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Reviews of Hotel Villa Nova 4 stars

7 Primorska St., 88390 Neum, Bosnia and Herzegovina

#5 of 12 hotels in Neum

Guests' Choice

Review score

Based on 188 hotel reviews

8.6

Score breakdown

  • Cleanliness

    9

  • Comfort

    8.2

  • Location

    9.1

  • Facilities

    8.2

  • Staff

    9

  • Value for money

    8

  • Free WiFi

    8.9

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Showing 1 - 33

  • Reviewed: 14 September 2018

    9.2
    A quiet and good hotel in Neum
    • Leisure trip
    • Couple
    • Double Room with Balcony and Sea View
    • Stayed 1 night
    • Submitted via mobile

    Food could be a little bit better.

    The view from the rooms is absolutely perfect! Also, rooms are confortable and spacious. A good hotel to stay for one or two nights if you are travelling between countries. Staff is friendly and helpful.

    Stayed in September 2018

  • Reviewed: 27 August 2018

    9.2
    Clean and comfortable room;
    • Leisure trip
    • Family with young children
    • Double Room with Balcony and Sea View
    • Stayed 2 nights

    Breakfast could be improved.

    Clean and comfortable room; seems to be a family run business judging by the warm attitude of the staff and the selection of (otherwise very tasty) foods in the restaurant menu.

    Stayed in August 2018

  • Reviewed: 15 August 2018

    10
    Excelent , thank you.
    • Leisure trip
    • Couple
    • Double Room with Balcony and Sea View
    • Stayed 5 nights
    • Submitted via mobile

    Don't mix geusts with workers - they don't respect the silence and drink to much !!!

    Good position - near the beach - staff friendly and also the boys who work at restaurant and beach. We will repeat this choise for hollyday.

    Stayed in August 2018

  • Reviewed: 11 August 2018

    8.8
    Extremely helpful and friendly staff, which provided us with...
    • Leisure trip
    • Group
    • Double Room with Balcony and Sea View
    • Stayed 3 nights
    • Submitted via mobile

    Parking places are really narrow.

    Extremely helpful and friendly staff, which provided us with useful tips and was always ready to help us. Very nice view from the room. The restaurant is pretty nice with a lot of greenary. The beach is right under the hotel and is never too crowded.

    Stayed in August 2018

  • Reviewed: 10 August 2018

    10
    Great!
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights

    Parasol and beach chairs are for rent. Beach is not for families with small children.

    It is a family owned hotel. There are two buildings, hotel Villa Nova and the brand new upper building Hotel Nova. The staff were beyond kind. We were upgraded with the room in the upper building, very spacious room, beautiful sea view with a pool on the rooftop. Breakfast was nice, with standard continental choices. Dinner was very tasty, with fish and shells each night, drink are paid extra. There is a nice garage inside the upper building and a few outside parking spaces. There are up to 50 stairs to climb from the beach to the hotel entrance. This part of Neum has clear seawater and I would say it is the best location in Neum. Highly recommended!

    Stayed in August 2018

  • Reviewed: 4 August 2018

    8.8
    The room is clean and in a good shape, there's a private...
    • Leisure trip
    • Couple
    • Double Room with Balcony and Sea View
    • Stayed 4 nights

    The room and the balcony are a little bit small and some of the sunbeds and umbrellas are ready to be replaced.

    The room is clean and in a good shape, there's a private beach, the hotel is in a quiet area but close to the center. The staff is really helpful.

    Stayed in July 2018

  • Reviewed: 4 August 2018

    9.6
    Great stay in new 4* wing of Hotel Villa Nova
    • Leisure trip
    • Couple
    • Double Room with Balcony and Sea View
    • Stayed 1 night

    Choice of breakfast could be broader, as well as waiters slightly more polite.

    We got a room with sea view in the brand new 4* building of the hotel, which has a modern design, with a comfortable bed, and a very spacious bathroom. Room truly beyond expectations. Rooftop pool is excellent. Hotel has a private beach, directly in front, although it is relatively small (pretty much all beaches in Neum are the same).

    Stayed in August 2018

  • Reviewed: 1 August 2018

    8.3
    Great location and perfect sea view
    • Leisure trip
    • Couple
    • Double Room with Balcony and Sea View
    • Stayed 4 nights
    • Submitted via mobile

    The room was quite small compared to other properties I have stayed in for the same price and there wasn’t much choice at breakfast.

