Reviews of DoubleTree by Hilton Esplanade Darwin This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
116 The Esplanade, Darwin CBD, 0800 Darwin, Australia
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Reviewed: September 5, 2025 · Stayed in August 2025
Verified reviewStaff were friendly, helpful and efficient. Rooms are clean and tidy
Hotel decor felt bland, corporate and lacked colour and warmth
Reviewed: September 5, 2025 · Stayed in August 2025
Verified reviewReviewed: September 5, 2025 · Stayed in August 2025
Verified reviewReviewed: September 5, 2025 · Stayed in September 2025
Verified reviewAll stuff are very friendly and good hospitality.
Reviewed: September 3, 2025 · Stayed in August 2025
Verified reviewThe swimming pool was a winner, staff all very helpful and the Manager was particularly attentive and friendly. Our spacious room had everything we needed with a comfortable bed and good shower. A fault with the door lock to our room was promptly fixed. The breakfast buffet was generous and varied.
The on-going renovations were a little intrusive at times. The restaurant dinner menu was disappointing in that the choices were very ordinary . Frozen barramundi in Darwin seemed a travesty!
Reviewed: September 1, 2025 · Stayed in August 2025
Verified reviewReviewed: August 31, 2025 · Stayed in August 2025
Verified reviewReviewed: August 31, 2025 · Stayed in August 2025
Verified reviewThe pool was fantastic, and the beds were comfortable.
We were awoken by construction banging from 6am on a Saturday morning. It was disappointing the hotel did not advise guests of this prior to their stay (as construction had clearly been going for a long time). We booked the DoubleTree over another hotel as it had declared there was some on-site construction. After arriving at 1am, a solid sleep was imperative.
Reviewed: August 30, 2025 · Stayed in August 2025
Verified reviewReviewed: August 29, 2025 · Stayed in August 2025
Verified reviewReviewed: August 29, 2025 · Stayed in August 2025
Verified reviewGreat location, loved the terrace by the pool, great breakfast, good variety of food and wine at the restaurant, staff were friendly and helpful.
Reviewed: August 25, 2025 · Stayed in August 2025
Verified reviewReviewed: August 25, 2025 · Stayed in August 2025
Verified reviewClean and comfortable
I’m undergoing works scaffolding around the front.
Dear Kym, Thank you for taking the time to leave some feedback regarding your recent stay at DoubleTree by Hilton Esplanade Darwin. We are so pleased to hear that you found our location convenient and appreciated the cleanliness and comfort during your stay. We understand that the ongoing construction may have impacted the overall ambiance, and we sincerely appreciate your patience and understanding during this period. These improvements are part of our ongoing commitment to improving our guest experience, and we look forward to welcoming you back to enjoy the completed upgrades on your next visit. Thank you once again for your valuable feedback and for choosing to stay with us. Kind regards, DoubleTree by Hilton Esplanade Darwin Team
Dear Kym, Thank you for taking the time to leave some feedback regarding your recent stay at DoubleTree by Hilton Esplanade Darwin. We are so pleased to hear that you found our location convenient and appreciated the cleanliness and comfor… Show more
Reviewed: August 24, 2025 · Stayed in August 2025
Verified review34 metre pool so I could do my laps
Nothing - it was great
Dear Nicole, Thank you very much for taking the time to share your rating and experience with us. We are delighted to hear that you enjoyed your stay and appreciated our prime location and amenities. Providing a comfortable and memorable experience for our guests is always our top priority, and we are glad to have met your expectations. We look forward to welcoming you back to DoubleTree by Hilton Darwin in the near future and provide you with another enjoyable experience. Kind regards, DoubleTree by Hilton Esplanade Darwin Team
Dear Nicole, Thank you very much for taking the time to share your rating and experience with us. We are delighted to hear that you enjoyed your stay and appreciated our prime location and amenities. Providing a comfortable and memorable… Show more
Reviewed: August 23, 2025 · Stayed in August 2025
Verified reviewLocation was good and the bed was very comfortable. Staff at the reception was very nice.
