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  5. Reviews of El Lago Waters Hotel

Reviews of El Lago Waters Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

41 The Entrance Rd, 2261 The Entrance, Australia

#103 of 105 hotels in The Entrance

Guests' Choice

Review Score

Based on 26 hotel reviews

4.0

Score breakdown

  • Cleanliness

    5.2

  • Comfort

    5.3

  • Location

    7.7

  • Facilities

    4.5

  • Staff

    6.6

  • Value for money

    5.3

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: September 14, 2025

    3.0
    Very dirty, unsafe.
    • Business trip
    • Solo traveler
    • Standard Double Room with Lake View
    • Stayed 1 night
    • Submitted from a mobile device

    Room was filthy, covered in previous stays pubic hairs all over bathroom, mould, floors dirty, sink dirty, pool empty and had booked it specifically for the pool, no heads up. Druggos hanging around everywhere , wouldn’t suggest leaving your room alone at night and beware parking your car in hotel parking, very dodgy.

    Location great, staff friendly.

    Stayed in September 2025

  • Reviewed: September 7, 2025

    5.0
    Fair
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Unfortunately first room we got was dirty with towels still everywhere and a pair of men’s boxers in the middle of the room, seemed as tho it hadn’t been cleaned after last person checked out

    Nice location. Staff very nice

    Stayed in September 2025

  • Reviewed: August 31, 2025

    3.0
    Very very poor
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    No plug for bath in family room The pool was closed Mould in bathroom  Bath dirty Ceiling vent falling out  Only 1 cup, 3 glasses for a family room No plates or cutlery  Beds older than the ark Mattresses bottomed out Broken chair  Crappy pillows, no extras available Run down in most parts No screens on windows level 3 Hot tap has blue ring on top Not secure as people could come and go as they like Reception closed at 6pm and doesn't open up until 10am probably for a good reason so people can not complain as I'm sure people would Overall very very poor

    Close to everything

    Stayed in August 2025

  • Reviewed: September 23, 2025

    1.0
    Hell in Paradise
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    It appears housing commission are living here. They were loud and look like they're on drugs. My Tesla alerted me numerous times when people were looking into the car multiple nights. The plumbing sings loudly when people are using the water. Woke me multiple times. This is not holiday accommodation its a half way house for loosers.

    Very cheap! The bed was comfortable.

    Stayed in September 2025

  • Reviewed: September 19, 2025

    6.0
    They are trying to restore it to its previous grand state. However the brochure doesn't reflect, it's sad state
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights
    • Submitted from a mobile device

    On arrival - it's run down & looks grotty, we wondered if we made a mistake. The pool wasn't available- it was under repair. The bbq wasn't usable. The tennis court wasn't operational. The bedroom windows weren't clean. We didn't have enough cups for the 3 of us (2 cups & 2 glasses). There wasn't a spoon or a stirrer for cuppas.

    Our room was clean. The staff were pleasant. The other room was revamped and truly delightful with a balcony looking over the pool.

    Stayed in September 2025

  • Reviewed: September 16, 2025

    6.0
    Lovely place where it’s situated they need to just let people know that the pool is under maintenance plus the barbecue
    • Leisure trip
    • Couple
    • Standard Double Room with Lake View
    • Stayed 1 night
    • Submitted from a mobile device

    The property is run down but you can see they are trying to upgrade like the pool they are working on that but didn’t appreciate the guy that was sanding the paint off the pool started just as we checked in the noise and his loud music was not nice. Couldn’t sit out on the balcony plus he started again around 8pm on a Monday night that was weird

    Close to everything

    Stayed in September 2025

  • Reviewed: September 7, 2025

    2.0
    Very Poor
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    The pool was empty. No tv, no working aircon. Beds rocked when laying on them. Hotel looked nothing like the photos, the whole hotel could use some TLC.

    The location was great.

    Stayed in September 2025

  • Reviewed: August 31, 2025

    2.0
    Very Poor
    • Leisure trip
    • Couple
    • Standard Double Room with Lake View
    • Stayed 1 night
    • Submitted from a mobile device

    In very bad condition

    Slight view of water

    Stayed in August 2025

  • Reviewed: August 31, 2025

    1.0
    Horrible. But the night receptionist guy was really great.
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    WILL NEVER RECOMMEND!!! The room was run down and dirty. Mould in the bathroom walls and on the shower curtains. Stains on sheet and the room smelled sweaty. Sliding door was old and rusty. Booked for 2 nights but only stayed for one.

