Only 2 bath towels provided for 4 people staying. Needed to ask for 2 more towels on the 1st day so we could all shower and then more the next day. Not a big deal just didn't feel like we needed to ask for basic items.

Smell in the lobby was amazing. Staff were very friendly and professional the whole time. Pleasant to deal with. Staff were quick to provide anything when asked, nothing was any trouble. Location was perfect for what we needed.

Stayed in September 2025

Chander’s

Norah

Stayed in September 2025

Noisy at times with groups

Location

Stayed in September 2025

Adjoining doors made it sound like people were IN our room at 1-5am, and was staying with my daughter - so was SUPER AWKWARD with some of the things we could hear 😬 also tv doesn’t connect to internet so only basic tv; no Netflix etc.

Beds comfy, decor cosy and dark. Good bathroom supplies and attentive staff. The shower was good pressure and hot, once we figured out the trams it was easy travels to cbd and nightlife food in area is really good also. Close to beach

Stayed in August 2025

Well presented room. Lovely staff.

Stayed in July 2025

The cleanliness of the bathroom, mould the toilet seat was loose and the bathroom door was loose and it couldn’t be closed for privacy.

It was close to what we needed transportation etc, good security parking. Staff were nice.

Stayed in August 2025

The room was very disappointing. I asked for an executive suite, and was not impressed by what I got. This was for my partner’s birthday, and we were quite disappointed. The door onto the balcony did not lock, and there was a small slide lock for this which you had to play with the door quite harshly before you could get it to lock. The room was obviously very aged and could definitely do with a freshen up. The bathroom was quite disappointing. Stepping up into the bathroom, and then stepping into the bath for the shower, it’s not ideal. There was not much room in the bathroom at all. The lounges were very uncomfortable, and the carpet was very old and needs replacing. I am from quite central Queensland and I feel we get a lot more bang for our buck up there. A lot of the hotels I’ve stayed in for Work or for pleasure. I have been a lot more upmarket for the price I paid for this one.

The staff were professional. It was easy to get a taxi which was good.

Stayed in July 2025

Adjoining room noise

comfortable bed

Stayed in July 2025

Very noisy. You can hear everyone walking past your room. Guests next to us extremely noisy, banging on the doors during the night. Does not list cost for parking online.

Staff were friendly.

Stayed in July 2025

I HATED the car park. I hate that we had to pay per night to park our car in the worst car park in a hotel ever. So narrow, hard to navigate. When we parked the first night it was full and 1 park left.. we needed that park, do you think we could park there? No. Cause the neighbouring car could not park straight so it took up the last park as well as their own. The reception staff were not very friendly or welcoming. They seemed like they were too “good” to welcome us.

I liked that it was walking distance to a lot of places and there was transport near by. I liked the cleaning lady. She was so nice. Nothing was too much trouble.

Stayed in June 2025

Bed was way too hard.

Friendly staff

Stayed in July 2025

N/A

Very clean & tidy. Great furniture

Stayed in June 2025

Room too cold and air con blowing cold air onto bed head. Bad location of air con.

N/A

Stayed in June 2025

The car park wasn't included in the price and the access to the car park is a pain. We have a 4wd and could barely fit in the park as there are columns everywhere and very close together. The air conditioner in the room was playing up and couldn't use the remote to turn on/off. The bathroom has no fan and when showering everything becomes soggy from evaporation including toilet paper. The shower screen should be longer as it sprays water onto the floor when showering. Toilet doesn't flush very well and takes 2-3 flushes to get rid of paper.

Rooms were clean and tidy. Friendly and helpful staff. Updated modern amenities.

Stayed in June 2025

The lift look like it had never been clean . It was pretty dirty.

The location was good

Stayed in May 2025

noisey with many undesirable guests

good location

Stayed in April 2025

Very thin walls. Heard too much.

Stayed in May 2025

The car parks are very small and very tight to move around the carpark

Clean, quiet, close to tram stop

Stayed in April 2025

Parking was outrageous. It was near impossible to park in such a tiny space. Although, most of Melbourne seemed to be this way.

Location is great. Staff were friendly. Good value. Great breakfast!

Stayed in April 2025

Bathroom very small and coffee cups too small

Very well presented by sophisticated friendly staff

Stayed in April 2025

Room was nice and spacious, big toilet, bed was super comfy, only negative is the reception made a photo copy of my credit card and ID which is illegal even after paying a $100 deposit

Stayed in March 2025

Was unable to chromecast or watch any other service on the tv beside cable.

Bed was large and comfortable. Very clean room and great air conditioning.

Stayed in April 2025

The lounge in our room, although comfortable, had cigarette burns.

The staff were friendly and helpful.

Stayed in March 2025

Television was quite old and hard to use.

Very clean and comfortable, will come back again.

Stayed in March 2025