hours at 1.30am was the last straw when all that was required was a night sleep before early travel. Staff simply fobbed of complaints to body corporate, still waiting for response.

    Location .

    Stayed in October 2017

  • Reviewed: 13 August 2017

    4.2
    Not very pleasant for the money we spent
    • Business trip
    • Family with young children
    • Deluxe Two-Bedroom Apartment with Sea View - (Maximum 5 Guests)
    • Stayed 1 night

    The overall cleanliness of room and building foyers had a lot to be desired, flaky paint in bathrooms, very old and outdated environment except for the furnishings, rail on patio vibrated at all times due to the wind and the rail was was very shaky, did not seem sturdy. On arrival the intercom in driveway did not work properly very hard to hear the person had to scream down the line?? No information on website on how to access building or parking arrangements on arrival after 2pm. Lift doors rusted and made a funny knocking noise when in use

    Beds where comfortable and furnishing where good a pity about the look and feel of the property.

    Stayed in August 2017

  • Reviewed: 17 July 2017

    7.5
    Cheap and comfortable, but not flash.
    • Leisure trip
    • Family with young children
    • Budget Two-Bedroom Apartment - (Maximum 5 Guests)
    • Stayed 2 nights

    Only one of the three lifts was operational (and was posted with warning signs). Bathrooms are in need of a makeover. Living room furnishings were obviously new, but cheap and already starting to show damage. There was an accessible games room, but it looked like it was from the 1970's. Even still, my kids (11,14,17) enjoyed versing one another at pool and table tennis.

    Large living space. Walking distance to everything. Bedrooms were a good size. Spa and pools were clean and well looked after. The Games room had table tennis, pool table and paid video games... and if you're a reader... plenty of books.

    Stayed in July 2017

  • Reviewed: 14 July 2017

    8.8
    Great location, friendly service
    • Leisure trip
    • Family with young children
    • Budget Two-Bedroom Apartment - (Maximum 5 Guests)
    • Stayed 6 nights

    Even though the floor was clean it felt 'sticky' as though there was still floor cleaner on it.

    Location was fantastic and staff were extremely friendly and helpful.

    Stayed in July 2017

  • Reviewed: 12 July 2017

    5.8
    Good appartment, but what I didn't like was the old...
    • Leisure trip
    • Family with young children
    • Deluxe Two-Bedroom Apartment with Sea View - (Maximum 5 Guests)
    • Stayed 4 nights
    • Submitted via mobile

    Good appartment, but what I didn't like was the old furniture... the kettle really disgusting... honestly that kettle you wouldn't find it even in third world countries.

    Stayed in July 2017

  • Reviewed: 7 July 2017

    8.8
    Really enjoyed and value for the room rate
    • Family with young children
    • Deluxe Two-Bedroom Apartment with Sea View - (Maximum 5 Guests)
    • Stayed 3 nights
    • Submitted via mobile

    It's not that we didn't like it at all the location and sea view was awesome just the room is getting a little dated but hey you're on the Gold Coast to get out and explore - would be more than happy to stay there again

    Awesome property managers extremely friendly and accommodating

    Stayed in July 2017

  • Reviewed: 4 July 2017

    9.6
    WAKE UP TO THE WATER
    • Leisure trip
    • Couple
    • Deluxe One-Bedroom Apartment with Sea View - (Maximum 3 Guests)
    • Stayed 3 nights

    I THINK THE ELEVATORS NEED TO BE SERVICED THERE WAS ONLY ONE WORKING BY THE END OF OUR STAY

    THE VIEW FROM OUR ROOM(1007) WAS LOVELY AND THE ROOM WAS REALLY LIGHT AND AIRY. GOOD WALKING DISTANCE TO BEACH ,SHOPS AND RESTAURANTS. GREAT POOLS AND SPA AREA. ROOM WAS LOVELY AND CLEAN AND LOTS OF CURRENT MOVIES ON THE PAY TV WILL DEFINITELY GOING BACK TO THIS HOTEL THE LADY AT RECEPTION WAS LOVELY AS WELL

    Stayed in July 2017

  • Reviewed: 26 March 2017

    7.5
    Great value for money, unless you plan on watching any tv
    • Leisure trip
    • Couple
    • Budget One-Bedroom Apartment - (Maximum 3 Guests)
    • Stayed 6 nights

    The TV was basically too old and small to watch, and although it did come with free movies the screen couldn't cope with playing them.

