Bolton Avenue and Great Eastern Highway, Burswood, 6100 Perth, Australia
#33 of 96 hotels in Perth
Guests' ChoiceBased on 5294 hotel reviews
8.1Cleanliness
8.8
Comfort
8.8
Location
8.9
Facilities
8.4
Staff
8.7
Value for money
7.8
Free WiFi
7.7
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 23, 2024
Stephen
AustraliaNoisy room no Ice in the mini bar very overpriced paid $ 140.00 less for better room in East Perth. would not stay there again. Or recommend to family, friends and our customers.
location food options
Stayed in April 2024
Reviewed: April 22, 2024
Nicole
AustraliaLocation
Stayed in April 2024
Reviewed: April 21, 2024
Venus
Australiano free water
cheaper than metropol
Stayed in April 2024
Reviewed: April 20, 2024
Thomas
AustraliaNo residents lounge area.
Always happy here.
Stayed in March 2024
Reviewed: April 19, 2024
Robyn
AustraliaDisappointed that I called day prior asking if could come at 2 and use pool for hour until checkin as had to leave at 6.30 checkout. Was told unable to come and use facilities and could not guarantee early checkin. on your hotel information it actually said can checkin at 2 and use Pool. I was actually talking to a staff member at the Promenade.
Good price and convenient
Stayed in April 2024
Reviewed: April 19, 2024
Jan
AustraliaI’m still trying to get my iPhone/iwatch charger back (nearly $300 worth) after leaving it at the Promenade when I stayed on the 14th April!! I’ve made 5 phone calls and was told it would be handed over to the Duty Manager who would call me….I have not heard back from him!! I am very disgruntled!! I am staying there again tomorrow night and hope to get some satisfaction in person!!
Access to Optus Stadium.
Stayed in April 2024
Reviewed: April 17, 2024
Leanne
AustraliaNo indoor pool
I was very impressed as I booked this with my low budget in mind and said I had hoped to get a room with a spa and view but couldnt afford that. I found out on check in that our room was upgraded to spa and better view no added cost. Hoped to have an indoor pool swim next morning but unfortunately no indoor pool. I ended up having a cold plunge and actually enjoyed the swim in the outdoor pool. Wish we could have stayed longer.
Stayed in April 2024
Reviewed: April 16, 2024
Joe
AustraliaThe breakfast can be improved a bit.
The room was clean. The amenities were really good. The staff were very friendly
Stayed in April 2024
Reviewed: April 16, 2024
Janine
AustraliaThere was water damage in the bathroom and the view was of a carpark
Our check in staff was very friendly and helpful, very close to the facilities I use, restaurants and theatre
Stayed in April 2024
Reviewed: April 14, 2024
Wendy
AustraliaBeing informed before hand where to park as where we parked cost us $60 for the stay. The prices for the breakfast differed from what we were told on check-in.
The bed was comfortable. The staff were lovely. It was very convenient to where we were having pour evening out.
Stayed in March 2024
Reviewed: April 13, 2024
Tan
MalaysiaParking too far away
Spacious room , good location to gamble, play and dine
Stayed in April 2024
Reviewed: April 13, 2024
Robyn
AustraliaVery comfortable and spotlessly clean
Stayed in April 2024
Reviewed: April 12, 2024
Brett
AustraliaThe smell in the bathroom and having to step into the bath to have a shower.
compact neat and tidy. Handy to our event . Everything was good.
Stayed in April 2024
Reviewed: April 10, 2024
Lynn
AustraliaLocation for casino great!
Stayed in April 2024
Reviewed: April 9, 2024
Kerry
AustraliaNothing.
Bed very comfortable, cleanliness and staff very friendly. Check in quick and easy.
Stayed in April 2024
Reviewed: April 8, 2024
Naomi
AustraliaCost
Clean
Stayed in April 2024
Reviewed: April 6, 2024
Norman
Australiaroom service, out all day, return room still not serviced
Stayed in March 2024
Reviewed: April 5, 2024
Anne
Australia2nd Toilet didn’t flush properly and tv remote needed battery replacement
Room was spacious and very convenient
Stayed in April 2024
Reviewed: April 4, 2024
Catherine
AustraliaNo complimentary Free coffee For pass stay
Close to Crown Theatre Staff accomdating Want to please
Stayed in March 2024
Reviewed: April 4, 2024
Rachel
Australiawhen we first arrived we thought the air conditioning was too cold but later realized you have to have it on that cold, 18.5 degrees, because it's a very heavy and too warm quilt. The pillows were too full for us. a pillow selection would be awesome
easy check in, clean, good signage from carpark, secure lift, quiet room, great sleek modern decor except for a painting that looks like it's got stains on it, and it's not that I don't understand art.
Stayed in April 2024
Reviewed: April 4, 2024
Jeanette
AustraliaThe cost is extremely high
Very comfortable and staff friendly
Stayed in April 2024
Reviewed: April 3, 2024
Renitha
AustraliaN/a
Comfortable bed Easy access
Stayed in April 2024
Reviewed: April 2, 2024
Michael
AustraliaRoom. Bit dated and worn.
Convenient location, easy to get in, car parked. Nice dinner and breakfast
Stayed in April 2024
Reviewed: April 2, 2024
Michelle
AustraliaWould have liked little biscuits in with the tea and coffee
Room was clean, good value for money, most staff were very helpful
Stayed in March 2024
Bad Ragaz, Switzerland
Edinburgh, UK
Crofton, Canada
Zagreb, Croatia
Prague, Czech Republic
Varanasi, India
Vecsés, Hungary
Vevey, Switzerland
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content