44 Spencer Street, 3000 Melbourne, Australia
#150 of 205 hotels in Melbourne
Guests' ChoiceBased on 7595 hotel reviews
7.5Cleanliness
8.0
Comfort
7.9
Location
9.2
Facilities
7.6
Staff
8.5
Value for money
8.2
Free WiFi
7.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 2, 2024
Andrew
AustraliaThe courtyard was dark and the room wasn’t great for $180.
Property was close to the Spencer street station which was very handy for us.
Stayed in March 2024
Reviewed: April 2, 2024
Arthur
AustraliaAir conditioning system not acceptable. It was 11 degrees outside overnight and the system was set to cool. I needed 3 blankets to stay warm in bed.
Location, restaurant, cost, staff.
Stayed in March 2024
Reviewed: April 2, 2024
Jodie
AustraliaI was cold, air conditioner didn't work and I could hear quite a bit of noise from the outside.
Great location, nice restaurant next door, access to CBD and Southern Cross station easy. Comfortable bed and clean bathroom.
Stayed in April 2024
Reviewed: April 2, 2024
Raelene
AustraliaThe carpet outside the bathroom door was wet ,l believe because the shower door also swings inward when you turn it on and the water comes out when you open it so you can get in
Quick friendly check in and out , premises standard of clean has improved enormously
Stayed in March 2024
Reviewed: April 2, 2024
Don
Sri LankaLess spacious. Staff is not friendly.
Cheap and worthwhile for the money. Clean
Stayed in April 2024
Reviewed: April 1, 2024
Lee
AustraliaNothing
Location
Stayed in April 2024
Reviewed: April 1, 2024
Walsham
AustraliaMy main criticism was that one or other of the lifts was out of action for nearly all the time I was there.
Breakfast was good.
Stayed in March 2024
Reviewed: March 31, 2024
Jacinta
AustraliaIt was very noisy at 6am in the room above us...almost like someone was vacumming or renovating
We asked earlier than 2pm if our room might be ready and were given an upgrade for another room! So lucky.
Stayed in March 2024
Reviewed: March 31, 2024
Lance
AustraliaWindow maybe, but otherwise the room was comfortable and clean.
Perfect location, railway station with skybus to the airport ,in the heart of Melbourne.
Stayed in March 2024
Reviewed: March 30, 2024
Linsey
Australiasome things are starting to date- could do with a repaint and a deep clean- but saying that- it’s fine for a night or two and beds/ bathrooms etc are very clean.
great location- very close to southern cross station and hotel happy to look after our luggage so we could still have a good day out in Melbourne after we’d checked out.
Stayed in March 2024
Reviewed: March 29, 2024
John
United KingdomConfusing getting to our room,corridor was slippy as roof was dripping wet
Staff were pleasant and helpful,location was good
Stayed in March 2024
Reviewed: March 29, 2024
Colin
AustraliaEverything was good.
The hotels location was excellent as were the surrounding shops. The staff were very accommodating and the room was spacious, comfortable and clean.
Stayed in March 2024
Reviewed: March 29, 2024
Matthew
AustraliaNothing
Very nice, clean, all we needed.
Stayed in January 2024
Reviewed: March 28, 2024
Tylene
AustraliaKing bed was two singles pushed together and we could really feel the join. It was uncomfortable. The water in the shower took ages to heat up and didn't stay hot for very long. And the air-conditioner didn't work, though the maintenance man tried his best and a few different things.
Great location close to trains and trams. Friendly staff. Nice and quiet. Nothing fancy but a decent enough place to sleep.
Stayed in March 2024
Reviewed: March 28, 2024
Haruka
FranceAir conditioner didn’t work. The staff checked it but he’s not sure what’s the cause. He brought the heater and after it the room temperature was getting warm. Afterwards we can stay in our room comfortably, but I would like to say, when the staff prepare the room, they need to check everything is ok.
The location is very good Room is big
Stayed in March 2024
Reviewed: March 28, 2024
Siobhan
AustraliaQuite a small room, bathroom wouldn’t fit two people and the bed took up most of the room so probably not ideal for even 2 people.
Had everything I needed for my short stay in the city where I wasn’t in my room for more than 6-8 hours a day.
Stayed in March 2024
Reviewed: March 27, 2024
Noel
Australianothing everything ok
Room and facilities were perfect for our stay, location was fine for our needs.
Stayed in March 2024
Reviewed: March 26, 2024
Josefina
ArgentinaWhen I made the reservation I paid for breakfast. The star of the breakfast was a plate of sausages, eggs, bacon and a couple of things more. If you don't eat that (like me) the options are just toasts or cereal
The staff was super friendly and helpful. We arrived around 9am and asked for an early check in, less than an hour later we were in our room. The room was bigger than we expected.
Stayed in March 2024
Reviewed: March 26, 2024
Maria
AustraliaConvenience
Stayed in March 2024
Reviewed: March 26, 2024
Sylvia
AustraliaGreat location so handy being so close to Southern Cross Stn and good value for money.
Stayed in February 2024
Reviewed: March 26, 2024
Brendan
AustraliaThe bed was a bit tired and lumpy, a bit like me. The breakfast menu could have included some fruit salad and yogurts to make it a more rounded appeal for more people.
The Great Souther Cross Hotel on Spencer Street in Melbourne was the ideal location for us. So close the the SkyBus terminal and the free trams to the Grand Prix track at Albert Park. We had the included breakfast which is always a great way to start your day. The staff were friendly and efficient, with the added bonus of a free luggage hold facility on check out day, which enabled us to check out some of Melbourne's attractions before heading off to the airport.
Stayed in March 2024
Reviewed: March 25, 2024
Danilo
AustraliaThe bathroom sink was a little clogged, I reported it twice but nothing was done. Also no housekeeping for the 4 nights
The location was perfect for what I needed
Stayed in March 2024
Reviewed: March 25, 2024
Irene
AustraliaNot enough Sugar/ tea/ coffee sachets. We ran out of toilet paper once, no spare. No tissues supplied. Hand soap not replaced one day.
Stayed in March 2024
Reviewed: March 25, 2024
Jo
AustraliaAlthough room was clean and comfortable, the walls were grubby and marked and the bedding very dated. It was a little noisy - with a noisy aircon and loud guests late at night.
Great location, friendly staff, good value for money. Housekeeping good and great bar/restaurant.
Stayed in March 2024
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