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Reviews of Waterfront Terraces 4 stars

Waterfront Terraces 233 The Esplanade, 4870 Cairns, Australia

#41 of 58 Holiday rentals in Cairns

Guests' Choice

Review score

Based on 56 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8

  • Comfort

    8

  • Location

    8.2

  • Facilities

    8

  • Staff

    8.4

  • Value for money

    8

  • Free WiFi

    8.1

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Showing 1 - 46

  • Reviewed: 27 December 2017

    9.6
    AC was good.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment (5 Night Special)
    • Stayed 5 nights

    It would have been nice to have more supplies of toiletries (tp, shampoo, conditioner, etc). The bathroom fan is very noisy.

    AC was good. Kitchen stove was adequate (five of us cooked a full fledged brunch). Kitchen supplies were very adequate. There's a friendly grocer 15 min walking distance from the apartment, open late. Walkable to the esplanade/city center, beautiful walk.

    Stayed in December 2017

  • Reviewed: 27 October 2017

    4.6
    Out bat
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Bottom floor , could hear people up stairs all night . Bed was horrible so was the pillows Washing machine didn’t work , water going everywhere Couldn’t go outside as other patrons were smoking on patio and my son suffers bad asthma .

    Great location

    Stayed in October 2017

  • Reviewed: 29 July 2017

    9.6
    Good waterfront position
    • Business trip
    • Couple
    • Two-Bedroom Apartment
    • Stayed 2 nights

    Air conditioning was a little noisy.

    Great position on the waterfront but in a quieter part. It's a good walk to the restaurants along the waterfront. Very comfortable stay.

    Stayed in July 2017

  • Reviewed: 6 July 2017

    7.9
    Spacious apartment, will benefit from wifi upgrade
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment (5 Night Special)
    • Stayed 5 nights
    • Submitted via mobile

    We were too early to take advantage of the wifi upgrade that's apparently underway now, so had almost no wifi in apartment we were assigned. Half hour walk into centre of Cairns - helps to keep up the daily 10,000 steps! Non refundable unlike most properties on booking.com

    Good sized apartment, clean and temperature control good. Organised day tours were great and most picked up direct from accommodation.

    Stayed in July 2017

  • Reviewed: 4 June 2017

    8.3
    Filthy Floors - Wouodnt
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    The floors weren't clean (feet were black after 5 minutes), biscuit wrappers behind chairs, bathroom not cleaned. Fans full of dust, hand prints from a long time were behind doors (grime build up), not cleaned properly ever. Wouldn't know the definition of clean! Even after complaining, the floors were cleaned. However they must have mopped with dirty water because all of our feet were still disgustingly dirty. Had to wear shoes inside our entire stay. Things were just generally grubby. Kettle, toaster, Dishwasher were all grimy. Sticky arm chairs also.

    Stayed in June 2017

  • Reviewed: 21 May 2017

    5.0
    NOT a downtown location, NOT worth the money
    • Leisure trip
    • Couple
    • One-Bedroom Apartment (5 Night Special)
    • Stayed 5 nights
    • Submitted via mobile

    First let me say, this place is NOT downtown! It's 1.5 miles to most shops/restaurants, which is more walking than we hoped when going to breakfast or dinner each day. If you're looking for hotels in walking distance of the downtown, look closer to the Esplanade Lagoon.We arrived after check-in so the front desk was already closed, but they had our key and instructions taped to the door. We got into the apartment and immediately smelled a strong odor of mildew/mold, most likely because the air conditioning in the apartment was not on. The room was stifling hot and humid, so we turned the air conditioning on and went to dinner. The entire power to the apartment in activated by the room key, so when we came back from dinner, the room was no less cooler because the air conditioning had not been on! Very inefficient for an AC system to have to keep cooling so frequently. There was no shampoo/soap/conditioner which was a little disappointing, but not a requirement. We were given apartment 6, on the ground floor directly in front of the pool, which forced us to keep our blinds closed as people were right in front of our door every day. The plumbing is very loud, and you can clearly hear when people above you are showering or running water. The sheets felt very clean, but the blanket on top had several very dirty stains and looked like it hadn't been washed in a long time.

