130 William St, Brisbane Central Business District, 4001 Brisbane, Australia
#20 of 142 hotels in Brisbane
Guests' ChoiceBased on 2238 hotel reviews
8.7Cleanliness
9.2
Comfort
9.3
Location
9.4
Facilities
8.8
Staff
9.3
Value for money
8.5
Free WiFi
8.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 22, 2024
Kylie
AustraliaNothing
The building is old and beautiful but well maintained. Walking distance to mall and Southbank. Staff all fantastic.
Stayed in April 2024
Reviewed: April 22, 2024
Serana
GreeceLeaving
Best coffee barista was amazing. The breakfast was top marks for presentation, flavour and service. Room service steak was restaurant worthy.
Stayed in March 2024
Reviewed: April 18, 2024
Mike
AustraliaNothing
Everything
Stayed in March 2024
Reviewed: April 17, 2024
Lisa
AustraliaHad to leave
Lovely room
Stayed in April 2024
Reviewed: April 17, 2024
Laurie
AustraliaVery clean, large room, vintage but styled beautifully.
Stayed in April 2024
Reviewed: April 16, 2024
Carmen
AustraliaEverything was great staff so nice
Very beautiful place
Stayed in April 2024
Reviewed: April 15, 2024
Danielle
AustraliaCouldn't find the drop off point for the valet parking because of construction in the area. Not well signed at all.
Bed, pillows and size of room
Stayed in April 2024
Reviewed: April 14, 2024
Caroline
AustraliaNothing
We were so happy with our stay. Staff, location, quality of food, everything perfect.
Stayed in April 2024
Reviewed: April 14, 2024
Sue
AustraliaNothing
It was an older style property but extremely comfortable
Stayed in April 2024
Reviewed: April 13, 2024
Julian
AustraliaEasy access
Stayed in April 2024
Reviewed: April 12, 2024
Tracy
New ZealandNothing to do with the hotel it was perfect - just didnt enjoy being messed around by Taxis when time was valuable
I went to stay at the hotel due to a family emergency and Mum was in Hospital. They went over and above , grant gave me a umbrella for my travels back and forth to the hospital. I stayed in room 307 - it was huge ! so much room . Grant took my bags up so that i could go straight to the hospital. The lady that checked me in ( i am sorry i remember her and said hello a couple of times on my way past reception - but i dint note her name ) She was also awesome , she sorted out this special room and it had a huge bathroom. The great thing was that i could get food at any time i was back from the hospital and had room service a few times and also breakfast in my room before the early start. I also had dumplings at the restaurant in the casino side of the hotel and charged it back to my room - easy . Location was perfect - taxi rank across the road - i would say dont use the taxi rank - i am going to raise with Brisbane council as year on year the taxis on the rank - dont just take fares first on the rank they want to know where you are going and say - nah i am waiting for a fare. Had the same from the hospital - even calling using the cab company phone ( twice - no show ) Use Uber - they were there in minutes and cheaper .i really enjoyed my stay and will be back with my husband . Lots of restaurant choice and is a heritage building - nice high ceilings and lots' of detail. Bed was also perfect !!
Stayed in April 2024
Reviewed: April 12, 2024
Heaven
AustraliaLoved everything!
The uniqueness & grandeur of the building. The highlight was the staff. They went above and beyond! So friendly! Fantastic service!!
Stayed in March 2024
Reviewed: April 11, 2024
Hudson
AustraliaNothing we loved it
Beautiful old building
Stayed in January 2024
Reviewed: April 10, 2024
Lyndal
AustraliaThe staff were amazing. The room was fabulous - very luxurious and clean. The bed and pillows were comfortable and the block out curtains allowed us to sleep well. The location is second to none. There were lots of facilities and services available.
Stayed in February 2024
Reviewed: April 8, 2024
Michael
AustraliaLarge room. Comfortable bed. Quiet. Definitely value for money. Not the first time I’ve stayed here and won’t be the last.
Stayed in April 2024
Reviewed: April 8, 2024
Saffron
AustraliaWe were on the first floor (which is fine) however if it was for a longer stay I would not want to be in that room as there was no way to open any windows.
The bathroom was spacious! We only needed the room for one night, as we were up for a party so really only in it to sleep and shower, but if we had more time, we would have had a bath as the bathroom was lovely! We also garbed room service when we checked in and had the antipasto board and chips which were a little pricy upon reading it however, well worth every cent, much larger then we expected and the nicest smoked ham I have ever had.
Stayed in April 2024
Reviewed: April 7, 2024
Anthony
AustraliaNothing stood out as not likeable.
Location and access to food and drinks.
Stayed in April 2024
Reviewed: April 4, 2024
Emma
AustraliaNothing loved it all
Everything it was just beautiful
Stayed in February 2024
Reviewed: April 4, 2024
Emma
AustraliaOnly that there is no swimming pool for the kids
Everything especially the bathroom
Stayed in March 2024
Reviewed: April 2, 2024
Melissa
AustraliaAll good
N/A
Stayed in April 2024
Reviewed: April 1, 2024
Knowles
AustraliaNot being offered breakfast, . Because nobody asked I assumed it was part of the service,that there would be a knock on the door in the morning with someone saying ' breakfast ' . That didn't happen and it was disappointing. Never mind , I should have asked.
The room was stunning to walk into and laying in the bed was like a giant cuddle. .
Stayed in March 2024
Reviewed: March 28, 2024
Gary
AustraliaFabulous location ,great places to eat and huge rooms . Good parking and best staff ever.
Stayed in March 2024
Reviewed: March 28, 2024
Karyn
AustraliaLoved the beautiful building that has so much character The staff were exceptional Highly recommended for accommodation and dining
Stayed in March 2024
Reviewed: March 28, 2024
Anthony
AustraliaNo I did not unlike anything
Price and polite service
Stayed in March 2024
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