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Reviews of Mercure Bunbury Sanctuary Golf Resort 4 stars

Lot 100 Old Coast Road, Pelican Point, 6230 Bunbury, Australia

#18 of 22 hotels in Bunbury

Guests' Choice

Review score

Based on 159 hotel reviews

8.6

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.5

  • Location

    8.7

  • Facilities

    8.4

  • Staff

    9.1

  • Value for money

    8.2

  • Free WiFi

    8.4

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Showing 1 - 75

  • Reviewed: 29 March 2018

    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment (3 Adults)
    • Stayed 3 nights
    • Submitted via mobile

    If I went through a booking site the room is approximately $300 cheaper,and that comes with breakfast.. On that weekend was bmx national title with over 1500 riders were in Bunbury and your hotel was no where near full...your not in touch with what's going on in the community. Also smoke alarm above the bed with a very bright led light...

    Stayed in March 2018

  • Reviewed: 7 March 2018

    • Leisure trip
    • Couple
    • Studio Suite
    • Stayed 2 nights
    • Submitted via mobile

    First room smelled of cigarettes, but we were given a new room after complaining about it. Location maybe a bit far away from the city centre.

    Good staff and tried their best to make us feel comfortable. Good breakfast.

    Stayed in February 2018

  • Reviewed: 1 January 2018

    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment (4 Adults)
    • Stayed 2 nights
    • Submitted via mobile

    I loved the fact that there was a little kitchenette and it was well equipped. The room had a fridge and a microwave. The apartment was very spacious and very comfortable. The kids had a great time in the pool and the adults loved the spa as well. Overall, we all enjoyed our stay!

    Stayed in December 2017

  • Reviewed: 31 December 2017

    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment (4 Adults)
    • Stayed 2 nights
    • Submitted via mobile

    Nice view yummy food and comfortable rooms

    Staff are so nice. I booked in wrong date but I didn't know until I missed the first day of the booking. With help from staff, all solved.

    Stayed in December 2017

  • Reviewed: 8 December 2017

    • Solo traveller
    • Studio Suite
    • Stayed 1 night
    • Submitted via mobile

    The menu in restaurant

    The grounds were fantastic room nice and clean very peaceful seroundings the restaurants menu was a Lille bare not much to choose from needs up dating the pool was great lovely place will be staying again in the further

    Stayed in December 2017

  • Reviewed: 28 November 2017

    • Leisure trip
    • Couple
    • Studio Suite
    • Stayed 2 nights

    Breakfast. Cant understand how your eggs are delivered on a saucer whilst you are still eating your cereal and before you have gone up to the buffet. Ice cold before you start!!!! Also, my wife asked for her eggs to be well cooked and they arrived with the whites like jelly.

    Stayed in November 2017

  • Reviewed: 16 November 2017

    • Business trip
    • Solo traveller
    • Studio Suite
    • Stayed 1 night
    • Submitted via mobile

    Value for money for room which was upgraded plus full breakfast included. Was a business trip so unable to enjoy the pool or play golf but would love to bring the family and stay again.

    Stayed in November 2017

  • Reviewed: 2 November 2017

    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment (3 Adults)
    • Stayed 2 nights

    It felt like a home from home. There was an excellent little kitchenette with fridge, cooker and microwave. The kids loved the outdoor spa and pool. I can strongly recommend this place. Very family friend.

    Stayed in October 2017

  • Reviewed: 1 November 2017

    • Couple
    • Studio Suite
    • Stayed 2 nights

    The trip hazard into and from the room. I did bring it to the cleaning staff's notice and also mentioned it on the resort's questionnaire.

    The staff were extremely helpful. Not sure what the Genius perks are. The food was excellent and the waiter went out of his way to accommodate us as vegetarians.

