The furniture was all broken, toilet seat broken, cupboards were broken, broken fan in cupboard really bad mould on bottom of shower screen.

Stayed in September 2025

The slipperiness of the tiles around the indoor pool & spa

The closeness to the apartment and view

Stayed in August 2025

Bathroom shower head was unusable

Clean. Comfortable beds

Stayed in August 2025

How cold it was at night as the windows were watery and could not really go out on the balcony in this cold and ground was wet.

The comfort of the masters bedroom and the beautiful view :)

Stayed in July 2025

Not having enough beds

It was great place but I paid for 7 people to sleep in there and there was only 6 beds?

Stayed in May 2025

Very dirty, there was old oil fat dripping from the exhaust fan above the stove, jam fingerprints inside the glass cupboard and my kids found old chicken nuggets under the bed when they were trying to plug in chargers. Hair all over the floor in the ensuite really the place had a very quick wipe over and sheet change but not a proper cleaning.

Beautiful sea views, great location, easy key collection

Stayed in June 2025

Initially the Property provided was not up to standard but the coastal letting staff were exceptional good and really helped us out

Location, location location

Stayed in May 2025

Nil

Always stay here when in GC. Value, location, great swimming pool indoor and out.

Stayed in February 2025

Mould mould mould on curtains window ledges disgusting

Stayed in April 2025

Superior view doesnt require you to stick ur head out the balcony to see the ocean, the bed was broken, took a week for staff to reply and apologise no one gave me parking nor check in details. I had to ask reception which they didnt want to give me initially but i proved i had the key and they kindly did. The linen and bedding was very dusty flaring up my asthma. The venue has also changed their pool hours from 10 to 9pm which is disgraceful. I have been at this property 6 times and never been disappointed till now.

Stayed in April 2025

Good location, apartment run down needs some TLC, lots of little bits and a.good clean wouldn’t go a miss! Tshirt found under bed and just lots of areas not touched for a long time! Air conditioner was SO LOUD but you had to have it on - nightmare at night! Shower pressure amazing.

Stayed in April 2025

One of the single bed mattress really needs to go to the bin, it didn't support any. Finding a simple eastern exit point from tower 3 to the street didn't eventuate, lots of walking bouncing between towers and floors to get out.

The pool areas are excellent. The hotel reception were helpful and the Coastal staff also helpful. The rooms were spacious. They left a generous starter pack with amenities.

Stayed in March 2025

Perfect location the apartments need capart removed they smell i booked 2 apartments the one i stayed in the mattress was very bad.

Stayed in February 2025

I didn't like the mattress I was sleeping on it was very bad I fell like these apartments need renovations the carpet smell.

I love the location and I've stayed a few times here it's close to everything.

Stayed in February 2025

Vomit smell in lift, would have. Liked spare towels

Pool area. Kitchen equipment

Stayed in January 2025

Only two keys for a 3 bedroom apartment was not good enough and it did negatively impacted our holiday, no mattress topper on beds, main frame of the lounge was broken collapsing down when sat on, apartment needs a good spring cleaning some mould around air vents and on lace curtains, electrical appliances very old and hadn’t been test and tagged since 2019. At time of booking we requested to be in apartments close to each other as we hired two 3 bedroom apartments for our group and instead we in separate towers that can’t be accessed from inside the complex after 9pm very frustrating. Our booking stated we had two parking spaces included with the apartment when in fact you only get one meaning we had to book another carpark next door added additional costs, Coastal letting co didn’t seem very interested in helping with our request we found their customer service poor.

Location was excellent, apartment size was great, awesome views

Stayed in January 2025

The beds were old, lumpy and very uncomfortable, some black mould, company we went through Costal Letting Co was not very helpful at all and most impactful was probably only 2 keys for 6 adults - we could have dealt with 1 key per room in 3 bedroom apartment. Paid top dollar!

The location and master bedroom was huge. Mashing machine fridge were both new and good.

Stayed in January 2025

Facility closed or not working (SPA)

Location

Stayed in November 2024

The loud music next level down until all hours of the morning. Security did nothing

Great location

Stayed in October 2024

The room had a great frontage overlooking the ocean but was very dated and basic from a furniture and furnishings perspective. This was the first time we had booked an apartment that was independently managed though

Location and amenities were great, we had stayed at the Chevron towers before.

Stayed in October 2024

Place could’ve been cleaner, not many amenities ie. soaps etc, toilet paper garbage bags The foyer stunk really bad, numerous guests commented on this

Great location, great pool

Stayed in October 2024

The apartment is dated, old carpet, old furniture, cleanliness was ok.

Yes they were dispensed from an automatic lock box down the road from the apartment

Stayed in October 2024

The cutlery and pots were dirty. We couldn’t get extra towels without paying extra, as we had booked a private apartment .

Good location, great pools/lagoons

Stayed in October 2024

Having to go to a different location to collect the keys.

Being located in the middle of Surfers Paradise

Stayed in October 2024