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Reviews of The Sebel Pinnacle Valley 4 stars

1 Mimosa Drive, 3724 Merrijig, Australia

#3 of 9 hotels in Merrijig

Guests' Choice

Review score

Based on 60 hotel reviews

9.2

Score breakdown

  • Cleanliness

    9.6

  • Comfort

    9.4

  • Location

    9.2

  • Facilities

    9.2

  • Staff

    9

  • Value for money

    8.7

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Showing 1 - 52

  • Reviewed: 15 September 2018

    8.3
    The grounds of the property and its location is just...
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights

    The only down side is upon our entry we were greeted with a strong smell of Indian cooking. Our room stunk! Being Indian myself, I'd consider myself a suitable authority on determining this. Perhaps the previous guests had take away and the smell lingered.

    The grounds of the property and its location is just beautiful. Staff were helpful when we arrived prior to check in as we were taking an organised bus to the Mt Buller.

    Stayed in September 2018

  • Reviewed: 10 September 2018

    6.7
    Clean bedroom and nice location.
    • Leisure trip
    • Group
    • Two-Bedroom Apartment (3 Adults)
    • Stayed 2 nights

    spa wan't clean enough and too much chemical in the water, restaurant was closed on Monday- Tuesday for lunch. the extra couch bed was not comfy enough to use! kitchen equipment wasn't complete as there was no salt/pepper/sugar.

    Clean bedroom and nice location.staff was friendly as well. Mini golf, rowing and other internment was great.

    Stayed in August 2018

  • Reviewed: 25 June 2018

    10
    The bed was huge and so comfortable.
    • Leisure trip
    • Solo traveller
    • Standard King Room
    • Stayed 2 nights
    • Submitted via mobile

    Absolutely nothing!

    The bed was huge and so comfortable. The staff were amazingly friendly, including the Restaurant staff. There is a bus service from Mansfield that picks you up from the front office to take you up to Mr.Bulla and drops you back off again. I'm doing it all again next year!

    Stayed in June 2018

  • Reviewed: 16 April 2018

    10
    Very Enjoyable Relaxing Gettaway !
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night

    The restaurant was understaffed & slow to bring out meals . The staff were very friendly & tried their best to give good service but was let down by faulty ordering system & under staffing in the kitchen .

    Fantastic location with beautiful views to the Mountain & surrounding forest . Very relaxing environment with everything on hand to chill out or have fun with the recreational facilities. Tesla charging station was a huge bonus , room was clean , spacious & has all you need for a comfortable stay . The bed was very comfortable , bathroom was prefect with good complimentary toiletries.

    Stayed in April 2018

  • Reviewed: 15 April 2018

    9.2
    Country paradise
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 3 nights
    • Submitted via mobile

    The restaurant was excellent and the food was fabulous but the menu was a little limited for us.

    We will revisit. It was perfect for our getaway from the world. Quiet, peaceful, stunning views across the valley, lovely grounds to roam around. There was plenty to do for those who wanted to be active and a lovely deck to sit on for those wanting to do nothing! The kangaroos like to hangout nearby too and are almost as friendly as the staff.

    Stayed in April 2018

  • Reviewed: 9 April 2018

    9.6
    I was there for a trail run at Buller and thus needed a good...
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night

    I was there for a trail run at Buller and thus needed a good sleep the night before. It was one of the comfiest beds and I slept better than I have in months. I was very grateful that the staff were happy for me to come back after the run and use a shower in reception. The shower off reception wasnt great as the temperature was very variable but still much better than driving all the way back to melbourne after a 3 hour run.

    Stayed in April 2018

  • Reviewed: 8 February 2018

    10
    A great place, with plenty to do and suit your needs.. Well presented and very welcoming :)
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    The restaurant only had small amount of variety on the menu and it was a little expensive.. And it did take a while I get our meals but they were still delicious by all means..

    I loved the room because it was fully self contained and the decor was beautiful and well themed.. The grounds were immaculate and I loved the mini golf, paddle boating, spa, pool and sauna!! I will definitely be going back again!!!

