Reviews of Moss Hotel

Perfect location close to everything, superb room, clean, comfortable and spacious, lovely staff. All in all cannot fault anything.

Nothing

I had a fantastic stay at Moss Hotel. The room was superb - spacious, comfortable, and beautifully presented. The amenities were excellent, and the décor was simply wonderful, creating a stylish yet welcoming atmosphere. Highly recommend!

My view out of the window of an eternal wall

The hallway lights shone under the door made it hard to sleep

Everything ,second time around will be back again

Hotel is beautifully designed, the rooms are dark and romantic and it's right on Salamanca for easy access to the city (and the markets on a saturday morning of course). Check in was an easy process, staff very friendly and helpful

The TV in the room is a smart TV however the hotel has blocked all smart features, and access to the HDMI port, you can only watch their selection of free to air channels. We could not watch our own media, nor could we get the AFL game that we wanted to watch (it wasn't on free to air but we have subscriptions to Kayo and Foxtel so just needed to sign in on the TV) so we had to stream on our phone which was incredibly disappointing considering we have had access to smart TV's at every other hotel and air bnb on our trip, even tiny places in small country towns had access. It was a baffling decision. Also wish they had a gym and/or sauna in the hotel

Really handy location for Salamanca and Hobart, easy to get to, parking available if you book ahead. Great location for restaurants.

Great design and excellent attention to detail. Location at Salamanca is great. Great Tasmanian furniture and design. Friendly, welcoming by and helpful staff, and a welcome apple! Heated bathroom floor and Australian made soaps.

There was so much to like, the only thing which could have been better were the pillows. Good but not great.

Beautiful, comfortable, great location.

Location amazing. Loved the heated bathroom floor

Box of tissues in the room would be nice

I love the mood of Moss Hotel. It’s classy without being pretentious. We love that everything is so handy - including live music venues, beautiful handcrafts and great cafes all in easy walking distance. This was our second stay and we haven’t exhausted all the options of things to do locally. We’ll be back!

The hotel is literally in Plaza Salamanca

The windows did not allow us to see outside

Unbeatable location. Loved being in the Salamanca area with all the bars and restaurants. Easily accessible to different parts of Hobart. The room was surprisingly soundproof and very comfortable. The bed and pillows were a luxury. Loved the deep soak bath and heated floors. The hotel staff were friendly and welcoming and allowed us to store bags on early arrival and late departure for the airport. Would not hesitate to come back and stay here again.

Only feedback is wanting a bit more storage for hanging clothes and clothes. There is one cupboard with shelves and a hanging rack but needed more hangers and maybe some drawers especially for a longer stay

Upgraded ourselves to a Grove Room, which was lovely. Comfy King Bed, lovely large window onto Salamanca Place with an aspect towards Franklin Wharf and a bath, which was well-used!

While there are lots of eating alternatives on the doorstep, I always welcome some ability to eat on site in a hotel.

Location and design of the wall art

extra $20 charge for parking

The location is perfect, walking right into the Salamanca Markets. Stylish.

It had such a beautiful interior and the location was amazing.

The room we stayed in was so noisy, we could hear conversations from outside without the window open. We heard a couple next door having sex. The room was very warm. The bed was very uncomfortable and we both rolled into the middle.

Location and the polite, competent young girls at reception. Very welcoming and high quality hospitality

Central AC didn't work well in the room. Couldn't get the settings to work, then it would just turn off or it would randomly move to heat. Got home after dinner at 11pm it was 29 degrees, couldn't fix it because the AC unit was shit. The one in the bathroom never worked. Same issue the next arvo, called reception and an old battleaxe of a babyboomer came up, couldn't get it to work for 10minites and made it out like it was our fault for not calling reception at 11pm the night before. That response is dogshit. Not only did we come back to a room which was 29degrees (obviously staff couldn't fix it either), but she couldn't do it and passed it off as our problem. THEN she said we had turned it on heat (we hadn't. It was 21 on cool and the settings changed middle of the night). Room 50. These rooms aren't worth $400 a night when you can't breathe at night, then get told it's because you can't use the AC properly. Sure, we like avocado on toast, but you can't use touch screens. When your AC doesn't work, and you can't use a phone properly, don't blame guests. Just apologies next time. Completely useless