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Reviews of The Esplanade Resort And Spa 4 stars

1 Esplanade, 3909 Lakes Entrance, Australia

#51 of 94 hotels in Lakes Entrance

Guests' Choice

Review score

Based on 1791 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.4

  • Location

    8.8

  • Facilities

    8.2

  • Staff

    8.5

  • Value for money

    7.8

  • Free WiFi

    7.4

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Showing 1 – 25

  • Reviewed: 17 April 2024

    9.0
    Spoilt in every way
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 6 nights
    • Submitted via mobile

    Onsite car parking spaces a little too tight for people with accessibility needs

    The location was perfect. It was within walking distance to shops, fishing, rivers, cruises, and picnic areas.

    Stayed in April 2024

  • Reviewed: 14 April 2024

    8.0
    Relaxing, comfortable, close to all shops , tourists stuff
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    I can’t say , I didn’t like anything

    It was quiet , bed was comfortable, having cafe and restaurant to go to onsite after a big drive was convenient and less stressful.

    Stayed in April 2024

  • Reviewed: 13 April 2024

    8.0
    Enjoyed our stay, walked into main center a few times, nice walk along the lake.
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 4 nights

    TV in bedroom did not have a remote, when one was supplied only for netflix etc, but tv would not accept, so that was disappointing, and tv in lounge had text on it all the time, i would cut it out, but came up each time chanel was changed

    view over the back/side of the property, car park and bins, could just see the lake from our room, but other wise room very comfortable. Pool looked good, too cold for outdoor pool, and inside one looked good, but full of kids, I didnt realise when booking it was still school holidays,. Loved the happy hour drinks, and we ate in the restaurant twice, and food was excellent.

    Stayed in April 2024

  • Reviewed: 7 April 2024

    8.0
    Satisfactory
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Time to update the facility - needs new carpets in the elevator and common areas.

    Swimming pool

    Stayed in April 2024

  • Reviewed: 7 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    The hot water ran out on one of the nights

    Stayed in April 2024

  • Reviewed: 2 April 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Hotel Double Room
    • Stayed 1 night
    • Submitted via mobile

    Kitchen closed so early

    Stayed in March 2024

  • Reviewed: 31 March 2024

    8.0
    Enjoyed our stay this is the 2 nd time we have stayed.
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Police had road blocked with the .o5 cars and had to walk across main rd to the entrance as no car parks at front of entrance a/v

    I didn't have breakfast there.evening meal lovely.

    Stayed in March 2024

  • Reviewed: 28 March 2024

    8.0
    enjoyed our mini break away
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 3 nights

    nothing

    everything was great

    Stayed in March 2024

  • Reviewed: 18 March 2024

    9.0
    It was great value and a very convenient location and a great restaurant downstairs
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Small issue was no ceiling fans in the bedrooms or air conditioning. There was air conditioning in the living areas

    The property was very clean. the beds were comfortable and the facilities great.

    Stayed in March 2024

  • Reviewed: 12 March 2024

    8.0
    Great place to visit and to return to
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 3 nights

    A little rust on windows and the split systems

    Great location, good size apartments

    Stayed in March 2024

  • Reviewed: 8 March 2024

    9.0
    Very comfortable and good location
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    All ok

    Breakfast wasn’t included so had our own.

    Stayed in March 2024

  • Reviewed: 7 March 2024

    7.0
    Good but not impressed, no air con in bedrooms.
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 2 nights

    The room view was not what we expected, there is no air-conditioning in the room and one in the living room is not sufficient, especially during summer. I had to ask the fan on the 2nd day but 1st night we didn't have proper sleep.

    Good location, easy access to everything, nice restaurant and bar.

    Stayed in March 2024

  • Reviewed: 2 March 2024

    8.0
    Overall a lovely place to stay.
    • Leisure trip
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 7 nights

    Non-functioning tv in the bedroom - the remote wouldn't work.

    Room with a view of the pool was great. Well equipped, clean apartment. Good quiet location. Aldi was a 5 minute walk for food,drinks, etc.

