874 Hume Highway, Bass Hill, 2197 Bankstown, Australia
#10 of 13 hotels in Bankstown
Guests' ChoiceBased on 1079 hotel reviews
7.1Cleanliness
7.6
Comfort
7.7
Location
7.8
Facilities
7.2
Staff
8.1
Value for money
7.1
Free WiFi
7.1
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End of dialog contentReviewed: 27 March 2024
Paul
AustraliaHotel is in need of upgrading. Broken, marked, old stuff everywhere.
Breakfast
Stayed in March 2024
Reviewed: 24 March 2024
Susan
AustraliaThe bathroom was very tired and the bed was like sleeping on a slope, they definitely need new beds
The staff were amazing they were fabulous they were so friendly, accommodating couldn’t do enough for you The good at the restaurant was fantastic best steak I have ever had snd a very generous helping well worth the money .
Stayed in March 2024
Reviewed: 23 March 2024
Sue
AustraliaHume highway very noisy used as raceway during night
Close to Rookwood cemetery Wonderful patisserie 2 doors away
Stayed in March 2024
Reviewed: 21 March 2024
Puluno
AustraliaBrekky was great
Stayed in March 2024
Reviewed: 18 March 2024
Coral
AustraliaCard to get into room wasn’t working & bathroom could have been cleaner not enough teabags
Good location
Stayed in March 2024
Reviewed: 5 March 2024
Chehaita
AustraliaService was amazing
Stayed in March 2024
Reviewed: 3 March 2024
Ali
Australiathe rain shower head set was very old and slow need service ,it’s taking me half hour to get showered
location
Stayed in March 2024
Reviewed: 2 March 2024
Nicole
AustraliaThe rooms could do with a refresh, although they were very clean. More in house options for lunch and dinner would be great, the restaurants were closed during part of our stay.
We travelled to Sydney so my children could see Taylor Swift in concert. The staff had organized Taylor coloring in printouts, friendship bracelet making and had Taylor playing over the speakers, as a mother of swifities, I appreciate the gestures made for the excitement that all the swifties in the hotel were feeling. The staff were super friendly and approachable. Breakfast was excellent.
Stayed in February 2024
Reviewed: 28 February 2024
Jacqui
New ZealandJust a bit tired obviously very well used
Very comfy beds, good shower and wifi, hotel a bit tired in areas but still a great stay for n a handy spot and very friendly staff
Stayed in February 2024
Reviewed: 26 February 2024
Cheryl
AustraliaWasn’t very clean and a little on the older side
Great easy location
Stayed in February 2024
Reviewed: 26 February 2024
Min
AustraliaThe bathroom door got stuck and had to be pushed hard from the outside to let the person out.
Staff were amazing so helpful and friendly
Stayed in February 2024
Reviewed: 26 February 2024
Justin
AustraliaBathrooms
Location
Stayed in February 2024
Reviewed: 25 February 2024
Donna
AustraliaIt was expensive.
The hotel was full with other people who were there to go to the Taylor Swift concert like us. Such a happy environment and it was fun talking to people and finding out where they have travelled from. Also the breakfast was good.
Stayed in February 2024
Reviewed: 25 February 2024
Rebecca
AustraliaCould use an update.
Staff were super friendly
Stayed in February 2024
Reviewed: 25 February 2024
Alissa
AustraliaHotel needs a refresh, looking very rundown & not doing justice to the staff. It also makes the price a bit to steep. Bathroom grout has mould & cracked tiles, walls in room black marks etc.
Staff were all great, mostly women & very professional & friendly. Reception, cleaning & security all the way were great. Free swifty friendship bracelet making was a great idea!!! Tons of fans using the space making friends.
Stayed in February 2024
Reviewed: 24 February 2024
Corrina
AustraliaCould hear the tv from the room next door. Was very loud.
Location
Stayed in February 2024
Reviewed: 17 February 2024
Christine
AustraliaLofts were grubby and noisy and sounded like they would break at any second
Location, nice quiet hotel, great prices
Stayed in February 2024
Reviewed: 14 February 2024
Fotofili
AustraliaThe bathroom needs updating.
The breakfast
Stayed in February 2024
Reviewed: 11 February 2024
Anthony
Australiawould stay again
Stayed in February 2024
Reviewed: 28 January 2024
Callcott
Abkhazia, GeorgiaThe bathroom seemed a bit dated and looked like it was stained on the tub
The breakfast and the pool area
Stayed in December 2023
Reviewed: 27 January 2024
Raynee
AustraliaGood overnight stay, comfy bed
Stayed in January 2024
Reviewed: 25 January 2024
Kelly
AustraliaMy son left a pair of expensive slides in the room and when I called the lady on the phone was not able to understand what I saying and was also unable/unwilling to check the room. She said they would call the following day to let me know if they found the slides but no one called. I couldn’t be bothered calling because I don’t expect that the service will be any better. Also, the noise from the traffic late at night is at an unacceptable level. You should fix that. I won’t be staying here again
Stayed in January 2024
Reviewed: 22 January 2024
Georgina
AustraliaShower only had hot water. Had to show in another room/appartment
Facilities - pool, restaurant & bar
Stayed in December 2023
Reviewed: 7 January 2024
Praveen
IndiaThere was no telephone/intercom facility in the room, so every time there was some requests for room service, we have to went down and speak to receptionist for compliance.
Property is well located and having good staff to look after your requirements.
Stayed in January 2024
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