    Stayed in February 2018

  • Reviewed: 14 November 2017

    10
    The hotel is set in a beautiful location.
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights
    • Submitted via mobile

    It’s a minor thing, but it would be nice to have the option of in-room wifi.

    The hotel is set in a beautiful location. We were fortunate to be there at a quiet time so the natural beauty was at its finest. The hotel facilities were of a high standard and well kept. The room facilities were great and the kitchenette enhances the attractiveness of the property. I also loved the fact that we were close to Mt Buller.

    Stayed in November 2017

  • Reviewed: 5 September 2017

    10
    Great place to escape and relax from Melbourne.
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights

    The hotel is located in an amazing spot. The staff was so friendly, specially Alisha who helped so much with all our questions. Great food at the restaurant.

    Stayed in September 2017

  • Reviewed: 28 June 2017

    9.6
    Food was awesome, great facilities and value for your money.
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights
    • Submitted via mobile

    Reception everywhere else except the rooms and building of the main hotel.

    Food was awesome, great facilities and value for your money. Also good Location, only 10 minute drive into town and 30 mins to mt Buller.

    Stayed in June 2017

  • Reviewed: 13 June 2017

    9.6
    Luxury in the bush!!
    • Leisure trip
    • Group
    • Standard King Room
    • Stayed 3 nights
    • Submitted via mobile

    Whole property was beautiful!! Rooms stunning! We were in a 1 bedroom corner room and it was absolutely stunning!! Spacious, well appointed, beautiful bath and shower, comfy bed with beautiful crisp white linen!! Can't rate the room highly enough! Reception was warm And friendly as was all contact leading up to the day we arrived. Vikki was a delight and couldn't help us any more than she did. Thanks for a great weekend!!

    Stayed in May 2017

  • Reviewed: 14 October 2016

    9.6
    This property has had a complete makeover which was needed.
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 3 nights

    There was nothing not to like.

    This property has had a complete makeover which was needed. Happy to say the bed was very comfortable than last time we visited. We really enjoyed our stay.

    Stayed in October 2016

  • Reviewed: 8 September 2018

    10
    Liked how easy it was to find and then travel to Mt Buller
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 5 nights
    • Submitted via mobile

    N/A

    Breakfast and dinner staff service was 10 plus all staff we meet elsewhere where good at assisting

    Stayed in September 2018

  • Reviewed: 2 September 2018

    8.8
    Good rooms & friendly, helpful staff
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment (2 Adults)
    • Stayed 3 nights
    • Submitted via mobile

    Spa/sauna area was tired & underserviced.

    Good rooms & friendly, helpful staff

    Stayed in September 2018

  • Reviewed: 26 August 2018

    9.2
    It would be best if the room was service in the second day...
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    It would be best if the room was service in the second day we stayed there

    Stayed in August 2018

  • Reviewed: 26 August 2018

    9.6
    would have been better if both spas had been in operation.
    • Leisure trip
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 5 nights

    would have been better if both spas had been in operation.

    Stayed in August 2018

  • Reviewed: 16 August 2018

    9.6
    Friendly accomodating staff
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights
    • Submitted via mobile

    No reception in rooms, no in room entertainment e.g Netflix or movies. The spas are separated for male and female.

    Friendly accomodating staff

    Stayed in July 2018

  • Reviewed: 28 July 2018

    8.8
    Modern and efficient room. Wonderful stay, good weather, getting close to the wild kangaroo.
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing, eh, the price..

    Happy hour in the lounge, sauna and hot bath, kangaroo on the lawn, kitchen in my room.

    Stayed in July 2018

  • Reviewed: 26 July 2018

    6.7
    Not much to say. Enjoyed being there but not the experiences I have had to deal with
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 3 nights
    • Submitted via mobile

    The fact that they charged me twice and 5 days later I still don’t have my money returned

    The stay area

    Stayed in July 2018

  • Reviewed: 24 June 2018

    8.8
    Fantastic room only 20 mins from Mt Buller by car.
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 5 nights

    Fantastic room only 20 mins from Mt Buller by car.

