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  5. Reviews of City Heart Motel Warrnambool

Reviews of City Heart Motel Warrnambool 3.5 stars

4 Spence Street , 3280 Warrnambool, Australia

#35 of 81 hotels in Warrnambool

Guests' Choice

Review score

Based on 1664 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.9

  • Location

    9.1

  • Facilities

    8.4

  • Staff

    8.8

  • Value for money

    8.9

  • Free WiFi

    8.1

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Showing 1 – 25

  • Reviewed: 23 April 2024

    9.0
    Really glad that we have chosen to stay at the apartment
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    The location of the bathroom

    The apartment was spacious and homely.

    Stayed in April 2024

  • Reviewed: 18 April 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Near to city centre (within 1km) Parking space available on site (Free of Charge) Staff are very helpful Check in and check out are fast, free hassle Room are big, clean and shown in picture Recommended stay

    Stayed in April 2024

  • Reviewed: 15 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    No undercover parking and parking layout was a little unusual.

    Fantastic location. Great size room.

    Stayed in March 2024

  • Reviewed: 13 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Was last minute book all done well. Lovely towels and bed

    Stayed in April 2024

  • Reviewed: 13 April 2024

    7.0
    Love the service and kind friendly attitude of the owner and staff. I will definitely be back for another holiday
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Parking can be a problem if motel full Twice i had to park on street

    Rooms were beautiful Well set up Appearance stunning

    Stayed in April 2024

  • Reviewed: 9 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 1 night

    Booked the space as it was advertised with a bath however there was no bath in the space (for toddler). Lack of sink for dishes a bit of a challenge as well.

    Space was clean and comfortable. Could see the effort that had gone into making it comfotable.

    Stayed in April 2024

  • Reviewed: 8 April 2024

    9.0
    Cosy stay at City Heart
    • Business trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    N/A

    A cosy room with what is needed in a motel. Smart TV was a big plus. Comfortable and very tidy and clean. Check in & check out was smooth. The owner was very welcoming and communicated well.

    Stayed in April 2024

  • Reviewed: 7 April 2024

    9.0
    We felt save because the staff was very approachable and friendly and the location was great.
    • Business trip
    • Group
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    My colleague said their bed wasn't very comfy. Mine was though.

    The rooms were great. The staff were friendly and helpful, always around ready to help. The motels location is ideal for anyone who is visiting Warnaambool, close to the shops and CBD and still in a quieter street.

    Stayed in April 2024

  • Reviewed: 5 April 2024

    9.0
    Comfortable, Spacious and worth staying ! Book it now !
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    From the friendly welcome from Ross in reception, my room was so spacious and very clean. it was great to have a table and chairs to have dinner etc on, plus cutlery, plates, bowls to wine and drinking glasses. A whole heap of coffee and teas, hot chocolate and biscuits. The room has two sofa chairs as well, and fantastic water pressure in the bathroom as well, a win win for me ! I planned to stay two nights, but ended up staying another as it was so relaxing, quiet and the bed was so comfortable ! I definitely will visit again.

    Stayed in March 2024

  • Reviewed: 5 April 2024

    7.0
    Convenient Warrnambool motel
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Not enough parking. Not guaranteed a parking space near room, as there were second storey rooms as well as ground floor.

    The location, comfortable bed, smart T.V.

    Stayed in March 2024

  • Reviewed: 1 April 2024

    9.0
    Well located motel with super friendly staff
    • Leisure trip
    • Group
    • Family Room
    • Stayed 2 nights

    Wifi was a bit unstable but we just had to use our mobile data, which was not a big deal.

    Whilst we never met him in person, Rob (owner) was super friendly via text from the moment we made a booking. My friend's room had a slight problem with the bathroom sink but it was quickly dealt with. The housekeeping staff were also lovely! They did a great job keeping the room clean and tidy. Despite not having a kitchen, the room had basic facilities (incl. a microwave oven, a toaster, a kettle, plates, bowls and cutleries) which allowed us to have simple breakfast in the room. The location was great and we could walk to all amenities including cafes for our morning coffees. My friends, visiting from overseas, liked that the motel was opposite McDonald's and went there for breakfast.

    Stayed in March 2024

  • Reviewed: 28 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    All good

    Nice clean motel in a good location

    Stayed in March 2024

  • Reviewed: 27 March 2024

    7.0
    Great location, clean and comfortable bed
    • Leisure trip
    • Group
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Bathroom a bit dated but clean. Not really enough parking for the number of cars. Once parked we didn’t dare move

    Clean with a comfortable bed. Having plates, bowls and cutlery allowed us to eat some great food from a local cafe.

    Stayed in March 2024

  • Reviewed: 25 March 2024

    9.0
    Superb
    • Solo traveller
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    The beds were extremely comfortable,otherwise facilities were good. The room was very very clean and was cleaned perfectly next morning. I would heartily recommend this motel.

    Stayed in March 2024

  • Reviewed: 22 March 2024

    8.0
    Excellent
    • Business trip
    • Solo traveller
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Cozy and clean room. Great location!

    Stayed in March 2024

  • Reviewed: 17 March 2024

    8.0
    Comfortable stay
    • Leisure trip
    • People with friends
    • Two-Bedroom Suite
    • Stayed 1 night
    • Submitted via mobile

    Didn't like the bathroom opening into both bedrooms from either side

    Clean and comfortable. Good for a few nights. Bed comfortable. Good location

    Stayed in March 2024

  • Reviewed: 15 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night

    location and easy access

    Stayed in March 2024

  • Reviewed: 13 March 2024

    7.0
    Comfortable, clean and good value
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night

    The room was big enough with a queen and single bed and table and 2 chairs. The bed was comfortable and the room was clean. The room and bathroom are dated but the new owner says he is in the process of updating them. It is well located, however you would need a car to get the restaurants down near the waterfront.

    Stayed in March 2024

  • Reviewed: 13 March 2024

    7.0
    A place to sleep if you are doing the Great Ocean Road
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    It’s a night stop type of place. No facilities. If the car park is full, you must find parking nearby.

    Very clean, car park, fair size family room, good shower, easy to find and good communication with staff.

    Stayed in March 2024

  • Reviewed: 12 March 2024

    8.0
    comfortable and convenient
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night

    noise from the main road started very early

    spacious and comfortable room, close to hospital and city centre

    Stayed in March 2024

  • Reviewed: 11 March 2024

    8.0
    Good one night stay
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The air-con is a bit too noisy even on the lower setting and it was hard for us to sleep through instead of boiling!

    Good basic motel, easy check in/out and close to lots of food options in town. Very good for one night stay.

    Stayed in March 2024

  • Reviewed: 11 March 2024

    9.0
    Perfect stay for us, comfortable, clean and spacious
    • Leisure trip
    • Group
    • Two-Bedroom Suite
    • Stayed 1 night
    • Submitted via mobile

    It was clean and the receptionist was very welcoming Plus the bbq usage

    Stayed in February 2024

  • Reviewed: 9 March 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Walking distance to shops. Just off the main road so not noisy. Comfy bed.

    Stayed in March 2024

  • Reviewed: 7 March 2024

    8.0
    Very good
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Room was extremely clean, bed comfortable. Lady at reception seemed friendly.

    Stayed in March 2024

Showing 1 – 25

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