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Reviews of at Waterfront Whitsunday Retreat - Adults Only 4 stars

438 Shute Harbour Road, 4802 Airlie Beach, Australia

#135 of 158 Holiday rentals in Airlie Beach

Guests' Choice

Review score

Based on 184 hotel reviews

7.1

Score breakdown

  • Cleanliness

    7.7

  • Comfort

    7.6

  • Location

    8.5

  • Facilities

    7.5

  • Staff

    8.1

  • Value for money

    7.2

  • Free WiFi

    6.8

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Showing 1 – 25

  • Reviewed: 17 April 2024

    6.0
    Room needs a bit of an update
    • Leisure trip
    • Couple
    • One Bedroom Suite with Balcony Spa and Marina View
    • Stayed 1 night
    • Submitted via mobile

    The room could have been cleaner, kitchen sink and bench were a bit dirty. Kitchen table and chairs also in need of a good clean . Few cockroaches in room dead on floor and also some live ones.

    Location great. Room size great. Good size bed.

    Stayed in April 2024

  • Reviewed: 19 March 2024

    7.0
    Tidy great location awesome staff and security.
    • Leisure trip
    • Couple
    • One Bedroom Suite with Balcony Spa and Marina View
    • Stayed 1 night
    • Submitted via mobile

    Bathroom needs to be renovated in future but still clean.

    Amazing view

    Stayed in March 2024

  • Reviewed: 28 January 2024

    7.0
    Room was excellent. Had everything we needed
    • Leisure trip
    • Couple
    • One Bedroom Suite with Balcony Spa and Marina View
    • Stayed 1 night
    • Submitted via mobile

    Nothing. Everything was perfect.

    Rooms very good for the price

    Stayed in January 2024

  • Reviewed: 11 December 2023

    8.0
    Was a very nice place and great location.
    • Leisure trip
    • Couple
    • One Bedroom Suite with Balcony Spa and Marina View
    • Stayed 4 nights
    • Submitted via mobile

    Only trouble we had was the penthouse up above was very noisy during the night with people moving chairs around could here it alot.

    Location was fantastic

    Stayed in November 2023

  • Reviewed: 26 September 2023

    8.0
    Very good
    • Leisure trip
    • Group
    • Three Bedroom Two Bathroom Top Floor Penthouse with Balcony Jacuzzi
    • Stayed 3 nights
    • Submitted via mobile

    Not enough kitchen equipment for large groups ie 2 bowls 1 frying pan 6 plates Could do with an refurbi as dated

    Hot tub Nice views Nice location Parking Large balcony

    Stayed in September 2023

  • Reviewed: 25 September 2023

    8.0
    Great venue
    • Leisure trip
    • People with friends
    • Three Bedroom Two Bathroom Top Floor Penthouse with Balcony Jacuzzi
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Locality, view, space, friendlyness of staff.

    Stayed in September 2023

  • Reviewed: 12 September 2023

    8.0
    Very relaxing time, great facilities
    • Leisure trip
    • Couple
    • One Bedroom Suite with Balcony Spa and Marina View
    • Stayed 3 nights
    • Submitted via mobile

    I was expecting a sea view. Traffic was heard from early morning 4am

    Beautiful room and very comfortable bed.

    Stayed in September 2023

  • Reviewed: 23 July 2023

    7.0
    Good
    • Leisure trip
    • Group
    • Three Bedroom Two Bathroom Top Floor Penthouse with Balcony Jacuzzi
    • Stayed 2 nights
    • Submitted via mobile

    There were some cleanliness and maintenance issues and the toilet in the master bedroom had a leak which spread all over the tiles

    Great location and a spacious room

    Stayed in July 2023

  • Reviewed: 1 May 2023

    7.0
    Not Maintained Unit
    • Leisure trip
    • Couple
    • One Bedroom Suite with Balcony Spa and Marina View
    • Stayed 2 nights
    • Submitted via mobile

    For the money the place was obviously an ex party unit had a musty mouldy smell to it we went and spent $40 dollars on scented candles to overcome the smell , tiles throughout where covered in chips, fridge was like something from a yard sale that was leaking and staining the tiles. The bed was concave and not the best to sleep on although linen was clean so Kudos for that ! Over all it wasn't anything as expected, (photos from website) , as we were not intending to spend much time in it and it being a long weekend we dealt with it. Wouldn't be returning though or referring anyone especially to unit 2, maybe the other units were in better condition who knows. So overall not a very good experience I hope that this is taken as constructive criticism and feedback.

