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Reviews of Mercure Bunbury Sanctuary Golf Resort 4 stars

Lot 100 Old Coast Road, Pelican Point, 6230 Bunbury, Australia

#17 of 26 hotels in Bunbury

Guests' Choice

Review score

Based on 317 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.3

  • Location

    8.6

  • Facilities

    8.2

  • Staff

    9.0

  • Value for money

    7.9

  • Free WiFi

    6.9

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Showing 1 – 25

  • Reviewed: 19 April 2024

    7.0
    Great for a overnight stay and a family vacation
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    It’s a little dated

    The gardens and golf area also the restaurant and bar

    Stayed in March 2024

  • Reviewed: 8 April 2024

    8.0
    Great place for families :)
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 3 nights

    Didn't like the cleanliness of our apartment. The carpet was terribly stained, and around the windows was mouldy, also the blinds were pretty grotty too.

    Was a great place for families, with everything right there, a restaurant, pool and spa, golf, kids playground. Awesome view from the verandah of our apartment. Pool area was lovely, like a tropical paradise :)

    Stayed in April 2024

  • Reviewed: 5 April 2024

    9.0
    Had a wonderful break, beautiful location and central .
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Couches, uncomfortable

    Great location, really comfortable beds, if I had to really critique I’d say the couches could do with being replaced as they are very old and you could feel the springs when sitting on them , which was quite uncomfortable., would also be nice to have access to a smart tv, other than that I’d definitely stay again as the location is great and grounds and pool are just lovely.

    Stayed in April 2024

  • Reviewed: 2 April 2024

    8.0
    Was a pleasant stay , don’t know if I will stay again .would return! Reception staff helpful .
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Outside the room had lots of webs & spiders under the chairs & table ! Needed a good sweep !! Outside maintenance needs to be stepped up ‼️

    Liked the 2nd room we stayed in as more light & overlooked the golf course! Decor needs updating, very drab !!

    Stayed in April 2024

  • Reviewed: 2 April 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    The upstairs tv had little to no channels

    Pool

    Stayed in April 2024

  • Reviewed: 1 April 2024

    7.0
    Overall great stay
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Stained carpets and curtains and bugs around the ceiling let the stay down, but wouldn’t put us off I cleaned the rooms (couldn’t get the bugs too high)

    Great staff, great place Pool suited us as we have a young none swimmer so having a small wading pool was great!

    Stayed in April 2024

  • Reviewed: 3 February 2024

    8.0
    Said it all under what I liked.
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 2 nights

    All good. Nothing to report here.

    Great room location. Great view over the golf course. The golf course and surrounding grounds is in excellent condition. The dinner and and service in the Restuarant was very good.

    Stayed in February 2024

  • Reviewed: 25 January 2024

    9.0
    Golf, pool, family stay, what more could you ask for?!
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Bar staff looked bored

    The grounds, the pool, the facilities, great family place to stay.

    Stayed in January 2024

  • Reviewed: 19 January 2024

    8.0
    Great stay with a fantastic pool. Worth staying in summer for the pool alone.
    • Leisure trip
    • People with friends
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    There were a few cobwebs in the property so I don’t think they had been cleaned in a while. It was a bit dated and didn’t have an oven in the kitchen as well. We made do though and used the hot plate and the microwave. The balcony also didn’t have a deadbolt at the top like the bottom floor which would have been a good safety feature. We were travelling with a toddler so had to watch him in the bedroom. The lock on the main bedroom also didn’t work as well. Just little things but overall it was a great stay and we really enjoyed our stay. The only other thing is that I had to pay a 250 dollar bond because I paid with a debit credit card. This should be advertised and people should know this before booking. I think when you had my credit details already I don’t think the bond was necessary when there is nothing in the mini bar. I’m assuming this is because people have caused damage in the past? Just was a bit of a shock and a high amount to find out about on arrival.

    The pool is amazing! The space in the apartment was awesome as well. Plenty of room for us. We also liked the location as it was a good base to explore the region and close to the Bunbury Farmers Market.

