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Reviews of Waterline at Oceanside

19 Shine Court, 4575 Kawana Waters, Australia

#22 of 25 hotels in Kawana Waters

Guests' Choice

Review Score

Based on 84 hotel reviews

6.8

Score breakdown

  • Cleanliness

    7.4

  • Comfort

    7.0

  • Location

    8.4

  • Facilities

    7.1

  • Staff

    8.2

  • Value for money

    7.0

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Showing 1 - 25

  • Reviewed: June 25, 2025

    8.0
    Waterline Stay
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment
    • Stayed 7 nights
    • Submitted from a mobile device

    Cooking facilities (pots, pans etc) were tired and in need of replacement. Quite ordinary.

    Good location. Good apartment design. Good TV. Balcony with a view of the water is great. Off street parking. Generally comfortable. Two bathrooms + 2 bedrooms is a bonus.

    Stayed in June 2025

  • Reviewed: February 2, 2025

    6.0
    Alright place to stay if you’re not wanting to swim and have fun cause room 4 will ruin that for you.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    The people who live in room 4 were so rude. We weren’t even aloud to make a sound by the pool as they constantly came out and questioned if we were meant to be staying here and it ruined the stay.

    It was nice, clean and spacious.

    Stayed in February 2025

  • Reviewed: January 11, 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    Bed was uncomfortable

    Stayed in December 2024

  • Reviewed: December 3, 2024

    6.0
    Location excellent! Cleanliness mediocre
    • Leisure trip
    • Couple
    • Studio
    • Stayed 3 nights
    • Submitted from a mobile device

    Black scuff marks/dents all over walls along with black water splash back from mopping. Place was very dusty and we were greeted on arrival with old toenails on the left beside lamp and a freezer burnt maxibon from a previous dwellers stay

    We liked being right by the lake, able to easily access shops

    Stayed in December 2024

  • Reviewed: October 18, 2024

    7.0
    Ok
    • Leisure trip
    • Solo traveler
    • Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    Small unit

    Location

    Stayed in October 2024

  • Reviewed: December 26, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    We were supposed to be in Waterline which had a pool. However when we checked in we were put in North Shore, which has no pool. We were told that we could not access the Waterline pool. A space for a gym would also have been good.

    The apartment size was good. Very quiet. Waterview of lake.

    Stayed in December 2023

  • Reviewed: July 30, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Studio
    • Stayed 5 nights
    • Submitted from a mobile device

    Hard bed Limited pillows Noisy neighbours

    Close to public transport Close to shops Lovely views

    Stayed in July 2023

  • Reviewed: May 22, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    Kettle was dirty, and had a broken handle, floors were dirty, they looked clean but after walking around the apartment with bare feet , my feet were very dirty, floors needed a good vacuum and mop. We found a vape pipe between the cushions on the lounge.

    Loved the Location, the views of the lake were beautiful, easily accessible walking path around the lake. We liked the outdoor patio area.

    Stayed in May 2023

  • Reviewed: May 13, 2023

    8.0
    Unit well located in quiet area
    • Leisure trip
    • Couple
    • Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    We’ll located near Hospital & cafes, great water views from unit & scenic walks around lake.

    Stayed in May 2023

  • Reviewed: May 5, 2023

    8.0
    Very Good
    • Leisure trip
    • Group
    • Studio
    • Stayed 1 night
    • Submitted from a mobile device

    Beautiful late view. Very clean and just what we needed

    Stayed in May 2023

  • Reviewed: April 28, 2023

    7.0
    Beautiful view and modern interior but unclean floors/shower.
    • Leisure trip
    • Couple
    • Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    Floors were dirty although they had been “mopped”, it turned our feet brown within 10 minutes of walking on the tiles. The floor of the shower was visibly dirty as well. The pillows were very uncomfortable and thick.

    Beautiful room and view. We also got 2 bedrooms while only paying for one.

    Stayed in April 2023

  • Reviewed: March 23, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    The bleach smell was a bit overpowering when I first walked in but it went after the room was aired out. The bed is a bit hard too.

