37-39 Station Road, 3192 Cheltenham, Australia
#2 of 4 hotels in Cheltenham
Guests' ChoiceBased on 381 hotel reviews
8.4Cleanliness
8.9
Comfort
8.9
Location
9.0
Facilities
8.6
Staff
9.1
Value for money
8.1
Free WiFi
8.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 23, 2024
Jones
Australiafinding a pill on the floor, so vacuuming could have been more thorough.
Pantry shop was convenient; comfy bed; good location
Stayed in April 2024
Reviewed: April 21, 2024
Indy
AustraliaNeeds maintenance, wooden floor is warped, shower mixer tap was missing a part (they give you pliers instead)
Parking and size of the apartment
Stayed in March 2024
Reviewed: April 19, 2024
Jane
AustraliaThe balcony floor needed cleaning. Not a big deal but it spoiled an otherwise very pleasant room.
Comfortable bed, very clean inside, lovely reception staff.
Stayed in February 2024
Reviewed: April 4, 2024
Sarah
New ZealandBathroom was a bit lacking, damp and dated, with laundry in the bathroom. Handle broken on the fire exit stairs, which wasn't fixed on reporting. $50 a night for a roll away bed for a 2 year old is definitely on the expensive side.
Great location - handy to the shops and local transport. Room clean/modern, large and well appointed. Staff friendly and very helpful. Car parking in the basement was very handy.
Stayed in March 2024
Reviewed: March 26, 2024
Carmen
AustraliaAssumed car parking was included in price. Was told at check in had to pay extra. Additional fees can add up to a lot
Location close to shops and restaurants
Stayed in March 2024
Reviewed: March 13, 2024
Jeanine
New ZealandParking at 20 dollars
Comfortable bed, quiet, good location
Stayed in March 2024
Reviewed: March 7, 2024
Kylie
AustraliaFound a Malteser under the sofa bed.
Beds were amazing and comfortable
Stayed in March 2024
Reviewed: March 7, 2024
Julie
AustraliaThe glasses and cups were beyond my reach (I’m 5’1”) and I had to call reception to help
Clean and easy to find.
Stayed in March 2024
Reviewed: March 6, 2024
Renee
AustraliaThe fact they charge $250 for bond damage!!!! Very annoying when the room wasn’t even that much. Still an extra $250 you need to come up with and it’s been 3 days and I’m still waiting for the money to go back into my account!!! Too expensive
Location. Cleanliness
Stayed in March 2024
Reviewed: March 4, 2024
Krystal
AustraliaSomeone was able to unlock our room door with their swipe card and proceeded to enter whilst we were watching tv, this left my young child scared. I assumed no other swipe should open our door?
The location and the size of our room was fantastic.
Stayed in February 2024
Reviewed: March 4, 2024
Sophie
AustraliaAwesome room, everything we needed. Absolutely lovely staff member who worked over the weekend we stayed. Overall would definitely stay again
Stayed in February 2024
Reviewed: February 27, 2024
Rob
AustraliaThe carpets in the hallways are terrible and detract from the rest of the hotel. Paying extra for parking .
Spacious rooms ,good furnishings.
Stayed in February 2024
Reviewed: February 23, 2024
Jill
AustraliaThe room was comfortable and clean. The maids were very helpful.
Stayed in February 2024
Reviewed: February 21, 2024
Mark
Australiaclose to train station,very close to top rated golf courses
Stayed in February 2024
Reviewed: February 19, 2024
Alison
Australianothing really, it was all I expected it to be and more.
Very easy to find and located right next to the train station.
Stayed in February 2024
Reviewed: February 5, 2024
Dean
AustraliaNo Nespresso coffee machine
Clean room and nice facilities
Stayed in February 2024
Reviewed: January 26, 2024
Debra
AustraliaLate night and early hours every night noise...yelling, squealing and banging on doors. If you have single occupants, please try to separate them from groups.
Stayed in January 2024
Reviewed: January 25, 2024
Rhonda
AustraliaNothing
Comfortable, clean and friendly.
Stayed in January 2024
Reviewed: January 21, 2024
Julie
AustraliaThe bathroom was small and cramped. Had to close door to get into shower. There was no room next to sink to put anything. The pillows were really uncomfortable.
Location good. Near station to travel to city. Staff friendly and helpful. The bed was very comfortable.
Stayed in January 2024
Reviewed: January 8, 2024
Christine
AustraliaThe bed sheets weren't long enough to stay in place. I remade the bed which helped a little.
The staff were outstanding
Stayed in December 2023
Reviewed: January 7, 2024
Caroline
United KingdomNo negatives
Great location, room service is fantastic, room was spotlessly cleaned.
Stayed in January 2024
Reviewed: January 6, 2024
Anne
AustraliaNothing
Clean & convenient
Stayed in December 2023
Reviewed: December 31, 2023
Tim
AustraliaNot enough lounge seating for 3 bedroom apartment with an uncomfortable couch
Great location, quiet rooms, spacious
Stayed in December 2023
Reviewed: December 29, 2023
Patricia
Australiawater in shower ran out door. we used rolled towels to stop it. Phone to taxi. pre set in room. they didn't turn up and I had no way to contact them as answering service.
location good for our purpose
Stayed in December 2023
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