    Stayed in October 2017

  • Reviewed: 25 October 2017

    • Leisure trip
    • Couple
    • One-Bedroom Apartment (2 Adults)
    • Stayed 1 night
    • Submitted via mobile

    A pleasant walk from parking to accommodation, but could have been a problem with luggage if raining

    A lovely spot, great view, staff, apartment. Enjoyed the swimming pool!

    Stayed in October 2017

  • Reviewed: 26 September 2017

    • Leisure trip
    • Couple
    • Studio Suite
    • Stayed 1 night
    • Submitted via mobile

    The "king" bed was just two single beds pushed together so the middle of the bed was very hard. The pillows and linen were comfortable.

    The room was very clean. The staff were warm friendly and very helpful

    Stayed in September 2017

  • Reviewed: 25 September 2017

    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment (4 Adults)
    • Stayed 2 nights
    • Submitted via mobile

    Staff were extremely helpful when I found out the day before the rooms were 2 storey and not suitable for my father. No problem to move to a single storey room. Pathways all flat and suitable for him to get around. My only negative would be that it was a bit far for him to walk from carpark

    Stayed in September 2017

  • Reviewed: 18 September 2017

    • Business trip
    • Solo traveller
    • Studio Suite
    • Stayed 1 night

    easy access and it was very quiet the room was immaculate and relaxing the upper balcony overlooked the pool and was nice to just sit and relax with a great view would highly recomend this resort for both business and family stays

    Stayed in September 2017

  • Reviewed: 17 September 2017

    • Leisure trip
    • Couple
    • Studio Suite
    • Stayed 1 night

    Room was a little cold and took a while to warm up once heating turned on.

    The bed was huge and comfy. The staff so friendly and the place was just beautiful. Will be going back again sometime.

    Stayed in September 2017

  • Reviewed: 13 September 2017

    • Leisure trip
    • Solo traveller
    • Studio Suite
    • Stayed 3 nights

    The staff were really nice especially Grace and the ladies at the front reception went out of their way to be helpful. Melissa was the only one who was a little odd/off.

    Soups were great!

    Stayed in August 2017

  • Reviewed: 11 September 2017

    • Leisure trip
    • Couple
    • Studio Suite
    • Stayed 1 night
    • Submitted via mobile

    The bed was uncomfortable. The place is looking a little tired.

    Friendly staff and pleasant outlook over the golf course. We also received a free upgrade.

    Stayed in September 2017

  • Reviewed: 11 September 2017

    • Leisure trip
    • Couple
    • Studio Suite
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    We were lucky to be upgraded to a double story suite and it was lovely. Nothing to complain about. We had all our meals in the bar/restaurant and the food was nice and the staff very friendly and attentive. We also played 18 holes. It's a hard course but we still had fun.

    Stayed in September 2017

  • Reviewed: 18 August 2017

    • Business trip
    • Solo traveller
    • Studio Suite
    • Stayed 1 night

    The dinner was quite expensive for what it was with the room service fee being a bit excessive and the breakfast hot option was not great valve maybe if there were two staying. The room was quite far from the car park especially to avoid the stair case.

    Upgraded to the one bedroom suite which was really nice and spacious with its own kitchenette which was handy. The room was dark and quiet. The food both dinner and breakfast from the really tasty and fresh.

    Stayed in August 2017

  • Reviewed: 5 August 2017

    • Leisure trip
    • Couple
    • Studio Suite
    • Stayed 1 night
    • Submitted via mobile

    The hot water was only warm at night Dead mouse by reception was not removed during our whole stay Continental breakfast items such as milk and yoghurt was not chilled. Leaving fhe yoghurt split and warm.

    Stayed in August 2017

  • Reviewed: 19 July 2017

    • Leisure trip
    • Solo traveller
    • Studio Suite
    • Stayed 1 night
    • Submitted via mobile

    Reception attitude drove straight told rooms available was $240 only have to go and look for Internet got it for $140. Will be nice if reception will be honest to say offers are online only not to lie to say the room is closed for $140. Blue lies

    Location was good and very quite

    Stayed in July 2017

  • Reviewed: 30 June 2017

    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment (4 Adults)
    • Stayed 2 nights
    • Submitted via mobile

    Would have been nice to include buffet breakfast with accomodation. Also pod coffee machine in rooms would be good.