    Location was great and the pool and BBQ area.

    Stayed in April 2023

  • Reviewed: 22 April 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • One Bedroom Suite with Balcony Spa and Marina View
    • Stayed 2 nights
    • Submitted via mobile

    Rooms dated.

    Quiet

    Stayed in April 2023

  • Reviewed: 9 April 2023

    7.0
    Lovely but loud next to the road
    • Leisure trip
    • People with friends
    • One Bedroom Suite with Balcony Spa and Marina View
    • Stayed 2 nights
    • Submitted via mobile

    Right next to a busy loud main road

    Very nice pool friendly people and staff

    Stayed in April 2023

  • Reviewed: 21 January 2023

    8.0
    Very relaxing and enjoyable stay
    • Leisure trip
    • Couple
    • One Bedroom Suite with Balcony Spa and Marina View
    • Stayed 4 nights
    • Submitted via mobile

    Beautiful view of the marina and water, small, quiet property which felt as we had the place to ourselves. Horizon pool, private spa bath and bbq area, these spaces were used every day and we enjoyed very much. The room was very spacious!! Bed was very comfortable and kitchen was well equipped

    Stayed in January 2023

  • Reviewed: 1 January 2023

    7.0
    lack of staff and not very clean.
    • Leisure trip
    • Group
    • Three Bedroom Two Bathroom Top Floor Penthouse with Balcony Jacuzzi
    • Stayed 5 nights
    • Submitted via mobile

    apartment wasn’t very clean, found coco pops all over the sofa, a beer can left in the shower and floors dirty. Didn’t see anyone working there in the 5 days. Had to reuse towels as couldn’t get clean ones. when we did ask they sent 2 towels for a 3 bedroom apartment There was lack of cleaning stuff to wash up our plates ect.

    great location, and nice big master room with ensuite

    Stayed in December 2022

  • Reviewed: 24 October 2022

    7.0
    Good location but not a resort in my opinion.
    • Leisure trip
    • Couple
    • One Bedroom Suite with Balcony Spa and Marina View
    • Stayed 2 nights
    • Submitted via mobile

    The road noise deflated any relaxing atmosphere. To check i had to walk to the property next door and then back to the reception of the property before i could get the keys. The room wasnt as clean as one would expect, especially for a "resort". The glass tables had smeary streaks all over them. The phone was not working so had to ring reception from my own phone, where i was told "yer i meant to get that fixed". The bath room was not the cleanest with dirt n hair on the outside of the bowl. Was dissapointed on such a dated property charging such a high rate, stating they are a resort. Not even tissues in the room.

    The private spa. The bed was comfy. The location was excellent to walk into Airlie.

    Stayed in October 2022

  • Reviewed: 16 October 2022

    7.0
    Spacious venue close to town to stay with friends
    • Leisure trip
    • People with friends
    • Three Bedroom Two Bathroom Top Floor Penthouse with Balcony Jacuzzi
    • Stayed 2 nights
    • Submitted via mobile

    Dated furniture and mould in bathrooms

    Location, Balcony, Large Lounge Staff were helpful and allowed us to store cold food earlier when room wasn’t ready

    Stayed in September 2022

  • Reviewed: 12 October 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • One Bedroom Suite with Balcony Spa and Marina View
    • Stayed 10 nights
    • Submitted via mobile

    Location was amazing, room was as I expected. Pool and BBQ area great.

