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Reviews of Mantra Twin Towns This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Corner Griffith & Wharf Street, 2485 Tweed Heads, Australia

#11 of 23 hotels in Tweed Heads

Guests' Choice

Review Score

Based on 2974 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.5

  • Location

    9.1

  • Facilities

    8.4

  • Staff

    8.6

  • Value for money

    7.8

  • Free WiFi

    6.8

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 17, 2024

    9.0
    Very excellent!!!
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment - Weekly Housekeeping
    • Stayed 1 night
    • Submitted from a mobile device

    Whilst the room was very good, clean, and looked after, perhaps an update would be a good idea and suitable since there's the new, two towers across the road and more new construction happening.

    Location was super excellent. The view was stunning. It was my Son's birthday, and the beautiful staff had put ballons and chocolates for him, a delightful surprise, and very thoughtful!!! They went above and beyond for him. We loved it!!! Thanks so much, our deep appreciation to the staff!!!

    Stayed in April 2024

  • Reviewed: April 14, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Studio Room
    • Stayed 1 night
    • Submitted from a mobile device

    Construction work made access to areas in resort a bit challenging- very easy to get lost

    Stayed in April 2024

  • Reviewed: April 14, 2024

    7.0
    Facilities good, location good, cleanliness of rooms a let down for the Mantra brand
    • Leisure trip
    • Solo traveler
    • Studio Room
    • Stayed 2 nights
    • Submitted from a mobile device

    My original room smelt like mildew and mould. On closer inspection, this is exactly what I could see. The doors clearly hadn't been opened in that room for quite some time. I asked to be moved since the smell was quite overpowering, and I could see visible mould. I was moved to another room, which smelt better and given some breakfast vouchers. Both rooms had embedded dirt around the edges of carpet, soap scum & mould/mildew in bathrooms, wardrobe frame dirty with visible rubbish on the bottom tracking, chair at desk had built up dust on it. I stepped on some sort of chocolate food on the carpet. It's clear cleaning is a rough wipe down of easy to do spots only and change the sheets. The kitchenette in each room was kitted out differently in terms of kitchen tools, cockery, and cutlery. After moving to the second room, I felt like I was originally allotted the worst room in the whole hotel that only gets used if the place is full. But of course there were other rooms. The second room was slightly better. This hotel is a bad look for the Mantra brand.

    Great location to some of the most beautiful beaches on the Gold Coast. The breakfast had a wide variety of food on offer. Kitchenette was ok, although my original room was not equipped the same as the room I ended up moving to. Pools were nice, especially nice to have a large enough outdoor pool to do some laps. Views were ok on the harbourside. Gym ok, free weights would be a good addition. The room was a holiday size with a great balcony.

    Stayed in April 2024

  • Reviewed: April 7, 2024

    9.0
    Had a very enjoyable stay and would definitely recommend it and come again
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment - Weekly Housekeeping
    • Stayed 2 nights
    • Submitted from a mobile device

    Wifi was rubbish-

    It was a lovely spacious place with great views

    Stayed in April 2024

  • Reviewed: April 7, 2024

    9.0
    A fabulous stay with a gorgeous room and view.
    • Business trip
    • Solo traveler
    • Studio Room
    • Stayed 4 nights
    • Submitted from a mobile device

    No indoor spa for when raining.

    Location, amenities and layout of room. Housekeeping do an amazing job tidying up every day.

    Stayed in April 2024

  • Reviewed: April 7, 2024

    8.0
    Enjoyable one night stay to watch a show. We had a great dinner at Orient restaurant
    • Leisure trip
    • Couple
    • Studio Room
    • Stayed 1 night

    Nice room with a good view Outstanding buffet breakfast

    Stayed in April 2024

  • Reviewed: April 5, 2024

    9.0
    Amazing place to stay for overnight or extended stay
    • Leisure trip
    • Couple
    • Studio Room
    • Stayed 1 night
    • Submitted from a mobile device

    Not all dinnng options available but it was a public holiday so forgiven

    Great location

    Stayed in April 2024

  • Reviewed: April 4, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Studio Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Air conditioning did not work

    Stayed in April 2024

  • Reviewed: April 4, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Studio Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Staff at breakfast were so lovely. Don't remember her name but she was a grandma with 18 grand kids, including from a second marriage to a Pacific Islander man. She was gorgeous, if you can pass that on to her.

    Stayed in April 2024

  • Reviewed: April 1, 2024

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Two-Bedroom Penthouse Apartment - Weekly Housekeeping
    • Stayed 7 nights

    Nil

    Location, especially connected to Twin Cities club.