Service at the pool bar could be improved. Several times we ordered from the pool or from room service and we always had to go to the bar or call for them to pick up the order. Kind of defeats the purpose of ordering with a QR
Dear Ameixinha, Thank you for taking the time to share your feedback. I am glad to hear that you enjoyed your stay and appreciated our convenient location. Its wonderful to know that our reception team made a positive impression. However, I apologize for the inconvenience you experienced with the pool bar and room service ordering process. Your comments regarding the ordering system have been noted, and we will be reviewing them to improve the efficiency and convenience of our service. We truly appreciate your valuable feedback and look forward to the opportunity to welcome you back in the future for a more enjoyable experience. Kind regards, Todd Grierson Cluster General Manager
Dear Ameixinha, Thank you for taking the time to share your feedback. I am glad to hear that you enjoyed your stay and appreciated our convenient location. Its wonderful to know that our reception team made a positive impression. However… Show more
Reviewed: August 23, 2025 · Stayed in August 2025
Verified reviewStaff very accommodating Laura was very helpful
Nothing comes to mind
Dear Michael, Thank you for taking the time to share your feedback. I am pleased to hear that you enjoyed your stay and found our team, particularly Laura, to be accommodating and helpful. We truly appreciate your kind words and look forward to welcoming you back to DoubleTree by Hilton Darwin in the near future. Kind regards, Todd Grierson Cluster General Manager
Dear Michael, Thank you for taking the time to share your feedback. I am pleased to hear that you enjoyed your stay and found our team, particularly Laura, to be accommodating and helpful. We truly appreciate your kind words and look forwa… Show more
Reviewed: August 23, 2025 · Stayed in August 2025
Verified reviewRoom was very comfortable..we had a complimentary upgrade to suite which was great. Having 2 toilets was a bonus. The pool was awesome & buffet breakfast was great every morning.
Breakfast was great except the scrambled eggs were not good at all.
Dear Kathy, Thank you for taking the time to share your experience about your recent stay at DoubleTree by Hilton Esplanade Darwin. We are delighted to hear that you had a relaxing stay with us. Providing a comfortable and enjoyable experience is always our goal, and its wonderful to know that your time with us met those expectations. We truly appreciate you choosing to stay with us and look forward to welcoming you back in the future. Kind regards, DoubleTree by Hilton Esplanade Darwin Team
Dear Kathy, Thank you for taking the time to share your experience about your recent stay at DoubleTree by Hilton Esplanade Darwin. We are delighted to hear that you had a relaxing stay with us. Providing a comfortable and enjoyable experi… Show more
Reviewed: August 21, 2025 · Stayed in August 2025
Verified reviewReviewed: August 21, 2025 · Stayed in August 2025
Verified reviewMy favourite place to stay in Darwin for business. Everything is very efficient and the hotel has a great pool with bar with a well times happy hour, fast and easy breakfast set up and the rooms are very quiet and cool. Also the parking set up is good albeit some work going on in that area on this visit. Given the flight regime to and from Adelaide, the later check out of 12pm at any Doubletree works great here for me. It gives me a base for the day when I fly back late and allows somewhere to do some work and calls instead of just a cafe.
Just starting to look a little dated but I see an upgrade is underway just as I checked out. The breakfast is a big lacklustre but I can see they are trying to add some interest to it. The front desk can be slow service. Foxtel wouldn't kill them especially to watch AFL content
Dear Ben, Thank you for taking the time to share your detailed feedback. We are delighted to be your preferred choice for business travel and truly appreciate your recognition of our facilities and service. It’s great to hear that the extended checkout time accommodates your schedule. We truly value your constructive feedback regarding areas for improvements. As we are currently undergoing property upgrades, we are confident these improvements will further improve our guest experience. Thank you once again for your continued support. We look forward to welcoming you back to DoubleTree by Hilton Darwin soon. Kind regards, Todd Grierson Cluster General Manager
Dear Ben, Thank you for taking the time to share your detailed feedback. We are delighted to be your preferred choice for business travel and truly appreciate your recognition of our facilities and service. It’s great to hear that the exte… Show more
Reviewed: August 20, 2025 · Stayed in August 2025
Verified reviewThe breakfast and variety was excellent,
The noise of construction on a week day morning. Some of the towels were tattered and sheeting was stained
Dear Marcelle, Thank you for taking the time to leave some feedback regarding your recent stay at DoubleTree by Hilton Esplanade Darwin. We are pleased to hear that you found our location convenient, enjoyed the breakfast variety, and appreciated the service provided by our team. We sincerely apologize for the inconvenience caused by the construction noise and the condition of towels and linens during your stay. Please be assured that your feedback has been shared with the relevant teams, and we are taking steps to address these concerns promptly. We appreciate your understanding and hope to have the opportunity to welcome you back for a more comfortable experience in the future. Kind regards, DoubleTree by Hilton Esplanade Darwin Team
Dear Marcelle, Thank you for taking the time to leave some feedback regarding your recent stay at DoubleTree by Hilton Esplanade Darwin. We are pleased to hear that you found our location convenient, enjoyed the breakfast variety, and appr… Show more
Reviewed: August 19, 2025 · Stayed in June 2025
Verified reviewReviewed: August 19, 2025 · Stayed in July 2025
Verified reviewReviewed: August 19, 2025 · Stayed in July 2025
Verified reviewGreat spot, little expensive but we enjoyed our stay!