    This place may be a little old, but it's still nice enough and great value for money. Nice kitchen, lounge room and dining table, two bathrooms in our room and a washing machine and dryer means you can have an extended stay here. Our room also had a huge balcony and although it wasn't facing the ocean still had a decent view of Surfers. Free parking was great, but the walk to the center of Surfers isn't short, but this can be good if you want the exercise.

    Stayed in March 2017

  • Reviewed: 6 January 2019

    7.9
    Was ok
    • Leisure trip
    • Family with young children
    • Budget Two-Bedroom Apartment - (Maximum 5 Guests)
    • Stayed 3 nights
    • Submitted via mobile

    Furniture too old n mostly worn out n not clean

    Location

    Stayed in January 2019

  • Reviewed: 2 July 2018

    8.8
    Central location, free wifi, confortable reclining chairs
    • Leisure trip
    • Family with young children
    • Budget Two-Bedroom Apartment - (Maximum 5 Guests)
    • Stayed 1 night
    • Submitted via mobile

    Parking area was poorl lit, not enough pillows

    Central location, free wifi, confortable reclining chairs

    Stayed in July 2018

  • Reviewed: 11 April 2018

    10
    Helpful staff let us leave our car in the carpark a couple...
    • Leisure trip
    • Family with young children
    • Budget Two-Bedroom Apartment - (Maximum 5 Guests)
    • Stayed 2 nights

    Helpful staff let us leave our car in the carpark a couple of hours after checkout. Particularly helpful during Commonwealth Games.

    Stayed in April 2018

  • Reviewed: 3 March 2018

    7.9
    All good we enjoyed our stay
    • Leisure trip
    • Family with young children
    • Budget Two-Bedroom Apartment - (Maximum 5 Guests)
    • Stayed 3 nights
    • Submitted via mobile

    Kitchenette

    Stayed in March 2018

  • Reviewed: 29 January 2018

    8.8
    good to stay at
    • Leisure trip
    • Family with young children
    • Deluxe Two-Bedroom Apartment with Sea View - (Maximum 5 Guests)
    • Stayed 2 nights

    every thing was good

    everything was good the pools was great

    Stayed in January 2018

  • Reviewed: 1 January 2018

    6.7
    Nice city, noise place
    • Leisure trip
    • Couple
    • Budget One-Bedroom Apartment - (Maximum 3 Guests)
    • Stayed 2 nights
    • Submitted via mobile

    The noise

    Everything

    Stayed in January 2018

  • Reviewed: 5 July 2017

    10
    Lots of options
    • Leisure trip
    • Couple
    • Deluxe One-Bedroom Apartment with Sea View - (Maximum 3 Guests)
    • Stayed 3 nights
    • Submitted via mobile

    Difficult to get out of driveway at times with traffic flow

    Spacious apartment Great views Great location

    Stayed in July 2017

  • Reviewed: 13 June 2017

    6.5
    Mold in the bathroom shower.
    • Leisure trip
    • Couple
    • Budget One-Bedroom Apartment - (Maximum 3 Guests)
    • Stayed 7 nights

    Mold in the bathroom shower. Moldy Smells near pool.

    Stayed in June 2017

  • Reviewed: 24 April 2017

    7.5
    Location
    • Business trip
    • Couple
    • Deluxe One-Bedroom Apartment with Sea View - (Maximum 3 Guests)
    • Stayed 1 night
    • Submitted via mobile

    The air condition unit - noisy

    Location

    Stayed in April 2017

  • Reviewed: 18 April 2017

    9.6
    The location was fantastic.
    • Leisure trip
    • Family with young children
    • Budget Two-Bedroom Apartment - (Maximum 5 Guests)
    • Stayed 3 nights

    The location was fantastic. The pools were exceptionally clean and the staff very friendly.

