Corner Southgate Avenue & Riverside Quay, Southbank, 3006 Melbourne, Australia
#134 of 206 hotels in Melbourne
Guests' ChoiceBased on 4419 hotel reviews
7.8Cleanliness
8.1
Comfort
8.2
Location
9.4
Facilities
7.8
Staff
8.6
Value for money
7.9
Free WiFi
7.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 22, 2024
Kieran
AustraliaComfortable, well positioned Hotel.
Stayed in April 2024
Reviewed: April 22, 2024
Shelley
AustraliaThe girl at receptionist was not very nice !
It’s position
Stayed in March 2024
Reviewed: April 21, 2024
Matt
AustraliaBar fridge had not been defrosted. No comfortable arm chairs. The position of the couch and the television wasn’t great.
Great location. Self check-in/check-out was a breeze.
Stayed in April 2024
Reviewed: April 21, 2024
Jasmine
AustraliaNo shower cap
Value for money, location
Stayed in April 2024
Reviewed: April 21, 2024
Glenyce
AustraliaNothing
The accessibility to food, theatre, shops.
Stayed in April 2024
Reviewed: April 21, 2024
Arthur
AustraliaCould hear a bit of outside noise from inside the room.
Good location, self-service check in was fun
Stayed in April 2024
Reviewed: April 19, 2024
Milorad
AustraliaGreat location
Stayed in April 2024
Reviewed: April 19, 2024
Kay
AustraliaApart from a lift not working, all was well.
Stayed in April 2024
Reviewed: April 19, 2024
Clint
New ZealandOnly one elevator working at time of visit. Just a little Inconvenient.
Location is amazing, staff brilliant.
Stayed in April 2024
Reviewed: April 18, 2024
Peter
AustraliaOnly one lift working in the building
Location to restaurants and bars
Stayed in April 2024
Reviewed: April 16, 2024
Alana
AustraliaA bottle of water wasn’t provided.
Location, easy check-in, value for money.
Stayed in April 2024
Reviewed: April 13, 2024
Aleisha
AustraliaPricing for buffet breakfast was charged higher than advertised price
Location was close to our destination. The buffet breakfast was delicious and the staff were amazing
Stayed in March 2024
Reviewed: April 11, 2024
Scott
New ZealandNot enough milk for 3 people.
Good location.
Stayed in April 2024
Reviewed: April 10, 2024
Courtney
AustraliaThe room service was inedible and made me feel very sick.
Comfortable, clean, friendly staff
Stayed in April 2024
Reviewed: April 10, 2024
Brian
AustraliaRoom 709, mold in shower area floor, sink drainage device broken
Overall room was ok for what would be a maximum of 2nights.
Stayed in April 2024
Reviewed: April 9, 2024
Robert
AustraliaSadly the shower was in great need of bleach and scrubbing. There was a lot of mould in the grout.☹️
Great location. Good food/drink options Nice staff
Stayed in April 2024
Reviewed: April 9, 2024
Jackie
AustraliaWe asked for a room with two beds which we got. However, the room was set up for a person in a wheelchair so there was not much counterspace in the bathroom. Other than that all good
The location is amazing, so close to everything. Comfy bed and pillow
Stayed in March 2024
Reviewed: April 8, 2024
Rosemary
AustraliaNone
Location, quiet.
Stayed in April 2024
Reviewed: April 6, 2024
Patrick
AustraliaComfortable, peaceful, good amenity.
Stayed in April 2024
Reviewed: April 5, 2024
Sobashini
AustraliaWe had a great time at the Mercure Melbourne Southbank. The lady at the reception (probably the manager) was extremely warm, friendly and helpful! She made sure we were comfortable and attended to all our needs promptly and effectively. We can highly recommend this place to others!❤️👍❤️👍❤️👍
Stayed in April 2024
Reviewed: April 2, 2024
Lyn
AustraliaClose to Flinders Street station and Arts Centre. 7 eleven just around the corner. Friendly staff. Had a comfortable stay
Stayed in March 2024
Reviewed: April 2, 2024
Joanne
AustraliaThe room and bathroom, whilst clean and comfortable, wasn't what I would have thought for a four star hotel. There's just free to air TV with no movie option etc.
Breakfast was included and it was good. The room and bathroom were a little underwhelming and I don't think four star.
Stayed in March 2024
Reviewed: April 1, 2024
Aimee
United KingdomBreakfast could have been better.
Loved the location
Stayed in February 2024
Reviewed: April 1, 2024
Angelika
AustraliaReception not at desk all the time. Self check in
Great location . Clean room
Stayed in March 2024
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