    There was a washer and dryer in unit that worked well, and there were ceiling fans in both the living room and bedroom to help circulate air. The property is adjacent to the Esplanade, which makes it very convenient to go for runs/walks along the shore in the mornings.

    Stayed in May 2017

  • Reviewed: 18 April 2017

    5.4
    Not totally satisfied
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    There was no place to keep your bags after check out. Once checked out of the room there were no toilets even for emergency. The city centre is a good 40-45 minutes walk. No eating place close by. The apartment is not serviced. No fresh towels, no toiletries, no tea/coffee replenished. The apartment was fairly clean. But I will not recommend not stay there again

    Stayed in April 2017

  • Reviewed: 8 January 2017

    2.9
    Place needs updateing rubbish just thrown out off other...
    • Leisure trip
    • Couple
    • One-Bedroom Apartment (5 Night Special)
    • Stayed 10 nights

    Place needs updateing rubbish just thrown out off other balconys like butts cans floor mop on yawnings which all have big holes orange peel.Balcony was dusty Cloths horse was rusty.For the money we paid should of been better 4star more like 1.star.

    Stayed in January 2017

  • Reviewed: 8 January 2017

    3.8
    Clean the place up. It could be really nice.
    • Leisure trip
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 13 nights

    The apartment wasn't bad but everything was dirty. The crockery looked like it came from the op shop and all the coffee cups were stained. I cleaned them myself. The towels only get changed once a week but there is nowhere to hang your washing and it's too hot to use the clothes dryer. Lots of things were broken. The air conditioning didn't work. The bed cover was stained and dirty. The cleaner walked in without knocking or calling out when she came to change the linen. Mostly everything looked unclean. And it wasn't cheap!

    Nice location

    Stayed in January 2017

  • Reviewed: 27 October 2016

    6.7
    Good amenities, just a little far from town
    • Business trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    The room and amenities were great. Lovely pool and BBQ area. The only downside was that it was about a 2km walk from the town centre. After a long day on the Reef we found it a bit of a challenge to walk that far. There are always plenty of cabs but I would rather be a little closer to restaurants and supermarkets.

    Stayed in October 2016

  • Reviewed: 17 August 2016

    3.8
    The overpriced apartment from hell.
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment (5 Night Special)
    • Stayed 9 nights

    Service was very poor,manager ran around no shoes,shorts & t shirt. No evacuation procedures displayed. No information for tv programs. No information how to work appliances. Was way overpriced for what it was, yours $2025, others $1700s, not happy. I wont book through you now before checking other booking agencies. No replacement of tea & coffee. Other than changing sheets and towels service non existent. Never again, looks good on paper, that is where it ends.

    The view was good. The apartment was reasonable.

    Stayed in August 2016

  • Reviewed: 3 July 2018

    8.3
    Excellent
    • Family with young children
    • Apartment with Sea View
    • Stayed 7 nights
    • Submitted via mobile

    None

    Staff assisted me for my special request..Tks

    Stayed in July 2018

  • Reviewed: 3 January 2018

    6.7
    Very comfortable bed
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment (5 Night Special)
    • Stayed 5 nights
    • Submitted via mobile

    Very comfortable bed

    Stayed in January 2018

  • Reviewed: 7 August 2017

    8.8
    A bit far from shops but good value got money Comfortable...
    • Leisure trip
    • Couple
    • One-Bedroom Apartment (5 Night Special)
    • Stayed 7 nights
    • Submitted via mobile

    Salt and pepper sachets

    A bit far from shops but good value got money Comfortable apartment

    Stayed in August 2017

  • Reviewed: 31 July 2017

    9.6
    Very comfortable stay
    • Leisure trip
    • Couple
    • One-Bedroom Apartment (5 Night Special)
    • Stayed 7 nights
    • Submitted via mobile

    Close proximity to Cairns centre

    Stayed in July 2017

  • Reviewed: 25 July 2017

    10
    Short But SWEET!
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment (5 Night Special)
    • Stayed 6 nights
    • Submitted via mobile

    Very family friendly, clean and just feels like home.