    Very comfortable for family stay. Bit cold to swim in pool but Kids loved the warm outdoor spa. Food and service at Restaurant was very good

    Stayed in June 2017

  • Reviewed: 20 May 2017

    • Business trip
    • Couple
    • One-Bedroom Apartment (2 Adults)
    • Stayed 1 night
    • Submitted via mobile

    The accomodation was dated and the sheets whilst clean had an odour that wasn't as fresh as they could have been. I felt the price was probably high for accomodation alone.

    All basic amenities provided for

    Stayed in May 2017

  • Reviewed: 17 April 2017

    • Leisure trip
    • Couple
    • Studio Suite
    • Stayed 1 night

    The room is a little dated and could do with a lift. I had a quick look for more info in the room ( ie Foxtel etc) but could not find anything.

    The resort is nicely situated in the golf complex ( great course), the grounds and gardens are well kept. We were here for a family wedding and the reception was very good. The pool area looked great but did not get time to enjoy. There is no road traffic noise and we woke up to sounds of native birds and spotted kangaroos outside the room.

    Stayed in April 2017

  • Reviewed: 13 March 2017

    • Leisure trip
    • Couple
    • One-Bedroom Apartment (2 Adults)
    • Stayed 2 nights
    • Submitted via mobile

    The room needs updating in furniture and colour, the water for tea at restaraunt was in a thermos and cold

    The grounds were lovley, the room was spacious enough, the breackfast was fair.

    Stayed in March 2017

  • Reviewed: 30 November 2016

    • Business trip
    • Group
    • Two-Bedroom Apartment (4 Adults)
    • Stayed 1 night
    • Submitted via mobile

    Couldn't get wifi Smoke Alarm went off when I was in shower ...? From stream ?

    Room where very comfortable nice pool Friend staff. Resturant was very nice , good food . Had a very nice steak.

    Stayed in November 2016

  • Reviewed: 12 October 2016

    • Business trip
    • Solo traveller
    • Studio Suite
    • Stayed 1 night

    Hot breakfast was to order, not buffet which I'd have preferred. The bathroom was a bit basic. I'd have preferred standalone shower, and larger vanity bench.

    Bed was comfy and bar fridge size was great.

    Stayed in October 2016

  • Reviewed: 1 October 2016

    • Business trip
    • Solo traveller
    • One-Bedroom Apartment (2 Adults)
    • Stayed 1 night

    During my stay there was NO HOT WATER...I had to endure freezing cold showers without any explanation until I checked out and asked the front desk, in which she said "Oh yes, sorry, the plumber is on his way." No compensation mentioned or offered, only an agreeance that it was a cold morning so the cold shower should've woken me up!!

    * Free upgrade to a pool view 2 bed aptmnt - it was quiet and got lovely afternoon sun. * Room service meals came fresh and hot with generous portions.

    Stayed in September 2016

  • Reviewed: 20 September 2016

    • Couple
    • Studio Suite
    • Stayed 1 night
    • Submitted via mobile

    For a 4 star hotel I was let down by the furnishing of the room which look to be from a garage sale ref kitchen ect and the wifi was very slow and dropped out loads

    Stayed in September 2016

  • Reviewed: 6 September 2016

    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment (4 Adults)
    • Stayed 1 night

    The apartment was very close to a major highway and the road noise was very loud. The bathroom wasn't very clean and several lights didn't work.

