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  5. Reviews of iStay River City Brisbane

Reviews of iStay River City Brisbane 4 stars

79 Albert Street, Brisbane CBD, 4000 Brisbane, Australia

#256 of 385 Holiday rentals in Brisbane

Guests' Choice

Review score

Based on 1905 hotel reviews

7.1

Score breakdown

  • Cleanliness

    7.5

  • Comfort

    7.6

  • Location

    8.8

  • Facilities

    7.2

  • Staff

    8.2

  • Value for money

    7.2

  • Free WiFi

    7.6

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Showing 1 – 25

  • Reviewed: 25 April 2024

    7.0
    Great location but the furnishings could have been cleaner.
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    We had 5 adults and were provided with a trundle bed. Sadly there was no extra pillow or blanket for this bed. There was one extra doona (no cover) that was mouldy so was unusable. The staff member checking us in tried to charge more for the trundle bed even though I had corresponded with the hotel previously to ensure the trundle bed was part of the cost for the booking for 5 adults. Luckily I still had the correspondence and she didn’t charge us. The sheer curtains in the bedroom either a balcony were ripped and had what looked to be blood marks on them. There was only one small air conditioner in the lounge so to get cool in the bedrooms you had to leave to door open and turn the fan on. Some of the light fittings looked badly installed or broken.

    It was a great location. Close to the venue where we were attending a concert and close to shopping and dining. The view from the 38th floor was fantastic too and it was a long way from the noise at street level. The was a full size fridge, oven, gas hot plates, a microwave oven and dishwasher.

    Stayed in April 2024

  • Reviewed: 23 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    The view wasn't great.

    Great location

    Stayed in April 2024

  • Reviewed: 21 April 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Everything else outside of the bed.

    The bed was amazing. Put that bed in the Meriton Surfers and that's a winner

    Stayed in April 2024

  • Reviewed: 20 April 2024

    8.0
    Great option for an inner city stay with spacious rooms and balconies.
    • Leisure trip
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 3 nights

    Room was a little stark. a few cushions would be nice. Kitchen could have had just a bit of supplies like a coffee maker.

    Extremely spacious, bright, large balcony, lovely lap pool and spa, no-nonsense check-in and out

    Stayed in April 2024

  • Reviewed: 19 April 2024

    8.0
    Very good.
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    A little tired and in need of a refurb.

    Location Very large apartments

    Stayed in April 2024

  • Reviewed: 19 April 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 3 nights

    all good

    great location

    Stayed in April 2024

  • Reviewed: 18 April 2024

    8.0
    Excellent
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 8 nights
    • Submitted via mobile

    Nothing

    The reception service was good including the rooms.

    Stayed in April 2024

  • Reviewed: 11 April 2024

    6.0
    My room
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    The aircon wasn't that grate the TV in lounge room couldn't connect cauld have used a dust pan and brush and there was no ice cube trays

    It was OK

    Stayed in April 2024

  • Reviewed: 3 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 6 nights
    • Submitted via mobile

    The smell of our room had a smell of cigarette smoke which was very uncomfortable for myself and the air conditioner needs to be cleaned.

    The price for the location and the apartment were exceptional and the apartment had what we needed for our stay.

    Stayed in April 2024

  • Reviewed: 29 March 2024

    7.0
    Great spot
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 2 nights

    The main reason I gave the lower score is because of the noise from the river rail crossing and while it might not have worried everyone it did annoy us and I feel it should have been mentioned on the booking site.

    Great size and friendly staff in a good location, close to Queen street mall. It could be used for a weeks stay

    Stayed in March 2024

  • Reviewed: 27 March 2024

    8.0
    was ok
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    the view and the parking before checking in

    location

    Stayed in March 2024

  • Reviewed: 24 March 2024

    6.0
    Good for short stay as location is great. Definitely needs an update.
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Bathrooms need updating. Lots of mould in the silicone and grout. Whole place needs a paint as there is pain chips and door seals degrading.

    Location, size of apartment, comfy beds and pillows.

    Stayed in March 2024

  • Reviewed: 23 March 2024

    8.0
    It's good no problems
    • Leisure trip
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    It's was really good. It even has windows that open!!! Do not believe the negative reviews on Google or whatever. I nearly cancelled my booking twice because of them. It is not a 5 star property but it has everything you need. Beds comfortable shower hot and good pressure. Yes it's a bit worn but it is what it is. I was so scared I was going to be charged for paint chips and scuff marks I called reception and took a million photos...none of that was true. The reception was lovely, and its close to everything. The whole of Brisbane is under construction and its a sea of fluorescent orange and yellow. Despite this I had a good night sleep and the reaction was amazing. I can only talk about my room but everything was amazing. I'm so glad I stayed.

    Stayed in March 2024

  • Reviewed: 20 March 2024

    7.0
    Great location, rooms a little tired
    • Leisure trip
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    The carpet definitly needed upgrading, there was metal protruding through the carpet from the hallway into the kitchen. Not a big section but enough to stick sharpely into my bare foot. Also i had to gain access to the bedroom from the balcony as the door had been locked shut before I arrived.

    No breakfast provided

    Stayed in February 2024

  • Reviewed: 19 March 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Location

    Stayed in March 2024

  • Reviewed: 18 March 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment with River View
    • Stayed 3 nights
    • Submitted via mobile

    Cleanliness of the apartment, we found food wrappers in the living area.

    Staff attitude was good at they were very helpful with our requests.

    Stayed in March 2024

  • Reviewed: 13 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Very hard to find the reception

    Stayed in March 2024

  • Reviewed: 9 March 2024

    8.0
    Very happy with the apartment
    • Leisure trip
    • People with friends
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    The property is aged and there was a bad odour outside our room in the lift area

    Location. Loved the balcony!

    Stayed in March 2024

  • Reviewed: 6 March 2024

    7.0
    had a pleasant stay, requests were promptly responded to
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    check in seemed slightly inconvenient but I think it was a in-training person..

    entrance and lifts were impressive

    Stayed in March 2024

  • Reviewed: 3 March 2024

    8.0
    Very good
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Dishwasher didn't turn off and updating of the unit needs to be done

    Central position

    Stayed in March 2024

  • Reviewed: 29 February 2024

    6.0
    Clean, central and well priced
    • Leisure trip
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 1 night

    The bedroom did NOT have air conditioning

    Located in the CBD it was a short walk to everything

    Stayed in February 2024

  • Reviewed: 28 February 2024

    8.0
    Loved it and staff were great
    • Leisure trip
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    A little worn down but perfectly fine

    Great location and big amount of space

    Stayed in February 2024

  • Reviewed: 27 February 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Foyer had no ac very hot waiting for lifts Room level had smell of dirty wet carpet’s when exiting lift

    Location

    Stayed in February 2024

  • Reviewed: 26 February 2024

    8.0
    Central location but needs some updating.
    • Business trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    The bathroom was dated and showing its age. Cracked laminate bench. Chrome fittings worn or dented. Lighting is harsh cold white. Not relaxing. Floor lamp rusting. Laundry door broken. Entry door damaged.

    Central city location. Parking in the building. Roomy balcony. Well appointed modern kitchen. Comfortable bed. Great shower pressure

    Stayed in February 2024

Showing 1 – 25

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