    Stayed in July 2017

  • Reviewed: 28 June 2017

    5.8
    Smokers paradise
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 2 nights

    We could not use our balcony because smokers were constantly using the surrounding balconies.

    Nice view.

    Stayed in June 2017

  • Reviewed: 15 June 2017

    7.1
    location.
    • Leisure trip
    • Couple
    • One-Bedroom Apartment (5 Night Special)
    • Stayed 5 nights

    Noisy kids running around in unit above. Internet connection process ugly. Internet speed wobbly and not good.

    location. Staff.

    Stayed in June 2017

  • Reviewed: 11 June 2017

    10
    fitted in for what we required thats all you need
    • Leisure trip
    • Couple
    • One-Bedroom Apartment (5 Night Special)
    • Stayed 6 nights

    nothing

    we liked and would come again

    Stayed in June 2017

  • Reviewed: 11 January 2017

    10
    Good facilities and great location.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment (5 Night Special)
    • Stayed 5 nights

    Nothing all good

    All the facilities catered for our needs, the view was great watching the sunrise. Good walking distance to the city.

    Stayed in January 2017

  • Reviewed: 7 January 2017

    9.6
    Great appartment
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment (5 Night Special)
    • Stayed 5 nights
    • Submitted via mobile

    In the airport flight zone

    Great appartment very relaxing

    Stayed in January 2017

  • Reviewed: 28 September 2016

    9.2
    Large and roomy apartments in an excellent location.
    • Leisure trip
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 3 nights

    The stair access is difficult for anyone with knee or legs problems

    Great location, large and roomy. Wonderful views.

    Stayed in September 2016

  • Reviewed: 16 September 2016

    9.6
    delightful accommodation
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Staff couldn't help us much with restaurant options.

    Super location, very well equipped, clean spacious and comfortable.

    Stayed in August 2016

  • Reviewed: 15 September 2016

    10
    Quiet and convenient family accommodation
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment (5 Night Special)
    • Stayed 5 nights

    Great location overlooking esplanade and sea. Ideal for family holiday

    Stayed in August 2016

  • Reviewed: 8 August 2016

    10
    Happy holiday
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Location is great , large bathroom , everything very clean , 😀

    Stayed in July 2016

  • Reviewed: 4 August 2016

    8.3
    Good place to stay. Would stay there again.
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment (5 Night Special)
    • Stayed 8 nights

    traffic and aircraft noise

    view from balcony

    Stayed in July 2016

  • Reviewed: 24 July 2016

    7.9
    Perfect!
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    A fan in the bathroom 😕

    The locality The pool The quiet The serenity

    Stayed in July 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 17 March 2016

    8.8
    Great pool, good location.
    • Leisure trip
    • Family with older children

    Was about a half hour walk to the shops, but on the other hand great value for the money so no complaints!!

    Great pool, good location. Staff let us check out of the room really late at no charge as our flight wasn't until 10PM!

  • Reviewed: 27 September 2015

    7.5
    We had a great holiday and apartment provided a good base.
    • Leisure trip
    • Family with older children

    Pool did not look inviting and nothing much provided except apartment Cooking facilities challenging. Limit on usage and ability to receive Internet disappointing.

    We had a great holiday and apartment provided a good base. Manager was friendly without being commercial Appartment was large enough and generally equiped as expected. Parking was OK although guidance was confusing, could we park in bay 11 or 12?

  • Reviewed: 8 August 2015

    9.2
    Lovely location on Esplanade.
    • Leisure trip
    • Couple

    No lift to upper level units.