    Stayed in September 2016

  • Reviewed: 30 August 2016

    • Leisure trip
    • Couple
    • Studio Suite
    • Stayed 2 nights

    Met all of our needs

    Great accommodation for a golfing weekend. Restaurant was also excellent and not too pricey, Well located if you wished to see surrounding attractions,

    Stayed in August 2016

  • Reviewed: 21 August 2016

    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment (4 Adults)
    • Stayed 1 night
    • Submitted via mobile

    Breakfast staff no that helpful. Food was out quickly though.

    Reception staff where exceptional. Breakfast a bit slow and untrained. Cleanliness was fantastic.

    Stayed in July 2016

  • Reviewed: 26 July 2016

    • Leisure trip
    • Couple
    • Studio Suite
    • Stayed 1 night

    The whole unit was VERY out dated. Especially the bathroom. Old tiles and old fixtures throughout. The walls had worn paint. The room and the limited crockery was dusty. Housekeeping had not swept under the couch as we could see food remains at the forefront on the carpet. Very disappointed at $175 for the night.

    Stayed in July 2016

  • Reviewed: 19 July 2016

    • Leisure trip
    • Couple
    • Studio Suite
    • Stayed 3 nights
    • Submitted via mobile

    there were a few cracked tiles in the bathroom.

    The Mercure Bunbury Sanctuary Golf Resort is very nicely appointed, the restaurant served a delicious variety of food and it was situated close to shopping precincts.

    Stayed in July 2016

  • Reviewed: 12 July 2016

    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment (3 Adults)
    • Stayed 1 night

    The furniture was rather drab.

    The food at the restaurant was excellent, dinner and breakfast. The unit was quite spacious with a good layout. We loved the balconies! T.V. in the main bedroom was a big hit with the 4 year old and gave good viewing choice.

    Stayed in July 2016

  • Reviewed: 5 July 2016

    • Leisure trip
    • Couple
    • Studio Suite
    • Stayed 2 nights

    The hard mattress, and the carpet needed cleaning. The bathroom needed a spruce up.

    We enjoy the stay each time...but the bed, although we appreciate the 2 sections, the mattress was hard for us.

    Stayed in June 2016

  • Reviewed: 14 June 2018

    • Business trip
    • Solo traveller
    • Studio Suite
    • Stayed 1 night

    Large rooms very comfortable

    Stayed in June 2018

  • Reviewed: 18 May 2018

    • Couple
    • Studio Suite
    • Stayed 1 night

    All OK

    Excellent location, clean room, good breakfast.

    Stayed in May 2018

  • Reviewed: 16 May 2018

    • Leisure trip
    • Couple
    • Studio Suite
    • Stayed 1 night

    guests next door very noisy early Sunday morning

    nice view onto lawns from room

    Stayed in May 2018

  • Reviewed: 30 April 2018

    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment (4 Adults)
    • Stayed 4 nights
    • Submitted via mobile

    Furniture a bit old, sofas too soft

    Beautiful golf course

    Stayed in April 2018

  • Reviewed: 19 April 2018

    • Leisure trip
    • Couple
    • Studio Suite
    • Stayed 3 nights
    • Submitted via mobile

    Is definitely not 4 star more 2 and a half to 3 star.

    Love the golf course

    Stayed in April 2018

  • Reviewed: 26 March 2018

    • Business trip
    • Group
    • Studio Suite
    • Stayed 2 nights

    No mini bar

    Clean and lovely grounds

    Stayed in March 2018

  • Reviewed: 26 March 2018

    • Leisure trip
    • Family with young children
    • Studio Suite
    • Stayed 9 nights

    No microwave. Would love to see them add BBQ facilities.

    Nice clean rooms, beautiful location, great bed, friendly staff.

    Stayed in March 2018

  • Reviewed: 18 March 2018

    • Leisure trip
    • Couple
    • Studio Suite
    • Stayed 1 night

    Breakfast should be included.

