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  5. Reviews of Mercure North Melbourne

Reviews of Mercure North Melbourne This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Corner Flemington Road & Harker Street, North Melbourne, 3051 Melbourne, Australia

#163 of 205 hotels in Melbourne

Guests' Choice

Review Score

Based on 1532 hotel reviews

7.2

Score breakdown

  • Cleanliness

    7.8

  • Comfort

    7.8

  • Location

    8.5

  • Facilities

    7.1

  • Staff

    8.7

  • Value for money

    7.5

  • Free WiFi

    7.3

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 25, 2024

    6.0
    Room was fine. The staff could use some customer service training.
    • Leisure trip
    • Solo traveler
    • Standard King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Upon arrival the lady who checked me in was very unpleasant. I arrived back into the hotel late one night and when my key cards wouldn’t work to open the door and let me into the hotel I had to summon a staff member. The lady who came out of the back room (clearly annoyed) instantly told me that I could use my key cards and when I said I had tried she scanned my card to find out that they were in fact, not working. The morning I was checking out (Sunday) I was woken up around 8:30am by people cleaning the rooms next to mine (Vacuuming, talking and banging). Not ideal.

    The room was fine. Clean enough and comfortable enough.

    Stayed in April 2024

  • Reviewed: April 22, 2024

    8.0
    Very Good
    • Family with young children
    • Standard Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    The bed wasn't the most comfortable. But we will stay there again.

    The location was perfect for where we needed to go. The restaurant was fantastic. Great food, great value.

    Stayed in April 2024

  • Reviewed: April 21, 2024

    7.0
    Good
    • Business trip
    • Family with young children
    • Standard Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    There is no access for wheel chairs from the carpark unless you go back up the steep driveway to the front entrance. As there are only stairs from the carpark this made it awkward for disabled access.

    Location easy access to the hospital. Restaurant was good, staff lovely helpful and efficient.

    Stayed in April 2024

  • Reviewed: April 16, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Pricing

    Location

    Stayed in April 2024

  • Reviewed: April 6, 2024

    7.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The front desk staff were disappointing. Pleasant but at times communication was tricky. After that all request were met.

    Restaurant was ok.

    Stayed in April 2024

  • Reviewed: April 3, 2024

    6.0
    Pleasant
    • Family with young children
    • Standard King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Needed some updates

    It was nice and continent to tram lines and good park nearby for the kids to play.

    Stayed in April 2024

  • Reviewed: April 2, 2024

    8.0
    A very convenient, clean and comfortable place to stay and very easy to connect to Melbourne CBD
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 3 nights

    Though working well, the creaky small and old lift next to the check in needs an uplift and some cleaning.

    Smooth and very quick check in Very clean rooms and linen Comfortable mattress and pillows Well stocked coffee/tea station Complimentary sparkling wine in the mini fridge was a pleasant surprise Had dinner from the restaurant downstairs, very tasty food and excellent coffee Very helpful and proactive staff, we had an early morning check out. Taxi was arranged by the staff and arrived in 5 minutes. Checkout was even more smoother. Excellent and quite location, 10 minute walk to the Murphy St./Flemington Road tram station to connect to CBD

    Stayed in March 2024

  • Reviewed: March 23, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Very convenient to where we needed to go. Walking distance to the hospital. Meals were great.

    Stayed in March 2024

  • Reviewed: March 23, 2024

    8.0
    Mecure North Melbourne
    • Leisure trip
    • Solo traveler
    • Superior Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Very good stay at Mecure North Melbourne will stay there again

    Stayed in March 2024

  • Reviewed: March 16, 2024

    7.0
    Comfortable bed, quiet and convenient location, access to carpark
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 4 nights

    breakfast limited

    location

    Stayed in March 2024

  • Reviewed: March 15, 2024

    8.0
    The location was ideal for where I needed to be, staff very helpful and pleasant to deal with.
    • Leisure trip
    • Solo traveler
    • Superior Queen Room
    • Stayed 4 nights

    Although there were full length draw curtains the room had a huge window overlooking the backyards of adjacent homes. Felt somewhat exposed with the curtains open. Either additional blinds or filter curtains at the window would provide privacy. A wall attached swing magnified mirror in the bathroom would be helpful. Thin walls between neighbouring guests room - could hear them going to the toilet! TV screen was a little on the small side. The location - Situated on busy Flemington Road was very noisy with the Trams, sirens to hospitals during the night.