    Stayed in February 2024

  • Reviewed: 20 February 2024

    9.0
    excellent accommodation very reasonable. Happy hour great idea. Handy to shops and trawlers to prawn
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 3 nights

    all good

    Stayed in February 2024

  • Reviewed: 20 February 2024

    9.0
    Excluding no power for 24 hrs ( out of their control) enjoyed our stay
    • Leisure trip
    • Couple
    • One Bedroom Family Apartment
    • Stayed 4 nights
    • Submitted via mobile

    Mattress to firm and bedrooms to hit - need fan or aircon in the bedroom

    Room was great, clean but mattress was to firm and could of had either a fam or air con in bedrooms as was to hot at night to sleep comfortably Service at the restaurant but young curly blonde girl was absolutely fantastic- friendly, helpful Don’t know her name sorry

    Stayed in February 2024

  • Reviewed: 16 February 2024

    8.0
    Nice hotel but needs a good restaurant
    • Leisure trip
    • Family with young children
    • One Bedroom Family Apartment
    • Stayed 2 nights
    • Submitted via mobile

    When we were there there was a huge typhoon and the whole town had a blackout. Since the doors were electronic, some people couldn’t go in the building stuck outside due to their cards not working or the door sensor weren’t working. Lift wasn’t working too and the 2 buildings somehow weren’t connected so to get in from outside we had to go out again under the strong rain into the storm then run to the other door. Was dangerous and so inconvenient for us. No emergency light in the room and no generator. their restaurant stopped serving food due to the blackout too so we weren’t able to have dinner that night since we couldn’t move around with the typhoon. Staff not even apologetic that we can no longer have dinner. So we slept in the dark on empty stomach. Not a good experience. Please provide emergency light for each apartment

    Great location just walking distance from the main town center, many restaurants nearby, grocery too. Amenities were great, our room feels like home away from home, it has everything we need and huge in size too. Pool and SPA were fantastic.

    Stayed in February 2024

  • Reviewed: 12 February 2024

    9.0
    Excellent service , thoroughly enjoyed it .
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 3 nights

    The bed was to hard . Windows we’re jammed , they need spraying with WDForty .

    Staff very accommodating. As I was handicapped the room was very close to elevator . Lovely and quiet .

    Stayed in February 2024

  • Reviewed: 9 February 2024

    9.0
    Very pleasant stay.
    • Leisure trip
    • Family with young children
    • Three Bedroom Family Apartment
    • Stayed 3 nights

    Kids entering pool that were not staying at the resort.

    Early check in. Spacious apartment with a nice view. Good pool. Nice food served in cafe and great happy hour.

    Stayed in February 2024

  • Reviewed: 30 January 2024

    7.0
    It was a nice place yo stay and we would have spent more money on food if it was available
    • Leisure trip
    • Family with young children
    • One Bedroom Family Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast menu

    Could have been a better breakfast toasted sandwiches are not that great

    Stayed in January 2024

  • Reviewed: 25 January 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Three Bedroom Family Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Price

    Room was very clean

    Stayed in December 2023

  • Reviewed: 25 January 2024

    8.0
    Served its purpose
    • Leisure trip
    • Solo traveller
    • Hotel Double Room
    • Stayed 1 night
    • Submitted via mobile

    Clean

    Stayed in January 2024

  • Reviewed: 23 January 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    It’s overpriced small town hotel.

    It’s were close to main road as we were driving to Melbourne.

    Stayed in January 2024

  • Reviewed: 13 January 2024

    9.0
    Loved this place. Felt like home
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Stovetop wasn’t great! Took a while to cook hamburger patties

    Very spacious apartment with great 360 degree views. Large TV with access the streaming services for a rainy day!

    Stayed in January 2024

  • Reviewed: 2 January 2024

    7.0
    Mostly good, some minor issues that ruined it a bit.
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    The lift not working for a day. I know these things can happen but having to walk up 4 floors with a dodgy ankle was not pleasant. Car park situation, I get that it’s first in best dressed, but shouldn’t you atleast have enough parka to cater for guests. Parking on the street is not acceptable.

    Staff Pools and spa

    Stayed in January 2024

Showing 1 – 25

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