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Reviews of Quest Gladstone 4 stars

Bramston Street, 4680 Gladstone, Australia

#22 of 29 hotels in Gladstone

Guests' Choice

Review score

Based on 53 hotel reviews

8.6

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.5

  • Location

    8.6

  • Facilities

    8.3

  • Staff

    9.3

  • Value for money

    8.4

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Showing 1 - 42

  • Reviewed: 17 April 2018

    7.9
    Overall I was happy,but might look for alternative accommodation around the area to avoid the stairs
    • Business trip
    • Solo traveller
    • One-Bedroom Apartment with Balcony
    • Stayed 5 nights

    No lifts so luggage was dragged up quite a narrow stairwell which made it difficult. I had three heavy bags with me. Shower was a step in bath which I think are a tad bit dangerous (quite easy to loose your balance).

    The room was clean and modern. Its good to have a well set up desk to work at. Access to cable TV

    Stayed in April 2018

  • Reviewed: 19 March 2018

    7.5
    Overall good
    • Business trip
    • Solo traveller
    • One-Bedroom Apartment with Balcony
    • Stayed 4 nights

    Would have been nice to have been advised the building was under renovations and was being painted inside and out.

    The location was excellent, the staff very good

    Stayed in March 2018

  • Reviewed: 28 December 2017

    5.8
    Ok for a stop over but a bit dirty for a longer stay
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    The lounges and carpet were very dirty, no doubt from the previous guests and no fault of the cleaning staff. It would be better though, if having mining clientele, you could have lounges that could be wiped down rather than material that just soaks up stubborn stains

    The staff were excellent in communication. We were running late for checkin and they were very understanding and flexible

    Stayed in December 2017

  • Reviewed: 31 October 2017

    8.3
    Good value for money.
    • Business trip
    • Couple
    • Studio Apartment
    • Stayed 1 night
    • Submitted via mobile

    Stairs (no lift) Place clean & tidy but ooking a little tired No dining/restaurant facilities (breakfast) on site.

    Great shower (pressure) Kitchenette Coffee machine (free) in foyer

    Stayed in October 2017

  • Reviewed: 21 October 2017

    10
    Lovely staff and spacious modern rooms with extras, lovely pool and easy parking. Enjoyable stay...
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    The beds were very comfortable and the rooms were modern and there was extra items such as washing machine and dryer plus self contained Kitchen if you wanted to cook, it was spacious and tidy. The staff were so friendly and helpful.

    Stayed in October 2017

  • Reviewed: 11 October 2017

    10
    Modern hotel in a great location with fantastic staff, I'll be back.
    • Business trip
    • Solo traveller
    • Studio Apartment
    • Stayed 1 night

    Nothing

    Very friendly staff and facilities were clean & refreshingly modern. The building is situated in a great location with restaurants and shops close by. Price reflected good value for money, I'll definitely be back!

    Stayed in October 2017

  • Reviewed: 30 September 2018

    10
    All comfortable.
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment with Balcony
    • Stayed 1 night
    • Submitted via mobile

    All comfortable. Didnt use any facilities or eat there

    Stayed in September 2018

  • Reviewed: 19 July 2018

    10
    Nothing
    • Leisure trip
    • People with friends
    • One-Bedroom Apartment with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Stayed in July 2018

  • Reviewed: 12 April 2018

    8.3
    Good location - close to all amenities
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 1 night

    Good location - close to all amenities

    Stayed in April 2018

  • Reviewed: 18 February 2018

    10
    Quest Gladstone Qld.
    • Leisure trip
    • Couple
    • Studio Apartment
    • Stayed 6 nights
    • Submitted via mobile

    Nothing.

    Location to the facilities restaurants that gladston offered.

    Stayed in February 2018

  • Reviewed: 22 January 2018

    10
    Clean and quiet
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Clean and quiet

    Stayed in January 2018

  • Reviewed: 1 January 2018

    7.5
    Quiet, good location
    • Leisure trip
    • Family with young children
    • Studio Apartment
    • Stayed 2 nights
    • Submitted via mobile

    There was dead cockroachs in the bath room and the shower screen was broken and could barely open it

    Quiet, good location

    Stayed in January 2018

  • Reviewed: 1 January 2018

    7.9
    Perfect for a transit stop
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    Ridiculously small soap

    Cleanliness and proximity to cafes

    Stayed in December 2017

  • Reviewed: 16 December 2017

    10
    Perfect location near airport.
    • Leisure trip
    • Couple
    • Studio Apartment
    • Stayed 1 night
    • Submitted via mobile

    Perfect location near airport. Quiet Clean. Just everything I wanted

    Stayed in December 2017

  • Reviewed: 1 December 2017

    6.3
    Quest is normally of a high quality this place was avaerage
    • Business trip
    • Solo traveller
    • Studio Apartment
    • Stayed 1 night

    Everything was dated and needs a reno

    Stayed in November 2017

  • Reviewed: 10 November 2017

    8.8
    Good central location.
    • Leisure trip
    • Couple
    • Studio Apartment
    • Stayed 1 night
    • Submitted via mobile

    Car parking and no lift but not a big thing

    Good central location. Friendly helpful staff.

    Stayed in November 2017

  • Reviewed: 6 November 2017

    7.5
    very economical
    • Business trip
    • Group
    • Studio Apartment
    • Stayed 1 night

    more wifi, 400mb does not cut it these days

    room was very tidy

    Stayed in November 2017

  • Reviewed: 15 October 2017

    10
    The staff were very friendly and helpful.
    • Family with young children
    • Studio Apartment
    • Stayed 2 nights

    The staff were very friendly and helpful. Great value for money. Perfect location for what we needed. Definitely stay there again when in the area.

