There were several niggling little things that weren't serious enough for me to contact reception. (I know that they would have responded had I asked.) For example, the liquid soap dispenser at the sink was empty, and there was only one small tube of bodywash in the shower -- I simply used the extra tubes of shampoo, since it's all basically detergent anyway. I would advise to request such extras early, as reception is not operated at all times. Parking costs extra; during my trip it was $10 per day, which is inexpensive compared to commercial parking stations, but it would have felt better if the quoted price included parking.

Our room was essentially a one-bedroom unit, with full kitchen and utensils, bathroom, washing machine and dryer, loungeroom, dining table, balcony, barbecue ... the list goes on. Most of these I didn't even use, but it felt good that I had a great many options open to me. The city view from the balcony was very pleasant, as I sat reading a book and sipping my morning coffee. I particularly liked that the TV came on instantly when the button was pressed on the remote (I had recently experienced elsewhere a TV that took more than 30 seconds to power up). When I asked for an additional pillow, it was brought to the room within minutes. The Spring Hill location suited me. There was a small supermarket one block to the north for breakfast supplies etc, and the walk to Queen Street Mall was quite manageable downhill (the return uphill was another matter!) There were a few cafes nearby, though some of them didn't open on weekends. The person on reception was helpful and cheerful each time I saw them.

Stayed in October 2023

My unit was dirty and mouldy. Lights, oven and dishwasher were unusable. No fans. No lockable security door.

Great customer service. Good position. Nice views. Okay price.

Stayed in October 2023

The steep hill to get to the property from the city centre was quite hard and would have been no good for older people

We loved the use of the washing machine and dryer as we’d been away for a week in Sydney so could wash our clothes. The balcony was really nice as well to sit outside and have your morning coffee.

Stayed in September 2023

The apartment was a bit tired, with a few lights not operational. No cleaning equipment was provided by default so we had to ask for a broom after a few days (a vacuum cleaner was supplied). Being an inner city apartment on a busy road, it was noisy out on the balcony or if the doors and windows were open, but we coped. Ear plugs would be useful if you're a noise sensitive sleeper.

Ideal location for a short stay in Brisbane for day surgery and recovery. Walking distance to CBD and surrounds, easy access to public transport. Free parking on site parking was appreciated also. Comfortable bed, good bathroom. Basic but workable kitchen allowed us to cook meals to eat in combined lounge dining area. Friendly helpful staff!

Stayed in August 2023

Close to everything we needed for our stay. The host was so helpful.

Stayed in August 2023

Could not get some free-to-air channels on the TV. Many light globes not working

Very good location - comfortable environment - close to the St Andrews War Memorial Hospital where my wife was a patient

Stayed in August 2023

didn’t like the hot water being non existent early hours of morning or that some parts were a little dusty and no sound on TV

loved the simplicity of how it is laid out, and that it has dryer and washer, and all the bits and pieces, I added a bit of my own comfort as we extended with blankets and transform it from basic to beautiful

Stayed in April 2023

No ceiling fans. Bathroom looking tired.

Location. Well laid out.

Stayed in March 2023

The rental could be a little less

There was no breakfast facility provided in the service apartment

Stayed in March 2023

It met my needs

Good location

Stayed in March 2023

I was only a walk away from destinations I wanted to see and it had everything I need in the apartment

Stayed in February 2023

No eating facilities attached. Units are a little tired but appropriately priced and clean

It’s so central to all my needs. Breakfast cafe across the road & other bars/pubs. Park up the road & walking distance to Central Station. Well priced for the size of the unit, especially the added bonus of a balcony & full kitchen.

Stayed in January 2023

It was nice and comfortable. Staff were great.

Stayed in January 2023

We felt it wasn’t clean enough… and are finding this across our travels in Australia too often, even though these are 4* places. We bought cleaning wipes, for all surfaces…the oven needed properly cleaning, so we bought foil trays to use instead. The pans were a mess, and not cleaned from whoever used them before. We did mention this and got more pans, however, I think a whole new set would be necessary, we still didn’t use them. Cutlery drawers, again, not just this apartment…. it may be up to guests to clean but I still think it needs cleaning service to check over it all. we wiped the drawers out and washed everything before our use. Washing machine worked and was useful but the front wasn’t fixed on properly and rattled very noisily, powder drawer could do with cleaning out. This place could do with being much cleaner and maybe renovated a little! luckily the bedding and towels were fine!!!

The size of the apartment, *facilities available and location were good. Na, who was our point of contact was very kind and helpful…if we needed to ask or find out anything, Na was always prompt with a response. The view from the balcony was great and a nice place to look out of an evening.

Stayed in December 2022

a very spacious and comfortable apartment

Stayed in November 2022

I cleaned the fridge the door, the fridge and the bathroom sink need a proper clean. I’ve seen a lot worse. Everything else was clean.

The size of the apartment was great. Location for us was brilliant. Decent size balcony to enjoy the city lights from.

Stayed in December 2022

Unit was a little old and bed not as comfy as I am used to but unit was clean and well equipped

Great location and great service from staff. The unit was a really nice size and had a huge balcony

Stayed in November 2022

this was an extension from our original stay love the location easy walk to city centre and south bank great friendly staff rooms where comfortable and well equipped

Stayed in September 2022

very handy walking distance to middle of Brisbane

Stayed in September 2022

Wonderfully helpful staff.

Stayed in September 2022

room was very tired and in need of an upgrade

great location, friendly service

Stayed in September 2022

Due to the amazing location, it can be quite noisy on a Friday & Saturday night, nothing some ear plugs didn’t fix

Na was super welcoming and helpful, even made sure we got an apartment with a bath!

Stayed in August 2022

Good and quiet

Stayed in August 2022

No ventilation in bathroom

All the comforts of home provided, freshly renovated. Well appointed modern kitchen. Good laundry with washer & dryer. Outdoor area roomy with lovely views to the CBD. Free city bus stop minutes away. Easy walk to most inner city attractions

Stayed in August 2022