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  5. Reviews of Great Southern Hotel Melbourne

Reviews of Great Southern Hotel Melbourne This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

44 Spencer Street, 3000 Melbourne, Australia

#150 of 205 hotels in Melbourne

Guests' Choice

Review Score

Based on 7595 hotel reviews

7.5

Score breakdown

  • Cleanliness

    8.0

  • Comfort

    7.9

  • Location

    9.2

  • Facilities

    7.6

  • Staff

    8.5

  • Value for money

    8.2

  • Free WiFi

    7.8

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 2, 2024

    7.0
    The property was in a great location close to the train station which suited our needs. But for $180 the room wasn’t th
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    The courtyard was dark and the room wasn’t great for $180.

    Property was close to the Spencer street station which was very handy for us.

    Stayed in March 2024

  • Reviewed: April 2, 2024

    8.0
    I wouldn’t stay anywhere else when I visit Melbourne.
    • Leisure trip
    • Couple
    • Standard Queen Room with No Housekeeping Service
    • Stayed 3 nights
    • Submitted from a mobile device

    Air conditioning system not acceptable. It was 11 degrees outside overnight and the system was set to cool. I needed 3 blankets to stay warm in bed.

    Location, restaurant, cost, staff.

    Stayed in March 2024

  • Reviewed: April 2, 2024

    7.0
    Ok for price.
    • Leisure trip
    • Solo traveler
    • Superior King Room
    • Stayed 1 night
    • Submitted from a mobile device

    I was cold, air conditioner didn't work and I could hear quite a bit of noise from the outside.

    Great location, nice restaurant next door, access to CBD and Southern Cross station easy. Comfortable bed and clean bathroom.

    Stayed in April 2024

  • Reviewed: April 2, 2024

    8.0
    Pleasant and adequate
    • Leisure trip
    • Solo traveler
    • Standard Queen Room with No Housekeeping Service
    • Stayed 2 nights
    • Submitted from a mobile device

    The carpet outside the bathroom door was wet ,l believe because the shower door also swings inward when you turn it on and the water comes out when you open it so you can get in

    Quick friendly check in and out , premises standard of clean has improved enormously

    Stayed in March 2024

  • Reviewed: April 2, 2024

    7.0
    Recommended
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Less spacious. Staff is not friendly.

    Cheap and worthwhile for the money. Clean

    Stayed in April 2024

  • Reviewed: April 1, 2024

    8.0
    Our 3rd time to stay can’t se us going elsewhere when in Melbourne.
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing

    Location

    Stayed in April 2024

  • Reviewed: April 1, 2024

    8.0
    It was very convenient for me.
    • Leisure trip
    • Solo traveler
    • Mini Double Room with No Housekeeping Service
    • Stayed 2 nights
    • Submitted from a mobile device

    My main criticism was that one or other of the lifts was out of action for nearly all the time I was there.

    Breakfast was good.

    Stayed in March 2024

  • Reviewed: March 31, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    It was very noisy at 6am in the room above us...almost like someone was vacumming or renovating

    We asked earlier than 2pm if our room might be ready and were given an upgrade for another room! So lucky.

    Stayed in March 2024

  • Reviewed: March 31, 2024

    9.0
    First room was a bit small and not being able to control the air conditioner,it was a bit warm.
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Window maybe, but otherwise the room was comfortable and clean.

    Perfect location, railway station with skybus to the airport ,in the heart of Melbourne.

    Stayed in March 2024

  • Reviewed: March 30, 2024

    8.0
    Good value for money, great location
    • Leisure trip
    • Couple
    • Mini Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    some things are starting to date- could do with a repaint and a deep clean- but saying that- it’s fine for a night or two and beds/ bathrooms etc are very clean.

    great location- very close to southern cross station and hotel happy to look after our luggage so we could still have a good day out in Melbourne after we’d checked out.

    Stayed in March 2024

  • Reviewed: March 29, 2024

    8.0
    Hotel review
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Confusing getting to our room,corridor was slippy as roof was dripping wet

    Staff were pleasant and helpful,location was good

    Stayed in March 2024

  • Reviewed: March 29, 2024

    8.0
    Excellent location
    • Leisure trip
    • Family with young children
    • Family Room with No Housekeeping Service
    • Stayed 3 nights
    • Submitted from a mobile device

    Everything was good.

    The hotels location was excellent as were the surrounding shops. The staff were very accommodating and the room was spacious, comfortable and clean.

    Stayed in March 2024

  • Reviewed: March 29, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Queen Room with No Housekeeping Service
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Very nice, clean, all we needed.

