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Reviews of Hotel Art 4 stars

Vladislava Skarica 3, 7100 Sarajevo, Bosnia and Herzegovina

#76 of 123 hotels in Sarajevo

Guests' Choice

Review score

Based on 139 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.4

  • Location

    9.4

  • Facilities

    7.8

  • Staff

    8.6

  • Value for money

    8

  • Free WiFi

    8.9

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Showing 1 - 43

  • Reviewed: 2 October 2017

    • Business trip
    • Group
    • Single Room
    • Stayed 1 night

    Staff are incompetent and between 3 shift all of whom knew of our early departure (5.45 am) failed to warn us there would be NO WATER AT ALL IN THE MORNING!!!!! Despite my asking the night shift on reception if water in the tap was potable. Apparently, water supply problems are common in Sarajevo but for guests who stay only 1 night this info is vital and should be given

    Central location

    Stayed in September 2017

  • Reviewed: 17 September 2017

    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    Money would disappear after wake up but luckily my parent was safe and remained in one piece. I would suggest you to keep your money by your side while sleeping. Hanging a bell on the door and window would also add a certain touch of ambience while having additional sense of security.

    Breakfast is nice and the location is unbeatable

    Stayed in September 2017

  • Reviewed: 20 May 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights

    Staff was polite, spoke english! Room was clean, service was excellent. We enjoyed breakfast, good idea, that smoking is not allowed in the breakfast room!

    Stayed in May 2017

  • Reviewed: 15 May 2017

    • Couple
    • Double Room
    • Stayed 1 night

    Only remark I have on the garage. Approach to the garage and way out is very, very narrow. Practically, you are exiting from the garage between 2 caffe bars. With a bigger car it's a quite problem. You are passing less than half meter near the chairs and tables. You have to take a turn in very narrow space. But since You are in the middle of the old center, probably it has to be like that if You want garage and probably this is a benefit and not a minus. Real thing they can change in the hotel is that everytime You want to go in our out from the garage, You have to go out of the car and go to the reception and ask to open the door of the garage, or to call them (with Your phone). There is no some sensor, or bell, or interphone. But all this is not something that should spoiled Your stay in this hotel. :-)

    Everything was perfect. I was in a little bit bigger room and there was a plenty of space. Bathroom very nice. Bed (double) bigg enough and comfort. Clean and tidy (it's a relatively new hotel). Staff very polite. Breakfast good for Sarajevo circumstances. My recommendation for this hotel. Perfect ****. I will use this hotel again.

    Stayed in May 2017

  • Reviewed: 30 October 2016

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    Indiferent to the gests, dont exist any help. If you go to supermarket to get a bread the people will be more kindly then to the staff in the hotel.

    the location

    Stayed in October 2016

  • Reviewed: 15 October 2016

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    This is classic 3 stars hotel with a good position but high priced. In bathroom only 2 small classic shampoo is available. The bed was not fixed and drifting..etc.. The rest is ok and fair...nothing else.

    Only position in town centers deserves 4 stars and price payed for this hotel.

    Stayed in October 2016

  • Reviewed: 22 May 2018

    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    There weren't such.

    Location.

    Stayed in May 2018

  • Reviewed: 4 April 2018

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    It was extreamly hot in the room and it was not possible to turn down the heat by yourself.

    Next to the old town. Friendly staff.

    Stayed in April 2018

  • Reviewed: 18 September 2017

    • Leisure trip
    • Family with young children
    • Suite
    • Stayed 1 night
    • Submitted via mobile

    Clean, comfortable, in the centre of tourist area. Polite staff, you can explore everything by walking. Nice area and nice view.

    Stayed in August 2017

  • Reviewed: 1 September 2017

    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights

    Didn't answer the question about breakfast that I sent beforehand. The soap container in the shower was empty.

    Very good location.

    Stayed in August 2017

  • Reviewed: 7 August 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Positioned in the inner old city, interesting rooms and restaurant, diversified good tasting breakfast!

    Stayed in August 2017

  • Reviewed: 4 August 2017

    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    They smoke everywhere

    Breakfast was good

    Stayed in August 2017

  • Reviewed: 18 June 2017

    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Room , meal

    Stayed in June 2017

  • Reviewed: 14 April 2017

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights

    Staff extremely polite and kind in communication and assistance

    Stayed in April 2017

  • Reviewed: 13 February 2017

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 6 nights

    stale smoke smell in hallways and drapes and bedcover

    great breakfast, big clean room

    Stayed in February 2017

  • Reviewed: 21 October 2016

    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights

    There was no Internet access for a whole day.