    The room is very clean and the cleaner visits every day to change towels etc. We had a room with a balcony and sea view which was perfect and the private beach area was ideal for us.

    Stayed in July 2018

  • Reviewed: 8 July 2018

    7.5
    Rooms were clean, comfortable, food was wonderful.
    • Leisure trip
    • Family with young children
    • Double Room with Balcony and Sea View
    • Stayed 6 nights
    • Submitted via mobile

    Place is very busy, good for business, but not for customers. Be aware that prices might not be what you were informed, as well as beach Equipment quality, it works but vey old. Water for swimming is dirty every day for some time.

    Rooms were clean, comfortable, food was wonderful. Stuff exceptional. All was nice to very end when we were faced with surprise regarding payment. Be aware if you paying with CreditCard you will be charged 5% extra off everything you spent. I am not sure if this is legal, but sure wasn’t very convenient since we were informed of it moment we were leaving. Left very bitterly.

    Stayed in July 2018

  • Reviewed: 18 June 2018

    9.2
    Location superb, with free parking.
    • Leisure trip
    • Couple
    • Double Room with Balcony and Sea View
    • Stayed 1 night
    • Submitted via mobile

    Bed too soft for my taste but otherwise very decent

    Location superb, with free parking. Staff very polite and professional. Recommended excellent restaurant nearby.

    Stayed in June 2018

  • Reviewed: 5 June 2018

    9.2
    Beautiful view from our balcony!
    • Leisure trip
    • Family with young children
    • Double Room with Balcony and Sea View
    • Stayed 1 night

    Beautiful view from our balcony! Private swimming access. Free parking. Friendly + informative staff - excellent English language skills. Convenient location. We were able to walk along the water to dinner.

    Stayed in June 2018

  • Reviewed: 23 September 2017

    10
    The rooms were very clean and much nicer than expected from...
    • Couple
    • Double Room with Balcony and Sea View
    • Stayed 1 night

    Limited restaurant choices within walking distance of the hotel

    The rooms were very clean and much nicer than expected from looking at the on line photos. Our room faced the water with a lovely balcony.

    Stayed in August 2017

  • Reviewed: 24 August 2017

    5.4
    Warning: You may not get the room you booked!
    • Leisure trip
    • Couple
    • Double Room with Balcony and Sea View
    • Stayed 7 nights
    • Submitted via mobile

    We booked a superior room with a sea view for 7 nights. However, when we arrived a girl at the reception told us that the first night we have to spend in another room because the one we booked was still occupied. We would be ok with this and forget about it soon as it was only one night but.... a) The room we got wasn't even in the same building and its quality was far from what we booked. b) We asked for a compensation but the owner said no. We were forced to pay the price of a superior room for a stinky room in the building on the other side of the street. c) we didn't even hear "sorry" from the owner. In his opinion everything was OK. "Was ist los?" was the only thing he was able to say. d) a couple that arrived just before us had the same problem. So, it looks like "overbooking" it a regular tactic this hotel follows. Smaller issues: poor and always the same breakfast, permanent parking problem. Overall: they pretend to be a classy hotel but the service they offer is far from it. Not worth the money!

    When we finally got our room, we were satisfied with its quality.

    Stayed in August 2017

  • Reviewed: 30 July 2017

    8.3
    beautiful place, bring more money for extra charge
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The hotel and location were beautiful. The owner liked to gouge patrons for extra money (ie ) chairs, umbrella, pull out couch. I felt that was unfair. Neum is Amazing.

    Stayed in July 2017

  • Reviewed: 10 July 2017

    9.6
    Very nice for a short stay
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Rooms are good, views are lovely, and a very cosy beach on a less busy part of the coastline. As opposed to main beaches in town, it was superb, and all the best restaurants are still in the walking distance. We only stayed there one day, and it was perfect.

    Stayed in July 2017

  • Reviewed: 31 August 2018

    9.6
    Nice small boutique hotel, with a private beach in the front...
    • Leisure trip
    • Couple
    • Limited Offer - Double Room with Balcony and Sea View - Halfboard Included
    • Stayed 1 night
    • Submitted via mobile

    Nope

    Nice small boutique hotel, with a private beach in the front of the hotel, small restaurant, average quality of food

    Stayed in August 2018

  • Reviewed: 5 August 2018

    9.6
    Best relaxing holidays here in Neum
    • Leisure trip
    • Couple
    • Double Room with Balcony and Sea View
    • Stayed 4 nights

    Private beach to croudly

    Relaxing holidays,

    Stayed in August 2018

  • Reviewed: 24 July 2018

    10
    The view
    • Leisure trip
    • Couple
    • Double Room with Balcony and Sea View
    • Stayed 1 night
    • Submitted via mobile

    The view The situation Calm Staff le vert Perfect

    Stayed in July 2018

  • Reviewed: 1 October 2017

    9.6
    Service, food, location, staff was very good.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 8 nights
    • Submitted via mobile

    Service, food, location, staff was very good.