    Excellent hot water with great water pressure. Tea making facilities on hand. The location was good - a few minutes walk to the tram stops on Flemington Road. Loved the feature wallpaper of downtown Melbourne scenes - tram, railway station etc. Breakfast was basic, but tasty.

    Stayed in March 2024

  • Reviewed: March 13, 2024

    6.0
    Very good position when needing to travel around Melbourne
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Getting very dated could do with a bit of TLC

    Stayed in March 2024

  • Reviewed: March 10, 2024

    6.0
    none
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    more lighting in the room and cold water in fridge

    No breakfast restaurant closed

    Stayed in March 2024

  • Reviewed: March 8, 2024

    7.0
    Good
    • Couple
    • Standard King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    We stayed two nights so they didn't service our room. No one told us this were out all day came back to wet towels no milk and bed unmade. Not good enough at the price we paid.

    Not alot. Very noisy people banding doors all night. Load voices

    Stayed in March 2024

  • Reviewed: March 4, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Could do with bringing up to date very 1990s. Breakfast is expensive aswell

    Parking even though they charge 25 dollars a day easy to get a tram into city centre

    Stayed in February 2024

  • Reviewed: March 3, 2024

    8.0
    I was happy with everything, will stay again.
    • Business trip
    • Solo traveler
    • Standard Triple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    My room was a little older than expected but it was still clean and very comfortable.

    Great price, clean and staff were lovely.

    Stayed in February 2024

  • Reviewed: March 1, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Hotel is a little dated, but was also quite a bit cheaper so no complaints

    Tidy room and helpfully staff

    Stayed in February 2024

  • Reviewed: February 28, 2024

    6.0
    We enjoyed our stay. Parking good
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night

    I think the place needs a freshen up, dated and getting a bit aged and worn

    The room was good. Bed comfy.

    Stayed in February 2024

  • Reviewed: February 27, 2024

    8.0
    Very pleased with our stay, as an elderly couple, we were able to visit the hospital,
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night

    Nothing, all was good for what we needed.

    Perfect for our needs, visiting The Royal Melbourne Hospital, as an elderly couple from interstate we were very grateful for the convenience.

    Stayed in February 2024

  • Reviewed: February 21, 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Standard Triple Room
    • Stayed 1 night

    The single bed mattress rolled into the middle and the queen bed didnt have much padding.

    Check-in and check out were really efficient and the staff friendly

    Stayed in February 2024

  • Reviewed: February 20, 2024

    7.0
    Overall it was a comfy bed and really good location for long days spent at the hospital.
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 3 nights

    Room was facing main road, so was quite noisy. We requested to extend our stay to the end of the week after booking a Sunday to Wednesday check out to Monday to Friday but the staff member misunderstood and only updated our booking for 1 more night. So it was a little moment of panic not knowing if we had another night to stay on the Thursday. Luckily the staff were able to work around your bookings.

    easy access to children's hospital and accommodating with extra nights stay.

    Stayed in January 2024

  • Reviewed: February 19, 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Superior Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    First room we were given had people already staying in the room, which we walked in on them in bed.

    Quiet. Clean.

    Stayed in February 2024

  • Reviewed: February 18, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Triple Room
    • Stayed 3 nights
    • Submitted from a mobile device

    No microwave no cutlery very outdated

    Close to city

    Stayed in February 2024

  • Reviewed: February 18, 2024

    6.0
    Comfortable but I probably would not return.
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The interior is extremely old and tired looking. This is not reflected in the price per night. The lift felt unsafe it was so old.

    Rooms were tidy and clean … very basic though.

    Stayed in February 2024

Showing 1 - 25

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