Dear Adam, Thank you for taking the time to leave some feedback regarding your recent stay at DoubleTree by Hilton Esplanade Darwin. We appreciate your comments, and we are glad that you had an enjoyable stay at the hotel. Thank you for your review. We look forward to the opportunity to welcome you back to DoubleTree on a future occasion. Kind regards, DoubleTree by Hilton Esplanade Darwin Team
Dear Adam, Thank you for taking the time to leave some feedback regarding your recent stay at DoubleTree by Hilton Esplanade Darwin. We appreciate your comments, and we are glad that you had an enjoyable stay at the hotel. Thank you for y… Show more
Reviewed: August 16, 2025 · Stayed in August 2025
Verified reviewLocation was good as was the pool area
$540 a night to stay yet there was- No after hours room service? No free internet? No complimentary water (but the tags were in the room)? No sign of the magic “cookies” that are spruiked about on the in room TV - do they even exist? Had to ask 3 times for a spare blanket? No courtesy bus to and from the airport? Room cleaning was sub standard for $540 a night
Dear Gary, Thank you for taking the time to share your feedback. We are truly sorry to hear that your experience did not meet your expectations, and we want to extend our sincere apologies. This is certainly not the level of service we aim to provide, and we understand how disappointing this must have been. Please be assured that your comments have been shared with the relevant teams for immediate review and action. We sincerely appreciate you bringing these concerns to our attention, as it helps us identify areas for improvement. Your feedback is incredibly valuable to us, and we hope to have the opportunity to welcome back in the future for a more enjoyable stay. Kind regards, DoubleTree by Hilton Esplanade Darwin Team
Dear Gary, Thank you for taking the time to share your feedback. We are truly sorry to hear that your experience did not meet your expectations, and we want to extend our sincere apologies. This is certainly not the level of service we aim… Show more
Reviewed: August 15, 2025 · Stayed in August 2025
Verified reviewHouse keeping staff were so good
The price of cocktails even during happy hour , but $22.00 if bit over top up the road $5.50 for l/lime and bitters and 12.60 for Aperol/spritz in happy hour up the road . The poster in lifts 1cocktail $18.00 or 2 for $32.00 don’t exist (see Staff)
Dear Gayle, Thank you for taking the time to share your feedback. I am delighted to hear that you enjoyed your stay, and especially pleased that our housekeeping team made such a positive impression. Your kind words will be certainly shared with them. We are sorry to hear of your disappointment regarding cocktail pricing and the promotional signage. We understand how important clarity and value are to our guests, and we regret any confusion this may have caused. Your comments have been shared with the relevant team to ensure that promotional materials are accurate and consistently communicated. We truly value your insights, as it help us continue to improve our guest experience. We look forward to the opportunity to welcome you back to DoubleTree by Hilton Esplanade Darwin in the near future. Warm regards, Todd Grierson Cluster General Manager
Dear Gayle, Thank you for taking the time to share your feedback. I am delighted to hear that you enjoyed your stay, and especially pleased that our housekeeping team made such a positive impression. Your kind words will be certainly shar… Show more