250 Elizabeth Street, 3000 Melbourne, Australia
#365 of 1,001 Holiday rentals in Melbourne
Guests' ChoiceBased on 2326 apartment reviews
7.8Cleanliness
8.0
Comfort
8.1
Location
9.4
Facilities
7.8
Staff
8.7
Value for money
8.0
Free WiFi
8.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 4 August 2023
Sandra
AustraliaShower over the bath
Fairly comfortable, I’m short so a couple of cushions on the couch would be good.
Stayed in July 2023
Reviewed: 2 August 2023
Sukandi
Indonesialocation, room and bed also the receptionist were very very good
Stayed in July 2023
Reviewed: 1 August 2023
Elizabeth
AustraliaI think an overlay on the sofa bed. Plenty of cupboard space to store
Comfy , cosy ,great location , good bathroom & lighting , full standing mirror
Stayed in July 2023
Reviewed: 31 July 2023
David
AustraliaA less intrusive and unintelligent survey. Happy to answer useful questions, but this survey is annoying and frankly stupid. The next question is about Middle Park Beach. It is miles away, a hard trip to get to, and a poor beach. I don't like your survey. Over and out.
Stayed in July 2023
Reviewed: 31 July 2023
Tania
AustraliaThe accommodation is quite dated. It was fine and comfortable and met our needs. But needs some small touches such as updated bathrooms (at the very least a cut out and reseal of the mouldy silicone).
We were not able to pay for the accommodation upfront so it became difficult when my husband arrived before me and couldn't produce my ID. We got around the issue but the booking system seemed a little antiquated and inflexible.
Stayed in July 2023
Reviewed: 31 July 2023
Steven
Australia10 th on Elizabeth st noisy at night… needed double glazing!
Location and very helpful staff
Stayed in July 2023
Reviewed: 31 July 2023
Ruth
AustraliaHousekeeping was not consistent
Great location
Stayed in July 2023
Reviewed: 27 July 2023
Kevin
Australiano issues
Friendly staff
Stayed in July 2023
Reviewed: 26 July 2023
Patrick
AustraliaThe air con didn’t seem to work very well, we would set it low and we would walk into the room and it would still be warm. Other then that it was good
Very big and the location couldn’t have been easier to travel the city in.
Stayed in July 2023
Reviewed: 24 July 2023
Belinda
AustraliaGreat location for a girls trip to Melbourne. CLose to everything we wanted.
Stayed in May 2023
Reviewed: 24 July 2023
K
AustraliaMore attention to detail in cleaning
Stayed in July 2023
Reviewed: 23 July 2023
Sekraps
AustraliaWe were told Somerset is closing for good in August99
Great location. Easy to get to trams & trains.
Stayed in July 2023
Reviewed: 20 July 2023
Angela
AustraliaThe 24/7 bright light from the ad board opp to the room
Good size and perfect location
Stayed in July 2023
Reviewed: 19 July 2023
Anna
AustraliaWe booked as the floor plan showed a walk in shower. This wasn't the case - it had quite a high bath to step into with glossy floor tiles, so felt the bathroom was a bit unsafe.
Very central, very quiet considering it is in the CBD
Stayed in July 2023
Reviewed: 17 July 2023
Tiana
AustraliaA few items left in the apartment- socks and rubbish
Location was fantastic
Stayed in July 2023
Reviewed: 16 July 2023
Karen
AustraliaFold out bed / sofa had an extremely thin mattress and you could feel the metal through the mattress
Great main bed and close to everything
Stayed in July 2023
Reviewed: 16 July 2023
Llewdul
AustraliaHaving to change buildings between the secure carpark and the accommodation... but it's honestly nothing to complain about considering other off-site carparks in the area.
Comfortable stay, up to date amenities and everything available that we needed.
Stayed in June 2023
Reviewed: 16 July 2023
Kara
AustraliaSmoke alarm ran out of battery and beeped from 3am. Disrupted ours and neighbours sleep. Twin beds in main ensuite room, would have preferred parents in the ensuite room with TV.
Great location, comfortable bed.
Stayed in July 2023
Reviewed: 12 July 2023
Teh
MalaysiaThe washing machine cum dryer does not work perfectly. A bit noisy and drying function not as perfect.
Fully furnished apartment with cooking and washing machine facilities. Everything available like home for three of us.
Stayed in July 2023
Reviewed: 12 July 2023
Donna
AustraliaThis photo does not reflect the apartment we stayed in . I was expecting it to look like your photo and it was not as good as I was lead to believe
Stayed in July 2023
Reviewed: 11 July 2023
Gunawan
IndonesiaThe location was awesome, alot of things to do by walking distance : shopping, eating, many attraction tourist, various shop and resto, near the public transport station, market also museum...
Stayed in July 2023
Reviewed: 11 July 2023
Wei
AustraliaThe location was great
Stayed in July 2023
Reviewed: 11 July 2023
Craig
Hong KongHousekeeping is minimal.
Location. Very comfortable apartment
Stayed in July 2023
Reviewed: 10 July 2023
Monique
AustraliaJust the parking location, a bit awkward to go through mall etc
Great location, so central to everything! Staff were friendly and rooms were great for us.
Stayed in June 2023
Reviewed: 10 July 2023
Salyahrinah
Brunei DarussalamOur flight arrived much earlier than the check-in time. We were grateful that we are able to check-in much earlier than the standard check-in time. We chose to stay here every time we visited Melbourne due to its location and their amazing/ efficient receptionists!
Stayed in June 2023
Belleville, Canada
Dahrenstedt, Germany
Lyon, France
Lokeren, Belgium
Shanghai, China
Makó, Hungary
Kato Galatas, Greece
Tilbrook, UK
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content