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  4. Reviews of Citrus Boutique Hotel

Reviews of Citrus Boutique Hotel

9 Tarlan Aliyarbeyov , Baku, Azerbaijan , AZ1005, Sabayil , AZ1005 Baku, Azerbaijan

#29 of 264 hotels in Baku

Guests' Choice

Review Score

Based on 67 hotel reviews

9.4

Score breakdown

  • Cleanliness

    9.8

  • Comfort

    9.2

  • Location

    9.6

  • Facilities

    9.1

  • Staff

    9.8

  • Value for money

    9

  • Free WiFi

    8.9

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Showing 1 - 27

  • Reviewed: June 12, 2019

    10
    Staff are friendly honest and helpful.
    • Leisure trip
    • Solo traveler
    • Superior Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing all is perfect.

    Staff are friendly honest and helpful. Alona, Ali, asim and AliHyder did all what they can to assist. Location is perfect next to the fountain square and all close to the restaurants and attractive locations. CLEAN FACILITIY modern and stylish design. Family place. Coming back with the family sure.

    Stayed in June 2019

  • Reviewed: June 11, 2019

    9.6
    Loved this place and would HIGHLY recommend
    • Leisure trip
    • Group
    • Standard Queen Room
    • Stayed 3 nights

    You need to be able to climb stairs. There are a good 30 ++ stairs to the actual hotel off the street level and then a further 16++ from Reception to the bedrooms. If you are fit and healthy this is not a problem. If you have a mobility issue in anyway - I'd think you'd be in a lot of trouble. No food provisions as yet, although they are talking of opening a breakfast area - but fantastic cafes within a minutes walk so no problem with plenty of choice of food.

    This is a superb boutique hotel in what has to be one of the best locations to be in Baku. Two minutes walk from Fountain Square where all the café, restaurant, bar life is. The staff are just lovely and extremely helpful. The rooms are a delight. Bright, fresh, clean, great a.c., lovely shower, very comfortable bed. Could not recommend this place highly enough

    Stayed in June 2019

  • Reviewed: June 5, 2019

    10
    Fantastic place in Central Baku!!
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing. Everything was excellent.

    This place is an absolute gem in the centre of Baku! I don't often write reviews but I have been moved to write one for this hotel due to the amazing quality of everything this hotel offers. The location is unbeatable, the staff go above and beyond to accomodate its guests and the price-quality ratio could not be better. A fantastic boutique property that you will not regret.

    Stayed in June 2019

  • Reviewed: June 1, 2019

    8.3
    Lovely place in the middle of the centre withe extremely helpful staff!
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 4 nights

    There were no breakfast options available..yet, I know they are working on it! I found the room a bit too small for 2 adults with bags in relation to the price and it was a shame we could not open the doors to the outdoor veranda.

    We liked the way the place was decorated, modern and light and the location was superb! The staff was very friendly and helpful. Overall a great experience!

    Stayed in May 2019

  • Reviewed: May 27, 2019

    8.8
    Very kind and attentive staff!
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Size of the room

    Very kind and attentive staff! Good contact before arrival and helping us with a missed flight. Beautiful room and nice nearby breakfast oppertunity. Location is excellent!

    Stayed in May 2019

  • Reviewed: May 18, 2019

    9.6
    Perfect location, spotless, modern and cosy rooms - highly recommended
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night

    The room was a touch smaller than I had hoped for.

    Amazing location, central and near all the good bars and cafes, but still somewhat quiet. Staff are excellent, helpful, and the rooms are spotless, the bed excellent, and everything is as presented as per photos etc. The rooms are breezy and there's lots of natural light.

    Stayed in May 2019

  • Reviewed: May 4, 2019

    9.2
    Fabulous location, very stylish boutique hotel with spotless rooms and the best staff ever!
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 8 nights

    The hotel is located in an historic building and the entry is unappealing, but don't be put off, once inside it is beautiful. If you have mobility issues there is no lift so you will need to walk up a couple of flights of stairs. There are plans for a restaurant on site to open soon, so breakfast and other meals will be available, although to be honest there are so many choices nearby it is no problem at the moment.

    The staff were amazing! from the owner, Goya who welcomed us personally and Kristina who went out of her way to help us on numerous occasions. All the other staff including the driver who met us and dropped us off at the airport were unfailingly happy and helpful. We were welcomed with a bottle of wine and delicious local treats upon arrival. The location was excellent, right in the centre of town and minutes to numerous cafes, shops and restaurants. The old walled town was also minutes away. The room was stylish and spotless.

    Stayed in May 2019

  • Reviewed: April 24, 2019

    10
    Excellent service
    • Leisure trip
    • Solo traveler
    • King Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    A little inconvenience from the outside.

    The hotel located in the center of Nazmi Street, clean hotel its magnificence and new, very polite and friendly staff especially Miss/ Christina , it benefits hotel for families moor.

    Stayed in April 2019

  • Reviewed: April 23, 2019

    10
    lovely little gem; small cute room in the center of everything
    • Leisure trip
    • Solo traveler
    • Standard Queen Room
    • Stayed 4 nights

    Citrus is a tiny little gem. My room was small but spotless, bright and airy, perfect for a person who is not going to spend that much time in the room anyway. The location is absolutely perfect, right in the middle of the main tourist area and easy access to other parts of the city. Despite being in the center of everything, it's in the back of a normal residential building so I didn't have any problem with noise even though there are bars/clubs nearby. Staff helped to arrange some tours and offered advice for my questions (for example, recommendations for a wine bar and a hammam). I had a couple of minor issues during my stay (for example, relating to payment with my US credit card and the return of my deposit) but management handled these very well--problems like that can happen anywhere so what matters is how managers respond. It did not matter at all that the hotel does not yet offer breakfast; I felt this was reflected in the price, and there are dozens of places to go explore for morning coffee within 100 meters-which is how I prefer to travel anyway.

