787 Hunter Street, 2302 Newcastle, Australia
#49 of 122 hotels in Newcastle
Guests' ChoiceBased on 596 hotel reviews
8.1Cleanliness
8.8
Comfort
8.8
Location
8.2
Facilities
8.4
Staff
8.8
Value for money
7.8
Free WiFi
8.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 23, 2024
Trevor
AustraliaParking is average, i paid $25 for parking and got allocated to a spot outside the gated area almost on the street, may as well have risked parking on the street. Also the parking bollards are a trip hazard, my daughter tripped over one carrying luggae and hurt herself
Stayed in April 2024
Reviewed: April 23, 2024
Kimberley
AustraliaThe room decor was very dull and grey. The only artwork was grim.
Central to everything. Huge room.
Stayed in April 2024
Reviewed: April 11, 2024
Amisha
AustraliaNothing too concerning but they could probably have the hair dryer replaced as it was really sticky and frankly a little dirty. That was the only thing that was negative for me
Clean, spacious and comfortable
Stayed in April 2024
Reviewed: April 6, 2024
Michelle
AustraliaUnable to pay cash on arrival for stay. Parking had 2 paid options per night rate otherwise street parking. TV wasn't easy to start - no manual
Room clean and well presented. Room was nice and quite. Kitchenette was great and appliances easy to use. Each room had its own air conditioner
Stayed in April 2024
Reviewed: March 30, 2024
Rejosh
AustraliaWhile the rooms itself were clean and well maintained, the windows on the 3rd floor room were far too high and can make you feel claustrophobic. My recommendation would be to book one of the lower floors if that matters to you.
Clean and well maintained
Stayed in March 2024
Reviewed: March 25, 2024
Vanessa
AustraliaThe lounge could be updated, not comfortable at all
Nice feel, almost as if we were home
Stayed in February 2024
Reviewed: March 24, 2024
Debbie
AustraliaThe additional charge for parking was a little excessive given the minimal security it offered. The pre-authorisation of $200 was not communicated at the time of booking, only after the confirmation arrived. There is very little that reception offers. Our check-in was very matter of fact rather than welcoming and by 8pm no-one is on site.
The tower apartment was spacious and clean . The bed was firm but comfortable and it was nice to have kitchen and dining facilities.
Stayed in March 2024
Reviewed: March 19, 2024
Shalin
Australiathat sofa in the room was stinky.
conveniently located, walkable distance to Beach, Friendly staff(reception made the itinerary for next 2 days which was very helpful. rooms were cleaned and neat.
Stayed in February 2024
Reviewed: March 14, 2024
Leighna
AustraliaLocation was a bit industrial, and between busy roads.
Rooms were spacious and clean
Stayed in March 2024
Reviewed: March 13, 2024
Alison
Australiaapartment has steep stairs at entrance….unsuitable for elderly or young children. should be flagged in description
great location close to city and light rail. comfortable apartment
Stayed in March 2024
Reviewed: March 7, 2024
Kym
Australiathe servicing of the rooms, no vaccuming was done
Parking and the location were fantastic
Stayed in February 2024
Reviewed: March 6, 2024
Jodie
AustraliaVery clean, awesome staff
Stayed in March 2024
Reviewed: February 14, 2024
Jeanine
AustraliaNothing. I loved it!
Easy to get too. Very clean and quiet.
Stayed in February 2024
Reviewed: February 10, 2024
Vincent
AustraliaReally accommodating for an early check in and it was nice to get the initial call out of the blue
Stayed in January 2024
Reviewed: February 10, 2024
Susan
AustraliaArea didn’t feel overly safe
Spacious unit and history of the building
Stayed in December 2023
Reviewed: January 5, 2024
Andrea
AustraliaOnsite parking was expensive. The room also smelt musty, which could have been because the windows weren’t able to be opened.
Comfortable room and very quiet.
Stayed in January 2024
Reviewed: January 4, 2024
Joanne
AustraliaDidn't dislike anything about our stay. Might be nice to have a retractable clothesline in the shower to hang cossies etc.
Great location next to the Interconnect terminal. Tram or train within 5min walk. Well-presented hotel- clean common areas and apartment. Good to have onsite parking (even at a cost) Very friendly and helpful staff. Comfortable beds and pillows. Good choice of cook wear and utensils, all clean
Stayed in December 2023
Reviewed: January 1, 2024
Amy
AustraliaLovely character, clean, comfortable and spacious. Great location, close to light rail.
Stayed in January 2024
Reviewed: January 1, 2024
Walsh
AustraliaServiced apartments didn’t get serviced very well
Great location
Stayed in January 2024
Reviewed: January 1, 2024
Dong
AustraliaIf adding kid’s bed available, it will be great
Facilities good and clean every day.
Stayed in December 2023
Reviewed: December 29, 2023
Tara
AustraliaWe had a room with rafters/support beams which looks great, but one of the posts was just inside the door so right in the way walking into the room.
The room was spacious and had everything we needed. Seems like it may have been recently renovated as quite modern. Gym was okay. A few pieces of equipment and liked that it had a table tennis table and foozball.
Stayed in December 2023
Reviewed: December 29, 2023
Panggaann
AustraliaHand soap on the kitchen sink.
Clean and comfortable bed.
Stayed in December 2023
Reviewed: December 26, 2023
Nick
AustraliaUnsecured wifi
The space, layout, amenities, quiet.
Stayed in December 2023
Reviewed: December 22, 2023
Anastasia
AustraliaTerrible parking and check in issues.
Cute as a button
Stayed in November 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content