    Stayed in April 2017

  • Reviewed: 10 April 2017

    7.1
    Was pleasantly surprised with the resort would go back again
    • Leisure trip
    • Family with young children
    • Budget Two-Bedroom Apartment - (Maximum 5 Guests)
    • Stayed 1 night
    • Submitted via mobile

    Didn't use the restaurant couldn't rate it

    Didn't use the restaurant

    Stayed in April 2017

  • Reviewed: 27 March 2017

    10
    Beautiful Surfer's Paradise
    • Leisure trip
    • Solo traveller
    • Budget One-Bedroom Apartment - (Maximum 3 Guests)
    • Stayed 9 nights

    i would have liked a real coffee maker and enough soap to do a couple of loads of wash

    the place was roomy and clean,comfortable and private

    Stayed in March 2017

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 26 April 2016

    6.7
    Location
    • Leisure trip
    • Family with young children

    Bed not that comfortable. We booked for three people but didn't realise we would have to use a gold out bed. Air conditioner sounded like a plane in the room. No instructions on how to use Foxtel. Internet usage gone after roughly an hour...the list goes on

    Location

  • Reviewed: 15 April 2016

    10
    It was like a home away from home.
    • Leisure trip
    • Family with young children

    The little step into the bathroom and the laundry area that I stubbed my toes on numerous time. BBQ not accessible after hours or if not booked. View of the beach side might have been a little nicer

    It was like a home away from home. Very Happy, would have been nice to be a little closer to our travelling companions but still very pleasant.

  • Reviewed: 29 March 2016

    4.2
    great location to walk around in surfers paradise very handy...
    • Leisure trip
    • Family with young children

    very disappointed with the air conditioning being turn off/on all the times, hot in the kitchen and lounge. needs a new sharp knifes as very blunt, wall needs painting , wardrobes needs fix up as hard to push up and down, outdoor table on the balcony needs a new one as steel came off as very sharp if cut, needs a new dvd player for everyone...

    great location to walk around in surfers paradise very handy , beautiful pool and spa

  • Reviewed: 29 March 2016

    5.8
    The price was good and location very convenient.
    • Leisure trip
    • Family with young children

    Did not like the 2 beds pushed together to create a king. Could not sleep proply next to my partner as it was extremly hard from the edges digging into us if we lay in the middle Also I dont think its fair I was asked to pay an extra $30 a night for a child. We did not require a rollaway bed for her as we had our own bedding. Seems kind of greedy tbh. It is paying for the room per night afterall. Not per person!!! And you mislead on your website. Free wifi??? Where? Wasn't on the welcome letter giving us free wifi (password), pretty much the whole reason I booked here was because I needed the wifi for work. Was really annoyed about this. And could never get a hold of reception, and after hours staff havent a clue.

    The price was good and location very convenient. Enjoyed the spacious balcony and view

  • Reviewed: 10 March 2016

    7.5
    Liked the location, close to amenities.
    • Leisure trip
    • Couple

    We thought the room and furniture looked tired, and with very few cooking utensils, and we found the room really clean, however on future visits to Surfers, we would be looking at booking your resort again.

    Liked the location, close to amenities.

  • Reviewed: 14 January 2016

    4.6
    The location
    • Leisure trip
    • Family with young children

    The apartment was extremely hot and very uncomfortable - air con did not work and reported to reception on a few occasions only to be told oh we had it services three times already! Staff were not helpful at all! No refund or compensation was offered! Won't stay there again!

    The location

  • Reviewed: 6 January 2016

    7.1
    The location was great, right in the middle of it all, the...
    • Leisure trip
    • Couple

    We only had a specified amound of free wifi which was disapointing as when we booked it, it stated free wifi

    The location was great, right in the middle of it all, the unit we stayed in was quite dated, there are 2 pools a spa and a tennis court which are great.

