Location was perfect and apartment was huge

Stayed in September 2025

Gym and sauna hours too lat opening and too early closing.

Amazing ocean front view. Quiet and clean.

Stayed in September 2025

There was nothing i didn’t like- if there was anything at all to change I’d just go higher level- had level 3 and it was awesome ocean views but you know the higher you are is even better

So nice and big and beautiful ocean views- comfortable lounges, excellent location, beautiful and clean, great to have a bath as well

Stayed in August 2025

Our stay was to short

Great location we were 27 floors up facing the beach with breath taking views of the ocean and the whole south side view of surfers n the Gold coast, honestly from the whole living area of this apartment your views North,East and South are absolutely fantastic, 💯 plus Flagged swimming on the beach, outside pool n spa,inside pool, spa and hot room Left the car as the tram station right at the back of the apartment block, 2 stops to surfers paradise at $0.50 cents a ride

Stayed in August 2025

Nothing

Close to beach, beautiful beach view, relaxing, spacious, close walk to street of surfers paradise. This is an amazing accommodation.

Stayed in August 2025

Needs blankets

The view!

Stayed in August 2025

Awesome location and very spacious room

Stayed in August 2025

The beds were very firm so sleep was not great.

The tram stop being right outside - came in handy with us deciding to give the public transport a go

Stayed in August 2025

Hi Surf is easily THE BEST accomodation we have ever stayed at - and we do family trips often! Staff are amazing: very firendly, very helpful and accomodating, and always smile! Location is superb: it's about 800 metres away from Surfers' central so it's not a busy but also close enough by foot to reach. Tram station right on your door and the bus stops are only 3 minutes walk. Walking distance to Sea World. We stayed at Room 25A which is the absolute beach front and the views are breathtaking!! We love to just sit around on the balcony, all mesmerised by the views that is the ocean and the skyline at once. The apartment is very spacious and the amenities are more than enough for family of four. We love the pool and the spa; unfortunately didnt have time for the gym but gym looks great regardless. Definitely great value for money! Please dont think twice and book away!! :)

Stayed in July 2025

the apartment needed a good clean, dust has been accumulating over time.

The view was perfect, the room was super spacious, the staff were super friendly.

Stayed in July 2025

Our apartment was a little tired The blanket was yucky looking Would I go back. Yes there are too many awesome things about this accommodation I can live with the tiredness of the apartment and I brought my own duvet

Location was great, views were great, the apartment space was great, pool and spa was great and gym was good. Parking was easy under cover and out on the road if you have a second vehicle. The staff were wonderful

Stayed in July 2025

The golden handles are starting to look tired. We didn't like that the handheld vacuum was full of dust and gunk.

The view, the space, the interior decor and design, and location are spot on. It's been our lovely home for five nights.

Stayed in July 2025

Extraction fan didn’t work in main bathroom

The view and close to the tram

Stayed in July 2025

Bedding was lacking. No blanket or doona on beds only a sheet. At that price point I shouldn’t be making a bed, it should be done and then I take OFF if too hot.

Location and very decent size

Stayed in July 2025

11pm one night, unit below decided they’d crank the music and live it up. Went on for several hours, so reported to management next morning and no further issues

Location and facilities

Stayed in July 2025

N/A

The views were amazing ,the staff were lovely , tram was behind apartments so easy to get to and from places, Beautiful apartment very spacious, we can't wait to go back in October.

Stayed in July 2025

Nothing to comment.

Good beach view from the balcony, you get everything in the apartment for comfortable living

Stayed in July 2025

The apartment has seen better days and needs a big refresh. There was peeling paint, scuffs everywhere and sadly it wasn't as clean as you'd like. There were crumbs on the table and in the fridge and some plates still had food stuck to them. It needs a good deep clean and a repaint. Also one towel for each guest for a week isn't enough. Not the fault of the apartment but there is construction right outside the window which is very noisy at 630am every morning. Just an FYI! Otherwise it is a great place with beautiful views and an awesome location.

You can't beat this location. Right on the beach with the tram on your doorstep, a quick 10 min walk into the centre of Surfers Paradise and close to heaps of restaurants and cafes, it was awesome to just be able to walk everywhere. We had apartment 14B and the view was to die for - we absolutely loved looking out onto the ocean every morning on the balcony. The apartment was spacious and modern and had a nice large lounge and TV to relax into in the evenings.

Stayed in July 2025

The kitchen needs more selection of utensils and crockery.

Spaciousness and awesome views over the ocean and cities

Stayed in July 2025

7F was a terrible apartment. Booking.com put us in it. The Hi Surf managers were great and moved us straight away when we gave them a list of the sub standard aspects of 7F. The owner of 7F must not care. However 14E was superb. Couldn't fault it. Thanks Hi Surf managers for responding with a customer focus and moving us to a functioning apartment.

Apartment 14E was great. The managers were fantastic. They responded to our valid comments about terrible apartment 7F (assigned by Booking.com) with a rational, helpful, customer focus and moved us straight away.

Stayed in June 2025

The toilets cld have been better. A bidet wld have been helpful too.

Loved e location n view from our unit so much!

Stayed in June 2025

We didn’t want to Leave!

Apartment very spacious, beautifully renovated. Gorgeous view and only on level 3. Onsite management David was fantastic. Perfect home away from home for our family with 3 teenagers great location too! With light rail on doorstep

Stayed in June 2025

Friendly/welcoming staff +++, stunning accommodation and spectacular view. Awesome pool gym and sauna.

Stayed in June 2025

Apartment was clean but could do with a fresh up, paint coming off walls and doors, bath tap fell apart on 1st use just by turning on, light wasn't working in laundry. Wont stop us from not coming back though!

Location and views were spectacular on the 27th floor, apartment and beds were clean which is important to us, staff were very lovely.

Stayed in May 2025