532 - 544 Ruthven st, 4350 Toowoomba, Australia
#83 of 91 hotels in Toowoomba
Guests' ChoiceBased on 917 hotel reviews
7.8Cleanliness
8.1
Comfort
8.0
Location
9.3
Facilities
7.8
Staff
8.6
Value for money
7.7
Free WiFi
8.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 4, 2024
Randal
AustraliaN/a
It’s location and the room was large
Stayed in April 2024
Reviewed: April 3, 2024
Anne
AustraliaUnfortunately some of the lights did not work which meant that you couldnt find things in the bedroom or read a book both in bed or on the lounge. I didn't want to call maintenance in the evening because there was a possibility of fees. Everything else was great
Was very comfortable and clean. Staff were very friendly and helpful.
Stayed in March 2024
Reviewed: April 2, 2024
Jackson
AustraliaTv
Room was good but TV doesn't work properly but everything else was nice and clean
Stayed in March 2024
Reviewed: March 25, 2024
Jenny
New ZealandThe room had a funny smell and the pool area didn’t look very inviting
Location and parking were the key factors
Stayed in February 2024
Reviewed: March 24, 2024
Darren
AustraliaI didn't have breakfast so cannot comment.
Stayed in February 2024
Reviewed: March 4, 2024
Kirsty
AustraliaBeing in the penthouse was a nice treat for the children. Beds were super comfy. Nice open apartment. I wish we stayed for 2 nights.
Stayed in January 2024
Reviewed: February 23, 2024
Elizabeth
United KingdomSee Comments above
I had no access to my phone when I arrived. Reception was closed, australia day, so it was only because I met another guest that I managed to get in. The balcony was shared with other rooms and there were no proper curtains only nets Otherwise room was good and staff were friendly
Stayed in January 2024
Reviewed: February 16, 2024
Janene
AustraliaThe room was a bit smelly 🤢 Needs a bit of a make over Coffee/tea and sugar LOW supply (4 sugars) Room not serviced, need to top loo paper
We love the location and the secure underground parking. Comfortable bed and pillows. Reasonable prices
Stayed in January 2024
Reviewed: February 15, 2024
Karen
AustraliaThere was air conditioning only in the living area, and just fans in the bedrooms.
The apartment was spacious and so clean and tidy
Stayed in February 2024
Reviewed: February 12, 2024
Julie
AustraliaNot deal-breakers, but not having a frying pan (there was apparently supposed to be one) made cooking our bacon & eggs in saucepans a bit messy. Couldn’t control the air conditioner temperature. But we still had a very comfortable stay.
Well-priced hotel in a great location in the centre of town, and with free parking. The staff were very friendly and checkin was easy. I chose this place because of the mini kitchen - great for wine, beer and nibbles and for cooking breakfast.
Stayed in February 2024
Reviewed: January 15, 2024
Cheryl
AustraliaFriendly Helpful Staff + Location
Stayed in January 2024
Reviewed: January 2, 2024
Joe
AustraliaNil
We had a excellent stay as we had a problem with our room and with no problems they swapped us to another room. Excellent service from everyone and close to the restaurants and the cbd area.
Stayed in January 2024
Reviewed: December 28, 2023
Joe
AustraliaVery close to cbd area and restaurants. The staff was friendly and cheerful.
Stayed in December 2023
Reviewed: December 26, 2023
Sophia
AustraliaThe car park was very narrow. There were Spider webs in the room.
The staff were amazing. The location was perfect.
Stayed in December 2023
Reviewed: December 21, 2023
Telana
AustraliaNo aircons in the bedrooms, only in the main area. 2/3 of the fan remote batteries were not working. The couches are due for replacement as the plether looked scabby. Wish they had an information booklet in the apartment showcasing things to do and eat around Towoomba.
I liked the apartment, spacious, very convenient and close to food shops as well as shopping centre. Clean facility and friendly staff. Enjoyed our stay
Stayed in December 2023
Reviewed: December 18, 2023
Zephyr
AustraliaMy kids were looking forward to the pool, but the water was freezing cold and there is no shade there.
Location was great, I got a spacious living room plus fully equipped kitchen.
Stayed in December 2023
Reviewed: December 13, 2023
Anthony
AustraliaMaintenance could be improved. The carpet was stained and the frig in our room didn't work properly because it was iced up and it was hard to place items in it - it needed defrosting.
Central location. We could walk to many interesting places in Toowoomba. Under cover parking in the basement was very handy.
Stayed in December 2023
Reviewed: October 25, 2023
Lea
AustraliaAfter the first night we went to reception and asked for extra pillows we were told they 'should' be in the rooms - and after pleasantly advising that was not the case was told sorry there was no other spare ones available.
The rooms are well appointed and the location is great.
Stayed in September 2023
Reviewed: October 8, 2023
Vicki
AustraliaLocation was close to the shops
Stayed in October 2023
Reviewed: October 2, 2023
Ray
AustraliaBed was not comfortable. Hallway area was in need of a revamp as it was like staying in a ghetto.
Location
Stayed in October 2023
Reviewed: October 2, 2023
Susan
AustraliaCarpets needed a clean
I loved this location the apartment met all our needs, my only thoughts were carpets could have been cleaned but we will be coming back as I loved it
Stayed in October 2023
Reviewed: September 25, 2023
Grant
AustraliaNo negatives to report. Maybe a bit more scrubbing around the shower tracks, that’s all.
Great location. Central to everything we needed. Good comfortable accommodation without the enormous price tag.
Stayed in September 2023
Reviewed: September 24, 2023
Robert
AustraliaCar park very tight for larger vehicles.
Location good. Bed good. Shower ok.
Stayed in September 2023
Reviewed: September 18, 2023
Jennnifer
AustraliaMy only complaint is that it was not short person friendly. I had to get reception to get the kettle down because i could not reach it.
It was clean and inviting. Close to grand central shopping centre. The surroundings were pretty and had lots to do and look at.
Stayed in September 2023
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