818-820 George Street, Sydney Central Business District, 2000 Sydney, Australia
#181 of 326 hotels in Sydney
Guests' ChoiceBased on 5650 hotel reviews
7.9Cleanliness
8.3
Comfort
8.4
Location
9.0
Facilities
8.1
Staff
8.7
Value for money
7.8
Free WiFi
8.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 23, 2024
Megan
AustraliaA later check-out is always appreciated!
The location was fantastic as it was close to Central station and also to the Capitol Theatre where we saw a performance. The optional breakfast was good value for money, with the children being at no cost.
Stayed in April 2024
Reviewed: April 22, 2024
Anthony
United KingdomA little out the way
Just what we needed
Stayed in January 2024
Reviewed: April 22, 2024
Dianne
New ZealandThe location was excellent close to the train station and close to shopping and things we wanted to do.
Stayed in March 2024
Reviewed: April 22, 2024
Kirsty
United KingdomSome cleanliness issues. Found a dirty sock under the bed and a dirty pair of ladies pants on the shelf in the bathroom
Well located, great breakfast, easy check in.
Stayed in April 2024
Reviewed: April 22, 2024
Beth
AustraliaThe location made our 2 days so easy. The pool was refreshing. The room was comfy, we requested 2 extra pillows to our liking and they were delivered to our room quickly! The breakfast exceptional!
Stayed in April 2024
Reviewed: April 20, 2024
Geoff
AustraliaLocation
Stayed in March 2024
Reviewed: April 18, 2024
Annie
AustraliaI would have liked an extra pillow and blanket in the room.
Very convenient location for public transport near Central station and right next to Railway Square. We enjoyed happy hour at the bar. Nice staff, nice room and nice to have fresh towels every day. Great that there is an on site restaurant too
Stayed in April 2024
Reviewed: April 17, 2024
Simon
AustraliaCoffee machine wasn’t working for breakfast which caused chaos at breakfast time and feel that if you pay for breakfast that the facilities should be serviced and management should make sure things important like the coffee ☕️ machine work.
Stay here because it was central and had a conference
Stayed in April 2024
Reviewed: April 17, 2024
Kinley
AustraliaI found the pillows on the bed a little flat/lacking. If I was staying for more than one night I think it would have been an bigger issue. But over all I enjoyed my stay.
Stayed here for one night to attend a concert. Cannot get a better location for accessing public transport such as trains and busses as it's right next to Central station. Also easy to get to and from the Murray's busses as I was travelling from Canberra. Staff were very pleasant and made check in/out easy. Room was exceptionally quiet. The shower had good pressure and temperature. I liked all of the ports for charging devices. I also really liked the colourful room lighting!
Stayed in April 2024
Reviewed: April 17, 2024
Yael
AustraliaThe line for breakfast was long. We had to check out early and we felt in stress. I would recommend finding a different way to manage many guest in the "rush hour"
Breakfast was good, for kids we found various of options Coffee machine was great. Staff was very helpful and friendly
Stayed in April 2024
Reviewed: April 16, 2024
Suzanne
AustraliaClose to transport easy access
Stayed in April 2024
Reviewed: April 16, 2024
Leazer
New ZealandThe stairs to the pool are a hazard waiting to happen. They really need some extra grips on the stairs since most people will come down from pool wet and make them slippery.
Pool was awesome for our older kiddos (9 and 11) but finicky to find/go up to but was pleasantly surprised with the facilities. Easy to navigate with our kids in the hotel too
Stayed in April 2024
Reviewed: April 16, 2024
Macarena
AustraliaParking wasn’t very friendly. You get a ticket every time you get into the parking lot and when you go out you need to call to the reception desk and wait to them to confirm your details before they can open the gate.
Location was the most! Staff very friendly and the building very well maintained.
Stayed in April 2024
Reviewed: April 15, 2024
Christopher
AustraliaGood location
Stayed in April 2024
Reviewed: April 15, 2024
Mochrie
AustraliaNot the cleanest and a little noisy.
Great location, comfortable room.
Stayed in April 2024
Reviewed: April 15, 2024
Sandy
AustraliaGreat location.
Stayed in April 2024
Reviewed: April 14, 2024
Belinda
AustraliaLocation is perfect
Stayed in April 2024
Reviewed: April 14, 2024
Jonathan
United KingdomParking expensive for guests
Beds were comfy, breakfast was great. Had a lovely stay with no complaints
Stayed in April 2024
Reviewed: April 14, 2024
Nina
AustraliaThe amenditities are running out. We need to source them from outside. The lobby is unclean.
Location and frienliness of staff.
Stayed in March 2024
Reviewed: April 14, 2024
Janelle
AustraliaBeds uncomfortable, not enough pillows, TV hard to work out how to operate, unable to shower as bath was too high for us to get over so that we could shower. No small shampoos etc only that horrid stuff in the refillable bottles.
Staff good especially the concierge, great view, very convenient location.
Stayed in April 2024
Reviewed: April 14, 2024
Janice
AustraliaSome of the staff from platform 818 and the carpet in the hallways looked old and dirty
The location, friendly receptionist, the staff at the eve’s bar were very friendly but unfortunately some staff from platform 818 didn’t have very good customer service skills!
Stayed in April 2024
Reviewed: April 14, 2024
Erika
AustraliaGreat location, comfy beds, good amenities and we got a nice room near elevator
Stayed in April 2024
Reviewed: April 13, 2024
Izabelle
AustraliaI loved the location and the venue. Loved how friendly the staff was and how they seated the tables up for dinner and the food was amazing. It depends was a great feed.
Stayed in April 2024
Reviewed: April 13, 2024
Gregory
AustraliaNothing all good.
Very nice place to stay.
Stayed in April 2024
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