    Stayed in June 2018

  • Reviewed: 15 June 2018

    10
    Beautiful Accomodation
    • Leisure trip
    • Group
    • Standard King Room
    • Stayed 1 night

    The size of the rooms are too small.

    The facilities are good and the staff are friendly. Food at the restaurant is good.

    Stayed in May 2018

  • Reviewed: 12 June 2018

    9.2
    Great location and lots of nature
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights
    • Submitted via mobile

    NA

    Great location and lots of nature

    Stayed in June 2018

  • Reviewed: 2 June 2018

    10
    Menu selection
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment (4 Adults)
    • Stayed 1 night
    • Submitted via mobile

    Menu selection

    Stayed in May 2018

  • Reviewed: 13 April 2018

    10
    Great spot to stay for access to Mt Buller.
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights
    • Submitted via mobile

    Spacious and well appointed appartment in a stunning location.

    Stayed in April 2018

  • Reviewed: 9 April 2018

    10
    Perfect. We will come back.
    • Group
    • Standard King Room
    • Stayed 1 night

    -

    Wonderful location. Excellent facilities and briilliant service from lovely, helpful and friendly staff.

    Stayed in April 2018

  • Reviewed: 14 February 2018

    9.2
    good value
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night

    NA

    Did not stay for breakfast

    Stayed in February 2018

  • Reviewed: 23 January 2018

    10
    The decor was beautiful
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Having to go home

    The decor was beautiful The pool was lovely Staff were wonderful

    Stayed in January 2018

  • Reviewed: 6 December 2017

    7.1
    Large comfortable bef
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights
    • Submitted via mobile

    Spa facilities

    Large comfortable bef

    Stayed in December 2017

  • Reviewed: 29 November 2017

    9.6
    Excellant restaurant and property
    • Leisure trip
    • Solo traveller
    • Standard King Room
    • Stayed 3 nights

    Excellant restaurant and property

    Stayed in November 2017

  • Reviewed: 24 November 2017

    8.8
    Staff were great and the pool side was wonderful
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 1 night

    Staff were great and the pool side was wonderful

    Stayed in November 2017

  • Reviewed: 29 October 2017

    10
    Great, just the relax we needed with our friends
    • Leisure trip
    • Group
    • Standard King Room
    • Stayed 2 nights
    • Submitted via mobile

    Review the location of the toilet roll holder, invisible when sitting on the seat,

    Great relaxed location, great spacious site

    Stayed in October 2017

  • Reviewed: 8 May 2017

    9.2
    Brad at the restaurant was really nice!
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment (4 Adults)
    • Stayed 2 nights
    • Submitted via mobile

    Brad at the restaurant was really nice!!

    Stayed in May 2017

  • Reviewed: 26 October 2016

    9.2
    Excellent Local Resort.
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 3 nights

    Fantastic amenities, Friendly and helpful staff, excellent function facilities.

    Stayed in October 2016

  • Reviewed: 7 October 2016

    10
    Perfect for a couple getaway or a easy snow retreat
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    No negatives

    Absolutely beautiful resort in a stunning location with 5 star facilities and a beautiful restaurant

    Stayed in September 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 13 December 2015

    10
    The beds were sooooo comfortable, pillows excellent &...
    • Leisure trip
    • Couple

    Bugs were able to get through our fly wire screen hence our ceiling was covered in bugs. The fly wire needed a clean as well lots of spider webs!

    The beds were sooooo comfortable, pillows excellent & lovely crisp clean sheets!! Great quality products in the bathroom. Excellent equipment in the kitchen

  • Reviewed: 19 October 2015

    7.1
    The rooms were very well decorated and furnished the beds...
    • Leisure trip
    • Couple

    Pillows very bad, bring your own. In the photos on the website it looks like there is a lovely big window in the apartment, there was only a small window overlooking the carpark. I would have thought that photos of a property should represent the majority of the rooms not the the minority.

    The rooms were very well decorated and furnished the beds were very comfortable and the location beautiful. The restaurant was very good.