    Stayed in January 2024

  • Reviewed: 17 November 2023

    9.0
    Superb
    • Business trip
    • Couple
    • Studio Suite
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Staff were friendly and room was clean and spacious

    Stayed in November 2023

  • Reviewed: 11 November 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Studio Suite
    • Stayed 1 night

    Only wine glasses, no water glasses,.

    Nice apartment overlooking the pool and a great breakfast with friendly staff.

    Stayed in November 2023

  • Reviewed: 24 October 2023

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Studio Suite
    • Stayed 3 nights

    The wifi was patchy and at times very low speed. I switched to running my phone as a hotspot for a time which burns up data.

    Very nice pool & spa area. Staff were very friendly and helpful.

    Stayed in October 2023

  • Reviewed: 22 October 2023

    8.0
    A comfortable and good value stay just north of Bunbury, WA.
    • Leisure trip
    • Couple
    • Studio Suite
    • Stayed 11 nights

    The internet service was initially inconsistent which we reported. It improved on day 4 and remained OK for the rest of our stay. There hairdryer did not work but was replaced immediately with a new one when reported. There was quite a bit of noise on one night from an industrial process somewhere in the vicinity but there is a lot of new road building going on within a few miles and that may have been the reason.

    The unit was on two floors and offered very adequate living space below and two bedrooms and a good bathroom above. The bed was comfortable and the daily cleaners were assiduous and changed the sheets regularly. The staff were pleasant and helpful. The restaurant offered food and drink of an adequate standard. A small kitchenette provided two induction rings, a microwave, a toaster and a kettle. This was fine for breakfast. The resort was easy to find and access.

    Stayed in October 2023

  • Reviewed: 14 October 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Studio Suite
    • Stayed 3 nights
    • Submitted via mobile

    Swimming pool needed a clean

    Golf course was excellent

    Stayed in October 2023

  • Reviewed: 28 September 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Studio Suite
    • Stayed 3 nights
    • Submitted via mobile

    The room was non smoking ,but it smelled if cigarette smoke .

    The scenery was lovely ,lovely gardens

    Stayed in September 2023

  • Reviewed: 16 September 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Studio Suite
    • Stayed 1 night
    • Submitted via mobile

    Service of staff was amazing helpfujll friendly and madey stay amazing

    Stayed in September 2023

  • Reviewed: 16 September 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Studio Suite
    • Stayed 1 night
    • Submitted via mobile

    Food was excellent

    Stayed in September 2023

  • Reviewed: 12 September 2023

    8.0
    Comfortable, welcoming
    • Leisure trip
    • Couple
    • Studio Suite
    • Stayed 2 nights
    • Submitted via mobile

    Room needs updating for the price

    Location, view

    Stayed in July 2023

  • Reviewed: 8 September 2023

    8.0
    Great location to spend an few restful days and still wish I played golf
    • Leisure trip
    • Couple
    • Studio Suite
    • Stayed 2 nights

    Coffee was too stong for my wife from the bar, but she likes it very weak

    An upgrade to a golf course facing room and a great meal in the restaurant

    Stayed in September 2023

  • Reviewed: 21 August 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Studio Suite
    • Stayed 1 night

    N/a

    Left before breakfast but had a lovely dinner sat night

    Stayed in August 2023

  • Reviewed: 12 August 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Studio Suite
    • Stayed 1 night
    • Submitted via mobile

    Decor could do with an upgrade.

    Convenient location to where we had booked for dinner. Had a drink in bar while waiting for internet to reboot. Receptionist upgraded our room.

    Stayed in July 2023

  • Reviewed: 9 August 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Staff incredibly helpful. Older property but very clean

    Stayed in July 2023

  • Reviewed: 7 August 2023

    7.0
    It would be a good place to stay if you are an avid golfer. Good course
    • Leisure trip
    • Couple
    • Studio Suite
    • Stayed 1 night

    Units are getting a bit tired. The lounge in our unit needs replacing. For what you get I think that the price is a bit high

    Location good. We were given an upgrade. and the bed was very comfortable

    Stayed in August 2023

  • Reviewed: 3 August 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Studio Suite
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Everything. Exceptional staff in all areas esp your girl in the restaurant, making coffee serving, checking on you, and happy chatty . Made u feel good, thank you..

    Stayed in July 2023

Showing 1 – 25

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