    Stayed in March 2018

  • Reviewed: 6 March 2018

    • Leisure trip
    • Couple
    • One-Bedroom Apartment (2 Adults)
    • Stayed 2 nights
    • Submitted via mobile

    The furniture around he pool could have been cleaned

    the golf course was excellent... the diner and breakfast were great Staff were friendly

    Stayed in March 2018

  • Reviewed: 7 January 2018

    • Leisure trip
    • Couple
    • Studio Suite
    • Stayed 4 nights
    • Submitted via mobile

    Lots of lovely winery’s and brewery’s to visit.

    Stayed in January 2018

  • Reviewed: 2 January 2018

    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment (3 Adults)
    • Stayed 2 nights
    • Submitted via mobile

    The third (roll in) bed was a little flimsy and collapsed on us

    Big clean room that was fully equipped with a kitchenette

    Stayed in December 2017

  • Reviewed: 2 January 2018

    • Leisure trip
    • Couple
    • Two-Bedroom Apartment (5 Adults)
    • Stayed 3 nights
    • Submitted via mobile

    Furniture is a bit dated.

    Access to golf course No crowds.

    Stayed in December 2017

  • Reviewed: 9 December 2017

    • Leisure trip
    • Couple
    • Studio Suite
    • Stayed 4 nights
    • Submitted via mobile

    All the facilities and staff were well obove what we expected. The restaurant amenities and dining were 1st class.

    Stayed in December 2017

  • Reviewed: 30 November 2017

    • Leisure trip
    • Group
    • Studio Suite
    • Stayed 2 nights
    • Submitted via mobile

    I was in room 3 unfortunately there is a stale moist odour from the bathroom..ok if you keep the door closed

    Stayed in November 2017

  • Reviewed: 26 November 2017

    • Business trip
    • Solo traveller
    • Studio Suite
    • Stayed 1 night
    • Submitted via mobile

    No hot buffet.

    Hot breakfast was good.

    Stayed in November 2017

  • Reviewed: 10 November 2017

    • Business trip
    • Solo traveller
    • Studio Suite
    • Stayed 4 nights
    • Submitted via mobile

    Nothing.

    On a golf course. In touch with nature. Handy location. Excellent meals. Large rooms.

    Stayed in November 2017

  • Reviewed: 30 September 2017

    • Leisure trip
    • Couple
    • Studio Suite
    • Stayed 5 nights
    • Submitted via mobile

    Nohing

    Everything. It was perfect for the what we needed. The location was bang on for us very close to family.

    Stayed in September 2017

  • Reviewed: 26 September 2017

    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment (5 Adults)
    • Stayed 2 nights

    The lighting in the kitchen / dining area was quite dim.

    The breakfast was excellent. Plenty of space in the accommodation and very clean.

    Stayed in September 2017

  • Reviewed: 28 August 2017

    • Business trip
    • Solo traveller
    • Studio Suite
    • Stayed 1 night

    Good value for money

    Stayed in August 2017

  • Reviewed: 14 August 2017

    • Leisure trip
    • Couple
    • Studio Suite
    • Stayed 1 night
    • Submitted via mobile

    Everything was excellent

    Stayed in August 2017

  • Reviewed: 5 August 2017

    • Leisure trip
    • Solo traveller
    • Studio Suite
    • Stayed 2 nights
    • Submitted via mobile

    1. Bedroom and bathroom very cold even with aircon on in lounge. 2. Car parking is too far from most of the units.

    Stayed in August 2017

  • Reviewed: 31 July 2017

    • Group
    • Studio Suite
    • Stayed 1 night
    • Submitted via mobile

    Nil!

    Didn't know I had any perks as a Genius? Paid 175. My friends. Paid $155 with Accor card. Everthing was great. Breakfast lovely.