    Stayed in April 2019

  • Reviewed: April 15, 2019

    10
    Absolute value for money. Excellent location. Great staff!
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The walls were a little thin and could hear the other guests walking up and down the stairs. But honestly, they have a limited number or rooms and its mostly extremely peaceful around the hotel.

    Its a new hotel with some great interiors and super clean rooms! The staff is so polite and helpful! The location of the hotel could not get any better. Its a stone throw from the main centre and a 5 minute walk to the old town and the promenade. They dont have a restaurant of their own but there are a Ton of restaurants around!

    Stayed in April 2019

  • Reviewed: April 1, 2019

    8.8
    Friendly staff and clean hotel made our entire stay was pleasant.
    • Leisure trip
    • Family with young children
    • 3 rooms
    • Stayed 4 nights
    • Submitted from a mobile device

    The entrance of the hotel can be touched up to match the comfort and hospitality they offer.

    LOCATION and FRIENDLY STAFF ... bunch of sweet people that will go extra miles to make our first visit and stay in Baku even more pleasant and memorable.

    Stayed in April 2019

  • Reviewed: March 28, 2019

    10
    The most wonderful staff in the world especially Jama.
    • Leisure trip
    • Travelers with friends
    • Standard Queen Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Nothing actually

    The most wonderful staff in the world especially Jama. There were really helpful and recommended me some nice restaurants and spots in the city like the old market... etc The design of the hotel is modern style

    Stayed in March 2019

  • Reviewed: March 23, 2019

    9.6
    Excellent service and location, great value for money.
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 7 nights

    the room was next to the staircase and was little bit noisy during the night.

    excellent location, tons of restaurants and cafes around, literally located at the city center and at the edge of the old town, The staff was extremely helpful, they lent us their travel card so that we could take the metro.

    Stayed in March 2019

  • Reviewed: June 5, 2019

    8.3
    Excellent location in city centre
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Stairs and small rooms

    The location is excellent! Right in the centre. Great staff

    Stayed in May 2019

  • Reviewed: May 30, 2019

    9.2
    Location is super!
    • Business trip
    • Group
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Location is super! The rooms were small but design was nice.

    Stayed in May 2019

  • Reviewed: May 30, 2019

    9.2
    Staff spoke good English, that is quite rare in Baku!
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Staff spoke good English, that is quite rare in Baku! Clean, new, modern, really pretty room

    Stayed in May 2019

  • Reviewed: May 6, 2019

    8.3
    Super clean rooms.
    • Leisure trip
    • Travelers with friends
    • 2 rooms
    • Stayed 5 nights
    • Submitted from a mobile device

    Bathrooms too small

    Super clean rooms. Very friendly staff. Excellent location.

    Stayed in May 2019

  • Reviewed: May 2, 2019

    10
    Amazing design, staff is polite and helpful, cozy and...
    • Business trip
    • Solo traveler
    • Superior Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Amazing design, staff is polite and helpful, cozy and peaceful shelter right in the center of the city. Fresh, comfortable and unforgettable.

    Stayed in May 2019

  • Reviewed: April 26, 2019

    9.2
    Good stay & good value of money
    • Leisure trip
    • Solo traveler
    • Standard Queen Room
    • Stayed 3 nights

    - Nothing to watch on TV - The entrance

    - location' - cleanliness' - helpful staff

    Stayed in April 2019

  • Reviewed: April 25, 2019

    5.4
    The room clean
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 3 nights
    • Submitted from a mobile device

    The room location

    The room clean

    Stayed in April 2019

  • Reviewed: April 5, 2019

    8.3
    Location, staff
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    No in-house restaurant, but lots of options around as it’s right in the middle of the city. No elevator

    Location, staff

    Stayed in April 2019

  • Reviewed: March 16, 2019

    10
    Perfect short stay
    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 3 nights
    • Submitted from a mobile device

    -

    Very Clean hotel with great location. The staff and the service are perfect.

    Stayed in March 2019

  • Reviewed: March 3, 2019

    10
    Very nice and friendly people.
    • Business trip
    • Solo traveler
    • Superior Queen Room
    • Stayed 7 nights
    • Submitted from a mobile device

    Very nice and friendly people.

    Stayed in March 2019

  • Reviewed: February 20, 2019

    10
    Fantastic place for Baku.
    • Business trip
    • Solo traveler
    • Standard Queen Room
    • Stayed 7 nights

    Fantastic place for Baku. Clean and spacious rooms, superfriendly staff and excellent location!

    Stayed in February 2019

  • Reviewed: February 18, 2019

    10
    The best..
    • Leisure trip
    • Solo traveler
    • Standard Queen Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Nothing

    Super clean, comfortable and near from everything... 👍🏼

    Stayed in February 2019

  • Reviewed: February 2, 2019

    10
    everything was perfect
    • Leisure trip
    • Travelers with friends
    • Economy Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    everything was perfect thanks

    Stayed in January 2019

  • Reviewed: October 4, 2018

    9.2
    Hard to find the entrance.
    • Leisure trip
    • Solo traveler
    • Economy Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Hard to find the entrance.

    Stayed in September 2018

There are also 3 reviews without text. These impact the overall review score.

Showing 1 - 27

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