    Stayed in October 2017

  • Reviewed: 26 September 2017

    4.2
    Had asked for extra bed.
    • Group
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Had asked for extra bed. Pulled the sofa bed out was disgusting & had no linen for it. Bit disapppinting after big drive.

    Stayed in September 2017

  • Reviewed: 31 May 2017

    5.8
    Not great
    • Business trip
    • Solo traveller
    • Studio Apartment
    • Stayed 1 night
    • Submitted via mobile

    Smelt and bad bed

    Close to facilities

    Stayed in May 2017

  • Reviewed: 7 January 2017

    8.3
    We loved the location, staff and cleanliness.
    • Leisure trip
    • Couple
    • Studio Apartment
    • Stayed 1 night

    size of bathroom.

    very comfortable bed.

    Stayed in January 2017

  • Reviewed: 1 January 2017

    7.5
    Good Staff
    • Leisure trip
    • Family with young children
    • Studio Apartment
    • Stayed 1 night

    That we booked 2 rooms and they only had us down for one

    The pool

    Stayed in December 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 22 May 2016

    9.2
    Very well appointed studio.
    • Leisure trip
    • Couple

    Not so many external steps ... but not a huge problem

    Very well appointed studio. Comfortable king bed, all amenities in kitchenette. Nice touches added to the experience.

  • Reviewed: 11 September 2015

    5.4
    Bad start was no lift as we had suitcases and we were...
    • Leisure trip
    • Couple

    Bad start was no lift as we had suitcases and we were located located on 2nd floor, good for business travellers who have no luggage. Wifi connection did not initially work but was later fixed, no phone working which wasn't really a prob just inconvenient as maintenance arrived, breakfast options abysmal, told cafe was local but not enough time to walk the hills in Gladstone

  • Reviewed: 21 May 2015

    9.6
    Everything provided.
    • Leisure trip
    • Couple

    Bed was 2 singles joined together and was uncomfortable in the middle.

    Everything provided. Even washing powder. Everything you need to be self sufficient. Great price gave us free WiFi and a late checkout.

  • Reviewed: 26 May 2016

    6.3
    Cooking facilities with no utensils
    • Leisure trip
    • Couple

    Cooking facilities with no utensils

  • Reviewed: 19 May 2016

    10
    The fact we had an apartment!
    • Leisure trip
    • Couple

    Nothing, all was brilliant.

    The fact we had an apartment! Separate bedroom, kitchen

  • Reviewed: 23 March 2016

    10
    The cleanliness of the apartment and it being well appointed.
    • Leisure trip
    • Couple

    No complaints at all

    The cleanliness of the apartment and it being well appointed. Also close enough to walk to the cafes.

  • Reviewed: 15 March 2016

    10
    Everything
    • Leisure trip
    • Couple

    Cannot complain

    Everything

  • Reviewed: 27 January 2016

    10
    Great rooms and friendly staff
    • Business trip
    • Group

    Not a bad experience but the carpark is a challenge for bigger vehicles!

    Great rooms and friendly staff

  • Reviewed: 11 January 2016

    5.4
    Good size apartment with good facilities.
    • Leisure trip
    • Family with young children

    The apartment was ok however just overpriced.

    Good size apartment with good facilities.

  • Reviewed: 11 January 2016

    10
    location close to city facilities, quiet room with laundry...
    • Leisure trip
    • Couple

    N/A

    location close to city facilities, quiet room with laundry facilities

  • Reviewed: 1 December 2015

    10
    Can't complaint all
    • Leisure trip
    • Couple

    Can't complaint all

  • Reviewed: 15 August 2015

    7.5
    It was good
    • Leisure trip
    • Couple

    It was good

  • Reviewed: 23 July 2015

    6.3
    Clean and quiet room
    • Leisure trip
    • Couple

    no stairs and room fairly small

    Clean and quiet room

  • Reviewed: 3 July 2015

    7.9
    Bit disappointed with paying $ 12.
    • Business trip
    • Solo traveller

    Bit disappointed with paying $ 12.00 for "secured" parking to find out it was still outside. Bed was uncomfortable.

  • Reviewed: 9 June 2015

    10
    The service was amazing and will definitely be staying again...
    • Leisure trip
    • Family with young children

    The service was amazing and will definitely be staying again if we go back to Gladstone

  • Reviewed: 20 March 2015

    9.6
    Close enough to walk to dinner, roomy.
    • Leisure trip
    • Group

    Car parks quite small and awkward for large vehicles

    Close enough to walk to dinner, roomy.

  • Reviewed: 12 March 2015

    8.3
    Very noisy location being right on the corner of 2 main...
    • Leisure trip
    • Family with young children

    Very noisy location being right on the corner of 2 main roads and across from the speedway

  • Reviewed: 8 March 2015

    9.2
    Clean comfy rooms and nice staff.
    • Leisure trip
    • Solo traveller

    not much to do on premises.

    Clean comfy rooms and nice staff. spacious room.

  • Reviewed: 12 January 2015

    5.4
    Too many steps
    • Leisure trip
    • Couple

    Too many steps

  • Reviewed: 4 January 2015

    6.7
    Location
    • Leisure trip
    • Couple

    Room was a bit dark

    Location Facilities Only stayed one night the room was fine for our needs

There are also 29 reviews without text. These impact the overall review score.

Showing 1 - 42

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