    Stayed in September 2017

  • Reviewed: 25 August 2017

    9.6
    Fantastic location and super friendly staff
    • Leisure trip
    • Couple
    • Double Room with Balcony and Sea View
    • Stayed 8 nights
    • Submitted via mobile

    Fantastic location and super friendly staff

    Stayed in August 2017

  • Reviewed: 24 August 2017

    9.6
    Amazing private beach front!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Amazing private beach front! Amazing staff!

    Stayed in July 2017

  • Reviewed: 16 August 2017

    7.9
    Relax at warm seaside
    • Leisure trip
    • Couple
    • Double Room with Balcony and Sea View
    • Stayed 3 nights

    Extra-paid chairs and umbrellas on the private beach.

    Close to sea.

    Stayed in August 2017

  • Reviewed: 28 July 2017

    9.2
    Very pleasant place
    • Business trip
    • Couple
    • Double Room with Balcony and Sea View
    • Stayed 1 night

    Friendly welcome and service

    Stayed in July 2017

  • Reviewed: 28 May 2017

    7.5
    I had a bad experience with booking app, and booked the room twice.
    • Leisure trip
    • Couple
    • Double Room with Balcony and Sea View
    • Stayed 1 night
    • Submitted via mobile

    Beach location, sea view, nice clean rooms

    Stayed in April 2017

  • Reviewed: 28 May 2017

    10
    Beautiful water, relaxing!
    • Leisure trip
    • Couple
    • Double Room with Balcony and Sea View
    • Stayed 2 nights
    • Submitted via mobile

    There was water, but no beaches with sand. There were docks that you could use to get to the water.

    Stayed in May 2017

  • Reviewed: 17 May 2017

    4.6
    We booked late via booking.
    • Leisure trip
    • Solo traveller
    • Double Room with Balcony and Sea View
    • Stayed 1 night

    We booked late via booking.com and the proprietor was very unfriendly. His daughter was nice the next morning, so we left with mixed feelings...

    Stayed in April 2017

  • Reviewed: 21 April 2017

    9.2
    Good choice!
    • Leisure trip
    • Group
    • Double Room with Balcony and Sea View
    • Stayed 1 night
    • Submitted via mobile

    The food was just OK. Not bad, just not memorable.

    The location and friendly staff.

    Stayed in April 2017

  • Reviewed: 10 April 2017

    8.3
    Small quiet familyhotel
    • Leisure trip
    • Couple
    • Double Room with Balcony and Sea View
    • Stayed 1 night
    • Submitted via mobile

    Good location, very clean, puomit serveice, nice samalla balcony with a seaview

    Stayed in April 2017

  • Reviewed: 9 April 2017

    10
    Great escape in Bosnia!!!
    • Leisure trip
    • Couple
    • Double Room with Balcony and Sea View
    • Stayed 2 nights

    Super friendly staff. Nice breakfast buffet. The view on the sea-side is fantastic!

    Stayed in April 2017

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 19 July 2015

    9.2
    breakfast was great, hotel is at coast with private beach,...
    • Group

    price was a bit high comparing to others, this is my only negative comment, TV was not possible to watch from bad, all the rest was great.

    breakfast was great, hotel is at coast with private beach, very kind personnel, great Swedish table dinner for only 10€, nice see view from room and balcony. Guests were of mixed ages and nationality.

  • Reviewed: 13 September 2015

    7.5
    Friendly.
    • Leisure trip
    • Couple

    The town of Neum itself.

    Friendly. Pretty terrace. Excellent value. Good buffet dinner and breakfast.

  • Reviewed: 31 August 2015

    10
    Everything was fine.
    • Leisure trip
    • Family with young children

    Everything was fine.

  • Reviewed: 31 May 2015

    10
    Directly on the beach, great staff, we will back in...
    • Leisure trip
    • Couple

    Directly on the beach, great staff, we will back in september, Tereza keep our room for us !!!!

There are also 12 reviews without text. These impact the overall review score.

Showing 1 - 33

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