  • Reviewed: 5 January 2016

    5.4
    The location
    • Leisure trip
    • Family with older children

    The apartment was old and dirty - carpets need replacing, lounge needs shampooing, dripping tap, toilet running, shower not working too well. When we stayed before, the unit we had was great that's why we decided to go back but this unit needs a lot of work

    The location

  • Reviewed: 4 January 2016

    3.3
    Inadequate AC was the least of our concerns.
    • Leisure trip
    • Family with young children

    Inadequate AC was the least of our concerns. Customer service was appalling and bordering on racism. Totally unprofessional, I wouldn't recommend this establishment to anyone, not even my worst enemy!!

  • Reviewed: 2 January 2016

    3.8
    That I was with my family for a much needed break
    • Leisure trip
    • Family with older children

    The room was filthy dirty the floors were sticky and you had to wear your shoes in the unit as your feet went black the kitchen was dirty and the benches sticky after being in the room you felt dirty the walls were badly marked and dirty the furniture was cheap and second rate the couch had boards under it as the straps were broke the unit overall was in very poor condition

    That I was with my family for a much needed break

  • Reviewed: 1 January 2016

    5.0
    Nice view at night.
    • Leisure trip
    • Family with young children

    Unit was very old and run down. Common areas of buildings have no windows so very funky smells in corridors. Security fence surrounding balcony unstable. Poor utensils in kitchen AND no visitor parking onsite allowed. Car park roof is 1.8m so if you have a 4WD with roof racks you can't park here.

    Nice view at night.

  • Reviewed: 5 December 2015

    2.5
    Nothing in the apartment was clean, bugs where everywhere in...
    • Leisure trip
    • Solo traveller

    Nothing in the apartment was clean, bugs where everywhere in the lights. The carpet in the bedrooms were ripped and dirty. In one of the bedrooms the cupboards were broken and couldn't be opened to be used. Micorwave didn't work, aircon cut in and out while the motor of it was running in the apartment right next to the lounge room and bedrooms. Very noisey! And another thing after sitting on the balcony I found water starting to spit and then pour out of a hole out of the apartment above all over our balcony. Very very terrible place to stay. And not worth the money that was paid.

  • Reviewed: 3 October 2015

    7.1
    Nice price and good location if you need to be close to the...
    • Leisure trip
    • Family with older children

    Check out day. The cleaners arrived early and basically forced us out of the appt before checkout time. A bad end to a nice stay.

    Nice price and good location if you need to be close to the action.

  • Reviewed: 30 September 2015

    7.9
    Spacious, rooms which were well appointed and comfortable.
    • Leisure trip
    • Family with young children

    Vanity plumbing needs to be addressed. Needs a bigger clothes drying rack. Common games room is good, but needs a better system to get the ping pong paddles.

    Spacious, rooms which were well appointed and comfortable. Choice of 3 pools was great and the location is fantastic.

  • Reviewed: 21 August 2015

    10
    We loved everything here and so did our kids:) the size of...
    • Leisure trip
    • Family with young children

    We loved everything here and so did our kids:) the size of the apartment was larger than we expected with 2 bathrooms which we didn't expect. The indoor and outdoor pools were great answell as the spa and we can't wait to g9 back and use the tennis court and games room :)

  • Reviewed: 19 August 2015

    7.9
    The kids loved the pools and spa.
    • Family with young children

    The room we had really needs a upgrade. The furniture made us feel we were back in the 60's. The master bedroom was freezing and the ensuite had a bad draft.

    The kids loved the pools and spa. Everything is walking distance Trams, Beach, Shops and Restaurants.

  • Reviewed: 9 June 2015

    6.7
    good location, small walk into cavil ave.
    • Leisure trip
    • Family with young children

    rooms were very dated and old. cracks in some walls in closets. Lifts were old and creaky.

    good location, small walk into cavil ave. good sized rooms. good kitchen facilities.