    Stayed in August 2025

  • Reviewed: August 25, 2025

    1.0
    Would never stay there again and would not recomend anyone else to stay there its unhealthy.
    • Leisure trip
    • Couple
    • Standard Double Room with Lake View
    • Stayed 1 night

    The room smelt musty,thew couch was dirty,sticky.no hooks in bathroom to hang towels,shower was terrible.the car park was a muddy wet mess. Looks nothing like the photos on the Website.

    Nothing.

    Stayed in August 2025

  • Reviewed: August 24, 2025

    9.0
    Booked stay online 15 mins before we showed up, nothing was a problem, staff were courteous and helpful
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    No real problems

    Ease of access, available at short notice, close to everything

    Stayed in August 2025

  • Reviewed: August 22, 2025

    1.0
    Very Poor
    • Family with young children
    • Executive Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The hole place filthy

    Nothing

    Stayed in August 2025

  • Reviewed: August 18, 2025

    1.0
    Would not recommend this to my worse enemy
    • Leisure trip
    • Solo traveler
    • Standard Double Room with Lake View
    • Stayed 2 nights
    • Submitted from a mobile device

    had to change rooms as aircon didn’t work, then next room shower was lucky to have a drizzle of water come out and the tap dripped really bad also couldn’t watch the TV as it kept glitching constantly. had a maintenance guy just walk into the room without even a knock and he wasn’t called by me as he came to the wrong room and being a female on her own this was quite scary. Felt unsafe as they didn’t close any of the main doors so any random could come through any part of the corridors on each level. Also had kids running riot through the afternoon and evening letting off multiple stink bombs and then also deciding to the play knock and run late in the evening. The whole facility was a wreck

    nothing

    Stayed in August 2025

  • Reviewed: August 18, 2025

    1.0
    Never stay here you are not safe ever
    • Business trip
    • Group
    • Executive Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Everything. Run down falling apart. The night manager thinks he runs the world. Seen someone get removed in the most inappropriate way possible in the middle of the night. For no reason at all

    Nothing at all not even the staff

    Stayed in August 2025

  • Reviewed: August 13, 2025

    1.0
    Very Poor
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Everything

    It's a hell hole

    Stayed in August 2025

  • Reviewed: August 11, 2025

    7.0
    Good
    • Business trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The staff member who helped us with our late arrival was exceptional, extremely helpful and kind

    Stayed in July 2025

  • Reviewed: August 31, 2025

    5.0
    Good enough for a quick overnight stay or budget accommodation with a few flaws.
    • Leisure trip
    • Group
    • Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    Room was clean but walls need a quick touch up paint in a few spots otherwise lying in bed the view and walls n bed was pleasant to look at . Bathroom Bathroom needs grout silicone removed as mouldy . Otherwise bearable and ok Pool was being re done Outside road needs repair but ok Bricks in front of fence look like they are falling down.

    Fantastic location I had a great one night stay Because of the location n was cheap n fun night out with a friend . It was a bright n sunny room with some water n pine tree views which made me feel happy. If you are after a cheap room for travelling and are out alot its good enough. If you are after luxury definitely not. lying in bed the view and walls n bed was pleasant to look at . Bathroom needs grout silicone removed and as mouldy . Otherwise bearable and ok Pool was being re done Outside road needs repair but ok Bricks in front of fence look like they are falling down.

    Stayed in August 2025

  • Reviewed: August 11, 2025

    1.0
    Change the rating to a 1 Star, 3.8 is a big a load of crap
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    It was the scariest place I’ve ever stayed, doors were kicked it, no security, scary people hanging around all the time,

    Nothing,

    Stayed in August 2025

  • Reviewed: August 27, 2025

    4.0
    Disappointing
    • Business trip
    • Solo traveler
    • Standard Double Room with Lake View
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in August 2025

  • Reviewed: August 23, 2025

    5.0
    Fair
    • Leisure trip
    • Solo traveler
    • Standard Double Room with Lake View
    • Stayed 2 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in August 2025

  • Reviewed: September 22, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room with Lake View
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in September 2025

  • Reviewed: September 22, 2025

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Standard Double Room with Pool View
    • Stayed 1 night

    There are no comments available for this review

    Stayed in September 2025

  • Reviewed: September 14, 2025

    1.0
    Very Poor
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in September 2025

  • Reviewed: September 14, 2025

    7.0
    Good
    • Couple
    • Standard Double Room with Lake View
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in September 2025

Showing 1 - 25

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