    Lovely location on Esplanade. Friendly staff. Large roomy lounge/kitchen area with good sized balcony overlooking bay. Staff helpful with booking activities.

  • Reviewed: 4 August 2015

    10
    Arrived after dark, discovered pool magic next morning.
    • Leisure trip
    • Couple

    Arrived after dark, discovered pool magic next morning.. right outside our front door. We think it's lined with Frasers Beach gravel from The Catlins NZ, where we live! Location is just right, away from madding crowd yet within 2km of port. Walk and cycle beachfront, idyllic. Apartment is spacious and pleasantly furnished.. one couch each..

  • Reviewed: 18 July 2015

    7.9
    Nice apartment in good location.
    • Leisure trip
    • Family with young children

    Stairs are hard work if your on the top floor. Request a ground floor apartment if stairs are an issue for you.

    Nice apartment in good location. Although is under the flight path at certain times during the day. Although this did not worry us. Friendly helpful staff. Been freshly painted since we last stayed here.

  • Reviewed: 18 May 2016

    9.6
    The location and the very helpful manager
    • Leisure trip
    • Couple

    none

    The location and the very helpful manager

  • Reviewed: 5 April 2016

    6.3
    Quiet area.
    • Leisure trip
    • Family with older children

    Quiet area. Nice views

  • Reviewed: 7 March 2016

    7.1
    A shade sail erected over the pool would keep the pool cool.
    • Business trip
    • Solo traveller

    A shade sail erected over the pool would keep the pool cool.

  • Reviewed: 16 February 2016

    9.2
    facilities are clean and in order.
    • Leisure trip
    • Group

    location is a little bit far from downtown

    facilities are clean and in order. staff are very friendly and helpful.

  • Reviewed: 15 February 2016

    7.1
    Manager very friendly and helpful.
    • Leisure trip
    • Couple

    Too far to town centre without a car and when weather is bad.

    Manager very friendly and helpful.Good facilities although bed small and air con noisy.

  • Reviewed: 15 February 2016

    7.5
    Managers were very helpful with organising trips out for us...
    • Leisure trip
    • Family with young children

    A bit to far to walk in to cairns

    Managers were very helpful with organising trips out for us as a family

  • Reviewed: 24 November 2015

    10
    Nice and quite and comfortable,and the view was pretty good.
    • Leisure trip
    • Couple

    Nice and quite and comfortable,and the view was pretty good.

  • Reviewed: 19 November 2015

    8.8
    Pleasant and helpful staff
    • Leisure trip
    • Family with young children

    Expensive taxi service to the city Lots of stairs

    Pleasant and helpful staff Room was clean and facilities great Great for Families

  • Reviewed: 10 November 2015

    7.5
    Great if you have a car
    • Leisure trip
    • Family with older children

    Nothing

    Great if you have a car

  • Reviewed: 15 September 2015

    9.2
    Nice location very relaxing.
    • Leisure trip
    • Solo traveller

    Nice location very relaxing. Lovely garden setting.

  • Reviewed: 28 July 2015

    5.8
    Location is great looking out at the esplanade.
    • Business trip
    • Solo traveller

    A good scrub and clean is needed throughout

    Location is great looking out at the esplanade.Very spacious unit.

  • Reviewed: 2 July 2015

    8.8
    The apartment had everything we needed and was comfortable...
    • Leisure trip
    • Family with young children

    Decor is a bit daggy and dated

    The apartment had everything we needed and was comfortable and quiet

  • Reviewed: 25 June 2015

    10
    The back verandah railing is not child friendly.
    • Business trip
    • Family with young children

    The back verandah railing is not child friendly. Children can climb it easily.

  • Reviewed: 5 May 2015

    7.1
    Location
    • Leisure trip
    • Family with young children

    Rooms a little tired and air conditioning units too noisy

    Location Accessibility and free parking

There are also 21 reviews without text. These impact the overall review score.

Showing 1 - 46

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