77 Howden Road, 7054 Margate, Australia
#2 of 2 hotels in Margate
Guests' ChoiceBased on 324 hotel reviews
8.1Cleanliness
8.9
Comfort
9.0
Location
8.7
Facilities
8.5
Staff
8.7
Value for money
8.0
Free WiFi
8.4
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 19, 2024
Bernard
AustraliaAlthough the staff lacked training in the area of hospitality, they were friendly and attentive to our needs.
Location and setting of property were stunning.
Stayed in April 2024
Reviewed: April 14, 2024
Purcell
AustraliaFood wasn't good would eat out next time
Great staff lovely room and fab pool
Stayed in April 2024
Reviewed: April 1, 2024
Tiantian
AustraliaNothing, it was all good 😊
Ruby was very sweet and helpful. She made excellent coffee, started the fireplace and made the whole family feel welcome and compy :-)
Stayed in January 2024
Reviewed: March 26, 2024
Graham
AustraliaBreakfast was average.
Beautiful premises, warm pool, great room and views.
Stayed in March 2024
Reviewed: January 8, 2024
Jennifer
AustraliaThe grounds were a little overgrown and could benefit from more regular maintenance to show off their full potential.
A beautiful, romantic and unique place to stay - with a rustic country feel but only 20 minutes from the city. Our room was spacious, peaceful and comfortable and we loved the riverfront views from our Tuscan style 'tower room'.
Stayed in January 2024
Reviewed: January 3, 2024
Durga
AustraliaBeautiful property, well-maintained
Stayed in January 2024
Reviewed: January 3, 2024
Pierre
AustraliaBreakfast ends early at 9:15am
Such a delightful place, in a beautiful scenery. Feels like being immersed in a Hercule Poireau story, luckily nobody were found dead during our stay... :) We spent time by the pool, by the fire place and on the beach. Lovely breakfast, and friendly attentive staff
Stayed in January 2024
Reviewed: January 2, 2024
Michelle
AustraliaWe enjoyed. Can’t think of anything we didn’t like. Restaurant sadly was closed when we came but will come back to try again next time. Perhaps a sign to say no jumping or bombs in the swimming area…a little disruptive with children.
Nice size. Toast a little undercooked but lovely overall.
Stayed in January 2024
Reviewed: December 17, 2023
Dale
AustraliaNothing really, the only slight criticism is that there are things that are a little tired and in need of attention, such as the garden.
Great location, super views, beautiful building. Staff are very friendly and helpful.
Stayed in December 2023
Reviewed: December 14, 2023
Carole
AustraliaThe stairs up to the room.
Location and the service.
Stayed in December 2023
Reviewed: December 14, 2023
Robert
AustraliaMattresss were tired and very squishy along with springs felt they were gone. required upgrades.
Beautiful chateau and gardens, close to city. Staff were lovely.
Stayed in December 2023
Reviewed: November 19, 2023
Elizabeth
United KingdomBreakfast a little underwhelming.
Fantastic location, beautiful property. Staff were incredibly helpful and nice. Lots of wildlife in the garden, nice views. Dinner was lovely.
Stayed in November 2023
Reviewed: September 20, 2023
Tracie
AustraliaBreakfast was slow Sour dough bread was dry n over cooked So was the bacon with the egg Benedict Disappointed that we were notified upon arrival that the chef was nit available that night for in house meal And lattes seemed they were made from the water end after a cappuccino was made I ordered latte they were watery Everyone else ordered cuppacino and didn’t complain I’m not normally one to make complaint But $300 per night is getting up There in price If these things were seen too I would come back
Location wonderful Style of the rooms Products for use inside the rooms The homey feel we got staying there
Stayed in September 2023
Reviewed: July 31, 2023
Charlene
AustraliaRoom needed a repaint, and better colour.
Great location and we had a room with a view of the water and gardens. We were here in winter and imagine it would be fantastic in warmer weather and when restaurant is open. We had drinks in the lounge in front of the fireplace and the facilities were very good. Breakfast was better than expected. Spacious, comfortable and very good shower. Loved watching the tassie birds enjoying the gardens and the fountain.
Stayed in July 2023
Reviewed: July 17, 2023
Finejenny
Hong KongA la carta breakfast limited in choice , in site restaurant little over priced and staff always occupied. No lift for 3rd floor residents.
Lovely decorated boutique hotel, beautiful common area and library , spacious room with fantastic bath and shower, nice view. Good heated indoor swimming pool. Helpful staff especial housekeeping lady.
Stayed in June 2023
Reviewed: July 16, 2023
Rezwana
AustraliaThere were no iron or ironing board in room or plate , cutlery.Lack of staff.
Location, peace, decor
Stayed in July 2023
Reviewed: July 14, 2023
Michelle
AustraliaThe wood smoke billowing into the room every night when the fire was lit. It was acrid and the smell went through all of my luggage. It also set off my asthma and made me unwell. I don’t know how the smoke alarms weren’t activated. The smell permeates the entire building and is most unpleasant during the day. I’d expect lots of positive smells from a place that presents as it does. Waiting 2 hours for my dinner when there were only 3 of us in the restaurant, and even though the waitress was sweet she seemed untrained and unaware of her job. Rather than pull my chair out I’d have preferred if she had returned and offered me another drink or a dessert/coffee menu. In the end I gave up waiting and left.
Had been previously for High Tea.
Stayed in July 2023
Reviewed: July 5, 2023
Alison
AustraliaSwimming pool Large rooms Quiet setting
Stayed in June 2023
Reviewed: July 4, 2023
Freyja
AustraliaAverage breakfast
Beautiful location and room was lovely
Stayed in July 2023
Reviewed: June 18, 2023
Rebecca
AustraliaThere wasn’t many options on the dinner menu
Stayed in June 2023
Reviewed: May 23, 2023
Philippa
Australiastaff could have known more about the area, history of the building, things to do in the area, like visiting Bruni Island or could have informed us of the southern lights that were going to be coming up in the sky around 5am during the mornings during the time that we were staying in the Huon valley instead we had to find out on the news after it had all happened and missed this amazing spectacle- very sad to miss this opportunity.
beautiful property and especially our room 8 which was a gorgeous room. very accommodating staff.
Stayed in April 2023
Reviewed: May 22, 2023
Marcy
AustraliaThe breakfast left a lot to be desired. It took over 40mins from order to table, it was cold, the toast was burnt and it lacked flavour/seasoning. More care and attention needed in the breakfast delivery.
We loved all the little touches, from the fire being lit for guests to enjoy, to the candles by the bath and the background music playing in our room on arrival. Perfect ambience!
Stayed in May 2023
Reviewed: April 5, 2023
Sophie
AustraliaTried to contact the property no less than 10 times prior to our arrival with questions and received no response. When I brought this up at check in the young girls response was “sorry that’s weird” and that’s it. The breakfast included was very average - we barely ate what was given to us the first morning and didn’t eat it again.
Nice location not far from city. Beautiful building and nice room.
Stayed in March 2023
Reviewed: April 2, 2023
Fiona
Australiathe stairs to level three with suitcases the breakfast was very basic and not cook well
the location the decor the intimacy
Stayed in March 2023
Sharm El Sheikh, Egypt
Pordenone, Italy
Kempton Park, South Africa
Osaka, Japan
Sylvan Lake, Canada
Kaikoura, New Zealand
Dúrcal, Spain
Sarajevo, Bosnia-Herzegovina
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content