    Nice view over the lake. Quiet. Clean

    Stayed in March 2023

  • Reviewed: September 5, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Studio
    • Stayed 1 night
    • Submitted from a mobile device

    Location

    Stayed in July 2025

  • Reviewed: August 22, 2025

    4.0
    Below average
    • Business trip
    • Solo traveler
    • Apartment
    • Stayed 4 nights
    • Submitted from a mobile device

    Quality of housekeeping was disgusting. The unit smelled like a pool plant room and the bed was creaky and uncomfortable. Despite the smell of bleach, there was long hair throughout the apartment.

    Location was good

    Stayed in August 2025

  • Reviewed: June 20, 2025

    9.0
    I’d stay at Waterline Oceanside again
    • Leisure trip
    • Solo traveler
    • Studio
    • Stayed 3 nights
    • Submitted from a mobile device

    Walls aren’t very soundproofed - especially when there is a young child in the adjoining unit who screeched a lot. Thankfully said child was only there 1 day.

    Good location, nice to sit on the balcony and watch the world go by, nice to have a kitchette to prepare some food,

    Stayed in April 2025

  • Reviewed: June 17, 2025

    9.0
    The location was awesome, easy check in/out process, staff were very helpful and polite. So all of the positives ove
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    The blanket in the 2nd bedroom had quite a few dirt marks & stains on them.

    Location

    Stayed in June 2025

  • Reviewed: June 13, 2025

    10
    Great place. Travel for work and this place is great
    • Business trip
    • Solo traveler
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    Everything. East check in, great location lovely water view

    Stayed in June 2025

  • Reviewed: May 29, 2025

    10
    Great Stay
    • Family with young children
    • Studio
    • Stayed 3 nights
    • Submitted from a mobile device

    Tv was in the wrong position

    Location was fantastic. Shower (water pressure) was great Bed was comfortable

    Stayed in May 2025

  • Reviewed: May 5, 2025

    3.0
    Won’t be back.
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    First off they changed our 2 bedroom apartment to a 1 bedroom and didn’t advise us of the changes. Then didn’t have availability to make any changes except to send us to another complex 5 minutes away ( after we spend one night in the 1 bedroom they had organised). After persisting, and them telling us there was nothing else available, we were finally given a 2 bed apartment in an adjoining building. Upon entry the apartment had a bad smell from the drainage system. We resolved this by buying disinfectant. The location was quite near a major hospital and our nights were filled with the sounds of sirens and helicopters coming in to land and take off. Won’t be booking with that company again.

    Na

    Stayed in May 2025

  • Reviewed: February 28, 2025

    2.0
    Very noisy
    • Business trip
    • Solo traveler
    • Studio
    • Stayed 4 nights
    • Submitted from a mobile device

    The walls were paper thin, so you could hear everything from all the surrounding apartments. The free wifi was non-existent. It was advertised as having a kitchen, which in reality was only a microwave. The reception staff were rude and made no effort to resolve the wifi problems. It was truly horrible and noisy.

    Stayed in February 2025

  • Reviewed: February 20, 2025

    3.0
    Cleanliness there was mould on the refrigerator handle. There was mould on the broken extraction fan in the bathroom. Th
    • Leisure trip
    • Couple
    • Studio
    • Stayed 4 nights
    • Submitted from a mobile device

    Cleanliness there was mould on the refrigerator handle. There was mould on the broken extraction fan in the bathroom. The doona had pee like stains all over it and when we pulled the sheets back there was two bugs in the bed.

    Location The vibe The balcony/view

    Stayed in February 2025

  • Reviewed: January 29, 2025

    1.0
    Verry disappointed
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    Rude and incompetent reception staff, zero parking as my car didn't fit under buildings, was over charged by reception and no refund has been offered

    Apartment its self was nice

    Stayed in January 2025

  • Reviewed: December 31, 2024

    5.0
    Probably wouldn’t stay or recommend
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    Unit was not cleaned prior to arrival. Dirty floors, bathroom and kitchen counters. Never saw any staff to assist with any questions during stay. Bed was a fold down Murphy bed, not comfortable for a long term stay.

    Views were nice, quiet area.

    Stayed in December 2024

  • Reviewed: December 15, 2024

    3.0
    Poor
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    Room wasn't clean at all. Very dirty floor. Rubbish still inside the room.

    Nice view

    Stayed in December 2024

Showing 1 - 25

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