  • Reviewed: 1 May 2015

    2.9
    Our room was from 1970 & Filthy!
    • Leisure trip
    • Family with young children

    Our room was from 1970 & Filthy! Mould under sink we still had someone else food in the cupboard. The manager was not helpful when we complained. She also took my whole deposit and took over 2 weeks to return it. So much wrong with this place. Stay elsewhere!

  • Reviewed: 19 April 2015

    10
    Very friendly staff great location , good size units,...
    • Leisure trip
    • Family with older children

    Air conditioner was quite noisy and our unit was on side with busy road, not all units have noise,

    Very friendly staff great location , good size units, comfortable good pools.

  • Reviewed: 3 January 2015

    10
    great aircon in the rooms, close to everything (easy walk to...
    • Leisure trip
    • Couple

    great aircon in the rooms, close to everything (easy walk to anywhere in surfers paradise), large apartments, clean apartments, great value! Would certainly be the best place on the Gold coast I have stayed in terms of value for money!

  • Reviewed: 26 April 2016

    9.2
    Old hotel but great location and clean!
    • Leisure trip
    • Group

    Nothing

    Old hotel but great location and clean!

  • Reviewed: 24 March 2016

    5.4
    The location was good
    • Leisure trip
    • Couple

    Having to sleep on fold up bed

    The location was good

  • Reviewed: 20 March 2016

    7.5
    A bit noisy
    • Leisure trip
    • Family with older children

    A bit noisy

  • Reviewed: 30 December 2015

    9.2
    Pool.
    • Leisure trip
    • Couple

    Pool. Spa

  • Reviewed: 17 November 2015

    10
    Excellent location, friendly reception staff, huge room,...
    • Leisure trip
    • Couple

    Excellent location, friendly reception staff, huge room, great view

  • Reviewed: 10 November 2015

    7.9
    Location and price
    • Couple

    Dated interior

    Location and price

  • Reviewed: 6 October 2015

    10
    Great value for money right in great location.
    • Leisure trip
    • Family with young children

    Great value for money right in great location.

  • Reviewed: 4 October 2015

    10
    location.
    • Leisure trip
    • Couple

    location..pools..size of apartment...cleanliness

  • Reviewed: 29 August 2015

    8.3
    Good position.
    • Leisure trip
    • Solo traveller

    Good position. Very good value for money

  • Reviewed: 14 July 2015

    7.5
    The location is great good parking lovely gardens
    • Leisure trip
    • Family with older children

    The apartment was tired needed a full refurb the aircon was had it staff uninterested

    The location is great good parking lovely gardens

  • Reviewed: 8 July 2015

    9.2
    Large comfortable apartment.
    • Leisure trip
    • Group

    Large comfortable apartment. Central location. Clean

  • Reviewed: 3 May 2015

    8.8
    big space, free secure parking, free wifi, close to the...
    • Leisure trip
    • Family with young children

    some part of the dining room is full of sand..

    big space, free secure parking, free wifi, close to the shops and beach.

  • Reviewed: 7 April 2015

    7.5
    Security is great but you need take a key with you to get...
    • Leisure trip
    • Family with older children

    Security is great but you need take a key with you to get everywhere in fucilities required swipe your room key.

  • Reviewed: 30 January 2015

    7.9
    The facilities and location
    • Leisure trip
    • Family with older children

    The facilities and location

  • Reviewed: 29 January 2015

    7.9
    Choice of 3 swimming pools.
    • Leisure trip
    • Family with young children

    Air con was not working.

    Choice of 3 swimming pools.

  • Reviewed: 27 January 2015

    7.5
    Location is convenient
    • Leisure trip
    • Family with young children

    Air conditioning produced slight noises

    Location is convenient

  • Reviewed: 15 January 2015

    6.7
    Location is great - close to everything - kids loved the...
    • Leisure trip
    • Family with older children

    Decor outdated

    Location is great - close to everything - kids loved the pools

There are also 22 reviews without text. These impact the overall review score.

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