    Breakfast was really good

    Stayed in October 2016

  • Reviewed: 18 August 2016

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    bathroom is not so good, but not bad.

    Good location, nice breakfast

    Stayed in August 2016

  • Reviewed: 19 July 2016

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing.

    The food was great and the personal really nice. The position is excellent.

    Stayed in July 2016

  • Reviewed: 18 July 2016

    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The hotel building is very old and not looks like 4 star from inside 👎

    Stayed in July 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 29 March 2016

    • Leisure trip
    • People with friends

    Clean place, very nice view, only few minutes from centre, approachable, kind staff, nice food, wonderful interior of the restaurant and beautiful and modern rooms

  • Reviewed: 30 September 2015

    • Business trip
    • Solo traveller

    Old showers and not working properly. Not quality toilet products. Unpleasant ventilating system.

    Nice hotel, very good located in the middle of the old town of Sarajevo. Good sized comfortable bed and room, nice personnel - willing to do anything to make you feel comfortable, nice breakfast. You can use the gym, pool and spa in Europa Hotel, just 2 minutes away but you have to pay a high price for sauna and spa. I understand spa but why sauna? The Moroccan restaurant downstairs looks amazing!!

  • Reviewed: 16 February 2015

    • Business trip
    • Solo traveller

    Smell of cigarette smoke in the whole hotel, including the room (despite being a non-smoking one).

    Nice and spacey room at perfect location, right next to the bazaar district. Very kind staff attending all requests in a professional manner.

  • Reviewed: 20 January 2015

    • Leisure trip
    • Couple

    Everything was all in all much better than expected,drawback was to find the hotel by car,but Our gps did not work properly. Thanks for a wonderful time and stay.

  • Reviewed: 11 January 2015

    • Business trip
    • Group

    The breakfast can be more local, cause we are all know the Bosnian cousin is more than excellent.

    I have been to hotel art several times and the quality of the services are great facility too.

  • Reviewed: 17 May 2016

    • Leisure trip
    • Family with young children

    Everything is good

    excellent location

  • Reviewed: 12 May 2016

    • Leisure trip
    • Group

    Excellent position in the old town

  • Reviewed: 8 May 2016

    • Leisure trip
    • Couple

    The location is close to many interesting places and the staffs in front office are very helpful.

  • Reviewed: 5 May 2016

    • Business trip
    • Solo traveller

    Perfect location, friendly stuff.

  • Reviewed: 31 December 2015

    • Leisure trip
    • Couple

    The staff were lovely people, ready to help me find my way around town and also helped to teach me Bosnian!

  • Reviewed: 29 November 2015

    • Business trip
    • Solo traveller

    The location is perfect in the old town. The personal very nice and the rooms are big and clean. Perfect!

  • Reviewed: 28 November 2015

    • Leisure trip
    • Couple

    very small bathroom

    In the very heart of Sarajevo

  • Reviewed: 20 November 2015

    • Leisure trip
    • Couple

    The parking is a bit hidden. You should go for the parking of europe hotel and there is also the art hotel parking.

    Great location

  • Reviewed: 13 October 2015

    • Leisure trip
    • Solo traveller

    Nothing

    Great location

  • Reviewed: 13 October 2015

    • Leisure trip
    • Couple

    nothing at all

    Location was spot on.Staff were nice and breakfast was plentyful.

  • Reviewed: 23 August 2015

    • Leisure trip
    • Solo traveller

    Well located hotel in the old city center, nearby all the attractions. Seems to be part of Hotel Europe which is just opposite the hotel.

  • Reviewed: 9 August 2015

    • Leisure trip
    • Couple

    perfect location, super breakfast, safe parking

  • Reviewed: 27 July 2015

    • Leisure trip
    • Family with older children

    Everything was good.

  • Reviewed: 8 July 2015

    • Leisure trip
    • Couple

    friendly and helpful staff; location is perfect

  • Reviewed: 6 July 2015

    • Business trip
    • Solo traveller

    location, comfort

  • Reviewed: 1 July 2015

    • Leisure trip
    • Solo traveller

    so bad breakfast coffee

    very close to the city center, parking

  • Reviewed: 5 May 2015

    • Leisure trip
    • Couple

    everything!

  • Reviewed: 6 April 2015

    • Leisure trip
    • Couple

    In the middel of the town with good parking facilities.. Good service and clean rooms

  • Reviewed: 3 February 2015

    • Leisure trip
    • Group

    excellent, nice, clean and cosy hotel with friendly staff in the heart of Sarajevo

There are also 14 reviews without text. These impact the overall review score.

Showing 1 - 43

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