    Stayed in March 2024

  • Reviewed: March 29, 2024

    9.0
    Loved mention location and set up. Nicely cleaned for me daily, thsnkyou. Had a great time when not working as the room
    • Business trip
    • Solo traveler
    • Studio Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Maybe the spa could be indoors or undercover so able to be used during wet weather.

    Location is great as central to everything and able to access car, food, drink and facilities all undercover as was raining throughout my stay.

    Stayed in March 2024

  • Reviewed: March 28, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Studio Room
    • Stayed 1 night
    • Submitted from a mobile device

    Jug was not clean. Microwave needed external clean especially on top

    View. Bed. Showers. Food Closeness to club

    Stayed in March 2024

  • Reviewed: March 28, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Studio Room
    • Stayed 1 night
    • Submitted from a mobile device

    Wear and tear showing

    Proximity

    Stayed in March 2024

  • Reviewed: March 28, 2024

    8.0
    As above
    • Leisure trip
    • Couple
    • Studio Room
    • Stayed 2 nights

    Overall a very pleasant stay.

    The room was very good, we appreciated being upgraded from a studio room at no extra charge. We didn't dine at the property. Good location, excellent views.

    Stayed in March 2024

  • Reviewed: March 27, 2024

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Studio Room
    • Stayed 1 night

    Difficult to find the actually entrance when driving.

    Room was clean, balcony and a view. Very functional and ease of car parking together with location and facilities.

    Stayed in March 2024

  • Reviewed: March 26, 2024

    8.0
    Generally OK. Very convenient position. My Son, Daughter-in-Law and Granddaughter were there..
    • Leisure trip
    • Solo traveler
    • One-Bedroom Apartment - Weekly Housekeeping
    • Stayed 3 nights
    • Submitted from a mobile device

    The box for tea and coffee was missing. I had to ask twice, once on the phone and then went down to Reception, before it was delivered to my room.

    I don’t eat breakfast

    Stayed in February 2024

  • Reviewed: March 26, 2024

    8.0
    Overpriced but convenient if attending the club.
    • Leisure trip
    • Couple
    • One-Bedroom Apartment - Weekly Housekeeping
    • Stayed 2 nights
    • Submitted from a mobile device

    No kitchen bench space, fridge and freezer not chilling. The shower head fell off first use.

    Convenience to the club.

    Stayed in February 2024

  • Reviewed: March 24, 2024

    8.0
    There to see daughters and beach
    • Leisure trip
    • Solo traveler
    • Studio Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Door key didnt work properly

    View

    Stayed in March 2024

  • Reviewed: March 24, 2024

    9.0
    Good location and close to transport
    • Leisure trip
    • Couple
    • Studio Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nil

    Convenient

    Stayed in March 2024

  • Reviewed: March 22, 2024

    8.0
    Excellent! have stayed before and if the occasion arises again, we will stay again.
    • Leisure trip
    • Couple
    • Studio Room
    • Stayed 2 nights

    Nil

    We were attending a show at the Twin Towns and for this the Mantra is exceptionally well placed.

    Stayed in February 2024

  • Reviewed: March 19, 2024

    8.0
    Was a great place for our quick getaway
    • Leisure trip
    • Couple
    • Studio Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Great location as lots right on your doorstep from restaurants and supermarkets to taverns and the beach just a short walk away. Very clean and a variety of amenities to suit everyone.

    Stayed in March 2024

  • Reviewed: March 18, 2024

    8.0
    Was a short stay, enjoyed it and will be going back at one stage
    • Leisure trip
    • Couple
    • One-Bedroom Apartment - Weekly Housekeeping
    • Stayed 4 nights

    The pool was fairly dirty, the filter must not have been working, all the sunscreen from everyone was in one corner of the pool, plus the lane rope was painfull to get under to get in the deeper part and to get out again, not everyone is agile.

    The Resort was in a fantastic location, great to be able to just walk through to the Twin Towns Club.

    Stayed in January 2024

  • Reviewed: March 18, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Studio Room
    • Stayed 4 nights

    Have no comments.

    Staff are very frindly @ help full, the lady (Lisa) help use to change our room from the first floor to the 11th what we ask for it when we booked with (Booking.com). She remember us from our first booking 6 months ago. Many thanks!!

    Stayed in March 2024

  • Reviewed: March 16, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Studio Room
    • Stayed 1 night
    • Submitted from a mobile device

    Great location and lots to do. Very friendly staff.

    Stayed in March 2024

Showing 1 - 25

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