  • Reviewed: 21 August 2015

    9.6
    Amazing Facilities and very friendly staff.
    • Leisure trip
    • Couple

    We were there for a week and our room wasn't serviced to replace tea/coffee ect

    Amazing Facilities and very friendly staff. The fire place in the main building was great

  • Reviewed: 13 August 2015

    8.8
    The room and facilities were awesome.
    • Leisure trip
    • Couple

    The dinner menu could have been more inventive at the restaurant.

    The room and facilities were awesome. Keen to go back again in summer as theyhave a pool, mini golf and plenty of other activities.

  • Reviewed: 11 August 2015

    10
    We could not tell there was anyone else there.
    • Leisure trip
    • Couple

    The only thing we both didn't like was the pillows and that us being picky.

    We could not tell there was anyone else there. Unless we saw them outside.

  • Reviewed: 4 August 2015

    10
    The staff are wonderful here, its a beautiful location with...
    • Leisure trip
    • Couple

    The staff are wonderful here, its a beautiful location with so many activities to enjoy we uses the spa, sauna and mini golf course. its so close to mt buller (20 minutes) to the top. This is our new favorite place to stay in fact we are going back again this weekend its that great

  • Reviewed: 30 July 2015

    9.6
    A really fantastic hotel, two staff were outstanding, Erica...
    • Leisure trip
    • Couple

    No wifi In our room!

    A really fantastic hotel, two staff were outstanding, Erica and Brad. They were very welcoming and great waiters with lots of personality. Your chef is absolutely amazing, the standard of his food and presentation was superb.

  • Reviewed: 8 April 2015

    9.6
    The room was very spacious with a large deck with a view of...
    • Leisure trip
    • Couple

    The room was very spacious with a large deck with a view of the tops of the tree and a lot of wild animals rooming around the grounds. Casey, Jamie and Dot were so friendly and helpful doing our stay.

  • Reviewed: 15 May 2016

    10
    Great location.
    • Leisure trip
    • Couple

    Great location. Beautiful surroundings. Very comfortable.

  • Reviewed: 5 May 2016

    8.3
    Has all basic appliances that made our stay felt like home.
    • Leisure trip
    • Family with older children

    Overpriced. No free wifi in room.

    Has all basic appliances that made our stay felt like home. Comfortable and spacious

  • Reviewed: 29 March 2016

    10
    The disability access to the room and access to the shower.
    • Leisure trip
    • Couple

    parking at reception - no spaces for cars - only on the road

    The disability access to the room and access to the shower.

  • Reviewed: 17 March 2016

    9.2
    Great facilities and location to scenic locations and very...
    • Leisure trip
    • Couple

    Restaurant a tat expensive. Would have dined there but too expensive.

    Great facilities and location to scenic locations and very comfortable.

  • Reviewed: 22 October 2015

    10
    Relaxing venue, lovely scenery, great facilities, food and...
    • Leisure trip
    • Couple

    Relaxing venue, lovely scenery, great facilities, food and wines excellent

  • Reviewed: 13 October 2015

    6.3
    1. Quiet location
    • Leisure trip
    • Couple

    1. Outdated 2. Over priced food 3. No wifi in room

    1. Quiet location

  • Reviewed: 17 September 2015

    10
    The king bed.
    • Leisure trip
    • Couple

    Nothing

    The king bed.

  • Reviewed: 25 August 2015

    10
    The staff are amazing here everytime we stay here we love it...
    • Leisure trip
    • Couple

    The staff are amazing here everytime we stay here we love it alittle more. It lives up to the hype and is our favourite place to stay

  • Reviewed: 11 August 2015

    10
    Was a great stay, beautiful mountainious terrain.
    • Leisure trip
    • Couple

    Was a great stay, beautiful mountainious terrain. Lovely location. Great staff

  • Reviewed: 13 July 2015

    8.3
    The open fireplace in the restaurant.
    • Leisure trip
    • Couple

    The rudeness of the ski hire guy Casey.

    The open fireplace in the restaurant.

There are also 24 reviews without text. These impact the overall review score.

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