    Stayed in October 2022

  • Reviewed: 29 August 2022

    6.0
    we had a great time although the cleanliness was substandard.
    • Leisure trip
    • Group
    • Three Bedroom Two Bathroom Top Floor Penthouse with Balcony Jacuzzi
    • Stayed 2 nights
    • Submitted via mobile

    Outdated furniture. Cleaning was average.

    Location was great. well stocked kitchen, bathroom.

    Stayed in August 2022

  • Reviewed: 27 August 2022

    8.0
    Enjoyable
    • Leisure trip
    • Couple
    • One Bedroom Suite with Balcony Spa and Marina View
    • Stayed 2 nights
    • Submitted via mobile

    I think the drain in the bathroom had a rank smell coming from it.

    Location was prime. Pool was perfect out of the wind

    Stayed in August 2022

  • Reviewed: 28 July 2022

    8.0
    A very enjoyable stay. Great location with lovely pool and view. Spacious unit, comfy beds.
    • Leisure trip
    • Couple
    • One Bedroom Suite with Balcony Spa and Marina View
    • Stayed 3 nights
    • Submitted via mobile

    The bathrooms are very tired and probably need an update. Not enough bench space in the bathroom. Tea towel is needed in the kitchen.

    The location is great, with only a few minutes to town for meals. Pool was lovely, view was also great. It was nice having a spa on the balcony.

    Stayed in July 2022

  • Reviewed: 3 July 2022

    8.0
    You need a car if senior as walk up the driveway a bit much
    • Leisure trip
    • Couple
    • One Bedroom Suite with Balcony Spa and Marina View
    • Stayed 12 nights
    • Submitted via mobile

    It can be noisy if other guests get loud as the noise travels.

    The cleaning staff were excellent and made sure we had everything

    Stayed in June 2022

  • Reviewed: 14 May 2022

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • One Bedroom Suite with Balcony Spa and Marina View
    • Stayed 10 nights
    • Submitted via mobile

    one washing machine and dryer for all six units. Twice unit left unlocked after cleaning. Not self locking doors.

    Great location, good pool and easy to find.

    Stayed in May 2022

  • Reviewed: 3 May 2022

    6.0
    Loved the location but let down on the penthouse room.
    • Leisure trip
    • Family with young children
    • Three Bedroom Two Bathroom Top Floor Penthouse with Balcony Jacuzzi
    • Stayed 2 nights

    We booked this penthouse as a special occasion to celebrate my 50th with the family. On entry into the penthouse i was happy with the look of the apartment, but then as we went in the rooms we were disappointed. The master bedroom had a cupboard that was made with 2 milk crates, timber and a piece of metal rail. the ensuite was very old, dirty floors under the bed and in the corners. Bedroom 2 had a curtain that was just hanging on with a few clips. The main couch has stains on it, austar reception was bad and we never given a wifi password even they said it was to be txted to us. The spa had a terrible smell while using it. We did appreciate the kitchen facilities, great oven & cooking equipment. Overall as we did pay over $500/night we would have expected a higher quality facility.

    The location was in within a 10 min walk to town. Beautiful look out from the deck. The penthouse was ok.

    Stayed in May 2022

  • Reviewed: 29 April 2022

    7.0
    very relaxing, nice walk into town, comfy bed
    • Leisure trip
    • Couple
    • One Bedroom Suite with Balcony Spa and Marina View
    • Stayed 10 nights
    • Submitted via mobile

    BBQ was dirty, pool tiles very slippery

    location was great, plenty of space, bed was awesome

    Stayed in April 2022

  • Reviewed: 7 April 2022

    6.0
    Maybe just this room but barely adequate for over night stay. Solid walk to town close to busy road.
    • Leisure trip
    • Family with young children
    • One Bedroom Suite with Balcony Spa and Marina View
    • Stayed 1 night

    The room had a pronounced musty odour and a very noisy air conditioner.

    The price and availability

    Stayed in April 2022

Showing 1 – 25

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