    Stayed in July 2017

  • Reviewed: 14 July 2017

    • Leisure trip
    • Couple
    • Studio Suite
    • Stayed 1 night
    • Submitted via mobile

    Request ignored

    Location

    Stayed in June 2017

  • Reviewed: 11 July 2017

    • Business trip
    • Solo traveller
    • Studio Suite
    • Stayed 1 night
    • Submitted via mobile

    Water pressure

    Comfy bed

    Stayed in June 2017

  • Reviewed: 10 July 2017

    • Leisure trip
    • Couple
    • Studio Suite
    • Stayed 2 nights

    Lighting outside grounds and breakfast time dining room

    Excellent restaurant friendly service.

    Stayed in July 2017

  • Reviewed: 30 April 2017

    • Business trip
    • Solo traveller
    • Studio Suite
    • Stayed 1 night

    I found nothing to object to.

    Excellent staff. Free upgrade. Very friendly and attentive in the restaurant.

    Stayed in April 2017

  • Reviewed: 19 April 2017

    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment (4 Adults)
    • Stayed 2 nights
    • Submitted via mobile

    Slightly overpriced

    Rooms were nice and the facilities were quite good.

    Stayed in April 2017

  • Reviewed: 17 April 2017

    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment (4 Adults)
    • Stayed 2 nights

    The beds were comfy and alltogether the apartment was comfortable, however I think an update of the furniture is due. Most is looking rather dated.

    Stayed in April 2017

  • Reviewed: 10 April 2017

    • Couple
    • Studio Suite
    • Stayed 2 nights
    • Submitted via mobile

    -

    Very clean and comfortable, pleasant surroundings and easy access into Bunbury.

    Stayed in April 2017

  • Reviewed: 10 March 2017

    • Leisure trip
    • Couple
    • Studio Suite
    • Stayed 3 nights
    • Submitted via mobile

    Facilities and friendliness of staff

    Stayed in March 2017

  • Reviewed: 5 February 2017

    • Family with young children
    • Studio Suite
    • Stayed 2 nights
    • Submitted via mobile

    Soft pillows

    Nice smelling soap and happy helpful staff

    Stayed in February 2017

  • Reviewed: 2 February 2017

    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment (4 Adults)
    • Stayed 1 night
    • Submitted via mobile

    There was a pair of shoes and pants left in our room from the previous guests so I'm not sure how well it was cleaned.

    The pool area is lovely.

    Stayed in January 2017

  • Reviewed: 11 January 2017

    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment (3 Adults)
    • Stayed 2 nights
    • Submitted via mobile

    There was nothing not to like.

    The room was very comfortable and clean.

    Stayed in December 2016

  • Reviewed: 27 December 2016

    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment (4 Adults)
    • Stayed 2 nights
    • Submitted via mobile

    Great spot and excellent pool 👍

    Stayed in December 2016

  • Reviewed: 22 November 2016

    • Business trip
    • Solo traveller
    • Studio Suite
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Lovely grounds, pool and spa. Friendly staff.

    Stayed in November 2016

  • Reviewed: 17 November 2016

    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment (2 Adults)
    • Stayed 2 nights

    Apartments could do with a BBQ for each one

    Great staff, excellent golf course, food was really good

    Stayed in November 2016

  • Reviewed: 6 November 2016

    • Leisure trip
    • Couple
    • Two-Bedroom Apartment (4 Adults)
    • Stayed 1 night
    • Submitted via mobile

    Comfortable bed nice location good breakfast

    Stayed in November 2016

  • Reviewed: 4 November 2016

    • Family with young children
    • Two-Bedroom Apartment (4 Adults)
    • Stayed 2 nights

    grounds were lovely and kids loved the hot tub.

    Stayed in October 2016

  • Reviewed: 4 October 2016

    • Leisure trip
    • Couple
    • Studio Suite
    • Stayed 1 night

    my pillow

    Stayed in October 2016

  • Reviewed: 1 October 2016

    • Leisure trip
    • Family with young children
    • Studio Suite
    • Stayed 1 night
    • Submitted via mobile

    Decor needs to be updated but overall very good

    Check in and checkout super fast and very friendly and the room very clean.

    Stayed in September 2016

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