    Stayed in January 2024

  • Reviewed: March 28, 2024

    7.0
    Okay, but there's better at the same price point
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 1 night
    • Submitted from a mobile device

    King bed was two singles pushed together and we could really feel the join. It was uncomfortable. The water in the shower took ages to heat up and didn't stay hot for very long. And the air-conditioner didn't work, though the maintenance man tried his best and a few different things.

    Great location close to trains and trams. Friendly staff. Nice and quiet. Nothing fancy but a decent enough place to sleep.

    Stayed in March 2024

  • Reviewed: March 28, 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Family Room with No Housekeeping Service
    • Stayed 3 nights
    • Submitted from a mobile device

    Air conditioner didn’t work. The staff checked it but he’s not sure what’s the cause. He brought the heater and after it the room temperature was getting warm. Afterwards we can stay in our room comfortably, but I would like to say, when the staff prepare the room, they need to check everything is ok.

    The location is very good Room is big

    Stayed in March 2024

  • Reviewed: March 28, 2024

    9.0
    Simple room with all the basic necessities for a short stay
    • Leisure trip
    • Solo traveler
    • Standard Queen Room with No Housekeeping Service
    • Stayed 2 nights
    • Submitted from a mobile device

    Quite a small room, bathroom wouldn’t fit two people and the bed took up most of the room so probably not ideal for even 2 people.

    Had everything I needed for my short stay in the city where I wasn’t in my room for more than 6-8 hours a day.

    Stayed in March 2024

  • Reviewed: March 27, 2024

    9.0
    Great place, amazing staff, restaurant was fantastic, will be back to stay again.
    • Leisure trip
    • Group
    • Mini Double Room
    • Stayed 4 nights

    nothing everything ok

    Room and facilities were perfect for our stay, location was fine for our needs.

    Stayed in March 2024

  • Reviewed: March 26, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 5 nights

    When I made the reservation I paid for breakfast. The star of the breakfast was a plate of sausages, eggs, bacon and a couple of things more. If you don't eat that (like me) the options are just toasts or cereal

    The staff was super friendly and helpful. We arrived around 9am and asked for an early check in, less than an hour later we were in our room. The room was bigger than we expected.

    Stayed in March 2024

  • Reviewed: March 26, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Standard Queen Room
    • Stayed 6 nights
    • Submitted from a mobile device

    Convenience

    Stayed in March 2024

  • Reviewed: March 26, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Great location so handy being so close to Southern Cross Stn and good value for money.

    Stayed in February 2024

  • Reviewed: March 26, 2024

    8.0
    Great location for our stay at the Great Southern Cross Hotel. Yes, i would stay there again.
    • Leisure trip
    • Group
    • Superior Twin Room
    • Stayed 4 nights

    The bed was a bit tired and lumpy, a bit like me. The breakfast menu could have included some fruit salad and yogurts to make it a more rounded appeal for more people.

    The Great Souther Cross Hotel on Spencer Street in Melbourne was the ideal location for us. So close the the SkyBus terminal and the free trams to the Grand Prix track at Albert Park. We had the included breakfast which is always a great way to start your day. The staff were friendly and efficient, with the added bonus of a free luggage hold facility on check out day, which enabled us to check out some of Melbourne's attractions before heading off to the airport.

    Stayed in March 2024

  • Reviewed: March 25, 2024

    7.0
    Great location
    • Leisure trip
    • Solo traveler
    • Mini Double Room with No Housekeeping Service
    • Stayed 4 nights
    • Submitted from a mobile device

    The bathroom sink was a little clogged, I reported it twice but nothing was done. Also no housekeeping for the 4 nights

    The location was perfect for what I needed

    Stayed in March 2024

  • Reviewed: March 25, 2024

    7.0
    Enjoyable, unit very clean, pleasant stay
    • Leisure trip
    • Group
    • Family Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Not enough Sugar/ tea/ coffee sachets. We ran out of toilet paper once, no spare. No tissues supplied. Hand soap not replaced one day.

    Stayed in March 2024

  • Reviewed: March 25, 2024

    8.0
    Likely to stay again as great value for money and exceptional location
    • Leisure trip
    • Solo traveler
    • Standard Queen Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Although room was clean and comfortable, the walls were grubby and marked and the bedding very dated. It was a little noisy - with a noisy aircon and loud guests late at night.

    Great location, friendly staff, good value for money. Housekeeping good and great bar/restaurant.

    Stayed in March 2024

Showing 1 - 25

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