Corner of Grey & Glenelg Street, South Brisbane, 4001 Brisbane, Australia
#39 of 142 hotels in Brisbane
Guests' ChoiceBased on 2204 hotel reviews
8.3Cleanliness
9.0
Comfort
9.0
Location
9.4
Facilities
8.5
Staff
8.9
Value for money
7.8
Free WiFi
8.2
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End of dialog contentReviewed: April 16, 2024
James
AustraliaCheck in
Location
Stayed in April 2024
Reviewed: April 15, 2024
Judy
AustraliaThe only thing I don't like is that you supply us a kettle for a cuppa but I can't get the kettle under the tap in the bathroom to fill it.
I love the location and the view, staff are great. This is our 3rd stay ...very relaxing
Stayed in April 2024
Reviewed: April 15, 2024
Jennifer
AustraliaMy tv stopped working.
I loved the shower.
Stayed in March 2024
Reviewed: April 14, 2024
Susan
AustraliaI loved the view of the river. It would great to see some competitive pricing deals. I hope to stay again twice this year and hope to find a special online. blessings, Susan Richards 0424403760
Stayed in April 2024
Reviewed: April 13, 2024
Janet
AustraliaBed and pillows were too soft. Quite noisy with the balcony door open
Location to Southbank, transport, city. It was clean and tidy.
Stayed in April 2024
Reviewed: April 13, 2024
Donna
AustraliaDrunken neighbours screaming and arguing at 1:00am.
Location excellent. Clean, comfortable room.
Stayed in March 2024
Reviewed: April 12, 2024
Kevin
AustraliaN/A
It’s vicinity
Stayed in April 2024
Reviewed: April 9, 2024
Tania
AustraliaThe spa, as advertised, didn't exist. Sauna was hidden in gym and pool closed at 6pm!
Location - close to southbank, restaurant, art gallery
Stayed in April 2024
Reviewed: April 9, 2024
Lachlan
Australiavery small, silly basin that a rat would struggle to wash its hands in .
comfy bed, nice view
Stayed in March 2024
Reviewed: April 8, 2024
Joshua
AustraliaOnly 2 towels for the 3 of us on the first night. I ordered 1 more through the app (which was going to cost $4) and it never showed up (the next day when we got back to our room after house keeping had arrived, there was now 4 towels in our room which was better. Upon arrival, we asked for Valet to have our car ready for 830am the next morning and they wrote it down, however the next morning, our car was not ready and they had to send someone to go get it (However that evening we again asked for it to be ready at 830 the next morning and it was there this time). There's about 1000 pillows in the room but they're all the same thin pillow. Would have liked some options with there being so many pillows..
Location was amazing. Bathroom was great. Room was quite large and night time view was quite good.
Stayed in April 2024
Reviewed: April 8, 2024
Shirley
AustraliaDifficulty with credit card payment. No biscuits within room coffee and tea facilities Decor was dated.
Location and room was as expected. Breakfast had nothing specific to recommend it but was adequate and afternoon tea was exceptional Concierge was very efficient Enjoyed our stay
Stayed in April 2024
Reviewed: April 8, 2024
Louisa
AustraliaFront counter staff could have been friendlier
Staff member we came across in the lift was super friendly and offered a little chocolate to my son who had a fall the day before and had stitches
Stayed in April 2024
Reviewed: April 7, 2024
Tina
IrelandNothing
Spacious bedrooms, comfortable beds, dining options, friendly staff, swimming pool. Ideal location for visiting museums, art venues, wonderful Parklands with playground, lots of green areas…
Stayed in April 2024
Reviewed: April 4, 2024
Harland
AustraliaWould hve preferred higher level with views
Great location.
Stayed in March 2024
Reviewed: March 30, 2024
Clare
AustraliaLocation to Southbank
Stayed in March 2024
Reviewed: March 29, 2024
Alicia
AustraliaIt was quire busy on the driveway on check in and check.out
Location
Stayed in January 2024
Reviewed: March 29, 2024
Karenne
AustraliaI ordered room service dinner through the QR code at 7:15pm, it said I would receive the meal at 7:50pm. At 8:10pm I rang reception who checked with the kitchen. Apparently the kitchen didn’t receive the order. They made it and I had the meal by 8:30pm
Location and friendly staff
Stayed in March 2024
Reviewed: March 29, 2024
Tiffany
AustraliaUpon check in they tried to charge us extra for the cash bond (double the amount we were told when we inquired by email before we arrived) and thankfully I had proof of the conversation so they since changed and honoured the original amount. This was also quite a process on check out to have this returned as they had to check the room first and this took a significant amount of time. The valet parking was helpful but very chaotic in trying to even find a spot to leave your car initially as the entry / parking area is so small. There was also some really loud music coming from the pool area late at night.
Lovely rooms, very luxurious. A great view from the balcony. Excellent location, walking distance to everything in Southbank.
Stayed in January 2024
Reviewed: March 28, 2024
Graham
AustraliaNA Did not have breakfast
Stayed in March 2024
Reviewed: March 28, 2024
Michael
AustraliaCheck-in and access to room went smoothly. We went to the bar after returning from QPAC and the waitress went above and beyond by asking the chef to prepare a snack even though the kitchen had closed for the evening. Well done!!
Stayed in January 2024
Reviewed: March 27, 2024
Steve
AustraliaA room with some kind of pleasant outlook
Room was terrible and unsatisfactory
Stayed in March 2024
Reviewed: March 24, 2024
Darryl
AustraliaHaving to pay for parking and it took a fair amount of time for someone to answer the phone at reception
Location
Stayed in March 2024
Reviewed: March 20, 2024
Porawan
ThailandWell, the hotel receptionists are fine, but they did not explain the charges made by hotel besides accommodation fee like room key deposit. Also, since I used non aus card to pay, the hotel cannot guarantee when I will get the deposit back.
The location is good.
Stayed in March 2024
Reviewed: March 19, 2024
Karen
AustraliaGreat Location
Stayed in March 2024
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